Employee Engagement: Why it Really Matters to Organizations Presented by: Pamela Schneider

Transcription

1 Employee Engagement: Why it Really Matters to Organizations Presented by: Pamela Schneider

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3 HOUSEKEEPING CREDIT QUESTIONS TOPIC

4 HOUSEKEEPING Certificates delivered by no later than 3/23/17 Be watching using YOUR unique URL for login Stay on the webinar, online for the full 60 minutes. The use of this seal confirms that this activity has met HR Certification Institute's (HRCI ) criteria for recertification credit pre-approval. Recertification Credit Hours Awarded: 1 Specified Credit Hours: HR (General) recertification credit hours toward aphr, PHR, PHRca, SPHR, GPHR, PHRi, SPHRi recertification through HR Certification Institute's (HRCI ). For more information about certification or recertification, please visit the HR Certification Institute website at Recertification Credit Hours Awarded: 1 Specified Credit Hours: HR (General) recertification credit hours toward aphr, PHR, PHRca, SPHR, GPHR, PHRi, SPHRi recertification through HR Certification Institute's (HRCI ). For more information about certification or recertification, please visit the HR Certification Institute website at

5 Today s Presenter Pam Schneider Currently serves as a Principal Product Manager for the TMS suite at Ascentis 18 years in the Talent Management industry She has had prominent roles in support, implementation and product management at several companies and currently Ascentis.

6 Agenda Levels and types of engagement Habits and behaviors of engaged and disengaged employees Impacts of engagement How leaders can impact engagement Cost effective techniques to boost engagement Questions

7 Poll What level of employee engagement do you feel you have in your organization? Low Medium High Not sure

8 Levels of Engagement What is employee engagement? Levels of Engagement The Engaged Contribution is high contribution and satisfaction is high Almost Engaged Contribution is medium to high and satisfaction is medium to high Honeymooners Contribution is low and satisfaction is medium to high Crash and Burners Contribution is medium to high and satisfaction is low The Disengaged Contribution is low to medium and satisfaction is low

9 Types of Engagement Engaged The 1 st 3 levels are engaged. They have passion and feel connected Not Engaged The crash and burners are not engaged. They have checked out, no passion or energy Actively Disengaged The disengaged level is actively disengaged. They are unhappy and acting it out in the workplace.

10 Disengaged Employees Habits of Disengaged Employees An I don t care attitude Coming in late or calling out Quality of work declines Negative attitude Unhealthy Activities

11 Engaged Employees Habits of Engaged Employees Understands expectations Is part of the solutions rather than the problems Committed to the organization Requires constant feedback and encouragement Build professional relationships

12 Poll Does your organization have an employee engagement program? Yes No Not sure

13 Impact of Engagement Disengaged Profit killers Low performance in their own job Low levels of adaptability to change Low trust in management Will leave at 5 PM regardless of what came up Low productivity due to call in due to illness Engaged Achieve twice the annual net income Excellent performance in their own job High levels of adaptability to change High trust in management More likely to stay at work if something need to be done Lower absenteeism

14 Impact of Engagement 37% lower absenteeism and 41% fewer quality defects Talent, ENGAGEMENT, and 10+ years of service Just 37% of engaged employees would consider leaving for a 20% raise or less, compared to 54% of actively disengaged employees Employee engagement programs can increase profits by $2400 per employee per year Retain over 80% of their customers

15 Leadership & Engagement What Leaders can do to help engagement Create trust Encourage open and honest communication Show you care about the employees well being Solicit ideas and incorporate them into the initiatives Have meaningful performance check-ins Recognize achievements Encourage growth within the organization Support the talent management program

16 Engagement Ideas Low cost effective options Flexibility Accountability Communication is KEY Include structure manager / employee performance check-in s Programs that allow peer to peer collaboration Establish mentor programs Have a great on-boarding program Celebrate accomplishments / rewards program Promote from within Encourage potlucks, ice cream socials, birthday celebrations at each location

17 QUESTIONS Enter all questions into the Questions section of the GoToWebinar panel on your computer screen

18 HOUSEKEEPING Certificates delivered by no later than 3/23/17 Be watching using YOUR unique URL for login Stay on the webinar, online for the full 60 minutes. The use of this seal confirms that this activity has met HR Certification Institute's (HRCI ) criteria for recertification credit pre-approval. Recertification Credit Hours Awarded: 1 Specified Credit Hours: HR (General) recertification credit hours toward aphr, PHR, PHRca, SPHR, GPHR, PHRi, SPHRi recertification through HR Certification Institute's (HRCI ). For more information about certification or recertification, please visit the HR Certification Institute website at Recertification Credit Hours Awarded: 1 Specified Credit Hours: HR (General) recertification credit hours toward aphr, PHR, PHRca, SPHR, GPHR, PHRi, SPHRi recertification through HR Certification Institute's (HRCI ). For more information about certification or recertification, please visit the HR Certification Institute website at

19 How Can Ascentis Help Me? Ascentis Talent Management Track on-going feedback. Desktop and mobile interface Allows on-demand and on-going feedback on all performance items Simple - No training required Specific On-demand training that s tailored to the individual Now - Give more DIGITAL feedback to solve today s performance challenges and to complete annual reviews in minutes not hours.

20 Free live webinars monthly Free HRCI, SHRM, and APA credits All webinars recorded and posted to website for free. UPCOMING WEBINARS Mar. 2, 2017 Using Behavioral Assessments in Recruitment and Hiring Mar. 7, 2017 The Advantages of Hiring U.S. Veterans Mar. 16, 2017 The Hidden Cost of Turnover and Strategies to Increase Retention Mar. 21, 2017 HR 101: Are Your Leaders Equipped With the Knowledge They Need?

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