Competing through People: Building a Strategy-Capable Organization
|
|
- Gerald Ryan
- 6 years ago
- Views:
Transcription
1 Competing through People: Building a Strategy-Capable Organization
2 People are your most valuable asset Michael Couch & Associates Inc All Rights Reserved. 2
3 Most Valuable Asset? Brand Customer Base Intellectual Property Michael Couch & Associates Inc All Rights Reserved. 3
4 People are NOT your most valuable asset Michael Couch & Associates Inc All Rights Reserved. 4
5 Strategy Driven Organization Development SM Business Strategy Organization Demand Organization Capability Strategic Talent Management Talent is an asset only to the extent that it makes a difference in executing strategy Michael Couch & Associates Inc All Rights Reserved. 5
6 Building a Strategy-Capable Organization Executive Leader Pool Senior Leader Pool Key Manager Pool Early Watch Pool Building Organization Muscle Michael Couch & Associates Inc All Rights Reserved. 6
7 Keys to Building Organization Muscle Metrics Impact & Progress Accountable Leaders Aligned & Differentiating Talent Processes Effective Talent Assessment Methodology Results Consistency & Effectiveness Good Decisions Driven from Strategy Relevance Michael Couch & Associates Inc All Rights Reserved. 7
8 Top 10 Signs That You Are NOT Taking A Strategic Approach To Talent 1. No one can describe the link between talent and strategy 2. Your company says it has an Employees First strategy 3. Executives are not held accountable for managing talent 4. Competency models are not strategy-driven 5. Don t selectively invest in high-value employees 6. HR spends the most time on recruiting and employee relations 7. Poor performance is tolerated 8. You use a Peanut Butter approach to compensation 9. Training & Development is all T and no D 10. HR says employees are their customers Michael Couch & Associates Inc All Rights Reserved. 8
9 Your Challenges?
10 Strategy Driven Organization Development SM Business Strategy Organization Demand Organization Capability Organization Development Plan Put Strategy First, Not People Michael Couch & Associates Inc All Rights Reserved. 10
11 Business Strategy Driving Force Capabilities Products/Markets Results Technology Natural Resources Production Capability Method Of Sale Method of Distribution Products/ Services Offered Markets Served Return/ Profit Size/ Growth Adapted from Tregoe and Benjamin, 1980 Driving Force: How organizations exert Different influence Driving in the Forces market demand different organizations Michael Couch & Associates Inc All Rights Reserved. 11
12 Manufacturing Case Study - Strategy Slow Growth Mature Markets Declining Margins Domestic Focus Relationship Selling Increased Competition Michael Couch & Associates Inc All Rights Reserved. 12
13 Manufacturing Case Study - Strategy Technology Natural Resources Production Capability Method Of Sale Method of Distribution Products/ Services Offered Markets Served Return/ Profit Size/ Growth Driving Force: Products and Services Offered Development, promotion, and delivery of new products and value-added services Existing and new markets Michael Couch & Associates Inc All Rights Reserved. 13
14 Strategy Driven Organization Development SM Business Strategy Organization Demand Organization Capability Key Roles Key Competencies Organization Development Plan Michael Couch & Associates Inc All Rights Reserved. 14
15 The ABC s of Roles A Positions Direct strategic impact Create growth & value Mistakes impact revenue Pivotal Roles B Positions Indirect strategic impact Support growth & value creation Mistakes are costly Enabling Roles C Positions Indirect strategic impact Support business processes Not necessarily costly Business Necessity All jobs are important Not all jobs are Pivotal Adapted from Huselid, Becker, & Beatty. HBR, December 2005 Michael Couch & Associates Inc All Rights Reserved. 15
16 Roles the Create Growth & Value Dealer Service Machine Operation Machine Productivity Training Order & Delivery Machine Reliability Agricultural Tractors Quality.62 Brand/Image.10 Price Fairness.28 Value Market Share/Revenue Growth 16
17 Manufacturing Case Study - Demand Create a Growth Infrastructure New Products and Services Value Marketing and Pricing Team-Based Consultative Selling Margin Improvement Michael Couch & Associates Inc All Rights Reserved. 17
18 Manufacturing Case Pivotal Roles? Create the Growth Infrastructure Product Development Sales & Marketing Product Management Order Fulfillment Value Stream Michael Couch & Associates Inc All Rights Reserved. 18
19 Organization Demand Regional Human Services Non-Profit Past Good Brand Recognition Reliable Funding Social Service Experts No Competition Inconsistent Execution No Processes Little Collaboration Future 1. Execution and Decision Making 2. Innovation Leadership 3. Focus on Customers 4. Upgrade the Workforce 5. Focus on Core Capabilities 6. Build Competitive Advantage 7. Engage Employees Strategic Effectiveness Architect Michael Couch & Associates Inc All Rights Reserved. 19
20 Organization Demand - Competencies Business Strategy Organization Competencies Execution and Decision Making Innovation Leadership Focusing on Customers Upgrading Workforce Focusing on Core Capabilities Building Competitive Advantage Engaging Employees Strategic Effectiveness Architect Leadership Competencies Innovation Management Strategic Agility Business Acumen Perspective Managing through Systems Managing and Measuring Work Timely Decision Making Organization Agility Drive for Results Motivating Others Managing Vision and Purpose Leadership Architect Michael Couch & Associates Inc All Rights Reserved. 20
21 Strategy Driven Organization Development SM Business Strategy Organization Demand Organization Capability Organization Development Plan Michael Couch & Associates Inc All Rights Reserved. 21
22 Building Organization Muscle Metrics Accountable Leaders Aligned & Differentiating Talent Processes Effective Talent Assessment Methodology Good Decisions Linked to Strategy Michael Couch & Associates Inc All Rights Reserved. 22
23 Talent Assessment Tools Tool Validity Reliability Face Validity Utility Manager Assessments Testing Assessment Centers Talent Reviews Michael Couch & Associates Inc All Rights Reserved. 23
24 Reliability of Manager Assessments 6,000 leaders evaluated by two bosses 80% rated above average Boss #1 Boss #2 15% rated outstanding 17% rated average or lower Disagreed 62% of the time Disagreed 39% of the time Michael Couch & Associates Inc All Rights Reserved. 24
25 Organization Capability Assessment... honest and open conversations about performance and potential.... honest assessment of talent capabilities and gaps through robust talent reviews. Hewitt Associates, Talent Management Magazine 2009 Michael Couch & Associates Inc All Rights Reserved. 25
26 Talent Reviews Reviewers Head of Unit Direct Report A Direct Report B Direct Report C Direct Report D Report 1 Report 2 Report 3 Report 4 Report 5 Report 6 Reviewed Michael Couch & Associates Inc All Rights Reserved. 26
27 Talent Review Keys Trained facilitator Objective, candid discussions No paperwork or preparation Multiple assessment sources Not just HR or Manager Focus on behaviors and impacts Targeted Action Planning Behavior-Based 270 s Michael Couch & Associates Inc All Rights Reserved. 27
28 Talent Assessment Strengths Development Needs Performance Effectiveness Growth Potential Opportunities, Back Up, Succession Turnover Risk Turnover Impact Next Position Readiness Michael Couch & Associates Inc All Rights Reserved. 28
29 Organization Capability Talent Assessments Organization Capability Growth Potential Promotable Expandable Limited C B A D C B E D C Disengaged Solid Engaged Performance Effectiveness Michael Couch & Associates Inc All Rights Reserved. 29
30 Organization Capability Assessment Growth Potential Promotable Expandable Limited Diamond in the Rough Questionable Fit Marginal Emerging Leader Adaptable Contributor Passenger High Potential Adaptable Performer High Professional Disengaged Solid Engaged Performance Effectiveness Michael Couch & Associates Inc All Rights Reserved. 30
31 Top Grading Talent Not everybody is created equal, and it s important for companies to identify those high potentials and treat them differently, accelerate their development and pay them more. That process is so incredibly important to developing first-class leadership in a company. Anne Mulcahy Chairwoman and Chief Executive Officer Xerox Corporation On what she learned as Global Head of HR New York Times, 3/22/2009 Michael Couch & Associates Inc All Rights Reserved. 31
32 Crack in the Bell Curve A few elite performers contribute the most to organization productivity (N = 600,000) Source: The Best and the Rest: Revisiting the Norm of Normality of Individual Performance, Personnel Psychology, 2012 Michael Couch & Associates Inc All Rights Reserved. 32
33 Building Organization Muscle Metrics Accountable Leaders Aligned & Differentiating Talent Processes Effective Talent Assessment Methodology Results Promotable Expandable Limited C B A D C B Leaders in high-performing organizations are more likely to have talent-specific goals and objectives Growth Potential E D C Disengaged Solid Engaged Performance Effectiveness i4cp Talent Management Measurement Pulse Survey, April 2010 Linked to Strategy Michael Couch & Associates Inc All Rights Reserved. 33
34 Strategy Driven Organization Development SM Business Strategy Organization Demand Organization Capability Organization Development Plan Michael Couch & Associates Inc All Rights Reserved. 34
35 Capability Assessment - Manufacturing Case Growth Potential Promotable Expandable Limited $1, 448, Disengaged Solid Engaged Performance Effectiveness Michael Couch & Associates Inc All Rights Reserved. 35
36 Building Organization Muscle Metrics Accountable Leaders Aligned & Differentiating Talent Processes Consistency & Effectiveness Effective Talent Assessment Methodology Linked to Strategy Michael Couch & Associates Inc All Rights Reserved. 36
37 Capability Assessment - Manufacturing Case Growth Potential Promotable Expandable Limited CompRatio Compensation System is not aligned Disengaged Solid Engaged Performance Agility Michael Couch & Associates Inc All Rights Reserved. 37
38 Capability Assessment - Manufacturing Case Growth Potential Promotable Expandable Limited Comp Ratio for Pivotal Roles Compensation System does not differentiate Disengaged Enrolled Engaged Performance Effectiveness Michael Couch & Associates Inc All Rights Reserved. 38
39 Capability Assessment - Manufacturing Case Growth Potential Promotable Expandable Limited Performance Ratings (6 Point Scale) Performance Management Process is not aligned and does not differentiate Disengaged Enrolled Engaged Performance Effectiveness Michael Couch & Associates Inc All Rights Reserved. 39
40 HR Process Assessment Manufacturing Case Performance Mgt. Talent Assessment Importance to Strategy Critical Very Important Important Development Retention Selection Compensation On-Boarding Not So Good Okay Absolutely Solid Present Strength As rated by the Senior Leadership Team Michael Couch & Associates Inc All Rights Reserved. 40
41 Organization Development Plan Best practice organizations... go beyond recruiting-based plans... an integrated action plan most effective talent management changes to close strategic gaps Corporate Executive Board 2007 Michael Couch & Associates Inc All Rights Reserved. 41
42 Transactional HR Hire Employee Relations Human Resources Pay Train Michael Couch & Associates Inc All Rights Reserved. 42
43 Strategic Talent Management Talent Assessment, Succession Management, Measurement Plan & Deploy Acquire Source, Select, Attract On Board, Performance Management Compensation & Benefits Reward Competency Models Connect & Align Train & Development Develop Engage & Retain Organization Culture Michael Couch & Associates Inc All Rights Reserved. 43
44 Organization Development Plan Growth Potential Promotable Expandable Limited Develop, Coach, Manage Assignments, Promote & Reward C B A D Train, C Deploy & B Exit Engage E D C Disengaged Enrolled Engaged Performance Agility Michael Couch & Associates Inc All Rights Reserved. 44
45 Capability Assessment - Manufacturing Case Growth Potential Promotable Expandable Limited Pivotal Roles Clearly defines where to start Disengaged Enrolled Engaged Performance Agility Michael Couch & Associates Inc All Rights Reserved. 45
46 Capability Assessment - Manufacturing Case Growth Potential Promotable Expandable Limited Pivotal Roles - High Risk Incumbents Reducing Talent risks is key 6 Companies are losing their high-performing employees Manpower Group, 2012 Disengaged Enrolled Engaged Performance Agility Michael Couch & Associates Inc All Rights Reserved. 46
47 Talent Priorities Growth Potential Promotable Expandable Limited C B A D C B E D C Disengaged Solid Engaged Performance Effectiveness 1. Remove D & E (maybe C) Players from Pivotal Roles 2. Move A & B Players out from under D & E Leaders Particularly At Risk A & B s 3. Assure A & B Players are challenged and valued Get A Players in Pivotal Positions 4. Develop B Players 5. Stretch High C s 6. Keep Solid C Players engaged and up-to-date 7. Exit E Players 8. Address D Players Michael Couch & Associates Inc All Rights Reserved. 47
48 Differentiated Talent Strategies Role Type Pivotal Enabling Business Necessity Staffing Never wait Planned Back- Up Wait for a Vacancy Why fill? Pay Above Market At Risk Bonus At Market At Risk Increase At Market Market Increase T&D Lots of D Some T Lots of T Some D Training Adapted from Huselid, Becker, & Beatty. HBR, December 2005 Michael Couch & Associates Inc All Rights Reserved. 48
49 Building Organization Muscle Metrics Impact & Progress Accountable Leaders Aligned & Differentiating Talent Processes Effective Methodology Linked to Strategy Michael Couch & Associates Inc All Rights Reserved. 49
50 Talent Metrics High Performing Organizations Can demonstrate that talent management efforts are successful Have specific talent measurement strategies or scorecards in place Talent Management Measurement Pulse Survey April 2010 Michael Couch & Associates Inc All Rights Reserved. 50
51 Measurement & Tracking Time 1 C B A C B A C B A C D B C A B C D B C A B D C B D E C D B C D E C D B C E D C E Disengaged Performance D Solid Effectiveness C Engaged E Disengaged D Solid C Engaged Promotable Promotable Expandable Expandable Limited Growth Potential Promotable Expandable Limited Growth Potential Promotable Expandable Disengaged Solid Engaged Limited Growth Potential Promotable Change Impact Return on Investment Time 2 Expandable Limited Growth Potential Performance Effectiveness Limited Growth Potential Disengaged Performance Solid Effectiveness Engaged Disengaged Performance Solid Effectiveness Engaged Performance Effectiveness C B A C B A C B A C D B C A B D C B D C B D E C D B C E D C E D C E Disengaged D Solid C Engaged Promotable Promotable Expandable Expandable Limited Growth Potential Promotable Expandable Limited Growth Potential Promotable Expandable Disengaged Solid Engaged Limited Growth Potential Performance Effectiveness Limited Growth Potential Disengaged Performance Solid Effectiveness Engaged Disengaged Performance Solid Effectiveness Engaged Performance Effectiveness Michael Couch & Associates Inc All Rights Reserved. 51
52 Other Metrics Metrics Accountable Leaders Pivotal Role internal placement rate A Player separation rate Ratio of A Players to C & D Players Aligned & Differentiating Talent Processes Effective Methodology Linked to Strategy % Pivotal Roles with ready backup % High Potentials with development plans New hire Capability Matrix (Quality of hires) Retention by talent pool Quality of talent pools Engagement by talent pool Michael Couch & Associates Inc All Rights Reserved. 52
53 Strategy-Driven Talent Maturity Value Strategic Operational Leader Driven Integrated with Business Planning Leader and Employee Self-Service Share Talent Talent Measurement Integrated Talent Processes Leadership Accountability Talent Management Systems Transactional HR Driven Pivotal Roles Competency Models Talent Assessments Back-up Lists Manager Assessments Investment Michael Couch & Associates Inc All Rights Reserved. 53
54 People are NOT your most valuable asset Michael Couch & Associates Inc All Rights Reserved. 54
55 The Right People in the Right Roles doing the Right Things at the Right Cost are your most valuable asset Michael Couch & Associates Inc All Rights Reserved. 55
56 Related Articles Building a Robust Succession Management Process Top 10 Signs that You Are NOT Taking a Strategic Approach to Talent Succession Planning is Not Just Succession Planning Assessing Your Organization's Talent Talent Management Derailers: Keys to keeping your talent train on the track Strategy-Driven Organization Development: HR's Opportunity to Shine The Best Way to Waste Money on Training: Remedies for low-impact training Sign up for my newsletter: Competing Through People Michael Couch & Associates Inc All Rights Reserved. 56
57 Scan for more information or to contact Michael
Living Your Mission, Vision and Values
Living Your Mission, Vision and Values HR s Role in Strategy Execution Michael Couch, SPHR, HCS President, Michael Couch and Associates Inc. 2016 Living Your Mission, Vision & Values Building a Strategy
More information4/10/2014. Developing an HR Strategic Plan A Step by Step Approach. Agenda. By a Show of Hands: The HR Strategic Plan. Critical Success Factors
Developing an HR Strategic Plan A Step by Step Approach Sue Jones Managing Director - KLS Group (541) 213-2075 sue@theklsapproach.com www.theklsapproach.com Creating an HR Strategy Agenda The HR Strategic
More informationSTRATEGIC HUMAN RESOURCE MANAGEMENT AT LUCENT
Strategic Human Resource Management at Lucent 309 STRATEGIC HUMAN RESOURCE MANAGEMENT AT LUCENT Curtis R. Artis, Brian E. Becker, and Mark A. Huselid This article describes the HR Management system in
More informationTALENT ECONOMY LEADING IN A CRISIS
LEADING TALENT IN A CRISIS ECONOMY Contributors: Amy Mills, Ph.D., Vice President, Aon Consulting Seymour Adler, Ph.D., Senior Vice President, Aon Consulting Leading Talent in a Crisis Economy Organizations
More informationHow Often Should Companies Survey Employees?
How Often Should Companies Survey Employees? Emerging Trends and Practical Considerations. 2017 Perceptyx, Inc. 28765 Single Oak Drive, Suite 250, Temecula California 92590 951.676.4414 www.perceptyx.com
More informationHR Metrics that Matter
HR Metrics that Matter A White Paper by: Copyright Contact Information: 770-667-9071 800-246-8694 HR Metrics that Matter What is the role of HR in the organization? What factors do you consider when establishing
More informationA Talent Benchstrength Strategy
A Talent Benchstrength Strategy What Is It and Why Do You Need It? You ve been bombarded with information about Talent Management in recent years. More and more people are in Talent Management positions
More informationSTRATEGIC LEADERSHIP ISSUES
STRATEGIC LEADERSHIP ISSUES Talent and Succession Cheryl L. Thomas Managing Director Impacting People, LLC Wadsworth, IL thomascherylx@gmail.com 847-274-8783 August 3, 2018 Talent and Succession Graduate
More informationEffective Succession Planning: Elements You Need to Ensure Regulator Happiness
Effective Succession Planning: Elements You Need to Ensure Regulator Happiness Date or subtitle Community Bankers of Iowa Peer Connection Forum 1 Session Highlights Getting the People Thing Right Understanding
More informationICMI PROFESSIONAL CERTIFICATION
ICMI PROFESSIONAL CERTIFICATION Contact Center Management Competencies The ICMI Professional Certification Contact Center Management Competencies specify job role-specific knowledge, skills and abilities
More informationPerformance Management & Learning
Performance Management & Learning Delivering a complete solution that supports organization excellence & individual fulfillment Exxceed, Inc. Dean H. Dussias President & CEO Purpose of This Presentation
More informationVISION, MISSION, VALUES
VISION, MISSION, VALUES Vision Statement: Through a combination of best practices and well established strategic partnerships, the Department of Human Resources will recruit, develop, and support the diverse
More informationexecutive summary workplace trends guide
executive summary workplace trends guide Insight from leaders within: Engineering Finance & accounting Healthcare Human resources IT Legal Life sciences Manufacturing & logistics Office & administration
More informationCopyright 2011 CoralBridge Partners
Leadership Pipeline Dashboard Summary =Source of Design C-Level Executives needs /best practices =Overall Goal in Talent Management =Logic behind the Leadership Pipeline Dashboard =Screen Shots (examples)
More informationDiversity and Talent Management Ricardo Sookdeo
Diversity and Talent Management Ricardo Sookdeo 1 st September 2015 We believe diversity and inclusion are key levers to strengthen business results in the markets we operate in and a necessary action
More informationCreating a Culture That Creates Engagement. Presented by Mike Neill President, Michael Neill & Associates
Creating a Culture That Creates Engagement Presented by Mike Neill President, Michael Neill & Associates www.michaelneill.com Your Presenter Michael Neill Mike is the president and founder of Michael Neill
More informationEstablishing a Sustainable Succession Planning Program
Keeping your workforce vibrant: Establishing a Sustainable Succession Planning Program 2015 Accounting Leadership Conference & Chief Audit Executives Conference ParenteBeard and Baker Tilly merged in October,
More informationMEASURING ENGAGEMENT TO UNLOCK YOUR COMPANY S COMPETITIVE ADVANTAGE
MEASURING ENGAGEMENT TO UNLOCK YOUR COMPANY S COMPETITIVE ADVANTAGE Employee engagement is the extent to which employees are motivated to contribute to organizational success and are willing to apply discretionary
More informationHR certification: basic course
HR certification: basic course What makes the program unique: It is a modular program covering all major areas of the integrated talent There are trainings for different levels of HR professionals (basic
More informationTalent Management in High Growth Market An Interview with Dr. James Eyring, Chief Operating Officer, Organisation Solutions Pte Ltd
Talent Management in High Growth Market An Interview with Dr. James Eyring, Chief Operating Officer, Organisation Solutions Pte Ltd In the Executive Dialogue Series on Talent Management in Asia, on 31
More informationWhy Hard ROI Numbers Distract Your Boss from the Real Value Your Training Adds to the Organization
Why Hard ROI Numbers Distract Your Boss from the Real Value Your Training Adds to the Organization 8th ANNUAL INNOVATIONS IN e-learning SYMPOSIUM June 6, 2012 Ken Reynolds, Ph.D. Alena Nikitsina Significant
More informationLinking Talent to Value
Linking Talent to Value December 5, 2017 Organizations must evolve to meet the demands of an exponentially changing environment The speed, pace and depth of today s changes are unlike anything we ve experienced
More informationHow to Use Evaluation to Achieve HR System Alignment
11/11/10 How to Use Evaluation to Achieve HR System Alignment Stephanie Christine G. Fuentes, Ph.D Inventivo Design, LLC Copyright 2010 Inventivo Design, LLC www.inventivodesign.com Sound Familiar? We
More informationHuman Resources Strategic Update. Presented by Stephen Trncak October 28, 2011
Human Resources Strategic Update Presented by Stephen Trncak October 28, 2011 Agenda Past and Future for the College The End Game (Elevating the Human and Organizational Capabilities and Capacity of the
More informationWorkforce Optimization for 2009 and Beyond: Today s Presenters
Workforce Optimization for 2009 and Beyond: Today s Presenters Ravin Jesuthasan Ravin is a Managing Principal and the Global Practice Leader of Towers Perrin s Rewards and Performance Management practice.
More informationSUCCESSION PLANNING THE 6 KEYS TO EFFECTIVE
THE 6 KEYS TO EFFECTIVE SUCCESSION PLANNING 800-556-3009 www.careertrack.com DISCLAIMER: The principles and suggestions in this handout and the THE 6 KEYS TO EFFECTIVE SUCCESSION PLANNING webinar are presented
More informationEUROPE. Talent and the bottom line. Anouska Ramsay: Head of Talent, Capgemini UK. Premier Sponsors. Gold Sponsors. Silver Sponsors.
Talent and the bottom line Anouska Ramsay: Head of Talent, Capgemini UK Talent s Impact on your Bottom Line The business cost of each disengaged employee in an organisation is c $10,000. As few as a third
More informationTalent Community of Expertise
Future-State HR Service Delivery Model Operating Model Design Service CoE HR Leadership Communications Change Management Executive Recruitment Talent Community of Expertise Talent Recruitment Talent Management
More informationMCE Talent Management and HR
MCE Talent Management and HR Page 1 Retain, Develop and Engage Your Management Talent Your people are your most expensive asset. Success depends on making sure this asset is productive. There are three
More informationUsing HR Analytics to Build a Business-Focused HR Strategy. Scott Mondore, Ph.D. Strategic Management Decisions
Using HR Analytics to Build a Business-Focused HR Strategy Scott Mondore, Ph.D. Strategic Management Decisions Learning Objectives A step-by-step process for building an HR strategy How to connect people
More informationThe Balanced Scorecard. A Strategic Implementation Tool to Help Manage Human Resources
The Balanced Scorecard A Strategic Implementation Tool to Help Manage Human Resources Executing Strategy... Is the greatest challenge for organizations Vision - only 5% of workforce gets it! People 25%
More informationBEST PRACTICES IN Talent Management Article Title Format
SCHOONOVER ASSOCIATES WHITE PAPER BEST PRACTICES IN Talent Management Article Title Format SCHOONOVER ASSOCIATES, LLC. 2015 Dr. Stephen C. Schoonover President, Schoonover Associates, LLC Contents Executive
More informationBUILDING A TALENT MACHINE
BUILDING A TALENT MACHINE HOW TO ENGINEER A DIFFERENT PLAN FOR COMPANY GROWTH Presented by: Charlotte Jensen Managing Consultant The Latest From the Gallup World Poll 2 The United States Continues to be
More informationTALENT MANAGEMENT IS BETTER TOGE+HER
TALENT MANAGEMENT IS BETTER TOGE+HER + + + WHERE WILL AN INTEGRATED TALENT MANAGEMENT STRATEGY TAKE YOUR DISTRICT? Cornerstone helps you realize the possibilities. Take a look... The right talent, the
More informationGovernance and decision rights. HR Business Partner and Centers of Expertise. The HR Chief Operating Officer. HR Organization
5 HR Business Partner and Centers of Expertise 6 Governance and decision rights HR Organization 4 The HR Chief Operating Officer 5 HR Business Partners and Centers of Expertise HR is at a turning point.
More informationTalent Review and Development Process: A Step-by-Step Guide
Talent Review and Development Process: A Step-by-Step Guide Context and introduction Developing leadership in the home office is one of the most important and valuable things you do as an organization.
More informationPeople Analytics. sekou bermiss big.bright.minds.2018
People Analytics sekou bermiss big.bright.minds.2018 What is a fair way of evaluating the performance of employees? Intuition vs Evidence How do we attract high our employees? quality talent? How can Will
More informationSUCCESSION MANAGEMENT AND INSTITUTIONAL CONTINUITY
SUCCESSION MANAGEMENT AND INSTITUTIONAL CONTINUITY April 10, 2015 Presented by: Angelita Becom 919-233-6680 abecom@sibson.com Elyse Lyons 919-233-6653 elyons@sibson.com Copyright 2015 by The Segal Group,
More informationThe Business Need for Talent Management
The Business Need for Talent Management HR Technology Solutions, Inc. One Richmond Square, Ste. 222W Providence, Rhode Island 02906 Toll Free 1.877.444.4787 Importance of Managing Talent Talent is a key
More informationSession 9 Compensation and Rewards
Session 9 Compensation and Rewards Rewards vs. Recognition Reward Significant o Year-end or quarterly bonus o Promotion Includes some sort of monetary increase Usually recognizes long term Recognition
More informationSuccession Matters. Effective succession management planning. Part one of the Succession Matters series.
Succession Matters Effective succession management planning. Part one of the Succession Matters series. About the study. A global survey was commissioned by Korn Ferry and conducted by Hanover Research
More informationSAP Performance Benchmarking Human Capital Management Benchmarking Results. Company: ABC Company 6/25/2012
SAP Performance Benchmarking Benchmarking Results Company: ABC Company 6/5/0 Statement of Confidentiality and Exceptions The information and analysis contained herein are the confidential and proprietary
More informationTechTalent-Consultants. Business Strategy
1 TechTalent-Consultants Business Strategy 2 SECTION 01 ABOUT US T e c h T a l e n t - C o n s u l t a n t s i s a y o u n g, d y n a m i c a n d e n e r g e t i c c o m p a n y w h i c h t a k e s t a
More informationSharon Thompson Manager of Business Development
Practical Ways to Attract and Keep Physicians Sharon Thompson Manager of Business Development Works with clinics and health care systems in the Northwest Region to place highly qualified physicians and
More informationLeading the Talent Driven HR Agenda
Leading the Talent Driven HR Agenda K Raghavendra VP & Head HRD-BPO, Infosys BPO Ltd Attrition Management: Retaining Vs Fresh Hiring Nov 2011 Safe Harbor Certain statements made in this Meet concerning
More informationHOW TO LAUNCH A SUCCESSFUL WORKFORCE PLANNING CENTER OF EXPERTISE (COE)
HOW TO LAUNCH A SUCCESSFUL WORKFORCE PLANNING CENTER OF EXPERTISE (COE) April 17, 2012 Karen Piercy, Mercer Matthew Stevenson, Mercer 0 Today s presenters Karen Piercy Philadelphia +1 215 982 4276 karen.piercy@mercer.com
More informationORGANIZATIONAL STRATEGY AND ALIGNMENT FOR CUSTOMER EXPERIENCE MANAGEMENT
ORGANIZATIONAL STRATEGY AND ALIGNMENT FOR CUSTOMER EXPERIENCE MANAGEMENT By: Richard English, Director, Strategic Consulting, Avaya Professional Services C ustomer experience maturity is instrumental in
More informationTalent management framework
McDonald s McDonald s has a talent management framework that covers its 300 most senior managers. As part of its talent process, the company identifies two employees with the potential to fill each of
More informationTopic 1: Strategic Human Resource Management (MMH230) Summary Notes. What is Human Resource Management: What Motivates People to Work:
Strategic Human Resource Management (MMH230) Summary Notes Topic 1: What is Human Resource Management: Human resource management involves managing people within the employer-employee relationship. It involves
More informationBECOMING A Data-Driven. HR Function
BECOMING A Data-Driven HR Function Introduction Within any given day, you are probably confronted with a myriad of business decisions, and even more data culled to help you make the right choice. With
More informationArgyle Conversations. by Argyle Executive Forum SM Joseph Cabral, Senior Vice
Argyle Conversations by Argyle Executive Forum SM Joseph Cabral, Senior Vice President and Chief Human Resources Officer at North Shore-LIJ Health System, sat down with Beth Thornton, Executive Vice President
More informationBenefits of the APMP Professional Certification Program to Organizations & Individuals
Benefits of the APMP Professional Certification Program to Organizations & Individuals Table of Contents TABLE OF CONTENTS... 2 INTRODUCTION... 4 THE PROFESSIONAL Certification PROCESS... 5 THE BENEFITS
More informationNYC CUPA-HR CHAPTER FALL MEETING BEYOND THE REPORT CARD UNLEASHING THE POWER OF PERFORMANCE MANAGEMENT
NYC CUPA-HR CHAPTER FALL MEETING BEYOND THE REPORT CARD UNLEASHING THE POWER OF PERFORMANCE MANAGEMENT OCTOBER 29, 2014 Karen Hutcheson Partner Ilene Siscovick Partner This document presents an overview
More informationOrganisational structure showing the position with two positions above and two positions below. Commissioner General
JOB PROFILE 1. POSITION DETAILS JOB TITLE : Chief Human Resources GRADE : 8 Officer DIVISION : Human Resources REVIEW DATE : April 2018 LOCALITY : LRA Head Quarters POSITIONS NUMBER : JOB HOLDER : MANAGER
More informationBuilding a Competitive Workforce: - Keys to Growth in an Uncertain World
Building a Competitive Workforce: - Keys to Growth in an Uncertain World Erik Berggren Director of Customer Results & Global Research Eric Lesser Associate Partner Building a Competitive Workforce: - Keys
More informationStrategy Maps and the Balanced Scorecard. Don Breckenridge Jr. President
Strategy Maps and the Balanced Scorecard Don Breckenridge Jr. President The Typical Owner Owners are typically the Rainmakers Rainmakers tend to work FOR the business instead of ON the business. Most don
More informationHR certification: basic course
HR certification: basic course What makes the program unique: It is a modular program covering all major areas of the integrated talent There are trainings for different levels of HR professionals (basic
More informationInnovating for Today s New Workforce
RETHINKING PROCUREMENT TALENT MANAGEMENT: Innovating for Today s New Workforce Presented by: Don Dougherty, Partner Executive Vice President Marrena Anderson Senior Vice President AN APPROACH UNHEARD OF
More informationYour Voice 2018, BCLC s Employee Survey Comprehensive Report
Your Voice, BCLC s Employee Survey Comprehensive Report 1 Contents Engagement Analysis Factor Analysis 1 1 9 Self-Reported Improvements & Priorities Key Metrics 0 Evolution Over Last Years Agility Index
More information8/14/ Big Blunders. 3 Big Blunders HR Professionals Make that Keep them from Earning the Credibility they Deserve
How to THINK Like a CEO 3 Big Blunders HR Professionals Make that Keep them from Earning the Credibility they Deserve Presenter: Bonnie Cox, MA August 2014 We encourage you to tweet during the session!
More informationHOW MUCH DO PERKS MATTER? Do elaborate workplace incentives help retain top talent?
HOW MUCH DO PERKS MATTER? Do elaborate workplace incentives help retain top talent? Table Of Contents 3 Introduction 4 Executive Summary 5 The Current State of Workplace Incentives 7 Employees Want Flexible
More informationPractical Ways to Attract and Keep Physicians
Practical Ways to Attract and Keep Physicians INTRODUCTION Cheyenna Villarreal Regional Vice President, Business Development Western Region Solves Physician Workforce Challenges Builds on Successful Track
More informationHR s Ability To Add Value To The Business
HR s Ability To Add Value To The Business Presented By: Suzie Rybicki, SPHR VP, Human Resources Rewards Network What Are You Known As? People Administrator Cost Center OR Strategic Business Partner Adding
More informationUNITED NATIONS OFFICE FOR PROJECT SERVICES. Organizational Directive No. 39 (rev. 1) Talent Management Framework
@I UNOPS 1. Introduction: UNITED NATIONS OFFICE FOR PROJECT SERVICES Organizational Directive No. 39 (rev. 1) Talent Management Framework Headquarters, Copenhagen 1September2015 1.1. The Executive Director
More informationWHITE PAPER COMMUNICATING YOUR EMPLOYMENT BRAND PRODUCED BY:
COMMUNICATING YOUR EMPLOYMENT BRAND Table of Contents Introduction... Pg. 3 Part One: The Benefits of Branding... Pg. 4 Part Two: The On-Site Difference... Pg. 6 Endnotes... Pg. 9 [2] Introduction In a
More informationTalent acquisition analytics Driving smarter sourcing and hiring decisions with data
Talent acquisition analytics Driving smarter sourcing and hiring decisions with data Organizations are recruiting talent in an increasingly complex and competitive talent acquisition (TA) environment one
More informationTransformation Management and Human Resources
Transformation Management and Human Resources Webinar 2 Presented by: Ann Hogan, M.Ed. Ann Hogan Consulting Strategic Planning Outlines a plan for next 5 7 years Articulates your vision Continually needs
More informationWhatWorks Membership
WhatWorks Membership info@bersin.com +1-510-251-4400 www.bersin.com How Do we Help You? Bersin & Associates WhatWorks membership delivers proven people strategies that leaders and their organizations need
More informationRe-thinking Retention Strategies
Re-thinking Retention Strategies Attrition Retention Consortium William A. Schiemann CEO Metrus Group April 7, 2011 1 Metrus Group, Inc. Today s Discussion 1. Trends 2. Strategic Talent Framework 3. Case
More informationCollaborative Solutions
Collaborative Solutions Workshop Facilitated by Robert Danna, Executive Vice President and Chief Operating Officer Bersin & Associates HRO Summit Europe 2011 Barcelona, Spain November 3, 2011 Copyright
More informationJuly 19, The Discipline of Building Leaders Lessons from the Top Companies
July 19, 2011 The Discipline of Building Leaders Lessons from the Top Companies What We ll Cover Today Why Leadership Matters About Aon Hewitt s Top Companies For Leaders Research Research findings What
More informationIf the language of business is dollars, then the alphabet is numbers. - Jac Fitz-enz
Got Results? Implement a Staffing Metrics Scorecard By Sharlyn Lauby, SPHR Did you hate math in school? Are you dreading the thought of calculating metrics for your management team? This article is an
More informationSurviving and thriving in the face of change
Surviving and thriving in the face of change LG Pro September 2016 Prepared by Our presenters today David Cushway State Head of Local Government NSW Qld & NT Aon Risk Solutions Angela Lewis Culture & Transformation
More informationBUSINESS CASE. How Investing in a Unified Internship and Early Career Program Management Solution Keeps Your Company Ahead of the Competition
BUSINESS CASE How Investing in a Unified Internship and Early Career Program Management Solution Keeps Your Company Ahead of the Competition EXECUTIVE SUMMARY This Business Case examines the enterprise-wide
More informationEssential Guide to Turnover Costs
Essential Guide to Turnover Costs Part I Understanding Direct Costs of Employee Turnover ESSENTIAL GUIDE.............. TURNOVER CHALLENGE Turnover carries a significant cost: The cost to replace a $10/hour
More informationHR Transformation in The Digital Era. 7th June 2018
HR Transformation in The Digital Era 7th June 2018 by Amornratana Xuto moonxut@gmail.com (66) 892026315 Witansa Angwidjaja wit@go-up.work (66) 949918553 Go-Up.Work is an HR Tech and People Development
More information9/10/2011. Onboarding Secrets: Boosting Your Retention Metrics. Janet s Story. Agenda. Tim Ruef September 12, 2011 Burlington, VT
Onboarding Secrets: Boosting Your Retention Metrics Tim Ruef September 12, 2011 Burlington, VT Janet s Story 20 Agenda Onboarding defined Strategic & economic need Onboarding & engagement 10 secrets for
More informationDELIVERING ON YOUR M&A PROMISES M&A SOLUTIONS
DELIVERING ON YOUR M&A PROMISES M&A SOLUTIONS Make your corporate deal a lasting success by getting your leaders, organization and talent in sync. Reach new markets. Design more innovative products. Create
More informationHow to Select, Align, Develop, and Retain Highly-Engaged People in Healthcare
How to Select, Align, Develop, and Retain Highly-Engaged People in Healthcare INTRODUCTION A PATIENT-CENTERED WORKFORCE A Patient-Centered Workforce is made of highly-engaged people and teams who endeavor
More informationChallenges for human resource management in global business strategy
Challenges for human resource management in global business strategy World Textile Congress, Mumbai 16 th September 2016 Dr. Sanjay Muthal Executive Director RGF India Mumbai Changing Paradigm Consumer
More informationHRM. Unit 1. Dr. Vinita Pimpale. Dr. Vinita Pimpale R.A.Podar College of Commerce & Economics
HRM Unit 1 1 What Is Human Resource Management? Human Resource Management (HRM) is the function within an organization that focuses on recruitment of, management of, and providing direction for the people
More informationreal purpose Performance Management and Succession Planning Overview S o c i a l E n t e r p r i s e L e a d e r s h i p P r o g r a m m e
real purpose S o c i a l E n t e r p r i s e L e a d e r s h i p P r o g r a m m e Performance Management and Succession Planning Overview Performance management - an overview In all organisations the
More informationLincoln, NE October 9, "Competencies, Compensation and Technology, Creating a Foundation for Success in 2013"
Lincoln, NE October 9, 2012 "Competencies, Compensation and Technology, Creating a Foundation for Success in 2013" Copyright Kenexa, 2011 1 Copyright Kenexa, 2012 1 GORDON RITCHIE, DIRECTOR, COMPETENCY
More informationTennessee Primary Care Association
Tennessee Primary Care Association HR Boot Camp ~ October 4 th, 2017 Presented by: Ann Hogan, M.Ed., SPHR, SHRM SCP No Discrimination Needs and Wants Candidate Sourcing Interview Process Selection Process
More informationThe Ins and Outs of Recruiting for Microsoft in Germany. Georg Bachmaier Thursday, November 18 th 2010 HR Manager
The Ins and Outs of Recruiting for Microsoft in Germany Georg Bachmaier Thursday, November 18 th 2010 HR Manager Recruitment for Microsoft in Germany Background to Staffing at Microsoft Evolution of the
More informationThe Art of Employee Engagement
The Art of Employee What is? ASHRM-10/1/09 Presented by Carol Kerr, Certified Management Coach and Trainer Future Focus Coaching and Training is the new word for motivation, passion and commitment. Beverly
More informationOperational Excellence: How the City of Houston reached New Heights of Performance. Omar C. Reid Director, Human Resources City of Houston
Operational Excellence: How the City of Houston reached New Heights of Performance Omar C. Reid Director, Human Resources City of Houston April 14, 2015 Where I Came From. UPS Logistics Technology Engineering
More informationHR Strategic Plan
UNIVERSITY OF CALIFORNIA Human Resources HR Strategic Plan 2015-2019 Vision Strategy The headline Something happens we have to fix External influence drives action Crisis management Timing: NOW Reaction
More informationDick Finnegan. Copyright 2017 all rights reserved
Dick Finnegan Copyright 2017 all rights reserved Introducing C-Suite Analytics Bring broad reach working with scores of US Companies and across 6 continents, with targeted retention techniques for many
More informationwhite paper Workforce Optimization: The New Workforce Management by William Durr, Jr. and Ofer Matan
white paper Workforce Optimization: The New Workforce Management by William Durr, Jr. and Ofer Matan TABLE OF CONTENTS INTRODUCTION 1 WORKFORCE MANAGEMENT 1 WORKFORCE OPTIMIZATION 2 INFORMATION TRACKING
More informationFINDING THE BEST TALENT IS HUMANLY POSSIBLE RECRUITMENT PROCESS OUTSOURCING
FINDING THE BEST TALENT IS HUMANLY POSSIBLE RECRUITMENT PROCESS OUTSOURCING LOOKING FOR TALENT? THE BEST Having the best talent is a competitive advantage in today s demanding and complex world. Because
More informationChief Operating Officer (COO) circa 80,0000 per annum
JOB DESCRIPTION Job Title Reporting to: Department/Team Director of People Chief Operating Officer (COO) People Location Unicef House, 30a Great Sutton Street, London, EC1V 0DU 1 Hours Salary Band/Grade
More informationRECRUITMENT AND RETENTION TRENDS SURVEY Q2 2015
RECRUITMENT AND RETENTION TRENDS SURVEY Q2 2015 RESPONDENT DETAILS INDUSTRIES Variety of industries, with the majority of respondents from Business Support and Logistics, Education, Finance and Financial
More informationTexas Compensation Trends & Pay Practices
Texas Compensation Trends & Pay Practices Zach Batson Sales Manager PayScale, Inc. Karaka Leslie Partnership Manager PayScale, Inc. www.payscale.com 14,000 Positions 3000 Customers 11 Countries 40 Million
More informationClosing the talent management gap: Harnessing your employees talent to deliver optimum business performance
Closing the talent management gap: Harnessing your employees talent to deliver optimum business performance (Published in Strategic HR Review, Volume 5, Issue 3, 2004, http://www.emeraldinsight.com/doi/abs/10.1108/14754390780000963)
More informationExpense Savings or Loss - Using a Technology Recruitment Firm?
Expense Savings or Loss - Using a Technology Recruitment Firm? A Technology Recruitment Business Case Template Not enough hours to manage all the upcoming new hires? Use this invaluable step-by-step process
More informationHUMAN CAPITAL DEFINITIONS AND KEY MEASURES
HUMAN CAPITAL DEFINITIONS AND KEY MEASURES Version 2.0.0 THE FRAMEWORK FOR PROCESS IMPROVEMENT Experience shows that benchmarking s potential to drive dramatic improvement lies squarely in making out-of-the-box
More informationPerformance Management #CIPDPM17
Performance Management Workshop @CIPD_Events #CIPDPM17 Redesigning a Performance Management System that is Aligned with your Organisation s Objectives Bob Blenkinsop, Director, Infinitive Perspective Sean
More informationManaging Talent for Business Success in Challenging Times By Sandra Yap Siew Hua BA (Econs Hons), MBA, FSBP (UK)
Managing Talent for Business Success in Challenging Times By Sandra Yap Siew Hua BA (Econs Hons), MBA, FSBP (UK) Introduction The current economic situation has created pressure on businesses to cut costs
More informationWHY SHOULD YOU LOOK AT SUCCESSION?
SUCCESSION SERIES No 1 WHY SHOULD YOU LOOK AT SUCCESSION? BY NIGEL SMITH - COVISORY PARTNERS WHY SHOULD YOU LOOK AT SUCCESSION? BY NIGEL SMITH Nigel Smith is the author of several books, white papers,
More information