Would access to superior customer data and business intelligence, anytime and

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1 Grow Your Business Get Daily Alerts about your Sales Activities & Customer Base! Schedule Your Live Demo Today! Would access to superior customer data and business intelligence, anytime and anywhere, empower your sales team to out sell their competitors? With Tour de Force, your sales team gains competitive advantages through the delivery of superior business intelligence. Since customer data is readily available, your salespeople can better understand and react to the needs of customers. Tour de Force gives your salespeople the tools they need to work more efficiently and effectively, which in turn maximizes their sales opportunities and drives sales growth. Rapid User Adoption Microsoft Outlook Integration Tablets, Mobile Phones, Smartphones, and Laptops 24/7 Access to Superior Business Intelligence Mobility 360 View with ERP Integration We chose Tour de Force CRM because of their in-depth knowledge of our industry. Their extensive integration to our ERP system, Epicor Eclipse, drives instant value to our sales organization. They are a partner that listens to our needs and rapidly responds to them. Rich Hamer Vice President of Operations Steiner Electric Company

2 Why Tour de Force? Tour de Force provides you a unique and innovative solution to help maximize the efficiency and effectiveness of your sales organization. Tour de Force is a Customer Relationship Management (CRM) and Sales Force Automation (SFA) software solution. The solution delivers a robust feature set that enables your sales and marketing team to efficiently and collaboratively manage all aspects of your customer relationships through a centralized database that captures all business intelligence about your customers. The database can also be used by your marketing team to intelligently analyze and target specific areas of opportunity that exist for additional business growth through the powerful gap analysis and profiling capabilities of the solution. Tour de Force offers you competitive advantages over other solutions in four distinct areas: Seamless Integration with Microsoft Outlook Our Implementation Process & Team Full Integration to your ERP System Mobility Features Seamless Integration with Microsoft Outlook With Tour de Force, there is no need for another application open on your desktop. All core functions are accessed through a toolbar that resides within Microsoft Outlook; the most widely used desktop application by your sales team. Benefits of Outlook Integration: Drive user adoption and acceptance. The system is convenient to access and use which delivers immediate value to your users. Save time and money on training. The familiar Outlook interface expedites the learning curve and reduces the amount of time that is spent on training. Increase productivity by turning Outlook into a portal that provides a 360 view of all customer information. Features & Add-on Modules Account Management Activity Management Alerts & Notifications Appointment Management Asset Management Business System Integration Contact Management Contract Management Direct Mail/ Campaigns Document Management Management Event Management Expense Management Funnel Management Gap Analysis Incentives Tracking Manager s Console Mobile CRM Offline Functionality Opportunity Management Phone System Integration Project Management Quote Management Sales Goal/Planning Support/Ticket Management Task Management Template Management

3 Our Implementation Process & Team 98% Customer Retention Rate. Tour de Force provides the people, the processes, and the tools necessary for a successful implementation. Our time tested CRM implementation methodology and processes are designed to get Tour de Force implemented according to your schedule and timeframe while ensuring you maximize the return on your investment in Tour de Force for many years to come. Benefits of Our Implementation Process & Team: Guarantee the ROI of your CRM investment by working with a team that has experience in your industry. Our Business Consultants have an average of over 15 years each working in the distribution and manufacturing industries. Ensure your implementation will be a success. Our implementation processes follow proven methodologies which have contributed to our 98% customer retention rate. Tour de Force CRM offers a seamless interface to our Infor SX.e ERP system and a strong integration with Microsoft Outlook. These two features alone have led to a high level of adoption, even by our sales people that were unfamiliar with, and suspicious of, CRM applications. Both features have been instrumental in elevating our sales organziation to a whole new level. Matt Onofrio President GT Midwest Full Integration to your ERP System Tour de Force integrates to your ERP system and other systems such as databases and phone systems. Tour de Force, when integrated to your ERP system, provides your sales team with a single application that they can use to see all sales history and business intelligence for their customers. Tour de Force provides tools that can be used to analyze this business intelligence and identify sales, profit, margin, vendor, and product group trends across various levels of the organization. Benefits of ERP Integration: Increase the efficiency and effectiveness of your sales team by giving them one place to review all sales history for their customers and all sales activities or communication that has taken place with each individual customer. Grow sales by using extensive Gap Analysis capabilities to identify sales opportunities based on prior purchase history. Save time with extensive data analytics that make it easy to create and export custom reports. Connects with Your ERP System CAMM Distribution One ECi - Team Design Epicor - Acclaim Epicor - Array Epicor - DISC Epicor - Eclipse Epicor - Prelude Epicor - P21 FourthShift Henning EstiTrack Infor - A+ Infor - FACTS Infor - SyteLine Infor - SX Enterprise Infor - TakeStock Made2Manage Microsoft Dynamics - AX Microsoft Dynamics - GP Microsoft Dynamics - NAV Microsoft Dynamics - SL Oracle S4 QuickBooks Enterprise Sage - MAS 90/200/500 Sage - Peachtree Sage - Timberline SAP Streamline Tribute TrulinX Please ask if you don t see your Business System listed, as we are always adding new business system connectors.

4 Business System Integration Sales Summary Tab of the Manager s Console The Sales Summary tab allows sales people and managers to quickly and easily access all key sales performance indicators about a specific salesperson, a branch, a region or a group of accounts within a core market segment. The Sales Summary tab is accessible with a single click of the mouse from within Microsoft Outlook.

5 Mobility Features One of the attractions of cloud based services is the subscription payment model, but the subscription payment model is much more expensive over time similar to the accepted concept of renting versus buying a home. You keep paying and paying, but never own anything. In addition to the cost savings, many organizations find that Tour de Force CRM is a better fit for them due to the following advantages: 1. Industry Focus. Tour de Force was developed specifically for the Distribution industry, and is currently being utilized in the Distribution, Manufacturing, Construction, and Furniture Dealer industries, along with various other B2B industries. 2. Accessibility. Tour de Force provides mobility features that allow your sales team to access the key information they need anytime, anywhere. 3. Personalization. During an implementation, the Consultants at Tour de Force will work with your organization to ensure that the system is fully configured to your business processes, requirements, and nomenclature. 4. ERP Integration. Tour de Force provides a level of integration to your ERP system that is virtually unmatched in the CRM industry. 5. Security. Tour de Force is a client-server based application, and all data is stored locally at the client site. 6. Outlook Integration. Tour de Force is primarily accessed directly through Microsoft Outlook, and most key features and functionality can be accessed directly from the Outlook toolbar. In today s evolving business environment, the ability to access key information on the go is a driving force behind a sales force s productivity. Tour de Force offers mobility features which allow a sales person to be as productive in the field as they are in the office. Tour de Force Mobile gives you access to the Tour de Force database through any device with a web browser, such as tablets, mobile phones, smartphones, and laptops. Tour de Force Offline Functionality allows you to continue to work within the application from a laptop when you are out of the office or in an area that doesn t have access to an internet connection. Benefits of Mobility Features: Enhance the productivity of your sales team by providing them with multiple options for accessing the key information and functionality they need when they re away from the office. Give your team access to your CRM database anytime, anywhere.

6 Tour de Force Mobile Stay connected to your accounts and contacts when you re away from the office. Tour de Force Mobile gives you access to the Tour de Force database anytime, anywhere. Whether you re a traveling sales representative or simply away from the office for the day on a golf outing, Tour de Force Mobile gives you 24/7 access to the critical data you need, including Accounts, Activities, Appointments, Contacts, Opportunities, Tasks and sales data directly from your ERP system. Tour de Force Mobile is browser based, and can be accessed on any device with a web browser, including mobile phones, smartphones, tablets, and laptops. It is device independent, and does not leave a footprint or require downloading an application. Tour de Force CRM Mobile is one of the most powerful tools in our company's arsenal. Now, our salespeople can get all the information that they need without having to whip out the their laptop. Tour de Force CRM Mobile makes the smartphone a "genius" Kevin Hogarth Operations Manager Neff Power, Inc. With Tour de Force Mobile, users have the ability to create, edit, and view information in Tour de Force without being connected to the Microsoft SQL Server. Changes or updates to any data within Tour de Force Mobile are automatically applied to the central database without requiring any type of sync. Be Efficient Quickly and easily access the critical data that you need when you re away from the office or a computer, including Accounts, Activities, Appointments, Contacts, Opportunities, Tasks and sales data directly from your ERP system. Access Tour de Force Mobile from any device with a web browser. Be Effective Remotely create, edit, and view information in Tour de Force without having to sync. Outside sales can maintain a 360 view of their customers at all times. Schedule a Live Demo Today! Integrates with Your ERP System Ability to Slice, Dice, and Analyze Your Sales Data Configured to Help Your Sales Team Execute their Goals Visit Us Call Now