My MTA Portal: How to apply for a job online

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1 My MTA Portal: How to apply for a job online Disclaimer: Screenshots in this document include employee data for illustrative purposes only. All sensitive data has been altered to protect employee privacy. Description Table of Contents The MTA Business Service Center processes job applications for MTA Headquarters, (including the BSC and MTA Police,) Long Island Rail Road, Long Island Bus, Metro-North Railroad, and Capital Construction. The BSC accepts only online job applications. Contents TABLE OF CONTENTS 1 Accessing My Job Search.2 Signing into My MTA Portal Staring the search process Using filters to find the job you want....4 How to stop and restart your application..9 Applying for a job, introduction Steps in the process.14 Step 1: Agreement to terms..15 Step 2: Submitting your resume Step 3: Answering the application questionnaire Step 4: Adding employment history Step 5: Adding post-secondary education Step 6: Skills and qualifications Step 7: Job preferences Step 8: Job referral Step 9: Review and submit Step 10: Confirmation P a g e

2 I. Accessing My Job Search. Navigation: 1. From the My MTA Portal colored ribbon, click on My Job Search: a detailed menu will appear offering you two options, Careers, and NYCT & B&T Exams. Then click on Careers. Click on My Job Search Click on Careers. 2 P a g e

3 2. After clicking on Careers You will be taken to a new page called Job Search. Here you can see a listing of all the current jobs posted across MTA. The listings will be ordered according to the most recent job posting on top, and the least recent at the end of the postings. The most recent job posting will be at the top of the page: the last job posting will be on the last page. 3 P a g e

4 II. Using filters to find the job you want 3. On the left hand side of the page, you can filter your job search by clicking on key criteria, Business Unit, Department, Location, Job Family, Job Function, or Job Posted In (year). For example, if you click on Metro-North Railroad, it will yield all the Metro-North Railroad jobs and no other agency jobs. Use the left hand categories in blue as key words to filter which jobs you see, such as Business Unit, Metro-North Railroad. 4 P a g e

5 4. You can look at further detail of the job listings available by clicking on More in any of the listed categories on the left side of the page. Click on Less, and the page will return to the earlier example of your Metro-North job listings. After clicking on More at the bottom of the Department listings, we can see all the Departments with job postings. Click on Less to see fewer postings in the side bar. 5 P a g e

6 5. From this page, you can add additional filters such as Location, and Department. In this exercise we choose Location: Westchester County. As a result, eight positions are displayed. After clicking on Westchester as a filter, we can see all the jobs at Metro- North Railroad in Westchester 6 P a g e

7 6. To take off one filter (seen in the middle of the page, top), simply click on the X next to that value. In this example, we click on the X next to Westchester County, which brings us back to all Metro-North Railroad jobs. We can then click on Clear All Filters, to get back to all job listings. To get rid of a filter, just click on the X next to the filter on the top of the page. Or click on Clear All Filters. 7 P a g e

8 7. Now you are back at all MTA job listings. If you want to look for a position under the type of job, you can click on More under the heading Department. This will yield a list of types of jobs and the number that are available. To find a job by the type of position, click on Department. Note: When performing any steps in the job search process do NOT click on the BACK arrow on the NAV bar. While searching the job listings, to get back to the main page, just clear the filter at the top of the page by clicking on the X next to the category or categories you chose. This will take you back to the main job listing page. Or click on Clear All Filters. 8 P a g e

9 III. How to Stop and Restart Your Application 8. During the application process, if you have to stop your application and return at another time, or experience an error during the process, you can return to your unfinished application at any time. Just make sure you click on SAVE DRAFT in between steps. You can get back to the main job page by clicking on My Job Search in the My Portal ribbon, then clicking on Careers, leading you to the Job Search page. If you have to stop the application process at any time, Save first, then come back in through the My MTA Portal by clicking on My Job Search and Careers. 9. When you get back to the main job search page, use the lower or upper navigation bar and click on My Activities to bring up your in-process application. You will also be able to bring up any other work you have done in job searches, including completed applications. To locate your incomplete job applications click on My Activities in the upper or lower navigation bar 9 P a g e

10 10. This will bring up a summary of your submitted and incomplete applications. From this page you can click on the title of the job that you left unfinished and restart the process. You will be automatically taken to the last unfinished step in that process. To get back into an unfinished job application, just click on the title of the job application that you did not complete 10 P a g e

11 11. In our example, we click on the job name listed on the bottom of My Activities page, where it shows that the application has not been submitted yet. Clicking on the job name Assistant Director Financial Planning & Analysis, brings you back to the step you need to complete next. After you click on the unfinished job application title, the latest step you needed to complete will come up. In our example, submitting a resume. 11 P a g e

12 IV. Applying for a job (9). Now you re ready to apply for a job. For this example, from our Job Search we decide to choose Budget under Department and two jobs come up. We decide to apply for the position of Assistant Director of Financial Planning & Analysis by clicking on the listing. To start the application, click on the job you are interested in. 12 P a g e

13 12. A job detail page will come up. After carefully reading the responsibilities and requirements of the position, to apply for the job click on Apply. (You can also to Friend, or Refer a Friend from this page.) You can also a friend from this When you are ready to start, click on Apply. Carefully read the job requirements of the job before you start your application. 13 P a g e

14 13. Depending on the level and type of job you are applying for, as well as how much information you have previously added in My MTA Portal (under the ribbon category My Talent Management, sub-category, My Person Profile), the number of steps required to complete the job application process can range from six steps to more than nine. The two screen shots below detail first the first six (6) steps in the job application navigation process, (1) Start, (2) Resume, (3) Application Questionnaire, (4) Add Employment History, (5) Post- Secondary Education, and (6)Skills. By clicking on the right hand arrow, you will be able to see the remaining steps in the job application steps. The top bar shows the first six steps of the application process, with a highlight for where you are in the process. Click on the arrow to see the remainder of steps to be completed. 14. Below are the remaining three steps in the application process for this job example, (7) Preferences, (8) Referrals, and (9) Review/ Submit. Keep in mind that during the application process you can always save your progress, and return to your application at any time. However, that means you must click on Save in between steps. 14 P a g e

15 STEP 1: Application agreement page 15. The job you are applying for will be listed at the top. Read the agreement carefully, then scroll down and click on the box that states, I have read and agree to the above terms and agreements. Then click on the button on the bottom of the page that reads Next. Click on the box to show that you have read the terms and agreements. Then click on Next. 15 P a g e

16 STEP 2: Submitting your resume 16. Here you can attach a new resume or use an existing resume. Click on the box that reflects your choice. You can also choose Use Different Resume, if you already have one in the system. For the purpose of this exercise, we are going to use Attach Resume. Here you can attach a new resume or use an existing resume from a previous job application 16 P a g e

17 17. A new dialogue box will come up allowing you to choose a resume from your files. Click on Choose File. Locate your file and click on Upload. To cancel, click on Cancel. You will only be able to upload files with the following extensions,.doc,.docx,.txt,.pdf,.rtf, and Google Star Office documents. The size must be no more than 500 kbs. 18. A new window will come up showing the resume you have chosen to attach. At this point and throughout the job application process, you can click on Save Draft, which allows you to come back to the task later. You will receive the message, Your in-progress application has been saved but not submitted. Click on Ok. 19. You will be taken back to the resume page where it will show the resume you have uploaded. Then click on Next. If however at this step you decide you want to use a different resume you 17 P a g e

18 can click on Use Different Resume. If you are happy with your choice, click on Next, and you will be taken to step 3 in the process. Here you can see the resume you have attached. At this time or any time during the process before submission you can change your resume. 18 P a g e

19 STEP 3: Answering a Questionnaire (optional depending on job) 20. In this specific job application example, there is a questionnaire that you will need to answer prior to proceeding. (Note: not all applications have questionnaires, and in many cases you will not be asked to answer a questionnaire.) If however, your application requires a questionnaire, you must answer all of the questions. Then click on Next. Not everyone will have to fill out a questionnaire: it usually depends upon the position you are applying for. But if your application does have a questionnaire, you have to answer all the questions. 19 P a g e

20 STEP 4: Adding Employment History (optional with resume) 21. In the next step you will add your employment history. This step is optional if you have already attached a resume, but adding the additional information can t hurt your application, and could actually help it. Start by clicking on the button Add Work Experience. 20 P a g e

21 22. This will take you to the Add Work Experience detail page. First select the Start date of the position you are entering on this page by clicking on the small calendar icon. Then press Enter on your key pad. Then select an End Date. DMy MTA Portal Add Work Experience BnpiO)'W fn01g Job Title SUI*\ il SUJ*"'IOr E.'nlll supe1v1101 PIIOne En<l one SMT\IITfS s 6 - a g ' J !25l); J X., Countlyzr-s Aelelreea1 Add1NI2 Add18113 I City un.===============l. 1' c ey ================ 21 I Page

22 23. (a) Add in the details for all of the lines requested (starred boxes are required). (b) When you are done, click on Save, Save and Add Another, or Cancel. (c) To add more work experience, click on Save and Add Another. For this exercise, we are adding another work experience. (d) After you have finished entering in the details, click on save. Add in the details of your last held position. Required fields are Start and End dates, Employer, and Ending Job Title, Click on Save and Add Another if you have another position to add to your employment history. 22 P a g e

23 Favorites "" Menu "" Careers 8 Main My MTA Portal Add Work Experience start Date 09/ To add another work experience,follow the same steps as above,then click on Save Search End Date 09/ h Employer U.S. FederalGovernme Ending Job Title Learning Module Man!!9e:::r J Supervisor Carina CoGin Supervisor ccollins@9mal.com Supervisor Phone 202/ OK to contact? Description Manage<! training and work modules for Department of Labor training syst em sme<luled employees 111 job tra111111g made recommendations to employees and 1 managers based on job levels, and nee<ls Performe<l analysis for greatest training needs for operation based on current employee structure and future goals l:""'.: d. : ;o:,_ ;t!,.! ;;::lope<l RfFYs and was par1of A v. Country[Unite<! States " Address 1 Dept of Labor Address 2 22 Grand Street Address 3 Northwest CityWashongton StateI DistriCt of Columbia Postal20004 County Montgome!Y n Reqlll'ed lnforrnstoon r Save Save and Add Another 23 I Page

24 24. After clicking on Save, you will come to an Employment History summary page which will list the titles of your previous work experience, and the start and end dates. Here you can edit or delete your entries, or add additional work experience. You can Save as Draft, (recommended), or click on Next. A summary of your job experience will come up. Click on Save as Draft. Then click on Next. 24 P a g e

25 STEP 5: Adding Post-Secondary Education 25. Here you can add, edit or delete any post-secondary educational degrees you have acquired. For this exercise, we will click on Add Degrees. (If you have previously entered in information into the system, under the ribbon header My Talent Management, sub-category My Personal Profile, it will appear here.) Build your educational degree database by adding postsecondary education here. 25 P a g e

26 26. This will bring you up to the Degrees Detail page. Add in your degree, country, state, school code, description, major description and minor code and description as well as year you graduated here. 26 P a g e

27 27. In this example, we chose BA in the degrees category, USA for country, and in the school look-up code we chose Baruch College in New York. Also input your major, and the year acquired. You can add a minor area of study if it is relevant. Once you have completed the information on the page, click on Save. 27 P a g e

28 28. After you Save you will be taken back to the Post-Secondary Education summary page. Here you can add, edit or delete your previous entries. If you are ready to go on to the next step, click Save as Draft. After you have reviewed a summary of your post-secondary education, click on Save as Draft. 29. Then click on Ok, then click on Next. 28 P a g e

29 STEP 6: Skills and Qualifications (optional for some) 30. This step will appear only if the employee s skills have been previously added under the ribbon header, My Talent Management, sub-category My Person Profile. If you have NOT previously added qualifications under My Person Profile, this step should not appear. You can add honors and awards, licenses and certifications, and professional memberships, by clicking on the appropriate box and adding a PDF of the required information. When you are finished, click on Next. 29 P a g e

30 STEP 7: Job Preferences (optional for some) 31. This step will appear only if the employee s preferences have been previously added under the ribbon header, My Talent Management, sub-category My Person Profile. Because of the entries in My Person Profile, a questionnaire regarding your preferred working environment comes up. Fill in the answers and click on Next. 30 P a g e

31 STEP 8: Job Referral 32. This will take you to the next step, adding your referral. Here you can indicate how you learned about the job, and the specific referral source. Choose from the drop down menu. 33. For this exercise, we chose a referral from the MTA, Office of the Inspector General, with the name of Marcia Butterfly. Then click on Next. 31 P a g e

32 STEP 9: Review and Submit Your Application 34. This will take you to the Review/Submit page of your application. Here you can edit any previous information you have added. If all of the information is correct, click on Submit Application. 32 P a g e

33 STEP 10: Confirmation of your Application 35. CONGRATULATIONS! This confirmation will detail the job you applied for, the job ID, the location, the job posting date and the application date. Here you can view your submitted application, return to job search or go back to the BSC sign in by clicking on Home on the page s top navigation. 33 P a g e

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