ARCHETYPE GROWTH AND UNDERINVESTMENT & TRAGEDY OF THE COMMONS

Size: px
Start display at page:

Download "ARCHETYPE GROWTH AND UNDERINVESTMENT & TRAGEDY OF THE COMMONS"

Transcription

1 ARCHETYPE GROWTH AND UNDERINVESTMENT & TRAGEDY OF THE COMMONS

2 Characterisctics of Archetypes The set of common systems archetypes have their own unique causal storyline. It is universal and can be applied to the understanding of individual manifestations inside organizations. Three of the common eight systems archetypes: ("limits to success," "growth and underinvestment," and "tragedy of the commons") contain endogenous variables that act as external constraints to these systems. Systems archetypes can be used as a diagnostic tool to better understand the dynamics of a specific set of behaviors that have manifested an unwanted condition.

3 The theory behind systems archetypes is that situations with unwanted results or side effects can be mapped to the common behavior models. Given the knowledge available about systems archetypes, problem-solvers in general can apply its principles and arrive at a rich diagnosis of a situation and plan a recovery. The knowledge base on systems archetypes provides guidelines for determining what archetype is at play and, once identified, how to approach an intervention.

4 MODEL 3 Growth Concern GROWTH AND UNDERINVESTMENT

5 Definition Growth and Underinvestment: Growth approaches a limit potentially avoidable with investments in capacity. However, a decision is made to not invest resulting in performance degradation which results in the decline in demand validating the decision not to invest.

6 Model Growth and Underinvestment The only effective strategy for dealing with this structure is foresight. One has to study the implications of growth before growth actually places demands on the system and develop the inhibitor avoidance before it is actually needed. Have you even noticed that runner seem to be the people that least need to run. It's because they run.

7 MODEL 4 Growth Concern TRAGEDY OF THE COMMONS

8 Definition Tragedy of the Commons: Multiple parties enjoying the benefits of a common resource do not pay attention to the effects they are having on the common resource. Eventually, this resource is exhausted resulting in the shutdown of the activities of all parties in the system.

9 Agents use common limited resource to profit individually. As the use of the resource is not controlled, the agents would like to continuously raise their benefits. The resource is therefore used more and more and the revenues of the agents are decreasing. The agents are intensifying their exploitation until the resource is completely used up or seriously damaged. To protect common resources some form of regulation should be introduced. Example: fish stocks (The Fishing Game). * Senge, Peter M. (1990), The Fifth Discipline

10 Model Tragedy of the Commons Struktur Tragedy of the Commons Tragedy of the common mempresentasikan suatu situasi dimana 2 atau lebih struktur penguatan (reinforcing) bergantung pada sumber daya yang terbatas yang sama. Pada R1, aktivitas yang dilakukan A akan memberikan Net Gain untuk A, sehingga A terus melakukan aktivitasnya. Pada B (R2) yang melakukan aktivitas untuk mendapatkan Net Gain. Jumlah aktivitas total (A & B) dan Gain untuk tiap individu (A dan B) membentuk suatu loop penyeimbangan untuk A dan B. Setelah beberapa waktu, baik A dan B tidak ada yang mendapatkan Gain lagi karena keterbatasan sumber daya yang tersedia. Keterbatasan (limit) sumber daya di tetapkan diluar/tidak bergantung dari sistem.

11 Example Farmers sharing a patch of land have the incentive to purchase more cows in order to increase each farmer s profit. But too many cows on the shared grasses leads to overgrazing, and no more grass for any cow down the line everyone suffers. In General: Tragedy of the Commons occurs because the actors do not pay attention to the effects of their actions there is too long of a delay. Therefore, they continue their undesirable behavior until it s too late to undo or fix the resource. Other times, the actors are very well aware of the situation, but it is not in their interests to slow down if they recognize that others will reap all the benefits.

12 How to Fight it Society usually combats tragedy of the commons by educating people (this can eliminates the delay in feedback between the resource depletion and the actors being aware of their behaviors causing this to occur), formally enforcing laws against selfish use, or privatizing the resource so that each participant must pay for the the direct impact of his/her actions.

Construction Material and Equipment Demand Estimation in Indonesia

Construction Material and Equipment Demand Estimation in Indonesia Construction Material and Equipment Demand Estimation in Indonesia Krishna MOCHTAR, Indonesia Full Time Professor, Indonesia Institute of Technology, Serpong, Indonesia Key words: formulation, bill of

More information

IBG 311 ENZYME TECHNOLOGY [TEKNOLOGI ENZIM]

IBG 311 ENZYME TECHNOLOGY [TEKNOLOGI ENZIM] UNIVERSITI SAINS MALAYSIA Second Semester Examination 2010/2011 Academic Session April/May 2011 IBG 311 ENZYME TECHNOLOGY [TEKNOLOGI ENZIM] Duration: 3 hours [Masa: 3 jam] Please check that this examination

More information

ABSTRACT. Keywords: Quality cost reports, Managerial decision making. vii. Universitas Kristen Maranatha

ABSTRACT. Keywords: Quality cost reports, Managerial decision making. vii. Universitas Kristen Maranatha ABSTRACT In a company quality cost holds a very important role for the company to increase profitability, the company needs to do to improve the quality of cost control the quality of its products. Quality

More information

PT Arupa Cloud Nusantara Dokumen Standar Perjanjian Standard Form of Agreement

PT Arupa Cloud Nusantara Dokumen Standar Perjanjian Standard Form of Agreement PT Arupa Cloud Nusantara Dokumen Standar Perjanjian Standard Form of Agreement Deskripsi Layanan (Veeam Replication) Service Description (Veeam Replication) Revisi 5-Jan-2017 Revised 5-Jan-2017 1 THE AGREEMENT...

More information

High-Performance Work Systems and Job Control : Consequences for Anxiety, Role Overload, and Turnover Intentions

High-Performance Work Systems and Job Control : Consequences for Anxiety, Role Overload, and Turnover Intentions High-Performance Work Systems and Job Control : Consequences for Anxiety, Role Overload, and Turnover Intentions Novita Lis Setiyawan 20154111039 S1-Manajemen SDM As organizations consider ways to increase

More information

SOALAN PENILAIAN PENGETAHUAN (OBJEKTIF) Z-009-1:2015 CA02

SOALAN PENILAIAN PENGETAHUAN (OBJEKTIF) Z-009-1:2015 CA02 JABATAN PEMBANGUNAN KEMAHIRAN KEMENTERIAN SUMBER MANUSIA ARAS 7 and 8 BLOK D4, KOMPLEKS D PUSAT PENTADBIRAN KERAJAAN PERSEKUTUAN 62530 PUTRAJAYA KOD DAN NAMA PUSAT BERTAULIAH SOALAN PENILAIAN PENGETAHUAN

More information

This course book preview is provided as an opportunity to see the quality of the course material and to help you determine if the course matches your

This course book preview is provided as an opportunity to see the quality of the course material and to help you determine if the course matches your This course book preview is provided as an opportunity to see the quality of the course material and to help you determine if the course matches your needs. The preview is provided in a PDF form that cannot

More information

STRUCTURAL PERFORMANCE OF ASPHALT BLOCKS PAVEMENT AS RELATED TO THICKNESS, BINDER TYPES, AND JOINT WIDTH AHMED SALAMA ELTWATI

STRUCTURAL PERFORMANCE OF ASPHALT BLOCKS PAVEMENT AS RELATED TO THICKNESS, BINDER TYPES, AND JOINT WIDTH AHMED SALAMA ELTWATI i STRUCTURAL PERFORMANCE OF ASPHALT BLOCKS PAVEMENT AS RELATED TO THICKNESS, BINDER TYPES, AND JOINT WIDTH AHMED SALAMA ELTWATI A thesis submitted in fulfilment of the requirements for the award of the

More information

WIND EFFECTS ON SYMMETRICAL MULTIPLE CORE WALL SYSTEM OF HIGH-RISE BUILDING HAZWANI BINTI SAMSUDIN

WIND EFFECTS ON SYMMETRICAL MULTIPLE CORE WALL SYSTEM OF HIGH-RISE BUILDING HAZWANI BINTI SAMSUDIN WIND EFFECTS ON SYMMETRICAL MULTIPLE CORE WALL SYSTEM OF HIGH-RISE BUILDING HAZWANI BINTI SAMSUDIN A project report submitted in fulfillment of the requirements for the award of the degree of Master of

More information

Manajemen Kualitas Perangkat Lunak. Desy Intan Permatasari Lab Sistem Informasi

Manajemen Kualitas Perangkat Lunak. Desy Intan Permatasari  Lab Sistem Informasi Manajemen Kualitas Perangkat Lunak Desy Intan Permatasari http://desy.lecturer.pens.ac.id/ Lab Sistem Informasi Penilaian Teori UTS : 30 % UAS : 40 % Quiz: 20 % Tugas : 10% Ketentuan Perkuliahan Tatap

More information

MENINGKATKAN KEMAHIRAN dan PERSIJILAN PEKERJA SKILL-UP AND CERTIFIED WORKERS

MENINGKATKAN KEMAHIRAN dan PERSIJILAN PEKERJA SKILL-UP AND CERTIFIED WORKERS MENINGKATKAN KEMAHIRAN dan PERSIJILAN PEKERJA SKILL-UP AND CERTIFIED WORKERS SCOPE Types of Training 8 Training Schemes T&C, Allowable Training Cost & How To Apply Skim Bantuan Latihan Skim Bantuan Latihan

More information

Minimum-Order Observers for hybrid Wind Turbine and Fuel cell

Minimum-Order Observers for hybrid Wind Turbine and Fuel cell Buletin Teknik Elektro dan Informatika (Bulletin of Electrical Engineering and Informatics) Vol.1, No.2, June 2012, pp. 151~164 ISSN: 2089-3191 151 Minimum-Order Observers for hybrid Wind Turbine and Fuel

More information

TAKLIMAT MODUL KEHADIRAN STAF UPSI

TAKLIMAT MODUL KEHADIRAN STAF UPSI TAKLIMAT MODUL KEHADIRAN STAF UPSI 20 Mac 2018 (Selasa) 9.00 pagi Bilik Mesyuarat Utama, Aras 2 Bangunan Canselori Bahagian Sumber Manusia 21/03/2018 1 Susunan & paparan butang pada menu utama Staff Attendance

More information

Dave Wells.

Dave Wells. Dave Wells dwells@infocentric.org This course book preview is provided as an opportunity to see the quality of the course material and to help you determine if the course matches your needs. The preview

More information

DEVELOPMENT OF BLENDED CEMENTS FOR WATER PROOFING APPLICATION

DEVELOPMENT OF BLENDED CEMENTS FOR WATER PROOFING APPLICATION DEVELOPMENT OF BLENDED CEMENTS FOR WATER PROOFING APPLICATION (MEMBANGUNKAN SIMEN TERUBAHSUAI UNTUK KEGUNAAN SIMEN KALIS AIR) SALIHUDDINRADIN SUMADI LEE YEE LOON RESEARCH VOTE NO: 73309 Jabatan Struktur

More information

ABSTRAK. maklumat secara kolektif daripada pelbagai pihak tennasuk pengurusan

ABSTRAK. maklumat secara kolektif daripada pelbagai pihak tennasuk pengurusan ABSTRAK Maklumbalas 360 Darjah merupakan satu sistem penilaian prestasi yang di reka untuk menilai kecekapan dan kebolehan pekerj a melalui pengumpulan sumber maklumat secara kolektif daripada pelbagai

More information

ORGANIZATION STRUCTURE DEVELOPMENT BASED ON COMPANY BUSINESS PROCESS

ORGANIZATION STRUCTURE DEVELOPMENT BASED ON COMPANY BUSINESS PROCESS AJIE - Asian Journal of Innovation and Entrepreneurship (e-issn: 2477-0574 ; p-issn: 2477-3824) Vol. 02, No. 03, September 2017 ORGANIZATION STRUCTURE DEVELOPMENT BASED ON COMPANY BUSINESS PROCESS Ferry

More information

A NOVEL HYBRID GREY-INTERVAL TYPE-2 FUZZY LOGIC SYSTEM : FORECASTING OF CO 2 EMISSIONS

A NOVEL HYBRID GREY-INTERVAL TYPE-2 FUZZY LOGIC SYSTEM : FORECASTING OF CO 2 EMISSIONS A NOVEL HYBRID GREY-INTERVAL TYPE-2 FUZZY LOGIC SYSTEM : FORECASTING OF CO 2 EMISSIONS MASTER OF SCIENCE UNIVERSITI MALAYSIA TERENGGANU 2015 A NOVEL HYBRID GREY-INTERVAL TYPE-2 FUZZY LOGIC SYSTEM : FORECASTING

More information

Manajemen Kinerja. Kontrak Perkuliahan Rencana Pembelajaran Overview Manajemen Kinerja Jadwal: Senin, Kampus Meruya

Manajemen Kinerja. Kontrak Perkuliahan Rencana Pembelajaran Overview Manajemen Kinerja Jadwal: Senin, Kampus Meruya Manajemen Kinerja Modul ke: 01Fakultas Pascasarjana Kontrak Perkuliahan Rencana Pembelajaran Overview Manajemen Kinerja Jadwal: Senin, 19.30-22.00 Kampus Meruya Dr. Sawarni Hasibuan dan Dr. Zulfa Fitri

More information

Test Bank for Environment: Science, Issues, Solutions Chapter 2

Test Bank for Environment: Science, Issues, Solutions Chapter 2 Test Bank for Environment: Science, Issues, Solutions Chapter 2 1. The network of people, institutions, and commercial interests involved in the production, distribution, and consumption of goods and services

More information

Basic Feedback Structures. This chapter reviews some common patterns of behavior for business processes, C H A P T E R Exponential Growth

Basic Feedback Structures. This chapter reviews some common patterns of behavior for business processes, C H A P T E R Exponential Growth C H A P T E R 4 Basic Feedback Structures This chapter reviews some common patterns of behavior for business processes, and presents process structures which can generate these patterns of behavior. Many

More information

Pengantar Manajemen Proses Bisnis

Pengantar Manajemen Proses Bisnis Pengantar Manajemen Proses Bisnis Bisnis Proses Fundamental [IS611083] Dosen Pengampu: 1. Dwi Mustika K, S.Kom., M.Kom (DMK) 2. Yudha Saintika, S.T., M.T.I (YUS) Let Me Introduce Myself: Yudha Saintika

More information

JOB SATISFACTION & ORGANIZATIONAL COMMITMENT. Dewi Hardiningtyas, ST, MT, MBA

JOB SATISFACTION & ORGANIZATIONAL COMMITMENT. Dewi Hardiningtyas, ST, MT, MBA JOB SATISFACTION & ORGANIZATIONAL COMMITMENT Dewi Hardiningtyas, ST, MT, MBA Jean Davis dan Maria McDuffie telah bekerja sebagai customer service representatives di McDuffie Technologies selama 2 tahun

More information

SIZING OF ENERGY STORAGE BASED ON LOSS OF LOAD PROBABILITY OF STANDALONE PHOTOVOLTAIC SYSTEMS RAZMAN BIN AYOP UNIVERSITI TEKNOLOGI MALAYSIA

SIZING OF ENERGY STORAGE BASED ON LOSS OF LOAD PROBABILITY OF STANDALONE PHOTOVOLTAIC SYSTEMS RAZMAN BIN AYOP UNIVERSITI TEKNOLOGI MALAYSIA SIZING OF ENERGY STORAGE BASED ON LOSS OF LOAD PROBABILITY OF STANDALONE PHOTOVOLTAIC SYSTEMS RAZMAN BIN AYOP UNIVERSITI TEKNOLOGI MALAYSIA SIZING OF ENERGY STORAGE BASED ON LOSS OF LOAD PROBABILITY OF

More information

System Science(s): Study of systems

System Science(s): Study of systems System Science(s): Study of systems System Dynamics An approach to understanding the behaviour of complex systems over time. It deals with internal feedback loops and time delays that affect the behaviour

More information

AVAILABLE TRANSFER CAPABILITY BASED ON RANDOMLY GENERATED PROBABILISTIC DISTRIBUTION FUNCTION OF WIND SPEED USING MONTE CARLO SIMULATION

AVAILABLE TRANSFER CAPABILITY BASED ON RANDOMLY GENERATED PROBABILISTIC DISTRIBUTION FUNCTION OF WIND SPEED USING MONTE CARLO SIMULATION AVAILABLE TRANSFER CAPABILITY BASED ON RANDOMLY GENERATED PROBABILISTIC DISTRIBUTION FUNCTION OF WIND SPEED USING MONTE CARLO SIMULATION NOR AMIRA BINTI A. BAKAR UNIVERSITI TEKNOLOGI MALAYSIA AVAILABLE

More information

This item is protected by original copyright

This item is protected by original copyright ACKNOWLEDGEMENTS First of all, I would like to give a million of thanks to UniMAP especially to School of Environmental Engineering for creating the final year project as a compulsory program to every

More information

HUMAN VALUES IDENTIFICATION AND ASSESSMENT TOOL DEVELOPMENT FOR TQM CONTEXT MUHAMMAD NOMAN MALIK. A thesis submitted in fulfilment of the

HUMAN VALUES IDENTIFICATION AND ASSESSMENT TOOL DEVELOPMENT FOR TQM CONTEXT MUHAMMAD NOMAN MALIK. A thesis submitted in fulfilment of the HUMAN VALUES IDENTIFICATION AND ASSESSMENT TOOL DEVELOPMENT FOR TQM CONTEXT MUHAMMAD NOMAN MALIK A thesis submitted in fulfilment of the requirements for the award of the degree of Doctor of Philosophy

More information

EVALUATION OF RUSINEK-KLAPACZKO MODEL FOR HIGH STRAIN RATE RESPONSE OF STEEL SHEETS SHARIFAH NUR AI SHIKIN BT SYED NOH

EVALUATION OF RUSINEK-KLAPACZKO MODEL FOR HIGH STRAIN RATE RESPONSE OF STEEL SHEETS SHARIFAH NUR AI SHIKIN BT SYED NOH EVALUATION OF RUSINEK-KLAPACZKO MODEL FOR HIGH STRAIN RATE RESPONSE OF STEEL SHEETS SHARIFAH NUR AI SHIKIN BT SYED NOH A thesis submitted in fulfilment of the requirements for the award of the degree of

More information

THE USE OF STATED PREFERENCE TECHNIQUE TO MODEL MODAL CHOICES

THE USE OF STATED PREFERENCE TECHNIQUE TO MODEL MODAL CHOICES KURVATEK Vol.1. No. 1, April 2016, pp. 68-75 ISSN: 2477-7870 68 THE USE OF STATED PREFERENCE TECHNIQUE TO MODEL MODAL CHOICES Resdiansyah 1,a 1 Politeknik Enjinering Indorama, Purwakarta, Indonesia a resdiansyah@pei.ac.id

More information

ENHANCING GENETIC ALGORITHMS BASED SOLUTIONS FOR MULTI SOURCE FLEXIBLE MULTISTAGE LOGISTICS NETWORK MODELS

ENHANCING GENETIC ALGORITHMS BASED SOLUTIONS FOR MULTI SOURCE FLEXIBLE MULTISTAGE LOGISTICS NETWORK MODELS ENHANCING GENETIC ALGORITHMS BASED SOLUTIONS FOR MULTI SOURCE FLEXIBLE MULTISTAGE LOGISTICS NETWORK MODELS SEYED YASER BOZORGI RAD UNIVERSITI TEKNOLOGI MALAYSIA ENHANCING GENETIC ALGORITHMS BASED SOLUTIONS

More information

Principles of Economics. January 2018

Principles of Economics. January 2018 Principles of Economics January 2018 Public goods and common resources Contents Inefficient market allocations 10 Public goods and common resources 11 Externalities Principles of Economics January 2018

More information

AN ANALYSIS OF PUMP POWER CALCULATION OF CONVERTED BANDUNG TRIGA REACTOR WITH PIPE ROUTING THROUGH DELAY TANK

AN ANALYSIS OF PUMP POWER CALCULATION OF CONVERTED BANDUNG TRIGA REACTOR WITH PIPE ROUTING THROUGH DELAY TANK P-ISSN: 1411 240X E-ISSN: 2527-9963 An Analysis Of Pump Power Calculation (V. Indriati) AN ANALYSIS OF PUMP POWER CALCULATION OF CONVERTED BANDUNG TRIGA REACTOR WITH PIPE ROUTING THROUGH DELAY TANK V.

More information

Matakuliah Genetika (BIO612206) Jurusan Biologi FMIPA Universitas Lampung. Priyambodo, M.Sc. staff.unila.ac.id/priyambodo

Matakuliah Genetika (BIO612206) Jurusan Biologi FMIPA Universitas Lampung. Priyambodo, M.Sc. staff.unila.ac.id/priyambodo Matakuliah Genetika (BIO612206) Jurusan Biologi FMIPA Universitas Lampung Priyambodo, M.Sc. staff.unila.ac.id/priyambodo Prokariotik Eukariotik staff.unila.ac.id/priyambodo Regulasi ekspresi gen pada

More information

AN EFFICIENT MICROCONTROLLER-BASED ELECTRONIC BALLAST FOR HIGH PRESSURE SODIUM LAMPS USED IN STREET LIGHTING MOHD HAMIZAN BIN OMAR

AN EFFICIENT MICROCONTROLLER-BASED ELECTRONIC BALLAST FOR HIGH PRESSURE SODIUM LAMPS USED IN STREET LIGHTING MOHD HAMIZAN BIN OMAR AN EFFICIENT MICROCONTROLLER-BASED ELECTRONIC BALLAST FOR HIGH PRESSURE SODIUM LAMPS USED IN STREET LIGHTING MOHD HAMIZAN BIN OMAR A thesis submitted in fulfilment of the requirements for the award of

More information

Evaluasi Tingkat Efektivitas Sistem Informasi Menggunakan Framework COBIT 5

Evaluasi Tingkat Efektivitas Sistem Informasi Menggunakan Framework COBIT 5 Evaluasi Tingkat Efektivitas 148 Evaluasi Tingkat Efektivitas Sistem Informasi Menggunakan Framework COBIT 5 Evaluation of Information System Effectiveness Level Using COBIT Framework 5 1 Budi Hartono

More information

Analysis and Design of Mobile Attendance Applications Using Prototyping Methodsat PT. PAM Digital Teknologi

Analysis and Design of Mobile Attendance Applications Using Prototyping Methodsat PT. PAM Digital Teknologi RESEARCH ARTICLE Analysis and Design of Mobile Attendance Applications Using Prototyping Methodsat PT. PAM Digital Teknologi Rahman Haryanto Prasetia*, Inna Sabily Karima S.Kom, M.Kom** (Computer Science

More information

A. `RE-CERTIFICATION AUDIT` OLEH SIRIM PADA MAC NCR = 1 OFI = 9 (klausa 5

A. `RE-CERTIFICATION AUDIT` OLEH SIRIM PADA MAC NCR = 1 OFI = 9 (klausa 5 A. `RE-CERTIFICATION AUDIT` OLEH SIRIM PADA 14-16 MAC 2016 NCR = 1 OFI = 9 (klausa 5 NCR Punca Ketidakpatuhan Tindakan Pembetulan Setelah disiasat, pegawai yang ditugaskan untuk merekacipta template untuk

More information

I hereby declare that I have read this capstone project report and in my opinion this capstone project report is sufficient in terms of scope and

I hereby declare that I have read this capstone project report and in my opinion this capstone project report is sufficient in terms of scope and I hereby declare that I have read this capstone project report and in my opinion this capstone project report is sufficient in terms of scope and quality for the award of the degree of Master of Project

More information

UNIFIED CONSTITUTIVE MODELS FOR DEFORMATION OF THIN-WALLED STRUCTURES SITI SYALEIZA BINTI ARSAD

UNIFIED CONSTITUTIVE MODELS FOR DEFORMATION OF THIN-WALLED STRUCTURES SITI SYALEIZA BINTI ARSAD UNIFIED CONSTITUTIVE MODELS FOR DEFORMATION OF THIN-WALLED STRUCTURES SITI SYALEIZA BINTI ARSAD A thesis submitted in fulfilment of the requirements for the award of the degree of Master of Engineering

More information

IMPLEMENTASI KONSEP GUDANG ERP PADA PERUSAHAAN BARE CORE MENGGUNAKAN ODOO 10 (PT. ALBASIA NUSA KARYA)

IMPLEMENTASI KONSEP GUDANG ERP PADA PERUSAHAAN BARE CORE MENGGUNAKAN ODOO 10 (PT. ALBASIA NUSA KARYA) ISSN : 2355-9365 e-proceeding of Engineering : Vol.5, No.2 Agustus 2018 Page 3222 IMPLEMENTATION OF ERP WAREHOUSING CONCEPT IN BARE CORE COMPANY WITH USING ODOO 10 (PT. ALBASIA NUSA KARYA) IMPLEMENTASI

More information

WAN SYARIAH BINTI WAN JAMALUDDIN

WAN SYARIAH BINTI WAN JAMALUDDIN PERPUSTAKAAN UMP 111111111 11011111 0000092814 CONTROLLING CRACKS IN REINFORCED CONCRETE BEAM USING POLYMER MODIFIED MORTAR BY DIFFERENT METHODS WAN SYARIAH BINTI WAN JAMALUDDIN A report submitted in partial

More information

THE EFFECT OF MARKETING MIX ON GUEST SATISFACTION AND GUEST RETENTION IN FIVE STAR HOTELS RONAK RAEESI

THE EFFECT OF MARKETING MIX ON GUEST SATISFACTION AND GUEST RETENTION IN FIVE STAR HOTELS RONAK RAEESI i THE EFFECT OF MARKETING MIX ON GUEST SATISFACTION AND GUEST RETENTION IN FIVE STAR HOTELS RONAK RAEESI A thesis submitted in fulfilment of the requirements for the award of the degree of Master of Management

More information

UNDERSTANDING SOCIAL NETWORKING SITES ADOPTION: AN EXTENDED THEORY OF PLANNED BEHAVIOR PERSPECTIVE KOH PEI LI UNIVERSITI TEKNOLOGI MALAYSIA

UNDERSTANDING SOCIAL NETWORKING SITES ADOPTION: AN EXTENDED THEORY OF PLANNED BEHAVIOR PERSPECTIVE KOH PEI LI UNIVERSITI TEKNOLOGI MALAYSIA UNDERSTANDING SOCIAL NETWORKING SITES ADOPTION: AN EXTENDED THEORY OF PLANNED BEHAVIOR PERSPECTIVE KOH PEI LI UNIVERSITI TEKNOLOGI MALAYSIA UNDERSTANDING SOCIAL NETWORKING SITES ADOPTION: AN EXTENDED THEORY

More information

UNIVERSITI PUTRA MALAYSIA. FORMULATION OF MINIMUM MEDIUM FOR BACTERIOCIN PRODUCTION BY Lactobacillus plantarum strains

UNIVERSITI PUTRA MALAYSIA. FORMULATION OF MINIMUM MEDIUM FOR BACTERIOCIN PRODUCTION BY Lactobacillus plantarum strains UNIVERSITI PUTRA MALAYSIA FORMULATION OF MINIMUM MEDIUM FOR BACTERIOCIN PRODUCTION BY Lactobacillus plantarum strains NURZAFIRAH MAZLAN FBSB 2013 3 FORMULATION OF MINIMUM MEDIUM FOR BACTERIOCIN PRODUCTION

More information

JST Journal of Saintech Transfer

JST Journal of Saintech Transfer Journal of Saintech Transfer (JST) ) Vol. I, No. 1,2018 27-32 JST Journal of Saintech Transfer The Technology of Corn Processing As An Effort To Increase The Income of Kelambir V Village Martos Havena

More information

ISSN S.C.C.A.Karu.,S.L.H.V.J.Lapian., M.V.J.Tielung. A Quality Study of Employee Percept

ISSN S.C.C.A.Karu.,S.L.H.V.J.Lapian., M.V.J.Tielung. A Quality Study of Employee Percept A QUALITATIVE STUDY OF EMPLOYEE PERCEPTION ON PERFORMANCE APPRAISAL SYSTEM AT MAIN BRANCH OF BNI 46 MANADO STUDY KUALITATIF TENTANG PERSEPSI KARYAWAN TERHADAP SISTEM PENILAIAN KINERJA DI BNI CABANG UTAMA

More information

PEMBANGUNAN SISTEM PEMASARAN MENGGUNAKAN KONSEP ADAPTIVE MARKETING SOFFRI BIN YUSSOF

PEMBANGUNAN SISTEM PEMASARAN MENGGUNAKAN KONSEP ADAPTIVE MARKETING SOFFRI BIN YUSSOF PEMBANGUNAN SISTEM PEMASARAN MENGGUNAKAN KONSEP ADAPTIVE MARKETING SOFFRI BIN YUSSOF Laporan projek ini dikemukakan sebagai memenuhi syarat penganugerahan Ijazah Sarjana Sains (Teknologi Maklumat Pengurusan)

More information

MANUAL PENGGUNA SISTEM ROSTERING PUSAT PERUBATAN UNIVERSITI MALAYA

MANUAL PENGGUNA SISTEM ROSTERING PUSAT PERUBATAN UNIVERSITI MALAYA 2015 MANUAL PENGGUNA SISTEM ROSTERING PUSAT PERUBATAN UNIVERSITI MALAYA ISI KANDUNGAN 1.0 DASHBOARD... 2 2.0 MODUL ROSTERING STAFF... 3 2.2 SETUP ROSTER... 3 2.2.1 Penetapan roster staf... 3 2.2.2 Deployment

More information

BY: RUTH NATASHA CHRISTIE

BY: RUTH NATASHA CHRISTIE THE IMPACT OF CORPORATE SOCIAL RESPONSIBILITY PROGRAM CUCI TANGAN PAKAI SABUN ON BRAND IMAGE, BRAND ATTITUDE AND BRAND LOYALTY OF LIFEBUOY CONSUMERS IN SURABAYA BY: RUTH NATASHA CHRISTIE 3303014031 INTERNATIONAL

More information

UNIVERSITI PUTRA MALAYSIA ECONOMIC IMPACT OF CLIMATE CHANGE ON MALAYSIAN RUBBER PRODUCTION

UNIVERSITI PUTRA MALAYSIA ECONOMIC IMPACT OF CLIMATE CHANGE ON MALAYSIAN RUBBER PRODUCTION UNIVERSITI PUTRA MALAYSIA ECONOMIC IMPACT OF CLIMATE CHANGE ON MALAYSIAN RUBBER PRODUCTION PARTHAJYOTI BORKOTOKY FP 2012 38 ECONOMIC IMPACT OF CLIMATE CHANGE ON MALAYSIAN RUBBER PRODUCTION PARTHAJYOTI

More information

BY: DAVIN VALENTIN SETIAWAN

BY: DAVIN VALENTIN SETIAWAN THE IMPACT OF BRAND IMAGE, SERVICE QUALITY, AND SALES PROMOTION ON CUSTOMER REPURCHASE INTENTION THROUGH CUSTOMER SATISFACTION AT TOKOPEDIA IN SURABAYA BY: DAVIN VALENTIN SETIAWAN 3303014020 INTERNATIONAL

More information

Science and the Environment Section 2. Objectives. Describe The Tragedy of the Commons.

Science and the Environment Section 2. Objectives. Describe The Tragedy of the Commons. Objectives Describe The Tragedy of the Commons. The Tragedy of the Commons In his essay, ecologist Garrett Hardin argued that the main difficulty in solving environmental problems is the conflict between

More information

Signature :... Supervisor s Name : NAZRI MD. DAUD Date :...

Signature :... Supervisor s Name : NAZRI MD. DAUD Date :... I have read this literary work and that in my opinion it is fully adequate, in scope and quality, as a masterpiece for the degree of Bachelor of Mechanical Engineering (Structure & Material) Signature

More information

ORGANIZATIONAL COMMITMENT AS A MEDIATOR ON THE RELATIONSHIP BETWEEN TRANSFORMATIONAL LEADERSHIP AND OCB AT PT. ANINDITA MULTINAGA IN SURABAYA

ORGANIZATIONAL COMMITMENT AS A MEDIATOR ON THE RELATIONSHIP BETWEEN TRANSFORMATIONAL LEADERSHIP AND OCB AT PT. ANINDITA MULTINAGA IN SURABAYA ORGANIZATIONAL COMMITMENT AS A MEDIATOR ON THE RELATIONSHIP BETWEEN TRANSFORMATIONAL LEADERSHIP AND OCB AT PT. ANINDITA MULTINAGA IN SURABAYA BY: JERRY MOELYONO 3303012027 FACULTY OF BUSINESS INTERNATIONAL

More information

PROPERTIES OF SELF-COMPACTING CONCRETE INCORPORATING PALM OIL FUEL ASH ABDUL HAQ EHSAN

PROPERTIES OF SELF-COMPACTING CONCRETE INCORPORATING PALM OIL FUEL ASH ABDUL HAQ EHSAN PROPERTIES OF SELF-COMPACTING CONCRETE INCORPORATING PALM OIL FUEL ASH ABDUL HAQ EHSAN A project report submitted in partial fulfillment of the requirements for the award of the degree of Master of Engineering

More information

PARASITIC MOMENT EFFECT FOR THE THREE SPANS CONTINUOUS PRESTRESSED CONCRETE BRIDGE SITI SARAH SALIM

PARASITIC MOMENT EFFECT FOR THE THREE SPANS CONTINUOUS PRESTRESSED CONCRETE BRIDGE SITI SARAH SALIM PARASITIC MOMENT EFFECT FOR THE THREE SPANS CONTINUOUS PRESTRESSED CONCRETE BRIDGE SITI SARAH SALIM A project report submitted in partial fulfillment of the requirements for the award of the degree of

More information

ABSORPTION AND POROSITY CHARACTERISTICS OF VARIOUS CONCRETE PATCH REPAIR MATERIALS THESIS. Prepared by: NASSR OMER SHAHAT ASHLEMBO S

ABSORPTION AND POROSITY CHARACTERISTICS OF VARIOUS CONCRETE PATCH REPAIR MATERIALS THESIS. Prepared by: NASSR OMER SHAHAT ASHLEMBO S ABSORPTION AND POROSITY CHARACTERISTICS OF VARIOUS CONCRETE PATCH REPAIR MATERIALS THESIS Submitted to the Post Graduate of Civil Engineering Program in Partial Fulfillment of the Requirements for the

More information

AN EFFECTIVE TIME OF USE TARIFFS SCHEME FOR RESIDENTIAL AREA IN MALAYSIA SRI NOR HAFIDAH BINTI MOHAMMAD JALANI UNIVERSITI TEKNOLOGI MALAYSIA

AN EFFECTIVE TIME OF USE TARIFFS SCHEME FOR RESIDENTIAL AREA IN MALAYSIA SRI NOR HAFIDAH BINTI MOHAMMAD JALANI UNIVERSITI TEKNOLOGI MALAYSIA AN EFFECTIVE TIME OF USE TARIFFS SCHEME FOR RESIDENTIAL AREA IN MALAYSIA SRI NOR HAFIDAH BINTI MOHAMMAD JALANI UNIVERSITI TEKNOLOGI MALAYSIA AN EFFECTIVE TIME OF USE TARIFFS SCHEME FOR RESIDENTIAL AREA

More information

PEMBUATAN KOMPOSIT POLIPROPILENA DENGAN PENGUAT SERAT POLIPROPILENA TERORIENTASI DAN BAHAN PENGIKAT ANHIDRIDA MALEAT TESIS OLEH

PEMBUATAN KOMPOSIT POLIPROPILENA DENGAN PENGUAT SERAT POLIPROPILENA TERORIENTASI DAN BAHAN PENGIKAT ANHIDRIDA MALEAT TESIS OLEH PEMBUATAN KOMPOSIT POLIPROPILENA DENGAN PENGUAT SERAT POLIPROPILENA TERORIENTASI DAN BAHAN PENGIKAT ANHIDRIDA MALEAT 11~liimilll 06000414 TESIS OLEH RAMZIJALAL 027022010/MTK P'

More information

SYAHIDAH HANIYAH BINTI MOHAMMAD

SYAHIDAH HANIYAH BINTI MOHAMMAD SYNTHESIS AND CHARACTERIZATION OF MANGANESE OXIDE BASED MATERIALS AS NEGATIVE ELECTRODES FOR LITHIUM ION BATTERIES MASTER OF SCIENCE UNIVERSITI MALAYSIA TERENGGANU 2015 i SYNTHESIS AND CHARACTERIZATION

More information

MOHD OMAR ABSTRACT. Keywords: Cash discount; delay payment; finite horizon; inventory; time-varying demand ABSTRAK

MOHD OMAR ABSTRACT. Keywords: Cash discount; delay payment; finite horizon; inventory; time-varying demand ABSTRAK Sains Malaysiana 41(4)(2012): 493-498 A Replenishment Inventory Model for Items Under Time-Varying Demand Rates Considering Trade Credit Period and Cash Discount for a finite Time Horizon (Model Penambahan

More information

Strategic Management of IS/IT. IS/IT Organization and Resources December, 2018

Strategic Management of IS/IT. IS/IT Organization and Resources December, 2018 Strategic Management of IS/IT IS/IT Organization and Resources December, 2018 Overview At this point, we have analyzed internal/external business environment and internal/external IS/IT environment. Problems

More information

Experimental Economics, Environment and Energy

Experimental Economics, Environment and Energy Experimental Economics, Environment and Energy Lecture 4: Markets: Double Auctions, externalities, taxes, trade Paolo Crosetto The problem of collective action Individual and collective good might not

More information

MOHD OMAR* ABSTRACT. Keywords: Cash discount; delay payment; finite horizon; inventory; time-varying demand ABSTRAK

MOHD OMAR* ABSTRACT. Keywords: Cash discount; delay payment; finite horizon; inventory; time-varying demand ABSTRAK Sains Malaysiana 41(4)(2012): 493-497 A Replenishment Inventory Model for Items Under Time-Varying Demand Rates Considering Trade Credit Period and Cash Discount for a Finite Time Horizon (Model Penambahan

More information

WASTE ELIMINATION USING VALUE STREAM MAPPING AND VALSAT

WASTE ELIMINATION USING VALUE STREAM MAPPING AND VALSAT WASTE ELIMINATION USING VALUE STREAM MAPPING AND VALSAT Dion Avellino Suyanto dan Sunday Noya Department of Industrial Engineering, FST, Ma Chung University e-mail: 411010008@student.machung.ac.id, sunday.alexander@machung.ac.id

More information

Analyze Performace Measure Using Balanced Scorecard

Analyze Performace Measure Using Balanced Scorecard Volume 5 Issue 10 October-2017 Pages-6882-6895 ISSN(e):2321-7545 Website: http://ijsae.in Index Copernicus Value- 56.65 DOI: http://dx.doi.org/10.18535/ijsre/v5i10.03 Analyze Performace Measure Using Balanced

More information

THE USE OF HORIZONTAL AND INCLINED BARS AS SHEAR REINFORCEMENT NOOR AZLINA BT ABDUL HAMID

THE USE OF HORIZONTAL AND INCLINED BARS AS SHEAR REINFORCEMENT NOOR AZLINA BT ABDUL HAMID THE USE OF HORIZONTAL AND INCLINED BARS AS SHEAR REINFORCEMENT NOOR AZLINA BT ABDUL HAMID A project report submitted in partial fulfillment of the requirements for the award of the degree of Master of

More information

SEVEN MANAGEMENT TOOLS DOCUMENT

SEVEN MANAGEMENT TOOLS DOCUMENT 30 November, 2017 SEVEN MANAGEMENT TOOLS DOCUMENT Document Filetype: PDF 322.76 KB 0 SEVEN MANAGEMENT TOOLS DOCUMENT Windows 7 has some advanced file and disk management tools and techniques, including

More information

MARKETING UNDER FIRE: THE HEAT IS ON ABSTRACT

MARKETING UNDER FIRE: THE HEAT IS ON ABSTRACT MARKETING UNDER FIRE: THE HEAT IS ON Siti Maemunah Dosen Sekolah Tinggi Ilmu Ekonomi AMM Mataram E-mail : unacsy@yahoo.com ABSTRACT Dalam era globalisasi sekarang ini dimana dunia perdagangan mengarah

More information

Manager versus Leader not the same Ideally all managers should be leaders. Not all leaders can be managers (appointed formally)

Manager versus Leader not the same Ideally all managers should be leaders. Not all leaders can be managers (appointed formally) LEADERSHIP Manager versus Leader not the same Ideally all managers should be leaders. Not all leaders can be managers (appointed formally) Define leaders as those able to influence and possess managerial

More information

EXPERIMENTAL STUDY OF ACOUSTIC EMISSION TECHNIQUE FOR CONCRETE DEFECT DETECTION HEADER ALI A. UNIVERSITI TEKNOLOGI MALAYSIA

EXPERIMENTAL STUDY OF ACOUSTIC EMISSION TECHNIQUE FOR CONCRETE DEFECT DETECTION HEADER ALI A. UNIVERSITI TEKNOLOGI MALAYSIA 1 EXPERIMENTAL STUDY OF ACOUSTIC EMISSION TECHNIQUE FOR CONCRETE DEFECT DETECTION HEADER ALI A. UNIVERSITI TEKNOLOGI MALAYSIA 4 EXPERIMENTAL STUDY OF ACOUSTIC EMISSION TECHNIQUE FOR CONCRETE DEFECT DETECTION

More information

Additional Case study Beer distribution game

Additional Case study Beer distribution game Additional Case study distribution game The key role of information in the value network can be demonstrated through use of a management simulation or game originally developed by Jay Forrester and his

More information

An Improved Optimization Model of Internet Charging Scheme in Multi Service Networks

An Improved Optimization Model of Internet Charging Scheme in Multi Service Networks TELKOMNIKA, Vol.10, No.3, July 2012, pp. 592~598 ISSN: 1693-6930 accredited by DGHE (DIKTI), Decree No: 51/Dikti/Kep/2010 592 An Improved Optimization Model of Internet Charging Scheme in Multi Service

More information

FUGITIVE EMISSION ESTIMATION FROM STORAGE TANK AND WASTEWATER TREATMENT UNITS JOHNATHAN HAR SEAN HOU UNIVERSITI TEKNOLOGI MALAYSIA

FUGITIVE EMISSION ESTIMATION FROM STORAGE TANK AND WASTEWATER TREATMENT UNITS JOHNATHAN HAR SEAN HOU UNIVERSITI TEKNOLOGI MALAYSIA FUGITIVE EMISSION ESTIMATION FROM STORAGE TANK AND WASTEWATER TREATMENT UNITS JOHNATHAN HAR SEAN HOU UNIVERSITI TEKNOLOGI MALAYSIA FUGITIVE EMISSION ESTIMATION FROM STORAGE TANK AND WASTEWATER TREATMENT

More information

ENERGY EFFICIENT RESIDENTIAL BUILDINGS ASSESSMENT USING BUILDING INFORMATION MODELING AMIN FAKHKHAR ZADEH

ENERGY EFFICIENT RESIDENTIAL BUILDINGS ASSESSMENT USING BUILDING INFORMATION MODELING AMIN FAKHKHAR ZADEH ENERGY EFFICIENT RESIDENTIAL BUILDINGS ASSESSMENT USING BUILDING INFORMATION MODELING AMIN FAKHKHAR ZADEH A project report submitted in partial fulfillment of the requirements for the award of the degree

More information

UNIVERSITI PUTRA MALAYSIA DESIGN AND IMPLEMENTATION OF AN OPEN-LOOP DUAL-AXIS ACTIVE SOLAR TRACKING SYSTEM WITH PRECISION ANGLE CONTROLLER

UNIVERSITI PUTRA MALAYSIA DESIGN AND IMPLEMENTATION OF AN OPEN-LOOP DUAL-AXIS ACTIVE SOLAR TRACKING SYSTEM WITH PRECISION ANGLE CONTROLLER UNIVERSITI PUTRA MALAYSIA DESIGN AND IMPLEMENTATION OF AN OPEN-LOOP DUAL-AXIS ACTIVE SOLAR TRACKING SYSTEM WITH PRECISION ANGLE CONTROLLER SALSABILA AHMAD FK 2012 33 DESIGN AND IMPLEMENTATION OF AN OPEN-LOOP

More information

ANALYSIS OF TERM OF TRADE (TOT) For INDONESIA BAUXITE

ANALYSIS OF TERM OF TRADE (TOT) For INDONESIA BAUXITE Indonesian Analysis of Term Mining of Trade Journal (TOT) Vol. of Indonesia s 15, No. 3, Bauxite, October Harta 2012 : Haryadi 140-145 ANALYSIS OF TERM OF TRADE (TOT) For INDONESIA BAUXITE ANALISIS TERM

More information

THE RELATIONSHIP BETWEEN JOB SATISFACTION AND EMPLOYEE LOYALTY IN THE MANUFACTURING INDUSTRY OF CHINA SHI HE

THE RELATIONSHIP BETWEEN JOB SATISFACTION AND EMPLOYEE LOYALTY IN THE MANUFACTURING INDUSTRY OF CHINA SHI HE i THE RELATIONSHIP BETWEEN JOB SATISFACTION AND EMPLOYEE LOYALTY IN THE MANUFACTURING INDUSTRY OF CHINA SHI HE A dissertation submitted in partial fulfillment of the requirements for the award of the degree

More information

A SYSTEM DYNAMIC APPROACH IN HUMAN RESOURCE PLANNING IN OIL AND GAS INDUSTRY DINA DIYANA BINTI RASTAM TAN

A SYSTEM DYNAMIC APPROACH IN HUMAN RESOURCE PLANNING IN OIL AND GAS INDUSTRY DINA DIYANA BINTI RASTAM TAN i A SYSTEM DYNAMIC APPROACH IN HUMAN RESOURCE PLANNING IN OIL AND GAS INDUSTRY DINA DIYANA BINTI RASTAM TAN Thesis submitted in fulfilment of requirements for the award of the degree of Bachelor in Project

More information

PREDICTION ON WATER QUALITY OF POINT SOURCE POLLUTION FOR LUNCHOO RIVER, JOHOR RAFIDAH BINTI SHAHPERI

PREDICTION ON WATER QUALITY OF POINT SOURCE POLLUTION FOR LUNCHOO RIVER, JOHOR RAFIDAH BINTI SHAHPERI ii PREDICTION ON WATER QUALITY OF POINT SOURCE POLLUTION FOR LUNCHOO RIVER, JOHOR RAFIDAH BINTI SHAHPERI A project report submitted in fulfillment of the requirement for the award of the degree of Master

More information

Rate of Return to Education and Institutional Labour Market Reform in Urban China

Rate of Return to Education and Institutional Labour Market Reform in Urban China Rate of Return to Education and Institutional Labour Market Reform in Urban China Rokhedi Priyo Santoso Universitas Islam Indonesia e-mail:rokhediyahoo.com Modal sumber daya manusia memainkan peran yang

More information

Pengujian Performa Pompa sebagai Turbin Air

Pengujian Performa Pompa sebagai Turbin Air Jurnal Ilmiah Teknik Mesin CakraM Vol. 3 No. 1,April 29 (67 72) Assessment Performance of Pumps as Hydro-Turbines Made Suarda Jurusan Teknik Mesin, Universitas Udayana, Kampus Bukit Jimbaran Badung e-mail:

More information

EXTENDED AERATION: A COMPARATIVE STUDY BETWEEN PREFABRICATED REINFORCED FIBERGLASS AND CONCRETE CAST IN-SITU PLANTS

EXTENDED AERATION: A COMPARATIVE STUDY BETWEEN PREFABRICATED REINFORCED FIBERGLASS AND CONCRETE CAST IN-SITU PLANTS EXTENDED AERATION: A COMPARATIVE STUDY BETWEEN PREFABRICATED REINFORCED FIBERGLASS AND CONCRETE CAST IN-SITU PLANTS MOHD SHUKRI BIN ABDUL RAZIK A project report submitted in partial fulfillment of the

More information

SharePoint 2013 Implementation Strategy for supporting KM System Requirements in Nuclear Malaysia

SharePoint 2013 Implementation Strategy for supporting KM System Requirements in Nuclear Malaysia SharePoint 2013 Implementation Strategy for supporting KM System Requirements in Nuclear Malaysia Mohamad Safuan Bin Sulaiman, Siti Nurbahyah Binti Hamdan, Dr. Abdul Muin Abdul Rahman, Mohd. Dzul Aiman

More information

(Kertas ini mengandungi 4 soalan dalam 5 halaman yang dicetak) (This question paper consists of 4 questions on 5 printed pages)

(Kertas ini mengandungi 4 soalan dalam 5 halaman yang dicetak) (This question paper consists of 4 questions on 5 printed pages) UNIVERSITI MALAYA UNIVERSITY OF MALAYA PEPERIKSAAN IJAZAH SARJANA MUDA SAINS EXAMINATION FOR THE DEGREE OF BACHELOR OF SCIENCE SESI AKADEMIK 2012/2013 : SEMESTER 2 ACADEMIC SESSION 2012/2013 : SEMESTER

More information

UNIVERSITI SAINS MALAYSIA. EUP 301/3 Engineering Management [Pengurusan Kejuruteraan]

UNIVERSITI SAINS MALAYSIA. EUP 301/3 Engineering Management [Pengurusan Kejuruteraan] UNIVERSITI SAINS MALAYSIA First Semester Examination 2011/2012 Academic Session January 2012 EUP 301/3 Engineering Management [Pengurusan Kejuruteraan] Duration : 3 hours [Masa : 3 jam] Please check that

More information

STUDENT EXPECTATION AND PERCEPTION OF SERVICE QUALITY IN UTM HOSTEL. Supervisor: Assoc. Prof. Dr. Buang bin alias

STUDENT EXPECTATION AND PERCEPTION OF SERVICE QUALITY IN UTM HOSTEL. Supervisor: Assoc. Prof. Dr. Buang bin alias STUDENT EXPECTATION AND PERCEPTION OF SERVICE QUALITY IN UTM HOSTEL Supervisor: Assoc. Prof. Dr. Buang bin alias Prepared By: Ivan Moharya Kasim/ MG121005 Faculty of Geoinformation and Real Estate Universiti

More information

ABSTRAhr. Model Berbilang gilir Berbilang Pelayan da1an.t Teori Baris gilir digunakan untuk

ABSTRAhr. Model Berbilang gilir Berbilang Pelayan da1an.t Teori Baris gilir digunakan untuk ABSTRAhr PENGOPTIMUMAN MASALAH PER'UNTUK4N BEBAN KERJA DALAM PERSEKITARAN SISTEM KOMPUTER-KOMPUTER HETEROGEN YANG BERANGKAIAN Model Berbilang gilir Berbilang Pelayan da1an.t Teori Baris gilir digunakan

More information

Global Warming. Prof. Goldstein Econ/Demog c175 Week 5, Lecture A Spring 2017 UC Berkeley

Global Warming. Prof. Goldstein Econ/Demog c175 Week 5, Lecture A Spring 2017 UC Berkeley Global Warming Prof. Goldstein Econ/Demog c175 Week 5, Lecture A Spring 2017 UC Berkeley Agenda Tragedy of the commons : an iclicker fishing game The challenge of population increase and carbon emissions

More information

Effect of Style of Leadership on Implementation of Organizational Culture, Motivation and Performance of PT HNR TBK Employees

Effect of Style of Leadership on Implementation of Organizational Culture, Motivation and Performance of PT HNR TBK Employees Effect of Style of Leadership on Implementation of Organizational Culture, Motivation and Performance of PT HNR TBK Employees Henri Simanjuntak, Nurmala K Pandjaitan, Sadikin Kuswanto To Link this Article:

More information

Lecture 9 Part II. Externalities, public goods, common-property resources

Lecture 9 Part II. Externalities, public goods, common-property resources Lecture 9 Part II Externalities, public goods, common-property resources The Theory of Externalities Does government intervention always lead to inefficiency? No! In case of externalities, public goods,

More information

UNIVERSITI SAINS MALAYSIA

UNIVERSITI SAINS MALAYSIA UNIVERSITI SAINS MALAYSIA First Semester Examination Academic Session 2009/2010 November 2009 EBB 398/3 - Occupational Safety and Health [Keselamatan dan Kesihatan Pekerjaan] Duration : 3 hours [Masa :

More information

CATALYST PACK FOR HYDROGEN PEROXIDE MONOPROPELLANT THRUSTER KHAFRI IZUAN BIN KHANAFIAH

CATALYST PACK FOR HYDROGEN PEROXIDE MONOPROPELLANT THRUSTER KHAFRI IZUAN BIN KHANAFIAH CATALYST PACK FOR HYDROGEN PEROXIDE MONOPROPELLANT THRUSTER KHAFRI IZUAN BIN KHANAFIAH A thesis submitted in fulfilment of the requirement for the award of the degree of Master of Engineering (Mechanical)

More information

EFFECTIVENESS OF CRM SYSTEM FOR CUSTOMER SERVICE REPRESENTATIVES (CSR) TRAINING AT TELEKOM MALAYSIA

EFFECTIVENESS OF CRM SYSTEM FOR CUSTOMER SERVICE REPRESENTATIVES (CSR) TRAINING AT TELEKOM MALAYSIA EFFECTIVENESS OF CRM SYSTEM FOR CUSTOMER SERVICE REPRESENTATIVES (CSR) TRAINING AT TELEKOM MALAYSIA BADRUL AZIZ BIN MUHAMMAD UNIVERSITI TEKNOLOGI MALAYSIA iii EFFECTIVENESS OF CRM SYSTEM FOR CUSTOMER SERVICE

More information

LIFE CYCLE ASSESSMENT OF AN INTEGRATED SOLID WASTE MANAGEMENT SYSTEM IN JOHOR BAHRU SITI NADZIRAH BINTI OTHMAN UNIVERSITI TEKNOLOGI MALAYSIA

LIFE CYCLE ASSESSMENT OF AN INTEGRATED SOLID WASTE MANAGEMENT SYSTEM IN JOHOR BAHRU SITI NADZIRAH BINTI OTHMAN UNIVERSITI TEKNOLOGI MALAYSIA LIFE CYCLE ASSESSMENT OF AN INTEGRATED SOLID WASTE MANAGEMENT SYSTEM IN JOHOR BAHRU SITI NADZIRAH BINTI OTHMAN UNIVERSITI TEKNOLOGI MALAYSIA LIFE CYCLE ASSESSMENT OF AN INTEGRATED SOLID WASTE MANAGEMENT

More information

REAPPRAISAL OF JKR QUALITY MANAGEMENT SYSTEM WAN IBRAHIM BIN WAN YUSOFF UNIVERSITI TEKNOLOGI MALAYSIA

REAPPRAISAL OF JKR QUALITY MANAGEMENT SYSTEM WAN IBRAHIM BIN WAN YUSOFF UNIVERSITI TEKNOLOGI MALAYSIA REAPPRAISAL OF JKR QUALITY MANAGEMENT SYSTEM WAN IBRAHIM BIN WAN YUSOFF UNIVERSITI TEKNOLOGI MALAYSIA DATE: 8 DECEMBER 2010 DATE: 8 DECEMBER 2010 "I hereby declare that I have read this capstone project

More information

INSTRUCTIONS: This section consists of FOUR (4) structured questions. Answer ALL questions.

INSTRUCTIONS: This section consists of FOUR (4) structured questions. Answer ALL questions. INSTRUCTIONS: This section consists of FOUR (4) structured questions. Answer ALL questions. ARAHAN: Bahagian ini mengandungi EMPAT(4) soalan struktur. Jawab SEMUA soalan. QUESTION 1 SOALAN 1 (a) Describe

More information

OPTIMUM UTILIZATION OF QUARRY DUST AS PARTIAL REPLACEMENT OF SAND IN GREEN CONCRETE

OPTIMUM UTILIZATION OF QUARRY DUST AS PARTIAL REPLACEMENT OF SAND IN GREEN CONCRETE OPTIMUM UTILIZATION OF QUARRY DUST AS PARTIAL REPLACEMENT OF SAND IN GREEN CONCRETE JAHARATUL DINI KAREN LEE BINTI ABDULLAH UNIVERSITI TEKNOLOGI MALAYSIA OPTIMUM UTILIZATION OF QUARRY DUST AS PARTIAL REPLACEMENT

More information

So, what's System[s] Thinking

So, what's System[s] Thinking Downloaded from the Curious Cat Management Improvement Library: http://www.curiouscat.net/library/ by Ian Bradbury So, what's System[s] Thinking System[s] thinking is an area that has attracted quite a

More information