Evolution of International Paper s LIFE Initiative. John Williams Global Director, Occupational Heath & Safety

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1 Evolution of International Paper s LIFE Initiative John Williams Global Director, Occupational Heath & Safety

2 2

3 LIFE Definition What is a LIFE Incident? LIFE Incident Definition 1. Fatality 2. Amputation 3. Life-changing incident involving specific types of injuries (e.g., organ damage, concussion, crushing, degloving, serious burn or fracture). Lost or restricted work days are a consideration in the LIFE determination. 3

4 LIFE Focus Areas Machine Safeguarding 24 Months LIFE Incidents Falls 24% 26% Motorized Equipment Harmful Substances or Environments Driver Safety Other (struck by) 8% 36% Falls Harmful Substances Machine Safeguarding Motorized Equipment Other (Falling Objects, Struck By, etc.) 6%

5 Evolution of LIFE Call To Action LIFE Model Equipment & Processes Machine Safeguarding Employee Engagement Falls Motorized Equipment Leadership Harmful Substances or Environments Driver Safety

6 Execution Equipment & Processes MACHINE SAFEGUARDING MOTORIZED EQUIPMENT DRIVER SAFETY FALLS HARMFUL SUBSTANCES & ENVIRONMENTS Inspections TFRA Performance Standard Truck Tarping Electrical Safety Guarding Specifications Global Lockout Implementation Pedestrian Segregation Operator Training Cell Phone Ban Distracted Driving Training Roof Access Permit Fall Hazard Risk Assessment Confined Space Equipment Changes Dock Safety Awareness Campaign Fall Protection Engineering Chemical Management 6

7 LIFE Project Plans Execution on LIFE Focus Areas and LIFE-related Performance Standards Performance Standards Alerts GMS LL Requirement Status Comments Event Reporting Feb-15 Mill program in place to assure timely reporting. Air Emissions Sep-15 Waste Management Dec-15 Working on gap analysis. Gap analysis complete. Environmental Summer Intern will be at mill end of May to assist with closure of gaps in written program. Wastewater Dec-14 Ongoing work to manage biosolids accumulation and removal. Confined Space Entry Aug-15 Need to revise policy to denote continuous monitoring. Need to revise permit to reflect standard formatting. Other program requirements Awaiting final in detail place. in program elements. Revising contractor Contractor Safety Oct-15 documentation to align with "Red Book" best practice. Contractor coordinators have been identified. Control of Hazardous Energy Apr-14 Written programs and all training complete. Driver Safety Apr-14 Communication and training complete. Electrical Safety Jun-14 Written programs and all training complete. Interim controls in place for two substations which will require capital to meet requirements. Employee Engagement and Safe Behavior Observation Dec-15 Process in place, however, not all elements per the PS. Standard has been communicated and is actively used to Health & Safety Accountability Standard Dec-14 manage accountability for safety issues. Continuing to work on the PM 21/PM27 guarding items identified Machine Guarding Dec-15 during the guarding survey. All other departments meet requirements. Motorized Equipment Apr-14 Program requirements have been fulfilled. Continue to improve via pedestrian safety enhancements. Occupational Health Apr-14 Programs in place. Training ongoing for new nurses due to personnel changes. Program requirements have been fulfilled. Evaluating transition Personal Protective Equipment Sep-14 to PPE vending machines. Planning on having EHS&S COE assist with a pre audit before VPP Process Safety Management Dec-14 Recertication in Sept. Additional verification that all elements are in place. Working at Heights Oct-15 Need to perform assessments of routine elevated work areas and compile current policies in this area into a PS. High Pressure Hose Alert Aug-15 Draft policy developed and have communicated to contractors and employees, however, need to formalize. Fall Protection Alert Aug-15 Team formed to manage SRL implementation and is meeting periodically. SRLs area on order and individuals will be trained before issuance. No activity to meet this PS as of yet. Plan to complete survey and Machine Start-up Alarm Alert Dec-15 install equipment as required by the end of Pit-Sump Guarding Alert Mar-16 Need to evaluate all to determine guarding needs. Paper Machine Basement Alert Jun-13 Requirements fulfilled. Fan Shaft Alert Dec-13 Requirement fulfilled. Ash Hopper Alert Combustible Dust Alert LIFE Safety Leadership and Hazard Recognition Behavior Based Safety Jun-14 Mar-16 Mar-16 Jun-16 Dec-15 Requirements met. Working to improve PPE to limit heat stress and improve mobility while retaining current level of protection. Received the alert and assigning a mill team for implementation. Working with COE on dust evaluation and testing. Audit Score: 72.7%. Tracking ongoing implementation of all LIFE programs per GMS requirements. Audit Score: 53.1%. Working to implement certification process and assure all managers have received "management readiness" training. Audit Score: 74.4%. Good process in place and high level of participation. Working to improve tracking systems and feedback. EHS Site Management System Dec-15 Audit Score: 80.0% Risk Identification, Crisis Planning and Response Mar-16 Audit Score: 65.8% Gaps identified and plan to work in 2016 LIFE Lessons (Previous 6 Months) Performance Standard and Alert Tracking - Mill Q Jun-13 LIFE Lessons are distributed, communicated and actions taken. Tracked in Task Tracker.

8 Machine Guarding Specifications

9 TFRA Hazard Controls

10 Bulk Chemical Unloading Standard Permit with triple redundancy to validate delivery (gate attendant, driver, chemical operator). Delivery route maps with specific chemical and unload identifier ensure arrival at correct unloading point. Headers, piping and delivery instructions coincide with the unique chemical and unload point identifier. Unique chemical and unload point identifier created, tied to bill-of-lading for chemical orders reduces errors related to chemical names.

11 Employee Engagement 1. Communications: Provide employees with the safety information necessary to successfully fulfill their job responsibilities. 2. Hazard Recognition Training: Employees must be trained to recognize unsafe workplace conditions, procedures or situations. 3. Pre-job/task safety assessment process to assess personal risk and implement appropriate controls. 4. Safe work observation process that promotes safe behaviors and personal accountability.

12 Employee Engagement Communication 12

13 Hazard Recognition Training

14 Safe Work Observations Observe an individual in the work environment either performing a task or moving between tasks, and Engage that individual in a discussion regarding what was observed (safe or unsafe activities). When conducting an SWO, attention should be given to the employee s behaviors, the procedure being followed and the conditions in the work environment. Specific safe activities should be acknowledged and reinforced. Corrective actions that result from that engagement may include changes to behaviors, changes to procedures or changes to conditions (tools, equipment, work environment).

15 Joint Labor / Management Activities Annual Safety Conference Local Safety Committees Central Safety Committee Communications with local committees New program review / pilot Safety Committee Training

16 Safety Leadership o By the end of 2016, about 6,000 International Paper employees have attended the IP Safety Leadership Training. o Participants attended from the following levels: o Senior Leaders o Corporate Staff o Mill Managers o BUMs / APMs o Front Line Leaders o Union Leaders o Safety Champions o Other Natural Safety Leaders.

17 Safety Leadership Certification Process

18 Safety Leadership Competency Assessment

19 What s Next? Safety Leading Indicators Human & Organizational Performance

20 Safety Leading Indicators Q Continue to Build Momentum Manufacturing 286 sites o LIFE Plans implementation average 44% o Safety Leadership training for 3,953 leaders o SWO participation at 63% o LIFE Potential Identification at 78% Non-Manufacturing Training 38 groups o Safety Leadership 39% o Hazard Recognition 86% o Safe Work Observations 55%

21 Strong Correlation between Lagging and Leading Indicators Proactive Interventions on the Rise 24 Month LIFE Incidents 0% 24% 26% 8% 6% LIFE Focus Area LIFE Potentials Q Total 2016 Q Other Machine Safeguarding Harmful Substances Motorized Equipment Driver Safety Falls Grand Total % Driver Safety Harmful Substances Motorized Equipment Falls Machine Safeguarding Other 349 LIFE Potential interventions-activities stopped in LIFE Potential interventions-activities stopped in 2017

22 Human & Organizational Performance o Recognition that people are fallible (we all make mistakes). o Error-likely situations are predictable and preventable. o Do not rely on a single layer of defense or weak controls for high hazards/risks. 22

23 HOP Integration

24 Results : Greater than 50% Reduction in LIFE incidents 2017: Greater than 50% reduction Y/Y (compared to first half of 2016) 19 months without a fatality We Recognize We Have More to Do We are encouraged with our progress Not satisfied with our current performance We are working on the right things We are focusing on Leadership Execution - Engagement

25 Questions or Comments

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