THE INTEGRATED BUSINESS PLANNING SEMINAR. 21 st September 2016
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1 THE INTEGRATED BUSINESS PLANNING SEMINAR 21 st September 2016
2 Implementing IBP in OTC Pharma Vision to Operational Reality Dan Grills & Sue Austin
3 Agenda Why change? Why Exceedra? How we made it happen Where are we now?
4 But first a short intro about Omega Pharma 1987 $1.4bn 2015 $5bn
5 UK s No.4 & Fastest-growing OTC Healthcare Company % % % +14.4% +0.2% -0.2% +7.4% +9.3% +10.0% +3.7% +0.6% Reckitts J&J GSK Omega Pharma Bayer Novartis SCA Hygiene Vitabiotics Pfizer Thornton & Ross Seven Seas IRI data ending 31 st October 2015
6 Our Customers Drug, Grocery & Conv Pharmacy Wholesale
7 Omega Pharma Brands
8 WHY CHANGE?
9 Business Evolution m 117m 200m
10 S&OP Maturity Stage 1 React Stage 2 Anticipate Stage 3 Integrate Stage 4 Collaborate Stage 5 Orchestrate Little or no S&OP Ltd business planning Cash mgt & supply issues S&OP underway High level business planning Process & engagement started ERP + Excel S&OP established Effective medium & short term business planning Process & engagement strong High manual effort to plan & execute business IBP in place Co-ordinated profit & cashmgt across the full planning horizon Technology integrates & automates planning Reporting enables rapid decision-making Maturity model source = Gartner
11 Business case 10% 10% 30% 1%
12 End Customer needs Demand Planning & Sales
13 End Customer needs Supply Chain
14 End Customer The Wider Business
15 WHY EXCEEDRA?
16 Why Exceedra?
17 Resulting new capabilities New capability On line Integrated sales promotions management portal Integrated Planning & Scenarios Management Advanced Demand Planning Inventory Optimisation Management Information for all Outcomes Simple & accessible for users goodbye Excel! Trade spend management Invoice accruals. Improved promotions spend control. Improved profit & cash-driven decision-making. Improved budget building & planning. Exception reporting for forecast analysis. Statistical Forecasting. Hierarchies with planning at multiple levels. NPD introduction. Multi parameter stock modelling to optimise stock & service. Improved forecast accuracy driving out the trend of +ve bias. One version of the truth to drive alignment Multi-dimensional views (brand, customer, SKU, time, metric) System-generated EBIT and cash projections in-month and at month close faster course correction
18 Resulting new capabilities New capability On line Integrated sales promotions management portal Outcomes Simple & accessible for users goodbye Excel! Trade spend management Invoice accruals. Improved promotions spend control.
19 Resulting new capabilities New capability Integrated Planning & Scenarios Management Outcomes Improved profit & cash-driven decision-making. Improved budget building & planning. Exception reporting for forecast analysis.
20 Resulting new capabilities New capability Advanced Demand Planning Outcomes Statistical Forecasting. Hierarchies with planning at multiple levels. NPD introduction.
21 Resulting new capabilities New capability Inventory Optimisation Outcomes Multi parameter stock modelling to optimise stock & service. Improved forecast accuracy driving out the trend of +ve bias.
22 Resulting new capabilities New capability Management Information for all Outcomes One version of the truth to drive alignment Multi-dimensional views (brand, customer, SKU, time, metric) System-generated EBIT and cash projections in-month and at month close faster course correction
23 HOW WE MADE IT HAPPEN
24 How difficult is a systems project anyway?!
25 Organisation What worked well What would we change Project & Stg Committee Dedicated data lead Exceedra engagement Project Mgr from IT Sales representation
26 Design What worked well What would we change Fast-track start Collaboration between Omega & Exceedra More detailed definition & alignment of the to be
27 Testing What worked well What would we change Widened project team Test scripts Dedicated testing room Allow more time!
28 Launch planning What worked well What would we change Cutover plan not big bang Finance & supply chain 1 st Expectation management More focus on data cutover
29 Engagement What worked well What would we change Business-wide comms Train-the-trainer approach Time invested in training prep Phased training delivery Underestimated time needed for training prep
30 WHERE ARE WE NOW?
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