Management Yesterday and Today. Chapter Outline
|
|
- June Reeves
- 6 years ago
- Views:
Transcription
1 hapter Two Management Yesterday and Today Chapter Outline Historical background of management Scientific management Taylor, Frank and Gilbreth General administrative theorists Fayol Max Weber Quantitative approach to management Toward understanding organizational behavior Early advocates of OB The Howthorne studies 1
2 Chapter Outline (cont d) The systems approach The contingency approach Current trends and issues Globalization ethics Workforce diversity Managing in e-business world Knowledge management and learning organizations Quality management Historical background of management Early examples of management The pyramids The Venice Division of labor Adam Smith Industrial revolution 2
3 Management Theory Classical Perspective Humanistic Perspective Contemporary Trends Scientific Management General Management Bureaucratic Organizations Human Relations Movement Human Resources Perspective Behavioral Sciences Approach Management Perspectives Over Time 1990 The Learning Organization 1980 Total Quality Management 2010 Contingency Views 1970 Systems 1940 Management Science Classical 1890 Humanistic
4 Classical Perspective Emphasized a rational, scientific approach to the study of management Sought to make organizations efficient Classical Perspective Three Sub-Fields Scientific Management Bureaucratic Organizations Administrative Principles 4
5 Classical Sub-Field(1) Scientific Management the father of scientific management Frederick W.Taylor 1911, The Principles of Scientific Management Working at Midvale Steel Company, Taylor witnessed many inefficiencies, he sought to create a mental revolution among both workers and managers by defining clear guidelines for improving production efficiency. Classical Sub-Field(1) Scientific Management Taylor s 4 principles of management 1. Develop a science for each element of an individual work, which will replace the old rule-of-thumb method 2. Scientifically select and then train, teach, and develop the worker 3. Heartily cooperate with the workers so as to ensure all work is done in accordance with the principles of science 4. Divide work and responsibility equally between management and workers. 5
6 Is scientific management totally scientific? Any constraints? Classical Sub-Field(1) Scientific Management Contributions Demonstrated the importance of compensation for performance. Initiated the careful study of tasks and jobs. Demonstrated the importance of personnel and their training. Criticisms Did not appreciate social context of work and higher needs of workers. Did not acknowledge variance among individuals. Tended to regard workers as uninformed and ignored their ideas. 6
7 Essence workers Scientific revolution managers Classical Sub-Field(1) Scientific Management Frank and Lillian Gilbreth Known for the experiments in bricklaying Used motion pictures to study handand-body motions Devised a classification scheme to lable 17 basic hand motions called therbligs 7
8 Classical Sub-Field(2) General Administrative Theory the father of modern management Henri Fayol Described the practice of management as something distinct from accounting finance, production etc. Management was an activity common to all human endeavors in business, government and even in the home 1908, 14 principles of management Delineating the management functions of planning, organizing, commanding, coordinating, and controlling Henri Fayol s 14 Principles of Management Division of labor Centralization Authority Scalar chain Discipline Order Didn t mention the Unity of command Equity interrelationship Unity of direction among the 14 points Stability and tenure Subordination of of staff individual interest for Initiative common good Esprit de corps Remuneration 8
9 Classical Sub-Field(3) Bureaucratic Organizations the father of organization theory Max Weber He developed a theory of authority structures and relations called bureaucracy The features of the ideal bureaucratic structure Career Orientation Inpersonality Division of Labor A bureaucracy should have Authority Hierarchy Formal Selection Formal Rules and Regulations 9
10 Characteristics of Traditional Management Bureaucratic Scientific Administrative Characteristics Rules Impersonality Division of labor Hierarchy Authority structure Lifelong commitment Rationality Characteristics Training routines and rules One best way Financial motivation Characteristics Defining of management functions Division of labor Hierarchy Authority Equity Focus Whole organization Benefits Consistency Efficiency Drawbacks Rigidity Slowness Focus Worker Benefits Productivity Efficiency Drawbacks Overlooks social needs Focus Manager Benefits Clear structure Rules Drawbacks Doesn t consider environment Overemphasizes managers behavior Quantitative approach Important contributions Evolved out of the development of mathematical and statistical solutions to military problems Involves applications of statistics, optimization models, information models and computer simulations Today s use Making budgeting Scheduling Quality control Similar decisions 10
11 Humanistic Perspective Emphasized understanding human behavior Dealt with needs & attitudes in the workplace Truly effective control comes from within the individual worker rather than authoritarian control Hawthorne Studies brought this perspective to forefront Humanistic Perspective Three Sub-Fields Human Relations Movement Human Resources Perspective Behavioral Sciences Approach 11
12 Humanistic Sub-Field(1) Human Relations Movement Early advocates Robert Owen Hugo Munsterberg(p33.) George Elton Mayo and his Hawthorne Studies ten years study Four experimental & three control groups Five different test Humanistic Sub-Field(1) Human Relations Movement Mayo concluded Behavior and attitudes are closely related Group influences significantly affect individual behavior Group standards establish individual worker output money is a less factor in determining output than are group standards, group attitudes and security 12
13 Humanistic Sub-Field(2) Human Human Resources Perspective Combines design of job tasks with theories of motivation. Maintains an interest in worker participation. Considers the daily tasks that people perform. Abraham Maslow s Need Theory General Examples Self-fulfillment Self-actualization Organizational Examples Challenging Job Status Esteem Job Title Friendship Belonging Friends Stability Shelter Safety Physiological Retirement Plan Wages Based on needs satisfaction 13
14 Douglas McGregor Theory X & Y Theory X People are lazy People lack ambition Dislike responsibility People are selfcentered People don t like change Theory Y People are energetic People want to make contributions People do have ambition People will seek responsibility Humanistic Sub-Field(3) Behavioral Sciences Approach Develops theories about human behavior based on scientific methods & study Sub-field of the Humanistic Perspective Applies social science in an organizational context In understanding employees draws from economics, psychology, sociology 14
15 Contemporary Trends Management Science System Theory Contingency View Management Science Perspective Emerged after WW II Distinguished for its application of mathematics, statistics to problem solving Operations Research emerged Operations Management emerged Management Information Systems emerged 15
16 The systems approach The organization as an open system Inputs Transformation process Outputs The systems approach and managers Managers coordinate the work activities of the various part of the organization Decisions and actions taken in one organizational area will affect others The organizations are not self-contained The Organization as an Open System 16
17 The contingency approach Organizations are different, face different situations, and require different ways of managing Popular contingency variables Organization size Routineness of task technology Environmental uncertainty Individual differences Contingency Theory of Organizational Design 17
18 Current trends and issues Globalization ethics Workforce diversity Entrepreneurship Managing in e-business world Knowledge management and learning organizations Quality management Interacting Elements In A Learning Organization Open Information n Leadership n n Participative Strategy LEARNING ORGANIZATION Empowered Employees n n Team-Based Structure n Strong, Adaptive Culture 18
19 学习型组织与传统型组织的比较 Attitude towards change Attitude towards new opinion Who is responsible for innovation concerns Source of advantage Responsibility of managers Learning organization Must Ready to accept Every member not learn Learning ability, knowledge and techniques impower Traditional organization If it works now, not a must not always ready to accept R&D mistake Products and services control Discussion Can a quantitative or mathematical technique help a manager solve a people problem such as how to motivate employees or how to distribute work equitably? Explain. Would you feel more comfortable in a learning organization or in a traditional organization? Why? 19
Chapter 2 THE HISTORY OF MANAGEMENT
Chapter 2 THE HISTORY OF MANAGEMENT Management Perspectives Over Time Exhibit 2.1, p.44 2000 The Technology-Driven Workplace 1990 The Learning Organization 1980 Total Quality Management 2000 1970 Contingency
More informationDEVELOPMENT OF MANAGEMENT THOUGHT
DEVELOPMENT OF MANAGEMENT THOUGHT Both theory and history are indispensable tools for managing contemporary organizations. A theory is a conceptual framework for organizing knowledge that provides a blueprint
More informationManagement. tenth edition. Copyright 2010 Pearson Education, Inc. Publishing as Prentice Hall 2 1
Management tenth edition Stephen P. Robbins Mary Coulter Chapter 2 Management History 2 1 Learning Outcomes 2.1 Historical Background Of Management. Explain why studying management history is important.
More information8/19/2011. Major Questions You Should Be Able to Answer. Major Questions You Should Be Able to Answer
Management Theory Essential Background for the Successful Manager Chapter Two McGraw-Hill/Irwin Copyright 2011 by The McGraw-Hill Companies, Inc. All rights reserved. Major Questions You Should Be Able
More informationMH-2. Copyright 2012 Pearson Education, Inc. Publishing as Prentice Hall
Describe some early management examples Explain the various theories in the classical approach Discuss the development and uses of the behavioral approach Describe the quantitative approach Explain the
More information1/16/2009. Chapter Two
Chapter Two Traditional and Contemporary Issues and Challenges Slide content created by Charlie Cook, The University of West Alabama Copyright Houghton Mifflin Company. All rights reserved. Learning Objectives
More informationPrinciples of Management MGT503 SYSTEM S VIEW OF MANAGEMENT AND ORGANIZATION
SYSTEM S VIEW OF MANAGEMENT AND ORGANIZATION Lesson 4.11 Managing Systems Another way to look at the manager s job is from the perspective of managing systems. System: A system is a set of interrelated
More informationCHAPTER 2 THE EVOLUTION OF MANAGEMENT THOUGHT LEARNING OBJECTIVES. To describe the evolution of management theory.
CHAPTER 2 THE EVOLUTION OF MANAGEMENT THOUGHT LEARNING OBJECTIVES To describe the evolution of management theory. To explain the principle of job specialization and division of labor. To identify the principles
More informationM A N A G E M E N T F U N D A M E N T A L S I N T R O D U C T I O N T O M A N A G E M E N T G R A D U A T E D I P L O M A I N M A N A G E M E N T
M A N A G E M E N T F U N D A M E N T A L S I N T R O D U C T I O N T O M A N A G E M E N T G R A D U A T E D I P L O M A I N M A N A G E M E N T M A N A G I N G I N T U R B U L E N T T I M E S 18/05/2017
More informationM A N A G E M E N T F U N D A M E N T A L S I N T R O D U C T I O N T O M A N A G E M E N T G R A D U A T E D I P L O M A I N M A N A G E M E N T
M A N A G E M E N T F U N D A M E N T A L S I N T R O D U C T I O N T O M A N A G E M E N T G R A D U A T E D I P L O M A I N M A N A G E M E N T M A N A G I N G I N T U R B U L E N T T I M E S 24/03/2017
More informationChapter 2 Traditional and Contemporary Issues and Challenges
Islamic Azad University Managing Organizational Behavior Moorhead & Griffin Chapter 2 Traditional and Contemporary Issues and Challenges Lecturer: Dr. Ehsan Sadeh Ph.D. in Management / Asst. Professor
More informationManagement and Organizational Behavior. Historical Foundations. Ancient History. Historical Foundations of Management - 1
Management and Organizational Behavior Historical Foundations of Management - 1 Historical Foundations Classical Approaches to Management Behavioral Management Approaches Modern Approaches to Management
More informationAns: b Difficulty: Moderate LO1: Classical Management Approaches AACSB: Analytic Motivation Concepts Bloom s Taxonomy: Comprehension
Management, 13th Edition SOLUTION MANUAL Schermerhorn Bachrach https://testbankreal.com/download/management-13th-edition-solutionmanual-schermerhorn-bachrach/ Management, 13th Edition TEST BANK Schermerhorn
More informationMANAGERS AND THE STUDY OF MANAGEMENT MANAGER, MANAGEMENT, THE EVOLUTION OF MANAGEMENT, O CLASSICAL APPROACH, BEHAVIOURAL APPROACH, MANAGEMENT SCIENCE
MANAGERS AND THE STUDY OF MANAGEMENT MANAGER, MANAGEMENT, THE EVOLUTION OF MANAGEMENT, O CLASSICAL APPROACH, BEHAVIOURAL APPROACH, MANAGEMENT SCIENCE APPROACH, THE SYSTEMS APPROACH, CONTINGENCY APPROACH
More informationClassical & Neo Classical Theories
Classical & Neo Classical Theories Submitted To Mr Udit Pandey Submitted By Abhay Kpkoti Two Schools Of Thought 1. Classical Management (1800-1930) Administrative Theory (Henry Fayol) Scientific Management
More informationCHAPTER 2 DEVELOPMENT OF MANAGEMENT THOUGHTS
DEVELOPMENT OF MANAGEMENT THOUGHT Management has developed since the time when the world came into existence. Whenever group efforts are necessary to achieve anything, there is a need for management. Kautilya
More informationRoots of modern management
Roots of modern management Roots of modern management Classical approach to management looks at the field from the perspective of how to improve the productivity of operative personnel Frederick Winslow
More informationSocial Welfare Administration. Byungdeok Kang Handong Global University
Social Welfare Administration Byungdeok Kang Handong Global University Organizational Theory The Main Target of Administration? Organizational Theory? Organizational Theories Bureaucracy Scientific Management
More informationChapter 02 Test Bank
Chapter 02 Test Bank Student: 1. In the context of the origins of management, Wu Qi, a Chinese general, discussed the importance of planning and leading in his book The Art of War. True False 2. In the
More informationManagement. Unit 4 Shaheed
Management Unit 4 Shaheed Syllabus Management: Levels of management- Top, Middle, Supervisory Principles of Management (Historical Perspective) Fayol s principles of management, Scientific Management Principles
More informationChapter 02. The Evolution of Management. True / False Questions
Chapter 02 The Evolution of Management True / False Questions 1. In the context of the origins of management, Wu Qi, a Chinese general, discussed the importance of planning and leading in his book "The
More informationManagement. Part I: Introduction Ch. 2. The evolution of management
Management Part I: Introduction Ch. 2. The evolution of management Dan C. Lungescu, PhD, assistant professor 2015-2016 Course outline Management Part I: Introduction Part II: Planning Part III: Organizing
More informationModels of management
Slide 2.1 Models of management Why study models of management? The competing values framework Rational goal Internal process Human relations Open systems Models for uncertain conditions Slide 2.2 Management
More informationChapter 02 The Evolution of Management Thought
Chapter 02 The Evolution of Management Thought TEST PLANNING TABLE FOR CHAPTER 2 Learning Goal Easy Moderate Hard 1. Describe how the need to increase organizational efficiency and effectiveness has guided
More information1.What is Organisation and Organisational Behaviour?
1.What is Organisation and Organisational Behaviour? Organisation is a cooperative interaction dynamic in social system with the purpose of satisfying individual needs (Barnard, 1938). This is not a sole
More informationHUMAN RELATIONS: A Background. Copyright 2010 by the McGraw-Hill Companies, Inc. All rights reserved.
1 HUMAN RELATIONS: A Background McGraw-Hill/Irwin Copyright 2010 by the McGraw-Hill Companies, Inc. All rights reserved. Learning Objectives Define human relations. Explain the importance of human relations
More information1. In the context of the origins of management, Wu Qi, a Chinese general, discussed the importance
Chapter 02 The Evolution of Management True / False Questions 1. In the context of the origins of management, Wu Qi, a Chinese general, discussed the importance of planning and leading in his book The
More informationThe Nature of Organizational Theory. (Management Theory)
The Nature of Organizational Theory (Management Theory) An organization is a collection of people working together under a division of labor and a hierarchy of authority to achieve a common goal. Continuously
More informationMGT503 - Principles of Management of Faqs By
MGT503 - Principles of Management of Faqs By Who are Managers? Answer: A manager is someone who works with and through other people by coordinating their work activities in order to accomplish organizational
More information1. The principles of scientific management were proposed by Frederick Taylor.
Chapter 2: Management Learning Past to Present True/False 1. The principles of scientific management were proposed by Frederick Taylor. Answer: True 2. Coordination refers to providing and mobilizing resources
More informationUniversity of the Incarnate Word COMM 2341 Session Notes Chapter 2 Organizational Communication
University of the Incarnate Word COMM 2341 Session Notes Chapter 2 Organizational Communication I. Communication inside the organization A. Formal messages flow downward, upward, and horizontally. 1. Downward
More informationModern Management, 12e (Certo) Chapter 2 Managing: History and Current Thinking
Modern Management, 12e (Certo) Chapter 2 Managing: History and Current Thinking 1) Henri Fayol was a major contributor to the field of classical management theory. Answer: TRUE Page Ref: 28 Objective:
More informationOrganizational Theory
Organizational Theory Lothar Fuhr 21.07.2015-1 - Organizational Theory in 4 steps Learning Experience Clear Terms & Background History Outlook - 2 - ... Lothar.Fuhr@web.de - 3 - What is Organization Theory?
More informationMT2050 NAU Week 2 Chapter 1 & 2 Quiz
Name: Class: Date: MT2050 NAU Week 2 Chapter 1 & 2 Quiz Multiple Choice Identify the letter of the choice that best completes the statement or answers the question. 1. Which of the following is not a function
More informationOperation Management. Slide Prepared By Bijay Lal Pradhan
Operation Management Slide Prepared By Bijay Lal Pradhan Chapter 1 Introduction to Operations Management Overview 1 Introduction, Scope, Importance. 2 The operations manager and the management process.
More information2.1 Classical and humanistic perspective of administration
Introduction to Business Administration Lesson 2 2. The administrator The administrator is in charge of managing aspects of an organization by using its resources to accomplish common goals and objectives.
More informationChapter 7 Management and leadership
Chapter 7 Management and leadership Leadership and management Definitions of leadership Leadership means giving a lead to others. A leader gives guidance and direction, and other ( followers ) follow the
More informationChapter Ten. Motivating Employees. McGraw-Hill/Irwin. Copyright 2010 by the McGraw-Hill Companies, Inc. All rights reserved.
Chapter Ten Motivating Employees McGraw-Hill/Irwin Copyright 2010 by the McGraw-Hill Companies, Inc. All rights reserved. INTRINSIC REWARDS The Value of Motivation Intrinsic Rewards -- Personal satisfaction
More informationChapter 01 Introduction to OM
Chapter 01 Introduction to OM 1. As a service business, the operations management activities of an airline company have nothing in common with the operations management activities within a bicycle manufacturing
More informationCork Institute of Technology. Summer 2006 Business Management (Time: 3 Hours)
Cork Institute of Technology Bachelor of Business Studies (Honours) in Information Systems - Stage 1 Answer All Questions from Section A and THREE out of Five Questions in Section B. Use attached answer
More informationChapter 11. Motivation at Work. Copyright 2005 by South-Western, a division of Thomson Learning. All rights reserved.
Chapter 11 Motivation at Work Copyright 2005 by South-Western, a division of Thomson Learning. All rights reserved. Definition of Motivation Motivation - the process of arousing and sustaining goal-directed
More informationThe Influence of Classical and Human-Relations Approaches in Management Today, A Critical Evaluation.
The Influence of Classical and Human-Relations Approaches in Management Today, A Critical Evaluation. Prepared for University of South Wales Dr. Leonidas Efthymiou Management Theories and Philosophies
More informationChapter Two: Bureaucracy (The actual bureaucracy)
Chapter Two: Bureaucracy (The actual bureaucracy) What is Bureaucracy? Is Bureaucracy viewed negatively?? Especially in developing countries?? What is Bureaucracy? It is easily to describe bureaucracy
More informationHuman Relations and Behavioural Approach to Management Thought
Human Relations and Behavioural Approach to Management Thought By Dr. Varish Chaturvedi ABSTRACT Theories of management are the basic background for the study of management. The objective of this paper
More informationUnit 3: Evolution of Management Thoughts
Unit 3: Evolution of Management Thoughts Scientific Management Principles: Meaning The term scientific management is the combination of two words i.e. scientific and management. The word "Scientific" means
More informationMotivation. Motivating is a management process of influencing other people s behavior based on the knowledge of what makes people tick
Motivation Motivation is a human psychological characteristic that contributes to a person s degree of commitment. It includes the factors that cause, channel and sustain human behavior in a particular
More informationClassical And Behavioural Approaches To Management Commerce Essay
Classical And Behavioural Approaches To Management Commerce Essay Management has been as old as the humans and with the evolvement of humans management has also evolved. The history of management and its
More informationChapter 1 Nature and Significance of Management
Chapter 1 Nature and Significance of Management *1 MARK QUESTIONS * 'In an organization employees are happy and satisfied, there in no choice and the effect of management is noticeable.' Which characteristic
More informationQuestions carries 2 marks are given below -
Questions carries 2 marks are given below - Ques. 1 - Explain scalar chain? Ans - As per the scalar chain, there is a scalar chain of authority and communication which move in a straight line from the
More informationPART B UNIT 5 MOTIVATION AND BEHAVIOR. N.Venkatesh, MITE
PART B UNIT 5 MOTIVATION AND BEHAVIOR Hawthorne studies Elton Mayo conducted the famous experiment at Howthorne plant of western electric company between 1924 and 1932 The study revealed the influence
More informationFinal Examination Semester 2 / Year 2011
Southern College Kolej Selatan 南方学院 Final Examination Semester 2 / Year 2011 COURSE : FUNDAMENTALS OF MANAGEMENT COURSE CODE : MGMT 1003 TIME : 2 1/2 HOURS DEPARTMENT : FINANCE & ACCOUNTING, MANAGEMENT,
More informationPART 2 FILL IN THE BLANKS
TABLE OF CONTENTS PART 1 MCQs MCQs... 1 to 20 PART 2 FILL IN THE BLANKS Fill in the Blanks...21 TO 22 PART 3 TRUE / FALSE True False...23 TO 25 Principles of Management MCQs By The following four different
More informationJustice Administration Police, Courts, and Corrections Management
Justice Administration Police, Courts, and Corrections Management EIGHTH EDITION CHAPTER 2 Organization and Administration: Principles and Practices Defining Organizations Like supervision and management,
More informationNursing Management and Leadership. 1. Leadership and Followership 1/12/1234. I. Understanding the Theory of Leading, Following, and Managing
Nursing Management and Leadership James R. Maramis I. Understanding the Theory of Leading, Following, and Managing 1. Leadership and Followership 2. Management Theories 3. Leadership Theories 1. Leadership
More informationTopic 1. To answer the previous question, one has to understand how a management theory is built.
1 Topic 1 Study Unit 2: The Evolution of Management Theory Why study Management Theory? Business literature abounds with theories that contradict each other or that simply do not work. How then does a
More informationMOTIVATION. Definition of Motivation The will to achieve. Factor that cause, channel & sustain an individual s behavior (Stoner).
Definition of Motivation The will to achieve MOTIVATION Factor that cause, channel & sustain an individual s behavior (Stoner). The willingness to put forth effort in the pursuit of organizational goals
More informationFull file at https://fratstock.eu CHAPTER 2: THE EVOLUTION OF MANAGEMENT
Test Correlation Table Question Types/Level of Difficulty LEARNING OBJECTIVES Easy Moderate Difficult 1. Describe the three branches of the traditional viewpoint of management: bureaucratic, scientific,
More informationLeadership Communication: - Motivating with Emotional Intelligence
Signe Møller Thostrup Student no.: 300341 May 5, 2011 Leadership Communication: - Motivating with Emotional Intelligence Supervisor: Simon Lind Fischer Number of characters: 54,496 Summary Emotions take
More informationFull file at https://fratstock.eu Chapter 02 - Management Theory: Essential Background for the Successful Manager. Chapter
Chapter 2 Management Theory: Essential Background for the Successful Manager CHAPTER CONTENTS Major Questions the Student Should Be Able to Answer 40 Overview of the Chapter 41 Lecture Outline 41 Key Terms
More informationChapter The Evolution of Management Theory
Chapter 2 The Evolution of Management Theory PowerPoint Presentation by Charlie Cook Copyright The McGraw-Hill Companies, Inc., 2003. All rights reserved. Scientific Management Theory Evolution of Modern
More informationUnit 5 Motivation. "Motivation is the set of forces that causes people to behave in certain ways." R.W. Griffin
Unit 5 Motivation Concept and Process Since motivation influences productivity, supervisors need to understand what motivates employees to reach peak performance. It is not an easy task to increase employee
More informationOrganizational Behavior. Dr. Christiane Schwieren
Organizational Behavior Dr. Christiane Schwieren Goals of This Lecture Introduce to the main topics & research methods of OB Discuss some topics in more detail Link with literature in behavioral economics
More informationUNIT 2 PRINCIPLES OF MANAGEMENT Concept of Principle of Management : Principle of Management are the broad and general guidelines for managerial decision making. They are different from principles of science
More informationChapter 02 Test Bank. Blooms: Remember. Difficulty: 1 Easy Learning Objective: Describe the development of current perspectives on management.
Chapter 02 Test Bank 1. During a manager's meeting, Paula, a district manager, discussed how to handle sensitive employee issues and indicated correctly that management is really just an art. FALSE Learning
More informationPELLISSIPPI STATE COMMUNITY COLLEGE MASTER SYLLABUS PRINCIPLES OF MANAGEMENT BUSN 2330
PELLISSIPPI STATE COMMUNITY COLLEGE MASTER SYLLABUS PRINCIPLES OF MANAGEMENT BUSN 2330 Class Hours: 3.0 Credit Hours: 3.0 Laboratory Hours: 0.0 Revised: Fall 2014 Catalog Course Description: This course
More informationChapter Ten. Chapter Quiz
Chapter Ten Motivating and Satisfying Employees and Teams 10 1 Chapter Quiz 1. The main idea conveyed in Frederick Taylor s findings was that a) most people are motivated only by money. b) people are motivated
More informationSUBJECT : PRINCIPLES OF MANAGEMENT Important Question Unit 1&2
SUBJECT : PRINCIPLES OF MANAGEMENT Important Question Unit 1&2 ANSWER ALL THE QUESTIONS 1. Point put the qualities of a good manager Tactical person Problem solver Better communicator Good liaison officers
More informationGeneral Management (MNG2601) Mari Vrba
General Management (MNG2601) Mari Vrba CONTENTS OF THE LECTURE Introduction to general management The evolution of management theory Managing in a changing environment Planning Managerial decision making
More informationWhat is Management? Management Functions: Planning = Organizing = Leading = Controlling = Management Skills: Technical skills Human skills
What is Management? Its very difficult to define. Broad definitions tend to be meaningless. Narrow definitions do not capture the rich variety of the term. It is the ability to shed outmoded knowledge,
More informationDEVELOPMENT OF MANAGEMENT THOUGHT: A BRIEF HISTORY
110 DEVELOPMENT OF MANAGEMENT THOUGHT: A BRIEF HISTORY 6 THE EVOLUTION OF MANAGEMENT THOUGHT The Role of Theory and History in Management Theory helps in the provision of a simple conceptual framework
More informationSCHOOL OF ACCOUNTING AND BUSINESS BSc. (APPLIED ACCOUNTING) GENERAL / SPECIAL DEGREE PROGRAMME END SEMESTER EXAMINATION JANUARY 2016
All Rights Reserved No. of Pages - 06 No. of Questions - 08 SCHOOL OF ACCOUNTING AND BUSINESS BSc. (APPLIED ACCOUNTING) GENERAL / SPECIAL DEGREE PROGRAMME END SEMESTER EXAMINATION JANUARY 2016 MGT 30525
More informationGetting Ready for Exam 2
Getting Ready for Exam 2 1. (Optional) Sign up for LearnSmart and work the chapter 6 thru 10 decks down to zero. 2. Carefully read every assigned page, taking notes if that s your style. 3. Make vocabulary
More informationlong past ranging from Confucius in China to Aristole in ancient Greece (Stanley, 2012).
Henri Fayol: Lasting Impact Management and the means of organizing people and allocating human resources has a long past ranging from Confucius in China to Aristole in ancient Greece (Stanley, 2012). However,
More information4.1 Organizational Charts and Designs 4.2 Centralized and Decentralized Organization 4.3 Span of Control
4. Organizing 4.1 Organizational Charts and Designs 4.2 Centralized and Decentralized Organization 4.3 Span of Control 4.4 Authority and Unity of Command 4.5 Incentives and Motivation Tools 4.6 Maslow
More informationStaff Motivation and Recognition
Staff Motivation and Recognition Brought to you by PROCEED, Inc. National Center for Training, Support and Technical Assistance Facilitator: Damian Goldvarg, Ph.D. Learning Objectives By the end of the
More informationDevelopment of Management Thoughts
Finance & Management- RBI Grade B Development of Management Thoughts Chapter 1 Bankexamstoday.com TABLE OF CONTENTS Definition of Management... 1 Functions of Management... 3 14 Principles of Management
More informationChapter 16 Motivating Employees
Chapter 16 Motivating Employees TRUE/FALSE QUESTIONS A MANAGER S DILEMMA 1. According to the company profile in A Manager s Dilemma, the majority of employees at Group M consist of highly educated professionals
More informationEvolution of Management Thoughts
CHAPTER 2 Evolution of Management Thoughts INTRODUCTION The origin of management in the organized way can be traced as back as the origin of human beings. They earned their livelihood by hunting that was
More informationTheories of Motivation. 2. Introduction. 2.1 Overview. Notes: Copyright 2016 Educational Design Technology (EDT) background music
Theories of Motivation 2. Introduction 2.1 Overview background music 2.2 Learning Objectives background music 1. Motivation 1.1 Motivation no audio 1.2 Definition of Motivation Motivation is the psychological
More informationPESIT Bangalore South Campus Hosur road, 1km before Electronic City, Bengaluru -100 Department of Computer Science and Engineering
INTERNAL ASSESSMENT TEST 1 Date : 2-0-2017 Max Marks : 40 Subject & Code : Management & Entrepreneurship (15CS51) Section : V CSE A B C Name of Faculty : Prof Shankar Gopal and Ms. Shubha Raj K B Time
More informationBasic Motivation Concepts
Basic Motivation Concepts 2005 Prentice Hall Inc. All rights reserved. ORGANIZATIONAL BEHAVIOR S T E P H E N P. R O B B I N S E L E V E N T H E D I T I O N W W W. P R E N H A L L. C O M / R O B B I N S
More informationIntroduction. Innovation and engineering
Introduction Siemens is the engineering group that is behind many of the products and services people take for granted in their daily lives. The list of products designed and manufactured by Siemens is
More informationSection one. Micro Level The Individual
Section one Micro Level The Individual 1 9781284083903_CH01_001_016.indd 1 30/07/15 10:42 AM 9781284083903_CH01_001_016.indd 2 Part I Introduction Part I includes four different but related topics. In
More informationMOTIVATION Concept of Motivation 02 - Definition of Motivation 02 - Motivation and Morale Relationship 02 THEORIES OF MOTIVATION 03
Contents MOTIVATION 02 - Concept of Motivation 02 - Definition of Motivation 02 - Motivation and Morale Relationship 02 THEORIES OF MOTIVATION 03 - Masslow s Need Hierarchy Model 03 - Douglas McGregor
More informationDEPARTMENT OF MECHANICAL ENGINEERING FOURTH SEMESTER MG6851 PRINCIPLES OF MANAGEMENT QUESTION BANK UNIT I - INTRODUCTION TO MANAGEMENT AND
DEPARTMENT OF MECHANICAL ENGINEERING FOURTH SEMESTER MG6851 PRINCIPLES OF MANAGEMENT QUESTION BANK UNIT I - INTRODUCTION TO MANAGEMENT AND ORGANIZATIONS (2 MARKS) 1. What is Management? (M-12) Management
More informationModule 1. Industrial Relations. Dr. Jacobo Ramírez Nuñez. Theme 1: Human Resources Management in Perspective
Theme 1: Human Resources Management in Perspective 1 Topic 1: Human Resources Management: A historical background 2 Background to the human resources functions Personnel Management Industrial Relations
More information1. Define organizational behavior (OB). 2. Describe what managers do. 3. Explain the value of the systematic study of OB. 4.
AFTER STUDYING THIS CHAPTER AND LISTENING TO MY LECTUER,I HOPE THTAT YOU WILL BE ABLE TO: 1. Define organizational behavior (OB). 2. Describe what managers do. 3. Explain the value of the systematic study
More informationTraditional and Contemporary Issues and Challenges
CHAPTER 2 Traditional and Contemporary Issues and Challenges CHAPTER SUMMARY Chapter 2 summarizes the history of management and identifies the major challenges facing managers today. First, the historical
More informationFARMINGDALE STATE COLLEGE DATE: FALL 2017
FARMINGDALE STATE COLLEGE DEPARTMENT: PSYCHOLOGY PREPARED BY: PSYCHOLOGY DEPT. DATE: FALL 2017 COURSE TITLE: Industrial/Organizational Psychology COURSE CODE: PSY 331 CREDITS: 3 CONTACT HOURS: 45 CATALOG
More informationSYLLABUS. Class B.B.A. I Sem. Subject Fundamentals of Management
SYLLABUS Class B.B.A. I Sem. UNIT I UNIT II Subject Fundamentals of Management Management concepts & Evolution: Definition - nature - scope and functions of management. Importance of management, role of
More information2. What does the Human Resource Plan describe? 3. List three items included in the Staffing Management Plan.
CSC 310 Program Management California State University Dominguez Hills Spring 2017 Instructor: Howard Rosenthal Assignment 3c Chapter 3 What Are The Project Management Process Groups Answer Sheet 1. Who
More informationChapter One. Managers and Managing. What is Management? What is Management? Four Functions of Management. Steps in the Planning Process.
Chapter One What is Management? Managers and Managing All managers work in organizations Organizations collections of people who work together and coordinate their actions to achieve a wide variety of
More informationChapter 11 Human resource management
Chapter 11 Human resource management 1.1. Human resources management and organization effectiveness... 2 2. Human resources planning... 2 2.1. Job analysis... 2 2.2. Job description... 2 2.3. Job specification...
More informationMOTIVATION FEM3104 DR SA ODAH BINTI AHMAD JPMPK/FEM/UPM
MOTIVATION FEM3104 DR SA ODAH BINTI AHMAD JPMPK/FEM/UPM LEARNING OUTCOME 1. To learn the basic concepts of work motivation 2. To learn theories of motivation at work 3. To compare differences and similarity
More informationChapter 10 Motivating and Leading Employees
Chapter 10 Motivating and Leading Employees 1) A report by Business and Economic Roundtables on Mental Health concluded that employee stress is costing Canadian industry about billion each year. A) $60
More information1. What is Management?
1. What is Management? 1.1 Planning, Controlling, Organizing, and Leading 1.2 The History of Management 1.3 Managerial Ethics 1.1 Planning, Controlling, Organizing, and Leading Managers are people who
More informationHealth System Management. Dr Waddah D emeh
Health System Management Dr Waddah D emeh Definitions Management: The act of any individual who guides others through a series of routines, procedures, or practice guidelines. The manipulation of people,
More informationApplication of Henri Fayol s managerial principles in Nigerian secondary schools: Stakeholders perceptions
Application of Henri Fayol s managerial principles in Nigerian secondary schools: Stakeholders perceptions Maryam Adamu Garba Department of Educational Administration, Federal College of Education, Zaria
More informationDeterminants of Performance
MOTIVATION 1 Determinants of Performance Person: Ability Motivation Accurate Role Perceptions Situation: Environmental (Constraints and Facilitators) Performance 2 Fundamentals of Motivation Motivation
More informationMotivation. The Nature of Human Relations. Companies Giving Employees Incentives to Improve Productivity. Ray Kaupp
Motivation The Nature of Human Relations What motivates employees to perform on the job is the focus of human relations The study of the behavior of individuals and groups in organizational settings Motivation
More information