Employee Engagement INSTRUCTIONS

Transcription

1 Employee Engagement INSTRUCTIONS GREENKEYGLOBAL.COM

2 Employee Engagement: Instructions EMPLOYEE ENGAGEMENT: INSTRUCTIONS "#$%&"'(#)"*'#+,,'"+-.#/"#0(,1")00#0%2+20(0%/3#4/+'/#5)#-"%4$60'$%2#/.0#-*''0%/#4/+/0#"&# )"*'#4*4/+$%+5$1$/)#,'"2'+(3#,'"2'044#(+60#/"#6+/0#+%6#'04"*'-04#+7+$1+5108#.0%3#&"11"9# /.040 /.'00 4/0,4 /" 60701", +% 0(,1")00 0%2+20(0%/,1+%8 SELECT STRATEGIES SCHEDULE ACTIVITIES SEEK FEEDBACK 1 SELECT STRATEGIES Use Part 1 of the Employee Engagement Template to list, prioritize and start planning your employee engagement activities. Employee engagement can become an important part of your management processes. It is possible to start small and build upon successes achieved. The following strategies identify the associated estimated time commitment and cost to implement, as well as additional details; decide which ones best fit your needs. Strategies such as these can be used to move employees from awareness to engagement and action. EMPLOYEE ENGAGEMENT 1

3 STRATEGY TIME COMMITMENT COST OTHER CONSIDERATIONS Raise Awareness Varies Your mandatory first step; introduce company commitment, and communicate the importance of sustainability to your business, past efforts, and future direction Obtain Commitment Obtain individual commitment; most effective when supported by additional strategies EMPLOYEE ENGAGEMENT 2

4 STRATEGY TIME COMMITMENT COST OTHER CONSIDERATIONS Post Signs Produce Case Studies Provide Training Medium Medium Seek Feedback Medium Medium Offer Incentives Medium - High Hold Team Events Medium - High Celebrate - High Green Team High Medium Signs should be eyecatching, concise, accurate and official Case studies can also be shared with your stakeholders, national office (if applicable), Green Key Global and industry Define sustainability in a way that is meaningful to your business; you may choose not to use the word sustainability at all Valuable to ensure that employee engagement efforts are achieving desired results Can be costly, depending on type; internally and culturally motivated behaviors may be more enduring than those motivated by external rewards Internal events can foster team spirit and healthy competition; public-facing events can add value or pose risk by raising your business profile Use celebrations as an opportunity to raise awareness and encourage more employees to actively participate in your sustainability program Green Teams are most effective when they align sustainability functions with existing roles; benefit from pre-existing sustainability commitment and knowledge EMPLOYEE ENGAGEMENT 3

5 2 SCHEDULE ACTIVITIES Once you have selected the strategies to include in your employee engagement plan, decide when, how and who will implement them. Plan your activities for the next year or simply focus on the next few months to build momentum. Use Part 2 of the Employee Engagement Template to record your planned activities for the year. Post this calendar in a public location or circulate it to your employees to let them know about upcoming activities. 3 SEEK FEEDBACK It is important to seek ongoing feedback from your employees on your engagement strategy once it is implemented. Feedback can come from informal conversations, comments in a feedback box, intranet forum, or through a more formal annual survey. A survey of employee awareness and sustainability knowledge can measure the effectiveness of your awareness-raising and training strategies. A survey of employee satisfaction and general feedback on employee engagement can help you identify the strategies that resonate most with your employees and seek opportunities to improve engagement. Use Part 3 of the Employee Engagement Template a survey to solicit feedback from your employees on your hotel s employee engagement program. Adapt this survey with your own questions and answers to be useful for your hotel s program. Based upon employee feedback, you may wish to revisit your strategies and actions to improve results. Consider employee awareness, level of engagement, satisfaction and suggestions when planning your activities for the next year. Remember, implementing and maintaining a robust employee engagement program can improve your Green Key Rating. EMPLOYEE ENGAGEMENT 4