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2 APPRENTICESHIPS INFOGRAPHIC
3 OUR CLIENTS INCLUDE ATTRACT These modern, fresh and relevant online assessments allow you to feature your company logo and competency language creating stronger employer branding. Strengths based assessment provides an engaging candidate experience. RECRUIT relevant benchmarking. The unique Swift format enables you to assess 6 apprentice areas in one online test. ONBOARD for each individual. User and administrator friendly reporting facilitate apprentice development and positive career support. RETAIN Highly engaging, relevant, valid and modern tests enable you to place the best people in the right roles, and provide an engaging and positive proposition. info.uk@savilleconsulting.com +44(0)
4 WHICH ASSESSMENTS DO I NEED? Apprentice Type Leisure, Hospitality, Tourism, Retail, Customer Service Assessments Available Swift Comprehension Aptitude (Verbal, Numerical, Error Checking) Verbal Comprehension Aptitude Numerical Comprehension Aptitude Error Checking Aptitude Customer Strengths Questionnaire Page Number 10 Apprentice Type Engineering, Manufacturing, Construction Assessments Available Swift Apprentice Aptitude (Verbal, Numerical, Error Checking, Spatial, Mechanical and Diagrammatic) Swift Technical Aptitude (Spatial, Mechanical and Diagrammatic) Spatial Reasoning Aptitude Mechanical Reasoning Aptitude Diagrammatic Reasoning Aptitude Verbal Comprehension Aptitude Numerical Comprehension Aptitude Error Checking Aptitude Operational Strengths Questionnaire Page Number info.uk@savilleconsulting.com +44(0)
5 WHICH ASSESSMENTS DO I NEED? Apprentice Type Information Technology, Telecoms Assessments Available Swift Comprehension Aptitude (Verbal, Numerical, Error Checking) Verbal Comprehension Aptitude Numerical Comprehension Aptitude Error Checking Aptitude Diagrammatic Reasoning Aptitude Administrative Strengths Questionnaire Page Number 6 10 Apprentice Type Administration, Banking Assessments Available Swift Comprehension Aptitude (Verbal, Numerical, Error Checking) Verbal Comprehension Aptitude Numerical Comprehension Aptitude Error Checking Aptitude Administrative Strengths Questionnaire Commercial Strengths Questionnaire Page Number info.uk@savilleconsulting.com +44(0)
6 SWIFT APPRENTICE APTITUDE Tailor made for the apprentice market, this unique test measures both technical and comprehension reasoning in one quick test. numerical understanding and attention to detail are critical to success. VERBAL COMPREHENSION APTITUDE NUMERICAL COMPREHENSION APTITUDE ERROR CHECKING APTITUDE Assesses the ability to comprehend written information. This aptitude test contains a series of passages followed by questions which need to be answered based on the information presented. Assesses the ability to comprehend numerical data. This aptitude test contains a series of data sets, followed by questions which need to be answered using the data presented. Assesses the ability to check the correctness of transposed information. This aptitude test contains four sets of original and transposed information where transposition errors have to be Time: 4 mins Number of Questions: Time: 4 mins Number of Questions: Time: 90 secs Number of Questions: SPATIAL REASONING APTITUDE MECHANICAL REASONING APTITUDE DIAGRAMMATIC REASONING APTITUDE Assesses the ability to recognize shapes. Each item in the test contains four objects where three of the objects are shape. The task is to identify the object Time: 3 mins Number of Questions: 12 This test assesses mechanical understanding through items that present a problem with a number of possible answers. The task is to identify the correct answer to each problem. Time: 3 mins Number of Questions: This test assesses the ability to evaluate processes represented through diagrams. The assessment contains panels and followed by questions which need to be answered using the diagrams presented. Time: 4 mins Number of Questions: 4 info.uk@savilleconsulting.com +44(0)
7 Priority Identification Contact Name Category* Number Ken Brown S Li Yung S Ahmed Khan S Carlos Fernandez F Charlie Hawthorne I Barbara Green I *Coding Key for Priority Category: S = Standard F = Fast I = Instant Lists > Categories > Service Response Categories Contact Name Barbara Green bgreen@tierconsulting.com Change Role Sign Out Help Priority Identification Category* Number Instant 4777 CANDIDATE EXPERIENCE Rainbow Recreation Membership Survey Membership levels recorded during the survey at Rainbow Recreation have remained static. There have been some changes however in the actual type of membership held with the proportion of Gold members falling. Satisfaction with Rainbow Recreation remains extremely high. There are very high levels of satisfaction with all of the various aspects of the facility, apart from car parking which is clearly inadequate. User Comments Service Audit (Total: 350 Survey Respondents) Excellent Good Satisfactory Poor Very Poor % Respondents Survey Sample Aptitude Area Sub-Scores Scores Verbal (High - 96%ile) Likely to find working with verbal information much easier than other people. Comments received in the last quarter from users of Rainbow Recreation have generally been positive. Users are particularly happy with the friendliness of staff, the quality of the exercise equipment, and the range of classes available. The recurring complaint across all types of user is the lack of sufficient parking space. Membership Category Single 43% Joint 22% Family 19% Off Peak 16% Numerical (Above Average - 79%ile) Likely to find working with numerical information easier than other people. VERBAL ITEM EXAMPLE NUMERICAL ITEM EXAMPLE ERROR CHECKING ITEM EXAMPLE EXAMPLE PANEL OPERATOR EFFECT Changes shading of all figures Aptitude Areas Error Checking (High - 96%ile) Likely to find checking information much easier than other people. Spatial (High - 96%ile) Likely to find solving spatial problems much easier than other people. A B Changes 1st figure (see illustration) EXAMPLE ILLUSTRATION INPUT PROCESS OUTPUT Mechanical (Above Average - 79%ile) Likely to be better at solving mechanical problems easier than other people. C D Diagrammatic (High - 96%ile) Likely to be more effective at solving diagrammatic problems than most people. SPATIAL ITEM EXAMPLE MECHANICAL ITEM EXAMPLE DIAGRAMMATIC ITEM EXAMPLE Pace Comparison Reports show the Total Score and relevant (Verbal, Numerical, Error Checking, Spatial, Mechanical & Diagrammatic) subscores. Reports also contain test-taking information such as Pace. Assessment Report Sample Candidate Pace (6) Worked at an average pace Verbal Pace (2) Worked at a much slower pace than average Numerical Pace (9) Worked at a much faster pace than average Error Checking Aptitude (9) Aptitude (7) Aptitude (9) Worked at an average pace Worked at a much slower pace than average Worked at a much faster pace than average Spatial Mechanical Diagrammatic Swift Apprentice Pace (6) Pace (2) Pace (9) Aptitude Aptitude (9) Aptitude (7) Aptitude (9) info.uk@savilleconsulting.com +44(0)
8 TECHNICAL ASSESSMENTS This portfolio of aptitude tests measures an apprentices practical reasoning through spatial reasoning, mechanical reasoning, and the ability to evaluate process expressed through diagrams. SPATIAL REASONING APTITUDE DIAGRAMMATIC REASONING APTITUDE Assesses the ability to recognize shapes. Each item in this online test contains four objects where three of the objects are identical Time: mins Number of Questions: 32 This online test assesses the ability to evaluate processes represented through diagrams. The assessment contains panels Time: 16 mins Number of Questions: 32 task is to identify the object that processes followed by questions which need to be answered using the diagrams presented. MECHANICAL REASONING APTITUDE SWIFT TECHNICAL APTITUDE This online test assesses mechanical reasoning through items that present a problem with a number of possible answers. The task is to identify the correct answer to each problem. Time: 12 mins Number of Questions: 32 This short 10-minute combination test measures practical reasoning through short spatial (3 min), mechanical (3 min) and diagrammatic (4 min) sub-tests. Time: 10 mins Number of Questions: 2 Availability: Online & Hard Copy 6 info.uk@savilleconsulting.com +44(0)
9 CANDIDATE EXPERIENCE EXAMPLE PANEL OPERATOR EFFECT Changes shading of all figures Changes 1st figure (see illustration) A B EXAMPLE ILLUSTRATION INPUT PROCESS OUTPUT C SPATIAL ITEM EXAMPLE D MECHANICAL ITEM EXAMPLE DIAGRAMMATIC ITEM EXAMPLE Aptitude Area Sub-Scores Reports show the Total Score and relevant subscores. Reports also contain test-taking information such as Speed or Pace. Assessment Report Sample Candidate Aptitude Areas Scores Spatial (Average - 31%ile) Likely to find working with spatial information as easy as other people. Mechanical (Average - 54%ile) Likely to find working with mechanical information as easy as other people. Diagrammatic (Above Average - 73%ile) Likely to find working with diagrammatic information easier than other people. Aptitude & Pace Comparison Spatial Mechanical Diagrammatic Swift Technical Pace (9) Pace () Pace () Aptitude Aptitude (5) Aptitude (6) Aptitude (7) info.uk@savilleconsulting.com +44(0)
10 ADMINISTRATIVE ASSESSMENTS through verbal and numerical comprehension and the ability to check information for errors. VERBAL COMPREHENSION APTITUDE ERROR CHECKING APTITUDE Assesses the ability to comprehend written information. This online aptitude test contains a series of passages followed by questions which need to be answered based on the information presented. Time: 16 mins Number of Questions: 32 Assesses the ability to check the correctness of transposed information. This online aptitude test contains four sets of original and transposed information where transposition errors have Time: 6 mins Number of Questions: 32 NUMERICAL COMPREHENSION APTITUDE SWIFT COMPREHENSION APTITUDE Assesses the ability to comprehend numerical data. This online aptitude test contains a series of data sets, followed by questions which need to be answered using the data presented. Time: 16 mins Number of Questions: 32 This aptitude assessment measures general reasoning through short verbal (4 mins), numerical (4 mins) and checking (90 secs) online, 1 minute hard copy sub-tests Availability: Online & Hard Copy Time: 9 mins 30 secs (online), 10 mins (hard copy) Number of Questions: 24 info.uk@savilleconsulting.com +44(0)
11 Change Role Sign Out Help CANDIDATE EXPERIENCE Rainbow Recreation Membership Survey Membership levels recorded during the survey at Rainbow Recreation have remained static. There have been some changes however in the actual type of membership held with the proportion of Gold members falling. Satisfaction with Rainbow Recreation remains extremely high. There are very high levels of satisfaction with all of the various aspects of the facility, apart from car parking which is clearly inadequate. User Comments Comments received in the last quarter from users of Rainbow Recreation have generally been positive. Users are particularly happy with the friendliness of staff, the quality of the exercise equipment, and the range of classes available. The recurring complaint across all types of user is the lack of sufficient parking space. Service Audit (Total: 350 Survey Respondents) Excellent Good Satisfactory Poor Very Poor % Respondents Survey Sample Membership Category Single 43% Joint 22% Family 19% Off Peak 16% Contact Name *Coding Key for Priority Category: S = Standard F = Fast I = Instant Priority Category* Identification Number Ken Brown kenbrown@brownbrothers.com S Li Yung office@idealdesigns.org S Ahmed Khan info@myfutureprofile.com S Carlos Fernandez enquiries@sablehill.org F Charlie Hawthorne mailbox@servicefocus.net I Barbara Green bgreen@tierconsulting.com I Lists > Categories > Service Response Categories Contact Name Barbara Green bgreen@tierconsulting.com Priority Identification Category* Number Instant 4777 VERBAL ITEM EXAMPLE NUMERICAL ITEM EXAMPLE ERROR CHECKING ITEM EXAMPLE Aptitude Area Sub-Scores Reports show the Total Score and relevant subscores. Reports also contain test-taking information such as Speed or Pace. Assessment Report Sample Candidate Aptitude Areas Scores Verbal (Below Average - 21%ile) Likely to find working with verbal information more difficult than other people. Numerical (Below Average - 10%ile) Likely to find working with numerical information more difficult than other people. Error Checking (Above Average - 76%ile) Likely to find checking information easier than other people. Aptitude & Pace Comparison Verbal Numerical Error Checking Swift Comprehension Pace (3) Pace (2) Pace () Aptitude Aptitude (4) Aptitude (3) Aptitude (7) info.uk@savilleconsulting.com +44(0)
12 BEHAVIORAL SCREENING QUESTIONNAIRES Saville Consulting Strengths are a series of online questionnaire identifying potential areas of strength against the behaviors and interpersonal skills required to be successful across a number of apprenticeships. Short completion time of 10 minutes on their areas of strength Assesses apprentice candidates potential against the competencies critical to successful development Fast screening for large volumes report for feedback and development Apprentice Type Operational Questionnaire Operational Strengths Measure Areas Including Understanding Problems, Implementing Solutions, Being Dependable Services Customer Strengths Identifying Needs Technological/ Professional Administrative Strengths Information Handling, Problem Handling, Professional Commercial Strengths Developing Leads, Closing Deals, Being Results Focussed 10 info.uk@savilleconsulting.com +44(0)
13 EXAMPLE STRENGTHS REPORTS Technical & Safety Profile The following report summarises Sample Candidate's areas of greater and lesser potential based on Saville Consulting's extensive international database linking Saville Consulting Strengths to work performance. Sample Candidate's Ratings Acquiescence is 7 and their Consistency of Rankings is 10. Technical & Safety Report Sample Candidate Solving Problems Area Understanding Problems Handling Information (10); Being Logical (10) Implementing Solutions Creating Solutions (); Learning Effectively (6); Making it Work (7) Potential Extremely High higher potential than about 99% of the comparison group High higher potential than about 90% of the comparison group Influencing People Being Assertive Voicing Disagreement (4); Engaging Others (5) Leading People Providing Direction (4); Making Decisions (5); Encouraging Others (2) Fairly Low higher potential than about 25% of the comparison group Low higher potential than about 10% of the comparison group Adapting Approaches Being Resilient Handling Pressure (2); Staying Positive (4) Teamworking Supporting Others (3); Working with Others (4) Low higher potential than about 10% of the comparison group Low higher potential than about 10% of the comparison group Operational Strengths Delivering Results Being Dependable Remaining Compliant (10); Being Organised (6); Maintaining Standards (6) Results Focused Being Driven (7); Taking Action (6) High higher potential than about 90% of the comparison group Fairly High higher potential than about 75% of the comparison group BEHAVIORAL PROFILE REPORT MERIT LIST FOR LARGE VOLUMES Safety Potential Profile The following report summarises Sample Candidate s greater or lesser potential against key performance indicators which are likely to promote safe working practices. Indicator Potential Candidate Recommend for Overall Ability Fit Overall Identifying Customer Teamworking Results Name Interview Screening Score Strengths Needs Influence Focused Behavioral Fit Candidate 1 Yes Candidate 2 Yes General Safety e.g. Working Responsibly; Adhering to Safety Guidelines; Actively Engaging in Safety Behaviour Team Safety e.g. Contributing to Team Safety; Working Cooperatively; Supporting Safety Initiatives Extremely High higher potential than about 99% of the comparison group Fairly Low higher potential than about 25% of the comparison group Candidate 3 Candidate 4 Candidate 6 Yes Yes No Safety Leadership e.g. Implementing Safe Working Practice; Dealing with Unsafe Behaviour; Encouraging Positive Attitudes to Safety Low higher potential than about 10% of the comparison group Candidate 7 No info.uk@savilleconsulting.com +44(0)
14 SITUATIONAL JUDGMENT TESTS Saville Consulting s bespoke Situational Judgment Tests are built on our extensive psychometric expertise and use the latest technology for a robust assessment and visually engaging experience. Drawing upon our Saville Consulting Wave and Aptitude test portfolios, our SJTs: Assess candidates against job scenarios they are likely to encounter Identify what candidates would do in a work-relevant situation, even where previous experience may be limited Create opportunities for impactful employer branding Situational Judgment Tests for Apprentices: Measure those areas most likely to predict performance Use the latest technology to create scenarios which provide a challenging and engaging candidate experience aligned to the organization s objectives, culture and branding Provide candidates with a clear idea of the type of role and organization for which they are applying, helping to encourage self-selection Administration is simple via our leading edge online applicant tracking systems. depending upon the role and client requirements. These include the latest Avatar technology as well as text-based scenarios and inbox tests. 12 info.uk@savilleconsulting.com +44(0)
15 Ignore New New Forward More Reply & Delete Create New Move Rules OneNote Unread / Categorize Items Ignore All Read New Delete Respond Quick Steps Move Tags Search Inbox (Ctrl+E) Arrange By: Date Meeting Newest on top Move to Inbox Team To Manager Done Follow Up CANDIDATE EXPERIENCE File File Send / Receive Folder View Adobe PDF Clean Up Delete Reply Reply Favourites Inbox Sent Items Deleted Items Today FW: Customer without an account manager From: Michelle Smith To: Andrew Young Cc: Subject: Customer without an account manager Customer Enquiry #201 10:3 Customer without acc manager MESSAGE Customer Enquiry #2002 New Joining Fee enquiry Customer Enquiry #2001 Joining Avartion 10:12 0:27 Hi, A call just came through to reception from a customer (account reference 03623) who has just joined Avartion and wants to speak to his account manager, Sarah White. He is doing a review of their suppliers (including us) this week to present to his facilities team. I m not aware that a Sarah White has ever worked for us! Our account manager for Avartion has just left and the new account manager doesn t start for a couple of weeks. Yesterday Please can you deal with this? Customer Enquiry #1954 Membership Details 17:35 Michelle Smith Customer Services Customer Enquiry # :50 How Membership effective Detailsdo you think the following actions are? Customer Enquiry #194 16:49 Logging on Instructions Call the customer and ask if he can wait for the new account manager to handle his Customer Enquiry # :12 enquiry Logging on Instructions Extremely Very Fairly Ineffective Ineffective Ineffective Unsure Fairly Very Extremely Effective Effective Effective Call the customer and ask what you can do to Customer Enquiry # :01 help before the new account manager arrives Sales Enquiry Mail Call the sales department and ask if an Customer Enquiry # :30 account manager can speak to the customer New Joining Fee enquiry Calendar Contacts Tasks Call the customer and ask where he was Customer Enquiry # :1 given the name Sarah White New Joining Fee enquiry Customer Enquiry #1922 Membership Details 0:10 EXAMPLE OF MULTIMEDIA SITUATIONAL JUDGMENT TEST EXAMPLE OF INBOX SITUATIONAL JUDGMENT TEST Situational Judgement Test File Edit View Favorites Tools Help You are working in an audit team producing the final report for a client. You are concerned that the standard of work from one of your fellow apprentices is dropping. You have just noticed that he has made a mistake in a key calculation, but this work has not yet been reviewed by the team manager. How effective do you think it is for you to inform the team manager of this mistake at this point? Extremely Ineffective Very Ineffective Fairly Ineffective Unsure Fairly Effective Very Effective Extremely Effective EXAMPLE OF TEXT-BASED SITUATIONAL JUDGMENT TEST EXAMPLE OF AVATAR SITUATIONAL JUDGMENT TEST info.uk@savilleconsulting.com +44(0)
16 Saville Consulting Apprentice Brochure v1.1 Saville Consulting Group. All rights reserved.
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