Y E A R E N D S P E C I A L S Save up to 87% Includes Buy One, Get One Specials! Check out our website for program details & online previews.

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1 Y E A R E N D S P E C I A L S Save up to 87% Includes Buy One, Get One Specials! Check out our website for program details & online previews. Sales End December 15 th -30 th. DVD SALE! Get your 1st title at List. Get your 2nd at 33% Off! Get your 3rd or more at 50% Off! BEST-SELLERS LIKE: Give em The Pickle - $925 The Guest, Rev. - $925 In This Together - $925 Painless Performance Improvement - $925 The Practical Coach - $925 Right Words At The Right Time - $895 We re In The Band - $895 and 45 more! Get The Best Value For Your Training Dollars! DVDs, Business Books, & Trainer Packs More than 60 French Programs on sale. Fish! DVDs & DVD Packages at 20% off! Gift With Your Purchase Of $825! DVDs Value of up to $ List Choose from 33 DVDs Colleagues As Customers Giving & Receiving Feedback Good Question Performance Review Resolving Difficult Situations When Harry Coached Sally See all choices on page 5. Trainer Packs Value of $ List Choose from 27 Trainer Packs Assertiveness Skills First Time Leadership Mentoring Team Working Training Games For Trainers Using Emotional Intelligence See website for all choices.

2 Winter Sales Save up to 87% on DVDs, Books, and Trainer Packs All The Resources You Need On Dozens of Training Subjects Such As: Accountability Generational Issues Attitude Harassment Bias Inclusion Bullying Leadership Coaching Mentoring Communication Performance Issues Conflict Problem Solving Cultural Issues Respect Decision Making Stress Management Diversity Team Work EI Time Management Ethics and more! Streaming and elearning & Video Clips: Digital Delivery Almost every program in our extensive library is available for streaming on an external LMS or for your LMS. We have more than 200 elearning programs available as well as hundreds of video clips that can be used in your custom online training. Licenses are typically from 1-3 years. Some perpetual licenses are also available. Call or us today with your list of needs. We ll find the solutions for you! The Fine Print Guidelines For Our Specials Special offers and other discounts cannot be combined unless indicated by your account manager. Free DVDs are of equal or lesser value. Special pricing is applicable on DVDs, and Trainer Packs only. Ancillary items are not included in this sale, unless specifically indicated. Gift items are subject to availability-equal value substitutions may be made. Prices shown do not include shipping or taxes.

3 FISH! DVD Sale Save 20%* on all DVDs & DVD Packages! *Off The List Prices Below. Fish! DVD or USB $849 * Fish! Business Solution - $2499 Fish! Culture Pack - $1389 Fish! Culture Training Pack - $1695 Fish! Sticks - $849 Fish! Trainer Tools Pack - $1435 Fish! Tales Building Trust - $295 Fish! Tales Jump Start - $295 Fish! Tales Peak Experience - $295 Fish! Tales Sprint - $295 Fish! Tales Vital Signs - $295 * Available in French Bonus With FISH! Purchase An $80+ Value! Free with the purchase of the one and only Fish DVD or USB. 3 - Fish! Tote Bags 2 - Who Are You Being? Wristbands 1 - Fish! Pen 1 - Our Workplace Poster 1 - Pete The Perch 1 - Fish! Book 1 - Fish! Magnet

4 Winter Sale Save % On The List Prices Below. Purchase 1 DVD and you'll save 20% Purchase 2 DVDs and you'll save 25% Purchase 3 DVDs and you'll save 30% Purchase 4 or more DVDs and you'll save 35% Abilene Paradox - $1075 * Accountability That Works - $1075 Dealing With Conflict - $1075 * Emotional Intelligence - $1075 * Ethics 4 Everyone - $1075 * Everest - $775 Groupthink, 2e - $1075 * Positive Discipline - $1075 * The Pygmalion Effect - $1075 * Remember Me 3e - $955 * Taking Charge Of Change - $1075 * Tell Me A Story - $1075 Working With You Is Killing Me - $995 * Available in French and many more! BOGO Sale Buy 1, Get a 2nd at 50 % off the list prices below. Includes programs from Dewitt Jones, Joel Barker, Laura Goodrich, BJ Gallager & more Celebrate What s Right With The World - $825 * Celebrate! Change Your Lens - $795 * The Comeback - $595 Embracing Change - $395 The Encouraging Manager - $395 Everyday Creativity - $825 * For The Love Of It - $825 * It s Your Call - $495 The New Business Of Paradigms 2e - $895 Shifting Years - $595 What Do You See? - $495 and more! * Available in French

5 $99 DVD Special Save % All titles on this page are $99! Activating Attitude List $295 Body Language Skills At Work List $795 Challenging Absenteeism List $795 Colleagues As Customers List $795 * The Cracked Pot List $295 Feedback Techniques List $795 Giving & Receiving Feedback List $595 Goals: The Backbone Of Dreams List $485 Good Question List $795 * Improving Attendance List $795 It s Up To You: Stopping Sexual Harassment For Employees List $795 It s Up To You: Stopping Sexual Harassment For Managers List $795 Life s Lessons-Customer Service List $295 Life s Lessons-Leadership List $295 Life s Lessons-Motivation List $295 Life s Lessons-Teamwork List $295 Life s Lessons-Values & Ethics List $295 The Little Frog List $295 Manager Or Mouse List $165 * Available in French More $99! On The Brink Of Perfection List $295 On-The-Job Coaching List $795 The Panel List $595 The Applicant List $595 Performance Counselling List $525 * Performance Review List $595 * Powerful Presentation Skills List $795 Resolving Difficult Situations List $595 Solving Performance Problems List $795 Stress Tacklers List $295 Surviving The Appraisal Interview List $595 * Unlocking Conflict List $295 When Harry Coached Sally List $595 Winning List $485 * Available in French

6 HUGE Savings! Buy 1 program from this page, get a second one FREE! Get the lower or equal priced program for free. Bad Apples: How To Deal With Difficult Attitudes - $875 Bury My Heart At Conference Room B - $865 Coach The SALE For Sales Managers - $1075 The Courage To Coach For Retail - $395 Everybody Wins: How To Turn Conflict Into Collaboration - $995 Fearless Facilitation: How To Lead Effective Meetings - $995 Fearless Facilitation: How To Lead Effective Training - $995 Glad I Could Help: Real Customer Service Situations For Discussion - $995 Integrity Every Day - $795 MEET Zero Tolerance: Enforcing Zero Tolerance With Fairness & Respect - $395 Once Upon A Leader: Tales Of Legendary Leadership - $525 Sexual Harassment: It Can Happen Here - $935 Support The SALE For Service & Support Professionals - $1075 Training Bytes: Achieving Communication Excellence - $665 Training Bytes: Increasing Emotional Intelligence - $665 Training Bytes: Managing Your Own Productivity - $665 Whale Done! In Action - $925 Win The SALE For Sales Professionals - $1075

7 Stress Management Sale Save 20% on all DVDs All The Resources You Need On The Subject Of Stress Management And Managing Stress Using Emotional Intelligence. The DVD programs on this special will help your organization and all employees, cope with the number one issue affecting your health stress! We carry DVDs, CDs, Stress Profilers, Trauma, PSTD Prevention and Insomnia Survival Kits, Biodots, Stress Balls, and more! Check out these Best Selling DVDs The Emotional Intelligence Series - $875 Demonstrating Emotional Intelligence - $325 EI & Optimal Performance - $325 Understanding Emotional Intelligence - $325 Stress Management: A 3-Part Series - $545 A Day Away From Stress - $115 Managing Stress - $225 Recognizing Stress - $225 Resilience: Mastering Stress - $225 Short Circuiting Stress - $115 Stress, Weight Control & Emotional Eating - $225 Work - $225 and more. Quick Stress Tip Allowing Extra Time Time pressure is a major source of stress. The next time you snap at the kids, feel stressed in a traffic jam or get chewed out by your boss, look below the surface. Time pressure is often the culprit. To counteract this stressor, build in extra time for everything that you do: For kids who dawdle, for traffic that gets tied up and for assignments that often take longer than you think. When you take this simple advice to heart you'll be amazed at how much stress you'll avoid.

8 Save BIG On These Programs! Buy 1 or more and save 20-30% On The List Prices Below. AK Winter Sale Save 25% Chilean Mine Rescue - $695 Fall 7 Times, Stand Up 8 - $295 How To Put A Giraffe In A Refrigerator? - $325 How To Ask Positive Questions - $495 It s A Wonderful Life - $795 The Power Of Teamwork - $695 Twelve Angry Men - $795 What A Manager Should Say - $295 WorkTeams And The Wizard Of Oz - $795 VV Winter Specials Save 30% On The List Prices Below. Customer Service: Make It Easy! - $795 Customer Service Gone Viral - $795 Leadership Feedback - $870 Leading More With Less - $795 Leading With Persuasion - $695 Managing Me - $795 Would I Follow Me? - $695 Would I Inspire Me? - $795...& more. WPP Winter Sale Save 20 % On The List Prices Below. Basic Facilitation - $695 Dimensions Of Coaching - $695 Effective People Skills - $800 Five Star Teamwork - $725 How You Think Is Everything - $695 People - $375...& more.

9 Save 10% On This Product Line Buy 1 or more titles and save 10% on the list prices below-until Dec. 15th Winter Book Sale More Thank A Gut Feeling IV - $1275 Creating The Respect Effect - $995 The Four Styles - $995 Getting To Yes - $995 Is It Bias? Making Diversity Work - $795 Little Things Mean A Lot - $995 Managing Four Generations - $995 Mixing Four Generations - $795 The New Time Of Your Life - $895 The Plus Of Us: Diversity Training - $795 The Threat Detector - $430 Toxic Talk: What Would You Say? - $495 and many more 25% Off now only $7.87 each! Choose from the following 4 titles: Ethics4Everyone Five Star Teamwork Manager s Communication Start Right, Stay Right **Sorry, we are now sold out of Santa Books. Trainer Pack/Toolkit Sale Limited quantities of hard copies for $84.99 OR Digital versions at 20% off $ each! Choose from these titles and 21 more Action Learning Communication Skills Customer Care Pack Developing People Managing Change Training Games For Trainers Using Emotional Intelligence At Work

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