ISTQB Advanced Technical Test Analyst Certificate in Software Testing
|
|
- Moris Logan
- 6 years ago
- Views:
Transcription
1 ISTQB Advanced Technical Test Analyst Certificate in Software Testing Sample Paper A - 1 Hour Examination This is not a complete exam paper Record your surname/last/family name and initials on the Answer Sheet, writing in block capitals at the top and marking the relevant letter in each column. Attempt all 65 multiple-choice questions. There are no trick questions. Pass Mark is 65/100. Your answers should be indicated inside the box representing your chosen answer to the right of the question number. Do NOT turn over this page until instructed by the invigilator. Copying of this paper is expressly forbidden without the direct approval of UKTB. Candidate Name:.. Page 1 of 20 UK Testing Board is the trading name of UKTB Ltd, Company Registration No
2 This page is intentionally blank. Page 2 of 20
3 1 A defect taxonomy is BEST described as which one of the following: A B C D Items to include on a defect report, including whether these are mandatory or not. The step-by-step means of reproducing a failure, including test data. A list of root causes, defects and failures which can be used to design test cases. A set of rules or criteria against which a product can be verified. K2 (1mark) 2 An insurance application has complex logic in its renewal premium calculations, represented as follows: IF A = B or (A > B and E = 0) THEN Extra_Premium = 75 ELSE IF B > 6 and C > 1970 THEN Extra_Premium = 250 ELSE IF A = 19 or (D = 12 or D = 14) THEN Extra_Premium = 45 ELSE Extra_Premium = 0 END IF Using multiple condition testing for the above pseudo-code, what is the MINIMUM number of tests required to give full coverage? A 6. B 11. C 16. D 20. K3 (3 marks) Page 3 of 20
4 3 An insurance application has complex logic in its renewal premium calculations, represented as follows: IF A = B or (A > B and E = 0) THEN Extra_Premium = 75 ELSE IF B > 6 and C > 1970 THEN Extra_Premium = 250 ELSE IF A = 19 or (D = 12 or D = 14) THEN Extra_Premium = 45 ELSE Extra_Premium = 0 END IF Using condition determination testing for the above pseudo-code, what is the minimum number of tests required to give full coverage? A 48. B 17. C 11. D 7. K3 (3 marks) Page 4 of 20
5 SCENARIO 1 The following scenario applies for Questions 4 to 8 inclusive. Replacement of legacy human resources system The Financial College of Technology (FCOT) has students drawn largely from across the UK, although it also welcomes overseas students. It provides vocational and technical education and training across a broad spectrum of needs from basic skills programmes and GCSEs to degree and MBA courses. FCOT has decided to replace its legacy Human Resource Information System (HRIS), Service HR. The HR team met with four companies to decide what system best suited the business needs of FCOT and due to their superior reporting capability, MIDLINK HR was chosen as the preferred supplier. Limited reporting capability prevented managers from gaining important information to ascertain business effectiveness. MIDLINK HR modules to be implemented include; absence, contact details of employees and probation review. Within 18 months FCOT expect to integrate MIDLINK HR s recruitment, staff development and self service modules to allow employees to track their own data, book holiday, input their absence and update personal details. Below is the Functional Specification for the Absence module. Field Name Valid entries Field Format Employee/Student Name Text without special characters Text box Employee/Student Age Students must be at least 16 years of age Drop Down List and no greater than 100 years of age Employee/Student String value (Male/Female) Drop Down List Gender Employee/Student Sick The sick allowance must between 0 and up Text Box Allowance to 30 days per calendar year. Employee/Student Start Date The day component must be between 1 and 31 inclusive. The month component must be greater than 0 and no greater than 12. The year component must be from inclusive. Drop Down List Drop Down List Drop Down List Page 5 of 20
6 APPENDIX A: Flow Chart for the Absence module. Read Day value Read Month value Read Year value False If Day > 0 AND Month > 0 AND Year > 1999 true Read Sick Allowance Case 1 False If Sick Days > 0 AND Sick Days <= 20 true Case 2 Case 3 End Module Page 6 of 20
7 4 Referring to Scenario 1 The Test Manager is now required to provide the customer with increased confidence of a more thorough test coverage approach and is only concerned with coverage of the functional test. A majority of his team at FCOT are new to the organisation and updates have been made to the Absence module such that if a student s sick allowance rolls over from the previous year, and is more than 20 days, the additional days can be taken as leave. The following test techniques have been provided for consideration to support this new approach. Supporting documentation is available in the form of a functional specification, and internal structures of the code have also been supplied. A B C D E F G Equivalence partitioning. Fault attacks. Decision table. Use-Case testing. Multiple condition testing. Boundary value analysis. Exploratory testing. Choose the three MOST appropriate techniques to use in developing an improved set of test cases. K4 (3 marks) 5 Referring to Scenario 1 MIDLINK HRIS has delivered the Absence module to the FCOT infrastructure department in readiness for FCOT s system testing. As system test analyst you are responsible for designing the test cases to cover the module and have been asked to identify necessary pre-conditions before test execution can commence. Given the information provided, which of the following options are valid preconditions for test execution against the Absence module? a. There are no severity A or B defects in the baseline version of the Absence module. b. MIDLINK HRIS have carried out Unit testing of the Absence module. c. Test cases covering the Absence module have been created and approved, having gone through internal review at FCOT. d. The Absence module has been installed into the system test environment at FCOT. A b and d. B a and c. C c and d. D a, b and d. K2 (1 mark) Page 7 of 20
8 6 Referring to Scenario 1 The test strategy issued by FCOT defines a risk based approach to system testing, and has been sent out for internal review. Before the strategy is agreed and shared with MIDLINK, you have been asked to review the strategy and feed your comments back to the FCOT Test Manager. Which of the following activities are valid and SHOULD remain in the test strategy? a. Testing metrics will be gathered to facilitate the reporting of residual project risks. b. Each risk will be ranked using risk exposure, defined as the likelihood of the problem. occurring, multiplied by the impact if the problem occurs. c. For each risk, a mitigation action and impact will be documented. d. Test execution will be carried out based on the associated risk of each test, and those risks with a higher risk exposure will be executed first. A a and d. B a, b and c. C b and d. D b, c and d. K2 (1 mark) Page 8 of 20
9 7 Referring to Scenario 1 The Functional Specification for the Absence module has been modified to allow the 'Age' to be entered into a text field rather than chosen from a list. The client has stipulated that this is a critical function and must be thoroughly tested. Test Case 1 Description: To show that only valid entries for the 'Sick Allowance are accepted by the Absence module. Test Case 2 - Description: To show that only valid entries for the Age field are accepted by the Absence module. Select two of the following options that would each achieve exactly 75% model coverage when applying boundary value analysis appropriate for the above test cases. A Sick [0,1,2,30,31,33]; Age [16,17,18,97,100,101]. B Sick [-1,0,3,30,31,35]; Age [15,16,17,98,102,103]. C Sick [0,1,2,29,30,31]; Age [15,16,17,99,102,103]. D Sick [-1,0,1,28,31,32]; Age [17,18,20,101,102,103]. E Sick [0,1,2,30,31,32]; Age [15,17,18,98,100,102]. F Sick [-1,0,1,30,31,32]; Age [17,19,20,99,100,101]. K3 (3 marks) 8 Referring to Scenario 1 and specifically Appendix A - Using condition determination testing as a coverage technique, what is the MINIMUM number of test cases required to achieve 50% coverage for the MIDLINK HRIS SLR Absence module? A 3. B 1. C 5. D 2. K3 (2 marks) - End of Scenario 1 - Page 9 of 20
10 9 Test completion criteria are specified as follows: All agreed test cases specified All specified test cases executed No more than: 0 critical defects outstanding 2 major defects outstanding 10 minor defects outstanding The following details are available at the end of week 7 of testing: Tests required 100 Tests specified 99 Tests executed 99 Defects: Critical 14 - closed 14 Major 27 - closed 26 Minor 54 - closed 42 In the last 2 weeks, the following changes were found: 3 more test cases were required 4 more test cases were specified 3 more test cases were executed 3 critical defects were raised and 3 were closed 5 major defects were raised and 6 were closed 12 minor defects were raised and 17 were closed Which of the following can be said about the completion criteria? Select one option. A B C D Test completion criteria are all met. The only criteria to fail is the number of major defects outstanding. The only criteria to fail is the number of minor defects outstanding. The only criteria to fail is the number of test cases executed. K3 (2 marks) Page 10 of 20
11 SCENARIO 2 The following scenario applies for Questions 10 to 14 inclusive. Merger of document management systems EQUIP UK are a recognized provider of document management systems, have recently merged with two other companies, and all three use different operating systems and hardware. As a result of the merger, all three companies will need to develop into the same framework and set of Application Programming Interfaces (API). EQUIP UK will remain the majority shareholder and for this reason they have chosen to provide the quality assurance team, test resource and supporting test documentation in the form of a test strategy and test plans. Development will be done by the other companies, for each set of interfaces into the Electronic Content Management System (ECMS). The previous release from the development teams was 6 weeks late and due to a lack of regression testing around each API, a number of defects were identified during system integration testing by EQUIP UK. The two development companies have agreed to invest in a suite of test automation tools, with the emphasis on code coverage and production of Interface Control documents, detailing the specification and requirements for each API defined by the ECMS. The first formal release of 3 API's went live 4 months ago, and during user acceptance testing, a number of defects were raised surrounding performance testing. For this reason, EQUIP UK have decided to invest in a performance test tool. Once UAT has been carried out and the ECMS has gone live, support is handed over to a third party, responsible for ensuring the infrastructure in each purchasing organisation meets the platform specifications, and the software installed on the platforms conforms to the requirements of the ECMS. The ECMS is accessed through a web interface so the user experience is browser based. The system has been designed against the following requirements: 1. The system must be accessible on IEv6 & IEv8 and also Google Chrome. 2. When selecting any of the menu options, the user should be redirected to the page within the same browser window and within 10 seconds of submitting the request. 3. At any point, the user should have the option of saving the changes they have made and returning to the main page. 4. The maximum number of concurrent users expected will be 100,000, and response times will remain at a maximum of 10 seconds per transaction. 5. Transmission protocols between the ECMS front-end and the underlying modules will be HTTP, SOAP, XML and JSON. Page 11 of 20
12 10 Referring to Scenario 2 One of the interface development companies has purchased a new static analysis tool which has produced the following statistics from the interface code: A 28 instances of distinct variables defined without being used. B 5 instances of distinct variables used without being set. C The cyclomatic complexity of the code is 12. D 4 instances of distinct variables set, then set again without being first used. E 7 instances of number of variables used and then used again without being set. Which two of these statistics are MOST useful in finding possible defects? K4 (2 marks) 11 Referring to Scenario 2 You have been brought in as an independent consultant and asked to update the current test strategy of EQUIP UK. Since the company decided to hand over the live support of the system to a third party organisation, they have requested the amendment and re-issue of documentation covering the support model that is to be used. Which one of the following is NOT a valid addition to the test strategy covering maintainability, portability or accessibility? A B C D During system testing both EQUIP UK and each of the development platforms will be tested to identify any issues with compatibility and the install of the packaged code release. COTS tools will be integrated with the ECMS to cover character mapping and speech recognition, and are to be in- scope for system testing of the ECMS. Tests that focus around identification of memory leaks and general degradation of performance over time under normal operating conditions will be covered by manual tests. The ease at which software can be changed, re-used and tested once it has been released by EQUIP UK into the operational environment, will be tested by a third party organisation. K2 (1 mark) Page 12 of 20
13 12 Referring to Scenario 2 Testing commences, and faults are found throughout the testing lifecycle. EQUIP UK decided to follow an iterative approach to testing, and is responsible for all testing beyond unit/integration testing. Faults found by EQUIP UK are detailed as follows. a. During failover tests, the ECMS content server failed to start on the backup environment. b. The 'User profile' page is selected from a drop down menu and is not visible from the main page. c. Following increasing load, the ECMS performance degraded below the minimum response time as outlined in the requirements. d. End users are able to access 'RESTRICTED' data in the corporate folder structure of the ECMS, which is not by design. e. Rich text templates do not contain pre-populated header and footer detail. Which option below represents three possible faults found by security, reliability and efficiency testing? A b, d, e. B a, c, d. C b, c, d. D a, b, e. K2 (1 mark) 13 Referring to Scenario 2 Which one of the following BEST describes a test tool that would be MOST applicable and beneficial to EQUIP UK, taking into consideration problems encountered during previous releases? A B C D Capture of data describing the execution of concurrent test suites on different test environments, across EQUIP UK and each of the other development environments. Recording of test instructions and execution steps to enable capture replay against the GUI front end of the ECMS. Monitor and report on the performance of the infrastructure and code used by EQUIP UK during system and system integration testing, prior to UAT. Measuring code coverage during execution for each of the API's once delivered to EQUIP UK. K2 (1 mark) Page 13 of 20
14 14 Referring to Scenario 2 Using the information provided and from the options given below, select two valid performance tests that would enable EQUIP UK to test the user experience of the ECMS when accessing the GUI. Test tools considered must be able to capture and replay messages and interactions in the format/protocol as outlined in the specified requirements. a. Test that when the maximum expected number of users access the ECMS via the web browser, performance is not degraded and response times are within those outlined in the functional specification. b. Validate the ability of the Information Handling module to be accessed via ECMS web services, using SOAP as the transmission protocol between the GUI and the web services module. c. Monitor performance of the underlying infrastructure of the ECMS to capture metrics around CPU, memory and network switches. d. Generate 1000 user requests per second and ensure that the GUI is able to render the responses within the required time. e. Without using the GUI of the ECMS, inject messages that simulate the maximum number of concurrent users accessing the system under test. A a and b. B a and c. C b and d. D b and e. K3 (2 marks) - End of Scenario 2 - Page 14 of 20
15 15 Which of the following involves the activity of examining an application whilst it is running? A B C D Dynamic analysis. Code review. Static analysis. Call graphing. K2 (1 mark) 16 In communicating with the wider project team, which of the following are the MOST important factors? a. It is effective for the target audience. b. Communication is solely from a testing perspective. c. There is a minimum of criticism. d. An emphasis is placed on the role of testing. e. Communication uses tact and diplomacy. f. There is a use of diagrams to give a bigger picture. A a, b, c. B a, e. C b and f. D c, d e. K2 (1 mark) Page 15 of 20
16 SCENARIO 3 The following scenario applies for Questions 17 and 18. Sensor control mechanism A garden centre has sensor-controlled means of controlling the temperature within its greenhouses, designed to offset the temperature extremes that can occur rather than give a total flat-line temperature. Sensors are calibrated to detect changes of 0.5 C. Actions required are detailed as follows: If the temperature falls to -5, the heaters are turned on. The heaters are automatically turned off when the temperature rises above -5. Between -5 and 15, there are no special actions but at 15 the windows are opened. If the temperature rises as high as 27, the alarm is turned on, but between the windows opening and the use of the alarm there are two further cooling mechanisms that are used. The sprinkler system is turned on at 3 before the alarm and the fans begin to operate 4 after the windows have opened. The fans are turned off automatically when either the temperature drops below the trigger point or when the sprinklers are turned on, as the effect of both on the plants would be harmful. Both sprinklers and alarm are automatically turned off if the temperature drops below their trigger points. Each time a change of status occurs, details of the actions are written to the audit log. Page 16 of 20
17 17 Referring to Scenario 3 You are to use boundary value analysis to test the following actions: a. Alarm stops. b. Heaters turn off. c. Fans turn off. d. Sprinklers turned on. Which one of the following test cases (A to D) show correct application of boundary value analysis for all four actions? A -5, -4, 14, 15, 18, 19, 23, 24, 26, 27. B -5, -4.5, -4, 23.5, 24, 24.5, 26, 26.5, 27. C -5.5, -4.5, 18.5, 19.5, 23, 24, 26.5, D -5, -4.5, 18.5, 19, 23.5, 24, 26.5, 27. K3 (2 marks) Page 17 of 20
18 18 Referring to Scenario 3 The following events are also recorded in the audit log: If in any 24 hour period the alarm has started and windows have been opened then the audit log would record a medium temperature warning flag as the temperature fluctuation would indicate possible problems with the temperature sensor. A medium flag would also be set if the sprinklers on and heater on action had occurred in 24 hours (same range difference). But if the alarm starts and heaters on both occurred in 24 hours then a high warning flag would be set as this would indicate an extremely unlikely temperature fluctuation. Concerning the functionality of the heat-control software, which two test design techniques would be the BEST choice for ensuring that the audit log is correctly written to? A B C D E Equivalence partitioning. State transition testing. Decision table testing. Classification tree method. Boundary value analysis. K4 (2 marks) -End of Scenario 3- Page 18 of 20
19 19 The following represent checklist items for a code review. Which three SHOULD the review team pay the closest attention to during the review meeting? A B C D E F G H I J The names for variables not to standards. Inaccessible code. Parameter mismatches. Variables used before they are defined. Lack of comments in the code. Code indentation not to standards. Code not stored in the configuration management tool. Code loops with no exit. Variables defined and not used (either at all or before redefinition). Over complex conditions. K4 (3 marks) 20 The application under test is currently used in production, and enables the business to display and amend client account information (i.e. NOT available directly to the general public). The system is undergoing UAT, where the recent delivery is to give new reporting capabilities, adjust the industry premium rate for the start of the next financial year (in 3 weeks time) and correct the well-documented Double Monday problem. The severity of problems reported in the defect management system is critical, high, medium, low and cosmetic. Four business users have been involved in the test activity, the results of which can be summarised as follows: Reporting - new reports are produced in the correct circumstances, and can be produced to a file or to the printer as determined by the operator but for any of the 4 report types, there are no page breaks making the reports difficult to read; Industry Premium Rate is applied at run-date rather than the transaction effective date; Behaviour around the Double Monday problem is unchanged. Page 19 of 20
20 Which one of the following (A to D) BEST represents the information to be passed back to the development team on any new or existing defect reports? A B C D Reporting: update the existing defect report to severity critical, detailing the tests undertaken, and giving examples of the reports produced. Industry Premium Rate: raise a new defect giving examples of when the rate is correct and when it is incorrect. Severity high. Double Monday : close the existing defect and raise a new one, to reflect that the problem still occurs on release Reporting: update the existing defect report to severity low, detailing the tests undertaken, and giving examples of the reports produced Industry Premium Rate: raise a new defect detailing that the rate seems to be applied at run date rather than at the transaction effective date. Severity critical. Double Monday : update the existing defect report to indicate that the software has been retested on the new ( ) release and shows the same problem. Update the severity to critical as the defect has not been fixed when reported as such. Reporting: update the existing defect report to severity cosmetic, detailing the tests undertaken, and giving examples of the reports produced. Industry Premium Rate: raise a new defect with severity high Double Monday : update the existing problem to status retest failed. Reporting: update the existing defect report to severity medium, detailing the tests undertaken, and giving examples of the reports produced. Industry Premium Rate: raise a new defect with severity critical Double Monday : update the existing defect report to indicate that the software has been retested on the new ( ) release and shows the same problem. Manually enquire as to whether the item was included in the build. K4 (2 marks) -End of Exam- Page 20 of 20
ISEB ISTQB Sample Paper
[2011] ISEB ISTQB Sample Paper [BH0-010 ISEB ISTQB FOUNDATION LEVEL] This sample is based on the latest syllabus of ISTQB Foundation Level prepared by For more sample papers visit /istqb.aspx Total Questions:
More informationREQUIREMENT DRIVEN TESTING. Test Strategy for. Project name. Prepared by <author name> [Pick the date]
REQUIREMENT DRIVEN TESTING Test Strategy for Project name Prepared by [Pick the date] [Type the abstract of the document here. The abstract is typically a short summary of the contents of
More information9. Verification, Validation, Testing
9. Verification, Validation, Testing (a) Basic Notions (b) Dynamic testing. (c) Static analysis. (d) Modelling. (e) Environmental Simulation. (f) Test Strategies. (g) Tool support. (h) Independent Verification
More informationISTQB Sample Question Paper Dump #11
ISTQB Sample Question Paper Dump #11 1. Which of the following is true a. Testing is the same as quality assurance b. Testing is a part of quality assurance c. Testing is not a part of quality assurance
More informationBCS EXAM - ISEB-SWT2. ISTQB-ISEB Certified Tester Foundation Level. Buy Full Product.
BCS EXAM - ISEB-SWT2 ISTQB-ISEB Certified Tester Foundation Level Buy Full Product http://www.examskey.com/iseb-swt2.html Examskey BCS ISEB-SWT2 exam demo product is here for you to test the quality of
More informationIntermediate Certificate in Software Testing Syllabus. Version 1.4
Intermediate Certificate in Software Testing Syllabus February 2010 Background This document is the syllabus for the intermediate paper which leads to the practitioner level of qualification, as administered
More informationViziRail Description
ViziRail Description Table of Contents ViziRail Train Scheduling Software... 3 Timetabling and Trains... 4 Train Graphing... 9 Possessions... 14 Speed Restrictions... 16 Train Notices... 17 Train Control
More informationISTQB CTFL BH0-010 Exam Practice Question Paper
ISTQ TFL H0-010 Exam Practice Question Paper For Software Testing rticlesvisit @ http://softwaretestinghelp.com Join the est Software Testing Training ourse @ http://softwaretestinghelp.org QUESTION 1:
More informationISTQB CTFL BH0-010 Exam Practice Question Paper
ISTQB TFL BH0-010 Exam Practice Question Paper For Software Testing rticlesvisit @ http://softwaretestinghelp.com Join the Best Software Testing Training ourse @ http://softwaretestinghelp.org QUESTION
More informationSeminar 06 Chapter 5 - Part 1
INF 3121 Software Testing Seminar 06 Chapter 5 - Part 1 1. Part 1: Closed-ended questions 2. Part 2: Exercises and open-ended questions 1 Part 1: Closed-ended questions 2 Question 1 Why is independent
More informationINF 3121 Software Testing - Lecture 05. Test Management
INF 3121 Software Testing - Lecture 05 Test Management 1. Test organization (20 min) (25 min) (15 min) (10 min) (10 min) (10 min) INF3121 / 23.02.2016 / Raluca Florea 1 1. Test organization (20 min) LO:
More informationALM 11 Training. Material contained in this document is priority to Northway Solutions Group.
9005 Overlook Blvd. Brentwood, TN 37027 Main: 866.611.8762 Fax: 866.611.8762 www.northwaysolutions.com ALM 11 Training 2013 Material contained in this document is priority to Northway Solutions Group.
More informationTest Management Test Planning - Test Plan is a document that is the point of reference based on which testing is carried out within the QA team.
Test Management Test Planning - Test Plan is a document that is the point of reference based on which testing is carried out within the QA team. - It is also a document we share with the Business Analysts,
More informationSAP SuccessFactors Foundation
SAP SuccessFactors Foundation Technical and Functional Specifications CUSTOMER TABLE OF CONTENTS KEY FEATURES AND FUNCTIONALITIES... 3 INTELLIGENT SERVICES... 4 Activities... 4 Administration... 4 INTEGRATION
More informationA TEAM-BASED PROJECT QUALITY MANAGEMENT SYSTEM
A TEAM-BASED PROJECT QUALITY MANAGEMENT SYSTEM QA Verify s client-server architecture and web-based interface combines the analysis strength and depth of our QA static analyzers (QA C and QA C++) with
More informationAssistance PSA Suite for Microsoft CRM. PSA (Release ) Blueprint
Step by Step Guide Assistance PSA Suite for Microsoft CRM Module 3 3.1 Hour types, rates & rate adjustments 3.2 Project & program types and status 3.3 Project and Program templates PSA (Release 2.3.0.329)
More informationPublic Accounting System
Public Accounting System We understand that an accounting system is really all about: Better Decision Making As a trusted advisor, you must be able to provide your clients with the information that may
More informationUser guide. SAP umantis EM Interface. Campus Solution 728. SAP umantis EM Interface (V2.7.0)
Campus Solution 728 SAP umantis EM Interface (V2.7.0) User guide SAP umantis EM Interface Solution SAP umantis EM Interface Date Monday, March 20, 2017 1:47:22 PM Version 2.7.0 SAP Release from ECC 6.0
More informationDigital Industries Apprenticeship: Occupational Brief. Software Tester. March 2016
Digital Industries Apprenticeship: Occupational Brief Software Tester March 2016 1 Digital Industries Apprenticeships: Occupational Brief Level 4 Software Tester Apprenticeship Minimum Standards and Grading
More informationSII Immediate Supply of Information
SII Immediate Supply of Information Author: AEAT (Tax Agency) Date: 17/05/2017 Version: 0.7 Reviews Edit. Rev. Date Description A(*) Pages 0 1 26/06/2015 Original version DRAFT 79 0 2 26/06/2015 Changes
More informationBUSINESS PROCESS MANAGEMENT SUITE FUNCTIONAL DESCRIPTION
BUSINESS PROCESS MANAGEMENT SUITE FUNCTIONAL DESCRIPTION 1 Table of Contents Table of Contents 2 1 Introduction 3 2 System Builder Tools 4 2.1 Model Manager 4 2.2 Template Manager 5 2.3 Header and Footer
More informationTABLE OF CONTENTS DOCUMENT HISTORY
TABLE OF CONTENTS DOCUMENT HISTORY 4 UPDATE 17D 4 Revision History 4 Overview 4 Optional Uptake of New Features (Opt In) 5 Update Tasks 5 Feature Summary 6 Supply Chain Collaboration 7 Streamline Collaboration
More informationBillQuick-QuickBooks Advanced Integration Guide 2016
BillQuick-QuickBooks Advanced Integration Guide 2016 CONTENTS INTRODUCTION 1 HOW TO USE THIS GUIDE 1 SOFTWARE EDITIONS SUPPORTED 2 HOW INTEGRATION WORKS 2 MODES OF SYNCHRONIZATION 3 INTEGRATION RULES 4
More informationSingle Euro Payments Area
Single Euro Payments Area Background The Single Euro Payments Area (SEPA) is a payment-integration initiative of the European Union for simplification of bank transfers. As of March 2012, SEPA consists
More informationHigher National Unit specification. General information for centres. IT in Business: Spreadsheets. Unit code: F84V 34
Higher National Unit specification General information for centres Unit title: IT in Business: Spreadsheets Unit code: F84V 34 Unit purpose: This Unit is designed to allow candidates to develop an understanding
More informationLytec Features Evolution Matrix
Insurance Apply Payment Wizard Authorization/Referral Tracking Auto Fee Schedule Update Multi-location Fee Schedule Management Batch Eligibility Verification Capture Scanned Images of Insurance Cards Compress
More informationTransform Application Performance Testing for a More Agile Enterprise
SAP Brief SAP Extensions SAP LoadRunner by Micro Focus Transform Application Performance Testing for a More Agile Enterprise SAP Brief Managing complex processes Technology innovation drives the global
More informationRobotic Process Automation. Reducing process costs, increasing speed and improving accuracy Process automation with a virtual workforce
Robotic Process Automation Reducing process costs, increasing speed and improving accuracy Process automation with a virtual workforce What is Robotic Process Automation (RPA)? Advanced macros? Robots...
More informationDeltek Touch Time & Expense for Vision. User Guide
Deltek Touch Time & Expense for Vision User Guide September 2017 While Deltek has attempted to verify that the information in this document is accurate and complete, some typographical or technical errors
More informationThis topic focuses on how to prepare a customer for support, and how to use the SAP support processes to solve your customer s problems.
This topic focuses on how to prepare a customer for support, and how to use the SAP support processes to solve your customer s problems. 1 On completion of this topic, you will be able to: Explain the
More informationUnit4 PSA Suite Business Performance Edition
for Microsoft Dynamics CRM Unit4 PSA Suite Business Performance Edition Release Notes Unit4 PSA Suite Business Performance Edition July 2017 v.31.07.2017 - MvB (C) Copyright 2017 Unit4 Table of Contents...
More informationBP(A S) Taleo Performance User Guide
BP(A S) Taleo Performance User Guide January 2008 Confidential Information It shall be agreed by the recipient of the document (hereafter referred to as "the other party") that confidential information
More informationQuality Management System Guidance. ISO 9001:2015 Clause-by-clause Interpretation
Quality Management System Guidance ISO 9001:2015 Clause-by-clause Interpretation Table of Contents 1 INTRODUCTION... 4 1.1 IMPLEMENTATION & DEVELOPMENT... 5 1.2 MANAGING THE CHANGE... 5 1.3 TOP MANAGEMENT
More informationSample Exam ISTQB Agile Foundation Questions. Exam Prepared By
Sample Exam ISTQB Agile Foundation Questions Exam Prepared By November 2016 1 #1 Which of the following is the correct pairing according to the Agile Manifesto statement of values? a. Individuals and Interactions
More informationFUNCTIONS CRYOGENIC-GASES TERMINAL AUTOMATION SYSTEM FUNCTION OVERVIEW DESCRIPTION. Graphical User Interface (GUI)
FUNCTIONS CRYOGENIC-GASES TERMINAL AUTOMATION SYSTEM DESCRIPTION CRYO.TAS is a freely scalable terminal automation system. It can be purchased as a turn-key overall system with our standard hardware, or
More informationP6 Instructors Sample Presentation
Welcome to the Eastwood Harris Pty Ltd Primavera P6 Versions 8.1 to 8.4 Professional and Optional Client 3 day training course PMI REP No 3001 Course Number PP6 Page 2 Page 4 Administration Evacuation
More informationFairsail Collaboration Portal: Guide for Users
Fairsail Collaboration Portal: Guide for Users Version 11 FS-HCM-CP-UG-201504--R011.00 Fairsail 2015. All rights reserved. This document contains information proprietary to Fairsail and may not be reproduced,
More informationRisk Management User Guide
Risk Management User Guide Version 17 December 2017 Contents About This Guide... 5 Risk Overview... 5 Creating Projects for Risk Management... 5 Project Templates Overview... 5 Add a Project Template...
More informationHansaWorld Enterprise
HansaWorld Enterprise Integrated Accounting, CRM and ERP System for Macintosh, Windows, Linux, PocketPC 2002 and AIX Consolidation Program version: 4.2 2004-12-20 2004 HansaWorld Ireland Limited, Dublin,
More informationThe content can be provided to ORACLE iprocurement in basically 3 ways:
BT Procurement and Supply Chain 3 Catalogues and Content Options 3.1 Introduction The default method of ordering on ORACLE iprocurement is non-catalogue ordering or Special Requirements. This is a basic
More information10/13/2017. Jakarta Service Management
10/13/2017 Contents Contents...4 Activate...4 Activate other applications... 4 Service management states...6 State flow customization...6 State flow example... 11 Implications of disabling SM state flows...
More informationAMI AutoAGENT Shop Floor Manager
AMI AutoAGENT Shop Floor Manager Contents Introduction... 2 Introduction... 3 What's In This Manual... 4 Symbols and Conventions... 5 Shop Floor Manager Navigation Tips... 6 Part 1: Shop Floor Manager
More informationRelease & Deployment Management PinkVERIFY
RDM-11-G-001 General Criteria Does the tool use ITIL 2011 Edition process terms and align to ITIL 2011 Edition workflows and process integrations? RDM-11-G-002 Does the tool have security controls in place
More informationCompleting an Internal Audit User Guide For the Reliance Assessment Database
Completing an Internal Audit User Guide For the Reliance Assessment Database Contents Logging into Reliance... 2 Creating an Audit Plan: Planning Your Internal Audit... 4 Approving an Audit Plan... 20
More informationcollaborative solutions core product features and benefits Construction Collaboration Software. SaaS.
Construction Collaboration Software. SaaS. featuring: information & document management communication management forms, process & workflow management organization & reporting management integration management
More informationThe first call handling software for 9-1-1
The first call handling software for 9-1-1 Introducing Total Response 9-1-1 call handling has changed dramatically over the last 10 years. Increased call volumes, wireless technology, heightened public
More informationCBPG01. Certification Bodies. Reference Guide
CBPG01 Certification Bodies Reference Guide Version: 1.0 Date: October 2014 Table of Contents 1 Module Overview... 3 1.1 Course Objectives... 3 1.2 Understanding This Reference Guide... 3 1.3 Legend...
More information12/05/2017. Geneva Service Management
12/05/2017 Contents Contents...4 Activate...4 Activate other applications... 4 Service management states...6 State flow customization...6 State flow example... 11 Implications of disabling SM state flows...
More informationCHAPTER 3: REQUIREMENT ANALYSIS
CHAPTER 3: REQUIREMENT ANALYSIS 3.1 Requirements Gathering At the start of the project, the travel management process handled by the admin department was studied in detail by using the basic requirement
More informationThe next generation in housing management solutions
The next generation in housing management solutions Welcome to the next generation Contents 02 The next generation in Housing Management Systems 03 Customer focus 06 Managing your property assets 06 Flexible
More informationOracle Hyperion Planning for Interactive Users
Oracle University Contact Us: 1.800.529.0165 Oracle Hyperion Planning 11.1.2 for Interactive Users Duration: 0 Days What you will learn This course is designed to teach you how to use Planning. It includes
More informationOperating Level Agreement (OLA) Template
Operating Level Agreement (OLA) Template About this template This template provides a consistent format for all Operating Level Agreements (OLAs) between internal departments of ITS and a recognized IT
More informationCompliance driven Integrated circuit development based on ISO26262
Compliance driven Integrated circuit development based on ISO26262 Haridas Vilakathara Manikantan panchapakesan NXP Semiconductors, Bangalore Accellera Systems Initiative 1 Outline Functional safety basic
More information0 Introduction Test strategy A Test Strategy for single high-level test B Combined testing strategy for high-level tests...
TPI Automotive Test Process Improvement Version: 1.01 Author: Sogeti Deutschland GmbH Datum: 29.12.2004 Sogeti Deutschland GmbH. Version 1.01 29.12.04-1 - 0 Introduction... 5 1 Test strategy...10 1.A Test
More informationESRI (UK) LTD SUPPORT POLICY
ESRI (UK) Limited ( Esri UK ) Support Policy (Version 10/07/15) Esri UK s Support Policy details (i) the technical support made available for Esri Inc, Esri UK and, where applicable, Schneider Electric
More informationNavigating in ADP Workforce Now for Practitioners
ADP Workforce Now Navigating in ADP Workforce Now for Practitioners Introduction In this self-study, you will learn how to navigate in ADP Workforce Now. The features that you will use depend on your job
More informationKaseya Traverse Unified Cloud, Network, Server & Application Monitoring
PRODUCT BRIEF Kaseya Traverse Unified Cloud, Network, Server & Application Monitoring Kaseya Traverse is a next-generation software solution for monitoring the performance of hybrid cloud and IT infrastructure
More informationExtendTime A completely automated IP Telephony time and attendance solution that immediately realizes an organizational return on investment.
A completely automated IP Telephony time and attendance solution that immediately realizes an organizational return on investment. Introduction Companies that are considering purchasing IP Telephony systems,
More informationISCC 204 AUDIT REQUIREMENTS AND RISK MANAGEMENT. Version 3.0
ISCC 204 AUDIT REQUIREMENTS AND RISK MANAGEMENT Version 3.0 II Copyright notice 2016 ISCC System GmbH This ISCC document is protected by copyright. It is freely available from the ISCC website or upon
More informationISTQB CTFL BH0-10 Questions Answers with Explanation
ISTQB CTFL BH0-10 Questions Answers with Explanation For Software Testing Articles Visit @ http://softwaretestinghelp.com Join the Best Software Testing Training Course @ http://softwaretestinghelp.org
More informationChoosing A HRIS? Let us help!
Choosing A HRIS? Let us help! We are Dresser & Associates, leading national Sage Software Certified Business Partner. Your best source for HR Software, software implementation, training and support. DRESSER
More informationORACLE HOSPITALITY HOTEL CONSULTING SERVICE DESCRIPTIONS November 3, 2017
ORACLE HOSPITALITY HOTEL CONSULTING SERVICE DESCRIPTIONS November 3, 2017 TABLE OF CONTENTS Service Offerings CONSULTING SERVICE OFFERINGS Part Number ORACLE HOSPITALITY HOTEL PROPERTY MANAGEMENT SYSTEM
More informationHP Service Manager. Software Version: 9.40 For the supported Windows and Unix operating systems. Processes and Best Practices Guide (Classic Mode)
HP Service Manager Software Version: 9.40 For the supported Windows and Unix operating systems Processes and Best Practices Guide (Classic Mode) Document Release Date: January 2015 Software Release Date:
More informationIf employees have more than one job with you with different terms and conditions, Safe EMS can cater for multiple contracts.
Safe EMS For the past 3 years, Safe EMS has had a large investment in development to increase functionality to continually provide a comprehensive HR and Payroll solution. This document summarises some
More informationIT Administration including SIMS Support
IT Administration including SIMS Support Service Level Agreement www.eisit.uk info@eisit.uk Tel: 0300 065 8800 Fax: 01622 663591 EIS The Shepway Centre, Oxford Road, Maidstone, Kent, ME15 8AW Contents
More informationSubject : Computer Science. Paper : Software Quality Management. Module : Quality Management Activities Module No: CS/SQM/15
e-pg Pathshala Subject : Computer Science Paper : Software Quality Management Module : Quality Management Activities Module No: CS/SQM/15 Quadrant 1 : e-text QUALITY MANAGEMENT ACTIVITIES Software quality
More informationIBM Rational Software Quality Solutions
IBM Software Group IBM Rational Software Quality Solutions - IBM Rational Performance Tester Denice Wong Technical Consultant Rational Software, IBM Hong Kong 2006 IBM Corporation Agenda IBM Rational Software
More informationEnhanced Time for ADP Workforce Now - Scheduler (W172)
ADP WORKFORCE NOW V12 Enhanced Time for ADP Workforce Now - Scheduler (W172) Parts 1 and 2 Automatic Data Processing, LLC ES Canada 2 Table of Contents TABLE OF CONTENTS 2 Prerequisites... 8 Duration...
More informationVector Software W H I T E P A P E R. Using VectorCAST for Software Verification and Validation of Railway Applications
Vector Software W H I T E P A P E R Using VectorCAST for Software Verification and Validation of Railway Applications Introduction This document is intended to serve as a reference for the usage of VectorCAST
More informationIT portfolio management template User guide
IBM Rational Focal Point IT portfolio management template User guide IBM Software Group IBM Rational Focal Point IT Portfolio Management Template User Guide 2011 IBM Corporation Copyright IBM Corporation
More informationInnovation From the Ground Up:
Innovation From the Ground Up: The Next Generation of Enterprise Business Solutions STAN SWETE Chief Technology Officer Innovation From the Ground Up The Next Generation of Enterprise Business Solutions
More informationDevOps Guide: How to Use APM to Enhance Performance Testing
DevOps Guide: How to Use APM to Enhance Performance Testing CHAPTER 1: Introduction This short ebook discusses how combining performance test automation with application performance management (APM) solutions
More informationKINGS COLLEGE OF ENGINEERING DEPARTMENT OF INFORMATION TECHNOLOGY QUESTION BANK
KINGS COLLEGE OF ENGINEERING DEPARTMENT OF INFORMATION TECHNOLOGY QUESTION BANK Subject Code & Subject Name: IT1251 Software Engineering and Quality Assurance Year / Sem : II / IV UNIT I SOFTWARE PRODUCT
More informationFairsail HCM: Guide for HR Managers
Fairsail HCM: Guide for HR Managers Version 16.01 FS-HCM-HRM-UG-201610--R016.01 Fairsail 2016. All rights reserved. This document contains information proprietary to Fairsail and may not be reproduced,
More informationLEVEL I: ADVANCED FINANCIAL MODELER (AFM)
LEVEL I: ADVANCED FINANCIAL MODELER (AFM) STUDY GUIDE 2017 Introduction The Advanced Financial Modeler (AFM) exam is focused on the skills and knowledge required to build a financial model of a company.
More informationNew Zealand Technical Standard Order NZTSO 2001
New Zealand Technical Standard Order NZTSO 2001 Revision 1 Time in Service Recorders 17/11/15 Published by Civil Aviation Authority PO Box 3555 WELLINGTON 6140 NEW ZEALAND Approved by Manager Aircraft
More informationLine 500. What s new in v7. x62836_sage_p1_cg.indd 1 9/10/07 09:06:38
Line 500 What s new in v7 x62836_sage_p1_cg.indd 1 9/10/07 09:06:38 Contents 1 500: Developed for you 2 What s New? 4 500 at a glance At Sage, we understand that mid-sized and larger businesses have varied
More informationCustomer Support Guide. Customer Support Guide
Customer Support Guide August 8, 2017 August 8, 2017 WingArc1st Inc Table of Contents Table of Contents... i WingArc Customer Support Plan... 2 Support Policies... 3 Definition of a Support Case... 3 Eligibility
More informationSecure Integration of the PersoApp-Open-Source-Library
Secure Integration of the PersoApp-Open-Source-Library Konstituierende Sitzung des Beirates BMI, September 4, 2013 Fraunhofer SIT Agenda I. Security- and quality management measures of the PersoApp-Open-Source-Library
More informationFor Publishers implementing and using the National Product Catalogue in Australia & New Zealand. Load & Maintain your National Product Catalogue
User Guide Cookbook For Publishers implementing and using the National Product Catalogue in Australia & New Zealand December 2016 Load & Maintain your National Product Catalogue Licenses and Trademarks
More informationInternal Control and the Computerised Information System (CIS) Environment. CA A. Rafeq, FCA
Internal Control and the Computerised Information System (CIS) Environment CA A. Rafeq, FCA 1 Agenda 1. Internal Controls and CIS Environment 2. Planning audit of CIS environment 3. Design and procedural
More informationSession Nine: Functional Safety Gap Analysis and Filling the Gaps
Session Nine: Functional Safety Gap Analysis and Filling the Gaps Presenter Colin Easton ProSalus Limited Abstract Increasingly regulatory and competent authorities are looking to hazardous Installation
More informationLaboratory Information Management System Index
Laboratory Information Management System Index About LIMS Patient Tracking Overview Key Module & Key Features LIMS Architecture Benefits LIMS Standards Interface Integration Sample Tracking LIMS. Net Screen-shots
More informationWelcome to the course on the initial configuration process of the Intercompany Integration solution.
Welcome to the course on the initial configuration process of the Intercompany Integration solution. In this course, you will see how to: Follow the process of initializing the branch, head office and
More informationChange Management Methodology
Change Management Methodology Salesforce, Summer 15 @salesforcedocs Last updated: June 22, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark of salesforce.com,
More informationTecnomatix Plant Simulation Worldwide User Conference 2015
Digital Manufacturing and Innovation for the Future Tecnomatix Plant Simulation 12 Dr. Georg Piepenbrock, June 2015 Realize innovation. We make Real What Matters In the way we electrify, automate and digitalize
More informationProcessUnity Standard Support Policy
Customer Support Standard Support Policy ProcessUnity Standard Support Policy Version 3 www.processunity.com customer.support@processunity.com Contents ProcessUnity Standard Support Policy... 1 Introduction...
More informationStat Production Services for Oracle E-Business Suite (Onsite and Remote)
Stat Production Services for Oracle E-Business Suite (Onsite and Remote) Description The Stat Production Services for Oracle E-Business Suite is designed to assist the customer with the implementation
More information1 Descriptions of Function
1 Descriptions of Function Functions of the (WMS) Version 1.5 June 22, 2010 This use case will discuss the functions of the and how a work request is entered into the system, how the WMS prioritizes the
More informationWebSphere. Enablement for WebSphere Industry Content Packs. Telecom Enablement
WebSphere Enablement for WebSphere Industry Content Packs Telecom Enablement Chapter 1. Enablement for the WebSphere Telecom Content Pack The Telecom Enablement can be used by solution architects, IT
More informationAdvantages and Disadvantages of. Independent Tests. Advantages. Disadvantages
8.0 Test Management Outline 8.1 Test organisation 8.2 Test planning and estimation 8.3 Test program monitoring and control 8.4 Configuration management 8.5 Risk and testing 8.6 Summary Independent Testing
More informationUsing Application Response to Monitor Microsoft Outlook
Using Application Response to Monitor Microsoft Outlook Microsoft Outlook is one of the primary e-mail applications in use today. If your business depends on reliable and prompt e-mail service, you need
More informationBASICS OF SOFTWARE TESTING AND QUALITY ASSURANCE. Yvonne Enselman, CTAL
BASICS OF SOFTWARE TESTING AND QUALITY ASSURANCE Yvonne Enselman, CTAL Information alines with ISTQB Sylabus and Glossary THE TEST PYRAMID Why Testing is necessary What is Testing Seven Testing principles
More informationSoftware Testing Life Cycle
Software Testing Life Cycle STLC (Software Testing Life Cycle) is an integral component of SDLC (Software Development Life Cycle). Testing has become a distinct phenomenon during and after the development
More informationJD Edwards World. Forecasting Guide Release A9.3 E
JD Edwards World Forecasting Guide Release A9.3 E20706-02 April 2013 JD Edwards World Forecasting Guide, Release A9.3 E20706-02 Copyright 2013, Oracle and/or its affiliates. All rights reserved. This software
More information6 Core Building Blocks of a Group Benefits Underwriting Application
6 Core Building Blocks of a Group Benefits Underwriting Application POWERING PROFITABLE GROWTH WITH AN INTEGRATED SOLUTION Roger Soppe, CLU Director Industry Principal, Insurance PEGASYSTEMS Non-linear
More informationIBM Cognos Controller
IBM Cognos Controller Full financial close management in a solution managed by the office of finance Highlights Addresses your extended financial close process close, consolidate, report and file Delivers
More informationITIL Foundation v.3. Number: Passing Score: 800 Time Limit: 120 min File Version: 1.0.
ITIL Foundation v.3 Number: 000-000 Passing Score: 800 Time Limit: 120 min File Version: 1.0 http://www.gratisexam.com/ Exam A QUESTION 1 Which of the following is NOT an example of Self-Help capabilities?
More informationWhat s New with the PlantPAx Distributed Control System
What s New with the PlantPAx Distributed Control System Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 1 PLANT-WIDE Control and Optimization SCALABLE and Modular SECURE Open and Information-enabled
More informationTen Requirements for Effective Process Control
Published in ASQ Quality Progress and won the Paper of the Year Award in 2002. Ten Requirements for Effective Process Control Thomas A. Little Ph.D. Thomas A. Little Consulting 12401 N Wildflower Lane
More information