Creating Dynamic Teams Getting Beyond the Wishing Well. Presented by: Candice Gottlieb-Clark, President Dynamic Team

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1 Creating Dynamic Teams Getting Beyond the Wishing Well Presented by: Candice Gottlieb-Clark, President Dynamic Team

2

3 HOUSEKEEPING CREDIT QUESTIONS TOPIC

4 HOUSEKEEPING Certificates delivered by no later than 6/16/17 Be watching using YOUR unique URL for login Stay on the webinar, online for the full 60 minutes. The use of this seal confirms that this activity has met HR Certification Institute's (HRCI ) criteria for recertification credit pre-approval. Recertification Credit Hours Awarded: 1 Specified Credit Hours: HR (General) recertification credit hours toward aphr, PHR, PHRca, SPHR, GPHR, PHRi, SPHRi recertification through HR Certification Institute's (HRCI ). For more information about certification or recertification, please visit the HR Certification Institute website at Recertification Credit Hours Awarded: 1 Specified Credit Hours: HR (General) recertification credit hours toward aphr, PHR, PHRca, SPHR, GPHR, PHRi, SPHRi recertification through HR Certification Institute's (HRCI ). For more information about certification or recertification, please visit the HR Certification Institute website at

5 Today s Presenter Candice Gottlieb-Clark President of Dynamic Team Solutions, an organization whose mission is to improve leaders, strengthen teams and enhance the functionality of your business. Master s Degree in Counseling and Certified in the fields of Counseling, Mediation, and Executive Coaching. A frequent speaker and writer on topics of leadership, teamwork, and conflict management. Candice has been published in multiple professional and online journals and maintains a blog to educate others. Find us at

6 Agenda Creating Dynamic Teams Recognizing the Key Elements Identifying What s Missing Strategies to Develop Dynamic Teams Creating an Action Plan for Change

7

8 Survey What do you consider to be the fundamental component of Teambuilding? 1. Trust 2. Communication 3. Accountability 4. Leadership

9 Steps to Teambuilding Leadership

10 Leadership Capability Confidence Predictable Trust in the team Reciprocal respect

11 Steps to Teambuilding Leadership Communication

12 Communication Exchanging information Developing rapport Admit to problems Ask challenging questions

13 Steps to Teambuilding Leadership Communication Trust and Honesty

14 Trust and Honesty Team shows support Openly admit mistakes Share ideas Solution oriented Willingness to help Honesty is the foundation for trust; form of you intimacy. can t have one without the other Honesty is the highest

15 Steps to Teambuilding Leadership Communication Trust and Honesty Clear Goals

16 Clear Goals Big Picture Meaningful Steps Clear Expectations Priorities

17 Steps to Teambuilding Leadership Communication Trust and Honesty Accountability Clear Goals

18 Accountability Ownership Commitments are kept Follow-through Recognition of others

19 Steps to Teambuilding Leadership Communication Crisis Management Trust and Honesty Accountability Clear Goals

20 Crisis Management Prepare for Inevitable Conflict Management - Personality Differences - Morale/Turnover Productivity and Demands - Managing Clients/Consumers - Back-up Planning New Opportunities

21 Planning Begin - Put in place any steps that are missing/needed. - Policies - Training - Leadership development Continue - Maintenance - Follow-up - Flexibility Plan - Moving Forward - Goals - Processes HOW Start here! WHAT WHEN? WHO WHY

22 QUESTIONS Please enter any questions you may have into the Questions section of the GoToWebinar panel that appears on your computer screen.

23 HOUSEKEEPING Certificates delivered by no later than 6/16/17 Be watching using YOUR unique URL for login Stay on the webinar, online for the full 60 minutes. The use of this seal confirms that this activity has met HR Certification Institute's (HRCI ) criteria for recertification credit pre-approval. Recertification Credit Hours Awarded: 1 Specified Credit Hours: HR (General) recertification credit hours toward aphr, PHR, PHRca, SPHR, GPHR, PHRi, SPHRi recertification through HR Certification Institute's (HRCI ). For more information about certification or recertification, please visit the HR Certification Institute website at Recertification Credit Hours Awarded: 1 Specified Credit Hours: HR (General) recertification credit hours toward aphr, PHR, PHRca, SPHR, GPHR, PHRi, SPHRi recertification through HR Certification Institute's (HRCI ). For more information about certification or recertification, please visit the HR Certification Institute website at

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