Rural Electric Safety Achievement Program 2015 RESAP Fall Meeting

Transcription

1 Rural Electric Safety Achievement Program 2015 RESAP Fall Meeting St Louis, MO November 03-04, 2015

2 2015 Spring RESAP Meeting Nov 03, :30am to 4:30pm Welcome and introduction Bud Review Online System Development Project Status Dana / Michelle / All Review progress on onsite observation implementation Review new system features for participating co-ops - System walk-through Review future plans RESAP process review (LC process) All Lunch (provided) Application planning session, future plans and direction Mike Simmons / All New Safety Initiative review and discussion All 2

3 Online System Development Project Review (Dana Bain & Michelle Lapin) 3

4 RESAP Process Review (The Last Achievement Status Report) 4

5 Application Planning Session Future Plans & Direction 5

6 Observations on Current Application Process (Spring Meeting) Forces periodic review of needed documentation and responsibilities Can help provide documentation for legal issues There is a lack of understanding of the purpose (some view more as busy work than valuable) Many times information never goes beyond the person or two completing documentation (rarely reviewed by leaders) Information needs more visibility in the current process Limited benefit in the current onsite observation process 6

7 Summary of Ideas (Spring Meeting) Ideas Change name from Application to Self-Assessment Find a way to create graphical summary of results - include in the closing conference reports (similar to onsite evaluation graph) Help engage more co-op personnel in the process (not just one/two people) Better articulate the purpose and value of the requirement Consider ways to provide more emphasis of the information during the onsite 7

8 Team Recommendations for Revision Create New Revised Forms: 1. Self-Assessment Matrix 2. Safety Responsibility Checklist 3. Safety Self-Assessment Guides 8

9 Needs Improvement Needs Improvement (if applicable) Revised Self-Assessment RESAP Model Co-op completes: - Self-assessment matrix against program criteria - Safety Responsibility Checklist RESAP suggests using a co-op safety leadership team or safety committee to complete Co-op Safety Team Application Renamed Self-Assessment Matrix Self-Assessment Matrix 1. Employee Participation Elements Criteria Strong Satisfactory Employee Reporting Employee Suggestions 2. Safety Improvement Planning Employees report Near Misses on a regular basis, without hesitation Employees report Hazards and Hazardous situations on a regular basis Employees turn in safety suggestions on a regular bases Elements Criteria Strong Satisfactory Leadership Responsibility Plan Development / Continuous Improvement Executive Staff reviews plan progress on a regular basis Board of Directors is updated on plan progress on a periodic basis A co-op leader sponsors and supports the plans ongoing development and progress Created and updated through a cross-functional safety committee or team Written Plan Priorities are continually evaluated based the greatest opportunities for improvement and exposure What Who When Safety Responsibility Checklist # Safety System Key Components Safety Responsibility Checklist Safety Improvement Plan Safety Committee / Safety Steering Committee Safety/Loss Control Reports and review New Employee Safety Onboarding process Employee Reporting Processes Safety System Responsibility Checklist Responsibility Co-op Accountability Frequency Date Last Performed Revise Document Verification Process to a coaching and review process of co-op selfassessment Plan Communications Plan Implementation Plan priorities and progress are periodically communicated to employees Clear responsibilities are assigned with estimated completion dates Completed initiatives are followed up on to ensure consistent effectiveness Self-Assessment Guides Co-op can reference Self-Assessment Guides for further details Online System Resource Library ~~~~~~~~ ~~~~~~~~ ~~~~~~~~ ~~~~~~~~ RESAP Online System NRECA Server Resource Library Co-op System graphs inputs from Self-Assessment Matrix Onsite Team Supports SIP Safety Improvement Plan Becomes part of Closing Conference report 1. ~~~~~~~~ 2. ~~~~~~~~ 3. ~~~~~~~~ 9

10 Team View of Implementation Issues Considerations: Initial goal of full implementation in 2017 Focus on creating supporting Self-Assessments Guides in 2016 Onsite team can work with the co-op to select selfassessment areas for review and feedback during onsite (included feedback in closing conference) 10

11 Possible Barriers Another change that has to be communicated and understood Perception of open book test / may lack value There could be inconsistent application of new process between onsite teams 11

12 Possible Benefits Provides more clarity for the real purpose and value of the application / self-assessment step Promotes more employee involvement in completing Makes self-assessment information more visible to the coop leaders helps team reinforce the idea of HONEST assessment Provides the co-op more specific resources to help them self-assess their performance for SIP Helps ensure co-ops are assigning proper roles and responsibilities for key safety areas, and written policies and procedures 12

13 Self-Assessment Guides 1. Effective Safety Committees 2. Incident Investigation 3. Safety Meetings (draft) 4. Safety Culture 5. Effective Job Briefings 6. New Employee Safety Orientation 7. Near Miss Reporting 8. Employee Engagement 9. Hazard Recognition (draft) 10. Crew Leadership (draft) 11. Safety Communications (draft) 12. Safety Inspections (draft) 13. Front-line Supervision (draft) 14. Sustaining Safety Performance (draft) 15. Safety Improvement Planning (dev) 16. Injury Reporting (dev) 17. Safety Training (dev) 18. Job Planning (dev) 19. Member Safety Education (dev) 20. Regulatory & Environmental Compliance (dev) 21. Personal Protective Equipment (dev) 22. Equipment Maintenance & Testing (dev) 23. Employee Suggestions (dev) 24. Safety Measurement & Performance (dev) 25. Reward & Recognition (dev) 26. Safety Work Observations (dev) 27. Contractor Safety Oversight (dev) 13

14 Review New Self-Assessment Forms 14

15 Review Possibility of New Safety Initiative 15

16 Frequency New Serious Injury and Fatalities (SIF) Research F Serious Recordable First Aid Near Miss Behavior TCIR SIF Time 16

17 The Story of Donald Berwick Changing the Face of Health Care Case Study 17

18 CEO / GM Regional Meetings Summary of Input 29 CEOs, from 26 states participated Generally liked the approach and were supportive Keep it simple focus on two to three important issues Do not require more complicated documentation Must integrate easily into their current efforts Some wanted to support the process Provide a touch point for review and input Would help support promotion at a national and statewide level 18

19 What are your perceptions about these two sets of observations? 19

20 Understanding the System: Roles & Responsibilities Key System Elements Safety System Safety Improvement Plan Priority Initiatives Responsibilities Schedule Follow up Exposure Safety Culture 20

21 Possible Roadmap 1 2 Create a crystal clear SIF definition and measure Analyze and Identify Primary Causes 5 6 Establish creditable goal and time frame Create training guides and kits to guide co-op leaders Engage rational thinking Engage emotional thinking Shape the path 3 Identify the vital behaviors that drive the causes 7 Develop high quality promotional material 4 8 Identify specific actions that can effect behaviors Identify best delivery approach to co-ops 21

22 Possible Project Approach & Structure Create efficient structure that allows for review and input Create SIF Project Team to help analyze and develop recommendations 6-10 members (consider Distribution & G&T) Utilize personal meetings and web conferences Consider outside support Utilize web conferences along with Spring and Fall meetings for AA s input and validation Initial Considerations Utilize 2016 to develop content Create CEO Advisory Group Consider outside support for input and validation Finalize approvals to announce in 2017 (not in concrete) Two to Three years time span 22

23 Best Practices Review of a Legend! 23

24 2015 Spring RESAP Meeting Nov 04, :00am to 12N Carry-over issues and review from prior day All Speak Up Listen Up implementation review All Area Administrator Roundtable All Meeting Evaluation All Summary and Next Steps All End 24

25 Speak Up Listen Up Implementation Review 25

26 Principles to Consider for Implementation 1. Effectiveness is more important than efficiency 2. Effectiveness is more important that timeliness 3. Engaging the top leaders is the most critical factor for effective implementation 4. Offering training to frontline employees within a co-op is probably the most effective method 5. Class size is an important factor in gaining class participation 6. Customize the content for the allowable time but avoid diluting the core concepts 7. The program contains a lot of content, it was created to be flexible, adjust for the needs of the audience 8. Avoid splitting up the Speak Up and Listen Up track 26

27 Area Administrator Roundtable 27

28 Meeting Evaluation / Next Steps 28

29 Questions / Comments? 29

30 Onsite Observation Concepts 30

31 RESAP Strategic Road Map 31

32 What do you see / hear? How close to edge do you live? 32