Designing HMIs for boat navigation
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1 Designing HMIs for boat navigation Can the Contextual Control Model be used for benchmarking? Thomas Porathe Professor, Interaction design Department of Product design Norwegian University of Science and Technology Trondheim, Norway
2 HSC Sleipner, 1999
3
4 Lille and Store Bloksen in the middle ground to the left, in the background Oksøskallen and Lyngsøy Håskru light. 4
5 Sleipnerolyckan i november 1999 The identical bridge on Sleipner s sister ship Draupner
6 Sleipnerolyckan i november 1999
7 7
8 Captain Jason Ikiadis, right, and First Officer Nikos Ninios on the bridge of the Azamara Journey. (Photo Eric Wynne)
9 MSPs Information items 1 IS The position, identity, intention and destination of vessels; Amendments and changes in promulgated information concerning the VTS area such as boundaries, procedures, radio frequencies, reporting points; The mandatory reporting of vessel traffic movements; Meteorological and hydrological conditions, notices to mariners, status of aids to navigation; Maneuverability limitations of vessels in the VTS area that may impose restrictions on the navigation of other vessels, or any other potential hindrances: or Any information concerning the safe navigation of the vessel. 2 NAS Risk of grounding; Vessel deviating from the recommended track or sailing plan; Vessel unsure of its position or unable to determine its position; Vessel unsure of the route to its destination; Assistance to a vessel to an anchoring position; Vessel navigational or maneuvering equipment casualty; Inclement conditions (e.g. low visibility, high winds); Potential collision between vessels; Potential collision with a fixed object or hazard; Assistance to a vessel to support the unexpected incapacity of a key member of the bridge team, on the request of the master. 3 TOS vessel movements need to be planned or prioritized to prevent congestion or dangerous situations; special transports or vessels with hazardous or polluting cargo may affect the flow of other traffic and need to be organized; an operating system of traffic clearances or sailing plans, or both, has been established; the allocation of space needs to be organized; mandatory reporting of movements in the VTS area has been established; special routes should be followed; speed limits should be observed; the VTS observes a developing situation and deems it necessary to interact and coordinate vessel traffic; nautical activities (e.g. sailing regattas) or marine works in-progress (such as dredging or submarine cable-laying) may interfere with the flow of vessel movement. 4 LPS berthing information; availability of port services; shipping schedules; meteorological and hydrological data. 5 MSI National Hydrographic Offices, for navigational warnings and chart correction data; National Meteorological Offices, for weather warnings and forecasts; Rescue Co-ordination Centres (RCCs), for shore-to-ship distress alerts; The International Ice Patrol, for Oceanic ice hazards. and 11+ more
10 Integrated Navigation System (INS) M/V Kong Harlad
11 Worst case Unintegrated Stand Alone ECDIS
12 Red line The Yerkes Dodson law
13 Determinants of control, adapted from Hollnagel & Woods (2005) Joint Cognitive Systems: Foundations of Cognitive Systems Engineering, CRC Press. p. 75.
14 The deviation-amplifying loop (Maruyama, 1963) Low predictability more time is needed to make sense of what is going on and decide on the proper control actions Inadequate time not possible to develop an adequate understanding of what is going on. (Control actions more likely to fail.) Maruyama, M. (1963). The second cybernetics: Deviation-amplifying mututal processes. American Scientist, 55,
15 Stress Component Effects (passing the Red line ) Stressors Coping techniques Recrute ressources ( try harder ) Remove stressors Strategic adaptation (change goals) Do nothing Selective attention ( tunnelling ) Working memory loss Preservation (confirmation bias) Coping
16 Stress Remediation Environmental solutions (e.g. remove noise) Personal solutions (e.g. training) Design solutions: Decluttering (attention narrowing) Organisation of information (unsystematic scanning) Move from textual to graphic presentation (faster parallel processing) Minimize need to keep info in memory ( knowledge in the world ) Compatibility between response and mental model (Ecological Interface Design) Design of emergency procedures Avoid arbitrary symbols
17 Cognitive Resource Supply Cognitive Resources Needed Christopher D. Wickens, Justin G. Hollands, Raja Parasuraman, & Simon Banbury. (2012). Engineering Psychology & Human Performance (4th Edition). Pearsons. p. 348
18 Cognitive Resource Supply Open Sea Coastal Confined waters Berthing Cognitive Resources Needed Christopher D. Wickens, Justin G. Hollands, Raja Parasuraman, & Simon Banbury. (2012). Engineering Psychology & Human Performance (4th Edition). Pearsons. p. 348
19 Cognitive Resource Supply Open Sea Coastal Confined waters Berthing Cognitive Resources Needed Christopher D. Wickens, Justin G. Hollands, Raja Parasuraman, & Simon Banbury. (2012). Engineering Psychology & Human Performance (4th Edition). Pearsons. p. 348
20 Cognitive Resource Supply Workload overload Person 1 Person 1 Maximum Open Sea Coastal Confined waters Berthing Cognitive Resources Needed Christopher D. Wickens, Justin G. Hollands, Raja Parasuraman, & Simon Banbury. (2012). Engineering Psychology & Human Performance (4th Edition). Pearsons. p. 348
21 Cognitive Resource Supply Person 2 Maximum Workload overload Person 1 Workload overload Person 2 Person 1 Maximum Open Sea Coastal Confined waters Berthing Cognitive Resources Needed Christopher D. Wickens, Justin G. Hollands, Raja Parasuraman, & Simon Banbury. (2012). Engineering Psychology & Human Performance (4th Edition). Pearsons. p. 348
22 Control characterises the orderliness of performance and the way in which competence is applied Control Full control Completely deterministic performance No Control Hollnagel, E & Woods, D.D. (2005). Joint Cognitive Systems: Foundations of Cognitive Systems Engineering. CRC Press
23 Contextual Control Model (COCOM), Erik Hollnagel, 2005 Strategic Tactical Opportunistic Scrambled Full control Completely deterministic performance No Control Hollnagel, E & Woods, D.D. (2005). Joint Cognitive Systems: Foundations of Cognitive Systems Engineering. CRC Press
24 Contextual Control Model (COCOM), Erik Hollnagel, 2005 Control mode Number of goals Subjectively available time Evaluation of outcome Selection of action Strategic Several Abundant Elaborate Based on modes/predictions Tactical Several (limited) Adequate Detailed Based on plans/experience Opportunistic One or two (competing) Just adequate Concrete Based on habits/association Scrambled One Inadequate Rudimentary Random Hollnagel, E & Woods, D.D. (2005). Joint Cognitive Systems: Foundations of Cognitive Systems Engineering. CRC Press
25 Cognitive Resource Supply Workload overload Person 1 Workload overload Person 2 Person 2 Maximum Tactical Control mode Opportunistic Control mode Scrambled Control mode Strategic Control mode Person 1 Maximum Open Sea Strategic Control mode Coastal Tactical Control mode Confined waters Berthing Opportunistic Control mode Scrambled Control mode Cognitive Resources Needed Christopher D. Wickens, Justin G. Hollands, Raja Parasuraman, & Simon Banbury. (2012). Engineering Psychology & Human Performance (4th Edition). Pearsons. p. 348
26 Contextual Control Model (COCOM), Erik Hollnagel, 2005 Control mode Number of goals Subjectively available time Evaluation of outcome Selection of action Strategic Several Abundant Elaborate Based on modes/predictions Tactical Several (limited) Adequate Detailed Based on plans/experience Opportunistic One or two (competing) Just adequate Concrete Based on habits/association Scrambled One Inadequate Rudimentary Random Hollnagel, E & Woods, D.D. (2005). Joint Cognitive Systems: Foundations of Cognitive Systems Engineering. CRC Press
27 Back bridge 2015 P&O North Sea Ferries M/V Pride of Hull
28 Contextual Control Model (COCOM), Erik Hollnagel, 2005 Control mode Number of goals Subjectively available time Evaluation of outcome Selection of action Strategic Several Abundant Elaborate Based on modes/predictions Tactical Several (limited) Adequate Detailed Based on plans/experience Opportunistic One or two (competing) Just adequate Concrete Based on habits/association Scrambled One Inadequate Rudimentary Random Hollnagel, E & Woods, D.D. (2005). Joint Cognitive Systems: Foundations of Cognitive Systems Engineering. CRC Press
29 Integrated Navigation System (INS) M/V Kong Harlad
30 Contextual Control Model (COCOM), Erik Hollnagel, 2005 Control mode Number of goals Subjectively available time Evaluation of outcome Selection of action Strategic Several Abundant Elaborate Based on modes/predictions Tactical Several (limited) Adequate Detailed Based on plans/experience Opportunistic One or two (competing) Just adequate Concrete Based on habits/association Scrambled One Inadequate Rudimentary Random Hollnagel, E & Woods, D.D. (2005). Joint Cognitive Systems: Foundations of Cognitive Systems Engineering. CRC Press
31 MV Rena, N.Z. 2011
32 MV Rena, N.Z. 2011
33
34 Contextual Control Model (COCOM) (Erik Hollnagel, 2005) Control mode Number of goals Subjectively available time Evaluation of outcome Selection of action Strategic Several Abundant Elaborate Based on modes/predictions Tactical Several (limited) Adequate Detailed Based on plans/experience Opportunistic One or two (competing) Just adequate Concrete Based on habits/association Scrambled One Inadequate Rudimentary Random Hollnagel, E & Woods, D.D. (2005). Joint Cognitive Systems: Foundations of Cognitive Systems Engineering. CRC Press
35 Contextual Control Model (COCOM) (Erik Hollnagel, 2005) Control mode Number of goals Subjectively available time Evaluation of outcome Selection of action Strategic Several Abundant Elaborate Based on modes/predictions Tactical Several (limited) Adequate Detailed Based on plans/experience Opportunistic One or two (competing) Just adequate Concrete Based on habits/association Scrambled One Inadequate Rudimentary Random Hollnagel, E & Woods, D.D. (2005). Joint Cognitive Systems: Foundations of Cognitive Systems Engineering. CRC Press
36
37 Porathe, 2006 Egocentric 3D chart view (in conning display or as HUD/HMD) Porathe, T. (2006). 3-D Nautical Charts and Safe Navigation. Dissertation: Malardalen University Press
38
39 Where do we display the new e-navigation information?
40 Strategic navigation Back bridge (Electronic table, ipad, LapTop, ) Most e-nav information
41 Electronic chart tables OSMOS project Focus group with captains Chalmers 2013
42 Strategic navigation Back bridge (Electronic table, ipad, LapTop, )
43 Strategic navigation Back bridge (Electronic table, ipad, LapTop, ) Tactical navigation Front bridge (INS) Certain e-nav information
44 ECDIS Radar
45
46
47 Strategic navigation Back bridge (Electronic table, ipad, LapTop, ) Tactical navigation Front bridge (INS)
48 Strategic navigation Back bridge (Electronic table, ipad, LapTop, ) Tactical navigation Front bridge (INS) Opportunistic navigation One fused simplified display (Head-up ECDIS with radar overlay)
49 Strategic navigation Back bridge (Electronic table, ipad, LapTop, ) Tactical navigation Front bridge (INS) Opportunistic navigation One fused simplified display (Head-up ECDIS with radar overlay) Scrambled navigation (Conning, HUD, HMD, )
50 Strategic navigation Back bridge (Electronic table, ipad, LapTop, ) Tactical navigation Front bridge (INS) Opportunistic navigation One fused simplified display (Head-up ECDIS with radar overlay) Scrambled navigation (Conning, HUD, HMD, )
51 Strategic navigation Back bridge (Electronic table, ipad, LapTop, ) Tactical navigation Front bridge (INS) Opportunistic navigation One fused simplified display (Head-up ECDIS with radar overlay) Scrambled navigation (Conning, HUD, HMD, ) Most e-nav information Some e-nav information Some carefully selected e-nav information
52 Benchmarking? This control room/bridge/radar set is certified for work in strategic-tactical control mode
Designing HMIs for boat navigation
Designing HMIs for boat navigation Can the Contextual Control Model be used for benchmarking? Thomas Porathe Professor, Interaction design Department of Product design Norwegian University of Science and
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