Beyond Exposure: A New Risk Context and Perspective
|
|
- Arline Stewart
- 6 years ago
- Views:
Transcription
1 Beyond Exposure: A New Risk Context and Perspective Leverage for EHS/S Leaders and Teams EEI Spring OS&H Committee Conference Philadelphia, Pennsylvania May 4, 2016 Charles Redinger, PhD, MPA, CIH, FAIHA President, Redinger 360, Inc. Harvard, Massachusetts 1
2 Session Goal You see New possibilities for OH&S in your company. Ways to increase effectiveness, and alignment with stakeholder expectations and trends. 2
3 Session Drivers Framing within a risk management context. Power of inquiry (questions). Shift in thinking about what s possible. Power of language (words). 3
4 We can t solve problems by using the same kind of thinking we used when we created them 4
5 Gaining Leverage with OHSMS Prof. Steve Levine Management System Loss Control Contract Quals. OHS Ethics Civil Liability Compliance with Regulations 5
6 Shift in thinking 6
7 Risk & EHS Management Evolution 4.0 Shift in Context and Perspective Health/Well-being 3.0 Generic approaches and integration; ISO View expanding to non-financial RM 1.0 Insurance, finance, EHS compliance 7
8 New Context, New Perspective Different sides of the same coin Risk : Safe Disease : Health 8
9 Key Points and Assertions A new risk management context and perspective provides access to addressing complex and paradoxical challenges. Health is a key distinction. EHS/S professionals can drive this - or Attention to thinking (mindset) is essential. Your work can actually get easier alignment with what s important to stakeholders. 9
10 Challenges Individual, as EHS/S professionals Being asked to do more with less. Pressure to innovate. Engagement. Fighting off cynicism/resignation. Increasing complexity. Risk is multifaceted. Expanding skills and bandwidth. 10
11 Challenges For the organization Building an organization-wide view of risk. Anticipating risks within constraints of the company. Things are speeding up. Shrinking production cycles. Increasing stakeholder expectations. Evolving sustainability reporting and social business pressures. 11
12 Challenges Maybe more important Things aren t going too well when looking outside the fence line. 12
13 Why are you in this field? Think about this, along with some of the foundation tenant, principles, and values in the field. To what extent is there drift from these? 13
14 What s driving me? Impacting global wellbeing and health. Leverage through companies and public policy. Developing people and teams to do this. 14
15 Increasing Complexity Enlarge Dr. John Howard, AIHce 2014 Our roots are rich Workforce health Expanding scope We know significant professional enlargement will be needed 15
16 Millennial Generation Peter Leyden, AIHce 2014 Tech savvy Collaborative Civic minded Racially diverse Global Green 16
17 Empathy, Relationship, Meaning Jeremy Rifkin, AIHce 2008 There was a spatial change in our notion of ourselves with the Apollo program. An expanded notion of self. Our most basic instincts are to seek empathy relationship, and to find meaning. Extend this [meaning] to others is our mission, then introduce the science. Developing a Culture of Health 17
18 System Dynamics Events Patterns/Trends Systemic Structures Mental Models Beliefs & Values 18
19 Risk Awareness The quality of results produced by any system depends on the quality of awareness from which people in the system operate. Otto Scharmer Theory U: Leading from the Future as it Emerges 19
20 National Academy of Sciences Risk Assessment Framework Hazard Identification Dose Response Exposure Assessment Risk Characterization 20
21 Enterprise Risk Management COSO s Enterprise Risk Management Framework Committee of Sponsoring Organizations of the Treadway Commission 21
22 Risk in the ISO World ISO
23 ISO 14001:2015 A driver for risk integration Top management needs to demonstrate its leadership by ensuring the integration of environmental management system requirements into the organization s business processes. 23
24 Risk Management 4.0 New Context and Perspective Vehicle for OH&S Leverage Not compliance-based. Forward awareness about company health and risks. Commitment to, and making, positive impact and sustained value. Collective alignment and vision sought. 24
25 Risk Management 4.0 Elements Putting Ideas into Action Individual and Team Perspectives 360 RM Perspective Framework/System Future-based Assessment (aka Auditing) 25
26 Framework/System Risk Management 4.0 Integrated system for risk management and/or organizational health. High leverage components defined and monitored. Strong risk assessment function. Take care if ISO-driven. 26
27 A 360 Risk Management System Historic MS Approach Planning Implementation Commitment Evaluation 360 Risk Management System Awareness & Context Reflection & Renewal 27
28 5.1 Risk Awareness From R360 Risk Management System The recommendations in this section highlight the role that a systems-dynamic model have in risk management success. RMS implantation and maintenance is prone to evolving into to rote actions and checklists. This section addresses the need to ongoingly circle back and examine fundamental assumptions underlying the RMS Purpose, identity, vision, legacy Risk Perspective of an emerging future Integration, strategic alignment, dissolving siloes Communication system and skills Information flow 28
29 Examples of Risk Management 4.0 NIOSH Cumulative Risk Assessment (CRA) 29
30 Individual and Team Perspectives Risk Management 4.0 Clarity in a shared, future-based vision & purpose. Attention given to mental models and beliefs. Communication and creativity skills that promote collaboration & alignment. Strength in seeing systems systems thinking. 30
31 Language & Communication Matter Key to shifting context and performance We are unconscious prisoners of our language. While most of the time this constraint matters little, at times of momentous change in culture or society, our use of old words to describe new things can hide the emerging future from our eyes. Charles Handy, Harvard Business Review,
32 Examples of Risk Management 4.0 Shell Oil Company 32
33 Examples of Risk Management
34 Future-based Assessment Risk Management 4.0 Expanded notion of risk and what needs to be measured. Attention to new metrics. Focus on outcomes, not outputs. Organizational learning goal, not simply compliance. Attention to wide-range of stakeholder perspectives and input. Striving to understand leading indicators. 34
35 Examples of Risk Management 4.0 Shell Oil Company 35
36 Call to Action Are there new ways you can language OH&S in your company? If yes, what would that look like? Stay in the inquiry: why are you in the field? your noble purpose? a larger contribution? 36
37 Key Points and Assertions A new risk management context and perspective provides access to addressing complex and paradoxical challenges. Health is a key distinction. EHS/S professionals can drive this - or Attention to thinking (mindset) is essential. Your work can actually get easier alignment with what s important to stakeholders. 37
38 Session Goal You see New possibilities for OH&S in your company. Ways to increase effectiveness, and alignment with stakeholder expectations and trends. 38
39 Thank You! Charles Redinger, PhD MPA CIH
ISO 14001:2015 Update
ISO 14001:2015 Update Introductions Charles Redinger, PhD, MPA, CIH Redinger 360, Inc. Mobile: 1.978.456.8105 cfr@redinger360.com Mary Arndtsen Principal Consultant ERM Mobile: 1.610.745.3070 Mary.Arndtsen@erm.com
More informationFrom Dictionary.com. Risk: Exposure to the chance of injury or loss; a hazard or dangerous chance
Sharon Hale and John Argodale May 28, 2015 2 From Dictionary.com Enterprise: A project undertaken or to be undertaken, especially one that is important or difficult or that requires boldness or energy
More informationEnterprise Risk Management: Aligning Risk with Strategy & Performance June 26, :45 p.m. 4:45 p.m.
Enterprise Risk Management: Aligning Risk with Strategy & Performance June 26, 2017 3:45 p.m. 4:45 p.m. Presented by: Marc Winkler Director P&G Associates 646 Highway 18 East Brunswick, NJ 08816 P: 877-651-1700
More informationCORE COMPETENCIES. For all faculty and staff
SELF-AWARENESS & PROFESSIONALISM Being mindful of one s impact on others and managing thoughts, feelings and actions in an effective manner. INTEGRITY Conducting oneself and activities according to the
More informationCharter for Enterprise Risk Management
for Enterprise Risk Management Prepared by: Shannon Sinclair Version: 1.2 Document Id: Date: Release Date TABLE OF CONTENTS TABLE OF CONTENTS... i 1. Background... 1 2. Objectives... 1 3. Scope... 2 3.1
More informationMiles CPA Review: BEC Q Updates for 2017 Edition
Miles CPA Review Miles CPA Review: BEC Q2 2018 Updates for 2017 Edition Summary of updates: - New version CPA exam structure (w.e.f. April 2017) Time management on the exam - BEC-1.3 Enterprise Risk Management
More informationSTRATEGIC O V E R V I E W
STRATEGIC PLAN O V E R V I E W OUR VISION To be the most reliable, value-creating RTO A message from John Bear, President & CEO MISO is an industry success story, providing between $12.2 billion and $16.8
More informationGap analysis for transition from OHSAS to ISO Clauses of ISO Clauses of OHSAS Evidence required
4 Context of the organisation 4.1 Understanding your organization and its context New requirement! Have the OH&S-related internal and external factors and conditions been identified that could affect,
More informationSEVEN HABITS OF HIGHLY EFFECTIVE RISK PROFESSIONALS (TLT 032 and TLT 006)
SEVEN HABITS OF HIGHLY EFFECTIVE RISK PROFESSIONALS (TLT 032 and TLT 006) Speakers: Steve Sachs, Director, Real Estate, Hotel and Gaming Practice, Willis Group Tim Kraft, Risk Management Consultant Learning
More informationTHE UNIVERSITY OF QUEENSLAND HEALTH, SAFETY AND WELLNESS STRATEGY
THE UNIVERSITY OF QUEENSLAND HEALTH, SAFETY AND WELLNESS STRATEGY 2017 2021 MESSAGE FROM THE VICE-CHANCELLOR CONTENTS MESSAGE FROM THE VICE-CHANCELLOR 2 MOVING BEYOND COMPLIANCE 3 HEALTH, SAFETY AND WELLNESS
More informationPhiladelphia Section AIHA Local Section News
March, 2007 Philadelphia Section AIHA Local Section News Meeting Topic Overview Contents: March 20th, 2007 Breakfast Meeting: Emerging Industrial Hygiene Issues 2007-2008 Local Section Elections AIHCE
More informationEnterprise Risk Management Aligning Risk with Strategy and Performance COSO ERM Framework Update
Enterprise Risk Management Aligning Risk with Strategy and Performance COSO ERM Framework Update April 4, 2017 Agenda 1. Setting the Stage for Enterprise Risk Management 2. Project Overview 3. Key Changes
More informationPublic Sector Leadership (formerly The Masters Certificate in Public Management)
Upcoming Program DATES Toronto: Jan. 22 Oct. 5, 2018 Ottawa: Feb. 26 Nov. 9, 2018 3 modules of 5-days each over 9 months Masters Certificate in Public Sector Leadership (formerly The Masters Certificate
More informationCOSO s ICIF Update. Discussion with PCAOB s Standing Advisory Group. March 24, 2011
COSO s ICIF Update Discussion with PCAOB s Standing Advisory Group March 24, 2011 Agenda Overview of COSO ICIF Project Objectives, Governance and Timetable Areas of Update and Overall Document Structure
More informationThe Latest on ISO 31000: Advancing the Mission
The Latest on ISO 31000: Advancing the Mission Carol Fox, ARM Vice President Strategic Initiatives, RIMS Chair, U.S. TAG to ANSI for ISO TC262-Risk Management 1 My Mission Today is for you to Gain a greater
More informationWhy have so few companies registered to ISO 9001:
by Greg Hutchins Why have so few companies registered to ISO 9001: 2000? In its July 2002 ISO 9000 survey, Quality Digest reported the actual figure [of companies that have transitioned] is probably 8
More informationReview of Duke Energy Florida, LLC Internal Audit Function
Review of Duke Energy Florida, LLC Internal Audit Function MAY 2017 B Y A U T H O R I T Y O F The Florida Public Service Commission Office of Auditing and Performance Analysis Review of Duke Energy Florida,
More informationLEADERSHIP PROFILE TSNE MissionWorks
LEADERSHIP PROFILE Chief Executive Officer (CEO) TSNE MissionWorks Boston, MA TSNE MissionWorks builds the leadership and effectiveness of individuals, groups, and nonprofits to support a more just and
More informationTowards Inclusivity: A White Paper on Diversity Best Practices
Towards Inclusivity: A White Paper on Diversity Best Practices Authored by Global Corporate College Staff The notion of diversity and its importance has been a mainstay of talent management for the last
More informationNational Defense University. Strategic Plan 2012/2013 to 2017/18 One University Evolution
National Defense University The Chairman s University: Inspiring Creative, Critical and Collaborative Thinkers For Leadership Through Academic Excellence Strategic Plan 2012/2013 to 2017/18 One University
More information4 The balanced scorecard
SUPPLEMENT TO THE APRIL 2009 EDITION Three topics that appeared in the 2007 syllabus have been removed from the revised syllabus examinable from November 2009. If you have the April 2009 edition of the
More informationLIVING IN THE REAL WORLD THE LEGAL AND INSURANCE ASPECTS OF SMS
LIVING IN THE REAL WORLD THE LEGAL AND INSURANCE ASPECTS OF SMS Minneapolis, Minnesota August 8-9, 2017 Special Thanks Our Host: August 8-9, 2017 Panelists Risk Management Perspective Michael Yip, Vice
More informationDigital Transformation Checklist
Digital Transformation Checklist Using Technology to Break Down Innovation Barriers in Government December 2017 2017, Amazon Web Services, Inc. or its affiliates. All rights reserved. Notices This document
More informationTHE SUPPLIER DIVERSITY INSTITUTE Houston, TX (August 27 29, 2012) Generating Supplier Diversity in the Academic Community
THE SUPPLIER DIVERSITY INSTITUTE Houston, TX (August 27 29, 2012) Generating Supplier Diversity in the Academic Community 1 PROCUREMENT RESOURCES, INC. ATLANTA, GA LOS ANGELES, CA WASHINGTON, DC PHONE
More informationInstitute of Internal Auditors 2018 IIA CHICAGO CHAPTER JOIN
IIA CHICAGO CHAPTER JOIN US: @IIACHI CURIOUS AND EVER CHANGING DOMINIQUE VINCENTI / NORDSTROM APRIL 9, 2018 A case for never suffering transformation but leading change at all times. IIA CHICAGO CHAPTER
More informationEthics & Compliance. Who Are We? Susan Du Becker. Ruth Steinholtz. Lawyer no more Engineer Business & Cultural SME Star Trek Fan!
Ethics & Compliance SCCE European Conference April 2 nd, 2017 Susan Du Becker Cisco Systems BV A Tale of Two Worlds Ruth Steinholtz AretéWork LLP Who Are We? Ruth Steinholtz Susan Du Becker Ethics, values
More informationManage Yourself, Lead Others: Innovative Strategies for Managing in the Modern Workforce
Manage Yourself, Lead Others: Innovative Strategies for Managing in the Modern Workforce Presenters: Jacob Lathrop & Jessica Nakfour Michigan State University P E O P L E P U R P O S E Session Objectives
More informationCatching Fraud During a Recession Through Superior Internal Controls. FICPA s 25 th Annual Accounting Show. J. Stephen Nouss September 29, 2010
Catching Fraud During a Recession Through Superior Internal Controls FICPA s 25 th Annual Accounting Show J. Stephen Nouss September 29, 2010 1 Session Objectives Fraud Facts (2008 Association of Certified
More informationTexas Standards for High Quality Afterschool, Summer and Expanded Learning Programs Assessment Tool
Program: Date: Observer: Category 1: Safe Environments, Health and Nutrition: A high quality program offers a safe environment where youth have opportunities to practice healthy behaviors and have access
More informationStrategic Plan. The College of New Jersey Information Technology
Strategic Plan The College of New Jersey Information Technology Information Technology The College of New Jersey Introduction Information Technology at The College of New Jersey is comprised of four separate
More informationHow Leadership = Culture. Grow Yourself Grow Your Culture
How Leadership = Culture Grow Yourself Grow Your Culture Donovan Weldon Currently serving as President I have been working in this industry for 34 years I do not hold a PhD But I have earned a MS from
More informationCloudy skies. How to bring clarity to your cloud platform in order to optimize your investment. September 2016
Cloudy skies How to bring clarity to your cloud platform in order to optimize your investment September 2016 The benefits of the cloud are clear Flexibility Scalability Accessibility Decreased initial
More informationPosition Description - SUPPORT COORDINATOR (Level 5) Leisure Networks Association Inc. - Connecting people to their communities
Position Description - SUPPORT COORDINATOR (Level 5) Leisure Networks Association Inc. - Connecting people to their communities THE POSITION Position Title: Support Coordinator (Level 5) Reports to: Team
More informationEFQM MODEL CRITERIA APPLICABLE TO ANY ORGANISATION
EFQM MODEL CRITERIA APPLICABLE TO ANY ORGANISATION The beauty of the Model is that it can be applied to any organisation, regardless of size, sector or maturity. It is non-prescriptive and it takes into
More informationSupply Management Three-Year Strategic Plan
Supply Management Three-Year Strategic Plan 2010-2012 Message From the Vice President, Supply Management I am pleased to present our new three-year strategic plan for fiscal years 2010 2012. The plan
More informationOFFICE OF LEGAL AFFAIRS CLIENT SATISFACTION SURVEY SPRING 2003
OFFICE OF LEGAL AFFAIRS CLIENT SATISFACTION SURVEY SPRING 2003 Part One: Who are our clients? 1.01 Which of the following best describes the role in which you interact with the Office of Legal Affairs?
More informationISO Occupational Health and Safety Management System
ISO 45001 Occupational Health and Safety Management System Sandra Enciso Deann Desai Georgia Manufacturing Extension Partnership (GaMEP) Georgia Tech February 17, 2017 Partnership for a Sustainable Georgia
More informationHUMAN RESOURCES MANAGEMENT CONTRIBUTION TO ORGANIZATIONAL PERFORMANCE IN THE CONTEXT OF GLOBALIZATION
HUMAN RESOURCES MANAGEMENT CONTRIBUTION TO ORGANIZATIONAL PERFORMANCE IN THE CONTEXT OF GLOBALIZATION Luţ Dina Maria lecturer, PHD student Christian University Dimitrie Cantemir Faculty of Management in
More informationTo achieve our vision of helping patients around the world, we are creating an organization that can fully leverage diversity.
Labor At a Glance To achieve our vision of helping patients around the world, we are creating an organization that can fully leverage diversity. Takeda is endeavoring to attract and develop diverse global
More informationIs there a Roadmap for Transformation?
Is there a Roadmap for Transformation? Continuous Improvement in Healthcare: A Roadmap for Transformation Cleveland Clinic November 12, 2012 Alice Lee Vice President, Business Transformation Beth Israel
More informationSESSION II: SDGS AND WHOLE OF GOVERNMENT APPROACH WHAT IS DIFFERENT FOR THE AUDITOR?
SESSION II: SDGS AND WHOLE OF GOVERNMENT APPROACH WHAT IS DIFFERENT FOR THE AUDITOR? SAI LEADERSHIP AND STAKEHOLDER MEETING AUDITING PREPAREDNESS FOR THE IMPLEMENTATION OF THE SUSTAINABLE DEVELOPMENT GOALS
More informationConduct Effective Performance Evaluations NOW! June 20, Call in number: Pass Code: # 1
Conduct Effective Performance Evaluations NOW! June 20, 2013 Call in number: 1-800-309-2350 Pass Code: 2369526# 1 Your Cooperation is Needed Please mute your phone *6 To ask questions and open your line
More informationAppreciative Lean Practices - A New Paradigm for Sustainable Performance Improvement Ralph Weickel, European Center for Positive Change
Appreciative Lean Practices - A New Paradigm for Sustainable Performance Improvement Ralph Weickel, European Center for Positive Change Appreciative Inquiry and Lean A Natural Fit Appreciative Inquiry
More informationDreams: Where Human Resource Development Is Headed to Deliver Value
EDITORIAL Dreams: Where Human Resource Development Is Headed to Deliver Value My psychologist wife has taught me that to understand our past, we can read our journals. To understand our present, we need
More informationPosition Description
Position Description Position : Youth Support Officer Position Number : 1459 Classification : Band 5 Directorate Department Approved By : Planning & Development : Community Planning : Kate McCaughey, Manager
More informationMARY LYONS CLAUDY JULES RUSSELL KLOSK FRANCISCO PUERTAS
MARY LYONS CLAUDY JULES RUSSELL KLOSK FRANCISCO PUERTAS Organizations today must continuously react to market forces, change course and reinvent themselves at breakneck speed. In this disruption-fueled
More informationRBC Diversity & Inclusion Blueprint 2020
RBC Diversity & Inclusion Blueprint 2020 Content A Message from RBC President and CEO Dave McKay Introduction Alignment with our Purpose, Vision and Values Why Diversity & Inclusion Matters Vision and
More informationRole of IH: Impact of ANSI-Z10. The new American National Standard for Occupational Health & Safety Management Systems (ANSI-Z ) Presented at:
Role of IH: Impact of ANSI-Z10 The new American National Standard for Occupational Health & Safety Management Systems (ANSI-Z10 2005) Presented at: Yuma Pacific AIHA Local Section 32 nd Annual Meeting,
More informationTom Weeks Sr. Consultant THE ARBINGER INSTITUTE & ARBINGER TRAINING AND CONSULTING
Tom Weeks Sr. Consultant THE ARBINGER INSTITUTE & ARBINGER TRAINING AND CONSULTING TM TM Yale Harvard Oxford Arbinger s work on mindset change comes from 35 years of research, scholarship, and mindset-change
More informationThree Levels of Performance Management Randall Rollinson, President
Three Levels of Performance Management Randall Rollinson, President LBL Strategies, Ltd. 6321 N. Avondale, Suite A 214 Chicago, Illinois 60631 (773) 774 0240 www.lblstrategies.com Three Levels of Performance
More informationAIM Leadership Development Conference Sheraton New Orleans Hotel April 23 24, 2015
AIM Leadership Development Conference Sheraton New Orleans Hotel April 23 24, 2015 This event is made possible through a Merck educational grant and with support from our partners at South Central Public
More informationDevOps Implementation Boot Camp (ICP-FDO)
DevOps Implementation Boot Camp (ICP-FDO) DevOps100; 3 days, Instructor-led Course Description This three-day DevOps Implementation training class is loaded with practical real-world tools and techniques.
More informationInformation and Communication Technologies Strategic Plan 2016/ /20
Information and Communication Technologies Strategic Plan 2016/17 2019/20 Foreword Mike Russell Chief Information Officer We must continue providing the infrastructure and vital support systems to keep
More informationPutting our behaviours into practice
Putting our behaviours into practice Introduction Our behaviours are an important part of One Housing. They are designed to shape how we work - they are the ideas and approaches that form the foundation
More informationCompetencies Required to Pass the ASP Certification Exam(s) Level 2: (SMP) Strategic Planning Professional
Competencies Required to Pass the ASP Certification Exam(s) Domain Level 1: (SPP) Level 2: (SMP) Strategic Planning Professional Strategic Management Professional The candidate should know and/or understand
More informationA NOTE TO THE READER
CAPABILITIES DECK A NOTE TO THE READER It s the ultimate paradox. Organizations today have access to more tools, information, capital and talent than ever before, and yet their challenges seem to only
More informationInformal Consultation on Oversight Matters. September 2017
1 Informal Consultation on Oversight Matters September 2017 Agenda Enterprise Risk Management & Internal Controls overview Proactive Integrity Reviews update Office of the Inspector- General update 2 3
More informationVolunteer Application
Volunteer Application Elevations Credit Union is a progressive, member-owned, community-focused banking alternative, whose core purpose is to provide solutions for a better life. Its volunteer officials
More informationCGEIT Certification Job Practice
CGEIT Certification Job Practice Job Practice A job practice serves as the basis for the exam and the experience requirements to earn the CGEIT certification. This job practice consists of task and knowledge
More informationField Guide to Consulting and Organizational Development
Action Planning, Alignment and Integration (consulting phase 4)...302 Action plans... Also see Project planning aligning...316 contents of...310 developing...310 developing timelines in...313 establishing
More informationIncluding International Financial Reporting Standards (IFRS)
COMPILED BY AL KHADASH Financial Accounting Including International Financial Reporting Standards (IFRS) McGraw-Hill/Irwin Copyright 2010 by The McGraw-Hill Companies, Inc. All rights reserved. Accounting:
More informationPublic Health Competency Based Employee Performance Management Self Assessment Tool - Front Line Provider
Public Health Competency Based Employee Performance Management Self Assessment Tool - Front Line Provider Public Health Competency Based Employee Performance Management Toolkit OPHA & Partners, Version
More informationSection 1: Background and Objective of this Policy. Section 2: Primary Aim for Mizuho s HR Management
Section 1: Background and Objective of this Policy Article 1 - Background and objective of this Policy 1) This Policy stipulates guiding principles for Mizuho s HR management under the HR Vision (refer
More informationHR Manager s Guide to Employee Wellness Programs
INDEX A Absence management, 10.0 active short-term and long-term claims, 10.1 sample claims update form, 10.1.1 maintaining contact with employees on medical leave, 10.3 sample template for keeping in
More informationThe importance of listening: for effective leading, engaging and serving
The importance of listening: for effective leading, engaging and serving Dr Louise Parkes ACSA National Conference, Sydney, September 2011 e: louise.parkes@voiceproject.com.au p: 02 8875 2803 listen up...
More informationUsing Performance Excellence Models - Part 1:
Using Performance Excellence Models - Part 1: Defining and Managing the Value Chain Jim Hill Minnesota ASQ Professional Development Summit Feb 27, 2013 1 Topics Problem: Wide interpretation of Work System
More informationExecutive Director Profile
Executive Director Profile February 2016 Role Summary: Reporting to the Assistant Deputy Minister 1, the primary areas of focus for the Executive Director are: Provide advice and support to the Assistant
More informationADMINISTRATION AND MANAGEMENT SKILLS 1. INTELLECTUAL CAPITAL MANAGEMENT WORKFORCE
ADMINISTRATION AND MANAGEMENT SKILLS 1. INTELLECTUAL CAPITAL MANAGEMENT WORKFORCE 1.1. Definitions To understand the concept of Intellectual Capital Management, first it is important to define the term
More informationEIS Staff Performance Appraisal
Employee Name: Employee #: Job Title: Date of Hire: Department Name: Reports to: Appraisal Period FROM: TO: The Cedars-Sinai Health System Performance Appraisal System is meant to promote individual and
More informationLeading Unit Level Planning
Innovation Insight Series Number 1 http://www.psu.edu/president/pia/innovation/ Leading Unit Level Planning Issues you can address through the integration of planning, improvement, and assessment We need
More informationNZ POLICE CORE COMPETENCIES. Communicate, Partner, Solve, Deliver, Lead, Innovate, Develop HOW WE DO THINGS: OUR CORE COMPETENCIES
NZ POLICE CORE COMPETENCIES Communicate, Partner, Solve, Deliver, Lead, Innovate, Develop 1 INTRO These are behaviours that are important to achieving our goals. They describe how we work as opposed to
More informationERM: Mandate & Commitment in 60 Minutes
ERM: Mandate & Commitment in 60 Minutes November 2 12:00 pm 1:30 pm EST Robin Flint, ARM, ASP, CEAS 1 Senior Risk Management Consultant ACWA JPIA Wendell Bosen, CPCU, ARM-P Senior Account Executive Moreton
More informationIt s 10pm Do You Know Where Your Institution's PII Is? Reducing Risk by Understanding the How, Where, and Why of your PII
It s 10pm Do You Know Where Your Institution's PII Is? Reducing Risk by Understanding the How, Where, and Why of your PII Chris Oswald, Assistant Director, IT Audit Jerome Park, Director, IT Audit Princeton
More informationExecutive Director Real-Time Talent
Position Profile Executive Director Real-Time Talent June 2016 Page 1 Real-Time Talent is focused on helping a wide variety of decision makers use real-time job posting data to help find solutions to our
More informationEvidence-Based HR in Action
AN EXCERPT FROM: Evidence-Based HR in Action R-1427-08-CS Case Studies Trusted Insights for Business Worldwide For the complete report, visit: www.conference-board.org/ebhr The Conference Board Mission
More informationMore than 2000 organizations use our ERM solution
5 STEPS TOWARDS AN ACTIONABLE RISK APPETITE Contents New Defining Pressures Risk Appetite and Risk Tolerance Benefits The 5 Best of Practices Risk Assessments Benefits of an Actionable Risk Appetite More
More informationNZ POLICE CORE COMPETENCIES. Communicate, Partner, Solve, Deliver, Lead, Innovate, Develop HOW WE DO THINGS: OUR CORE COMPETENCIES
NZ POLICE CORE COMPETENCIES Communicate, Partner, Solve, Deliver, Lead, Innovate, Develop 1 INTRO These are behaviours that are important to achieving our goals. They describe how we work as opposed to
More informationThe EFQM 2013 Model Changes. Implications for Organizations
1-June-13 The EFQM 2013 Model Changes Implications for Organizations by Sunil Thawani EFQM reviews the EFQM Excellence model every three years to ensure it continues to reflect reality and relevance to
More informationCONFERENCE AGENDA USER CONFERENCE 2016
CONFERENCE AGENDA DAY 1: Monday, April 25, 2016 Welcome to Fort Lauderdale Kick start the conference on a light note! Unwind with your peers and the ProcessMAP team over cocktails and hors d oeuvre at
More informationThat Was Then, This Is Now. COSO Updates its 1992 Classic Internal Control-Integrated Framework
Internal Controls That Was Then, This Is Now COSO Updates its 1992 Classic Internal Control-Integrated Framework By Robert B. (BOB) Scott Originally issued in 1992, the COSO Internal Control- Integrated
More informationICMA PRACTICES FOR EFFECTIVE LOCAL GOVERNMENT LEADERSHIP Approved by the ICMA Executive Board June 2017; effective November 2017
Reorganization The Credentialing Advisory Board proposed, and the Leadership Advisory and Executive Boards agreed, that the ICMA Practices should be organized as a narrative rather than a list. The following
More informationHEALTH AND WELLNESS COACHING JOB TASK ANALYSIS FINDINGS
HEALTH AND WELLNESS COACHING JOB TASK ANALYSIS FINDINGS Completed and Validated in fall 2014 NOTE: Knowledge and Skills lists are undergoing further refinement and will be finalized by October 1, 2015
More informationB B. Why do a strategic plan?
Strategic planning is a process to produce innovative and creative ideas which serve as the core framework for an organization and the design of its future. Why do a strategic plan? A B B B Developing
More informationWorkshop A: Case Study Implementing a Certified Sales Coach Program. Taking Sales from Competent to Effective!
Workshop A: Case Study Implementing a Certified Sales Coach Program Taking Sales from Competent to Effective! Today s Topics Strategic Drivers for Implementing a Certified Sales Coach Program @ Schlumberger
More informationLeadership Competencies. Level 3. Self-Assessment Tool
Leadership Competencies Level 3 Self-Assessment Tool August 2006 August 2006 Page 2 UVIC Competency Self-Assessment Guide This competency self-assessment is designed to help you identify your strengths
More informationCompetency Catalog June 2010
Competency Catalog June 2010 Leadership Competencies Leadership competencies are those generic or cross-organizational competencies that are applicable to various functions and/or posts. They focus on
More informationPW EXCELLENCE IN LEADERSHIP PROGRAM OVERVIEW
OVERALL OBJECTIVE OF THE PROGRAM Build leadership bench strength and bench depth to ensure alignment with the objectives of the Public Works SMART Plan and overall strategy. To provide development and
More informationDriving Profitable Growth CORPORATE OVERVIEW
Driving Profitable Growth CORPORATE OVERVIEW Deliver peace of mind Be proactive Align our systems Be insurance professionals, not processors Threat of direct writers More time to service our clients Get
More informationLife After Relaunch Renewing Your Strategy for Digital Customer Engagement
Life After Relaunch Renewing Your Strategy for Digital Customer Engagement Featured speaker: Stephen Strong Director of Digital Northwestern Medicine Moderated by: Jeff Cram Co Founder Connective DX Sponsored
More informationFuture Proofing HR Survey Series Research Insights
Future Proofing HR Survey Series Research Insights Greg Selke Business Transformation Executive SAP November 2017 San Francisco INTERNAL Introduction and Session Goals 10 Topics x 5 Ideas = 50 Takeaways
More informationEXECUTIVE PROFILE. Chief Executive Officer Modo
EXECUTIVE PROFILE Chief Executive Officer Modo CONTENTS Organizational Overview 2 Position Responsibilities 4 Candidate Requirements 7 Application / Nomination Process 10 ORGANIZATIONAL OVERVIEW Modo is
More informationTask Force Innovation Working Groups
Task Force Innovation Working Groups Emerging Operational Capabilities Adaptive Workforce Information VISION Manage the Innovation Talent of the DON Workforce. ADAPTIVE WORKFORCE WORKING GROUP The Department
More informationIAASB Main Agenda (March 2016) Agenda Item. Initial Discussion on the IAASB s Future Project Related to ISA 315 (Revised) 1
Agenda Item 3-A Initial Discussion on the IAASB s Future Project Related to ISA 315 (Revised) 1 Objectives of the IAASB Discussion The objective of this agenda item are to: (a) Present initial background
More informationPart 2: Improving talent acquisition through alignment, strategy, technology, and partnerships.
The Talent Forecast Part 2: Improving talent acquisition through alignment, strategy, technology, and partnerships. A global study to uncover what today's talent acquisition leaders can tell us about tomorrow's
More informationCompany Director, Yarra Community Housing Ltd. No remuneration apart from reimbursement of expenses incurred in fulfilling duties
POSITION TITLE: REMUNERATION: ROLE: TERM OF OFFICE: PRIMARY LOCATION: Company Director, Yarra Community Housing Ltd. No remuneration apart from reimbursement of expenses incurred in fulfilling duties Attending
More informationMaking Sense of Generative Governance
Making Sense of Generative Governance Duna Bayley Board Leadership Conference 2014 Reference: Leadership as Governance. R. Chait, W.Ryan and B.Taylor. Board Source. 2005. Introductions Why are we exploring
More informationRMIT Logistics and Supply Chain Research and Innovation Forum
RMIT Logistics and Supply Chain Research and Innovation Forum Amanda Rawstron Manager, Supply Chain, Supply Chain Cover Pty Ltd How technology is changing the face of logistics and supply chain management
More informationStrategic Direction #7 Business Operations. Final Report
Strategic Direction #7 Final Report Strategic Direction 7 Centralize the System s business administrative functions, where appropriate, in order to leverage resources and increase effectiveness of service
More informationLeadership Profile and Notice of Search
CARLSON CAPITAL MANAGEMENT Leadership Profile and Notice of Search CHIEF WEALTH ADVISOR CARLSON CAPITAL MANAGEMENT INVITES APPLICATIONS AND INQUIRIES FOR THE POSITION OF CHIEF WEALTH ADVISOR The Chief
More informationSTRATEGIC PLAN One College - Committed to Continuous Improvement
STRATEGIC PLAN 2017-2020 One College - Committed to Continuous Improvement During my first year at St. Louis Community College, I have had a fantastic experience in meeting and working with community leaders,
More information