Driving, Motivating and Inspiring Safety Performance

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Dana Stewart
6 years ago
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1 Well WIIF Me? Driving, Motivating and Inspiring Safety Performance - A Panel Discussion on Incentives Panel Leaders: Jack Hawkins, CSP Charter Communications Ted Muldoon- Bank of America Laura Crawford- NCDOL

2 What drives safety performance at your workplace? Is it simply employment? Policies/Procedures/Rules? Management? Money? Positive Recognition? Incentive Rewards?

3 Do your employees ask WIIF Me? Safety- What's In It For : Employees? Management? Company/Employer?

4 What does your safety program do to motivate employees? Is there buy-in from management and employees? Is it manageable? Is it effective? Are employees motivated by incentives?

5 Have you used incentives? Cash? Gift Cards? Company Merchandise? Prize Raffles? Scratch-off Prize Cards? Catalog Programs (employee chooses reward)?

6 Final rule issued to improve tracking of workplace injuries and illnesses (29 CFR 1902 & 1904) The anti-retaliation protections of the final rule: Prohibits employers from discouraging workers from reporting an injury/illness Prohibits an employer from retaliating against employees for reporting work-related injuries/illnesses Requires employers to inform employees of their right to report work-related injuries/illnesses free from retaliation Requires procedures for reporting work-related injuries/illnesses to be reasonable and not discourage employees from reporting. (ex: disciplinary actions, post incident drug testing, and certain incentive programs)

7 Impact on incentive programs The final rule does not prohibit incentive programs but prohibits employers from using incentive programs that penalizes employees for reporting work-related injuries/illnesses. An employee cannot exclude an employee or group of employees from being eligible for an award or prize simply because an injury was reported. Any incentive program that excludes an employee(s) from an award or prize because an injury occurred is prohibited. Incentive programs that encourage safe work practices and promote worker participation in safety-related activities are allowed.

8 Examples of prohibited incentive programs Employees will receive a $100 gift card if their location does not have any OSHA recordable injuries in a calendar quarter. Any employee is denied entry in a raffle for a new pickup truck because they reported an injury during that incentive period. An employee or group of employees does not receive a incentive reward because an employee reported an injury 2 weeks after it occurred. All employees at a location are awarded a jacket with the company logo if the location goes an entire year with zero recordable injuries. An employer cancels a cash prize raffle in a particular month because an employee reported a lost-time injury without regard to the circumstances of the injury.

9 Examples of acceptable incentive programs: Incentive programs that are based on proactive metrics are acceptable and supported by OSHA: Completion of monthly safety training Completion of a safety inspection checklist Reporting workplace hazards Conducting behavior based safety assessments Consistent use of P.P.E. (as long as the employer equally observes and enforces the P.P.E. requirements) Following specific written safety rules (as long as the employer equally observes and enforces the rules) Coaching co-workers on safe-work behaviors

10 Do incentives work for you? Positive Impacts? Negative Impacts? Measurable results? Change in behaviors?

11 Future of incentive and motivation Programs How do you keep up interest and commitment to these programs? How do you keep the incentive/motivation programs fresh? What oversight over incentive programs will NCDOL going forward?

12 Questions? R. Jack Hawkins, CSP Director, EHS Charter Communications Charlotte, NC Ted Muldoon Director, Loss Control Bank of America Charlotte, NC Laura Crawford OSH Review and Program Analyst N.C. Department of Labor Charlotte, NC

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