Displaying Dynamic Leadership In Your Dealership. Created and Presented by Doug Dvorak

Transcription

1

2 Displaying Dynamic Leadership In Your Dealership Created and Presented by Doug Dvorak

3 About Speaker & Author Doug Dvorak

4 Leadership Styles Well Organized & Methodical Bold & Decisive Obsessed With Sex & Booze Too Late The Jokes Over

5 RVDA 2015 WINS BY THE NUMBERS RV INDUSTRY $15 BILLION PLUS RV INDUSTRY HAS RECOVERED FROM THE GREAT RECESSION WHOLESALE RV SHIPMENTS EXCEEDED OVER 360,000 UNITS FOR THE FIRST TIME SINCE 2007 U of M RESEARCH CENTER FOUND 8.5% OF ALL U.S. VEHICLE OWNING HOUSEHOLDS OWN AN RV UP FROM 8.0% in 2001 MORE THAN 9 MILLION RV s (MH, TT, 5W, TC & FCT) ON THE ROAD, UP 14% FROM 2005 & 80% SINCE 1980

6 RVDA 2015 WINS BY THE NUMBERS 21% OF ALL U.S. HOUSHOLDS INTEND TO PURCHASE AN RV AT SOME POINT IN THE FUTURE 2014 RVIA CAMPFIRE CANVAS SURVEY OF RV OWNERS 70% ELIEVE NOW IS A GOOD TIME TO PURCHASE AN RV RV ers SAVE ON TRANSPORTATION & LODGING & CHANNEL THOSE SAVINGS INTO LOCAL BUSINESSES SPENDING APPROX $100 PER DAY 15 STATES HAVE PASSED RV FRIENDLY ROAD SIGN LEGISLATION

7 Leadership is a Privilege You can make a difference Encourage those YOU lead to demonstrate leadership Creating a better world is everyone s business!

8 There is a Big Difference Between Management And Leadership

9 M A N A G E Management Directs, Decides, Interacts With People to Accomplish Goals, Manages People - Projects R

10 L E A Supports, Leaders Empowers, Inspires Influences Human Behavior to Obtain Results D E R

11 Great Leaders Who Comes to Mind and WHY

12

13

14 Some Great Leaders/Speakers Dr. Martin Luther King I Have a Dream Abraham Lincoln The Gettysburg Address

15 Some Great Leaders/Speakers Malala Yousafzay UN Activism & Education Jim Valvano ESPN ESPYS Speech

16

17 What All Great Leaders Have in Common

18

19 Meet Challenges AND Problems Head on

20 Three Most Predominant Things They Have in Common Know where they are going. Know how to influence others to go with them. Must make tough decisions along the way

21 It s Impossible To Completely Remove Your Emotions From Making A Tough Decision

22 It s Impossible To Completely Remove Your Emotions From Making A Tough Decision

23 It Doesn t Take Much Strength To Do Things But It Requires A Great Deal of Strength to Decide What to Do Elbert Hubbard, American Philosopher

24 Essential Facets 1. Create vision, goals, strategy 2. Communicate Number 1 3. Implement change necessary for success 4. Sustain the momentum 5. Execute what needs to get done

25 The Toughest Job of the Leader is to Institute Change

26 The Toughest Job: Sustain Momentum and

27 Attributes of Dynamic Leaders

28 The Most Important Attribute to Employees Is TRUST 1. Trustful 2. Supportive 3. Demonstrates values

29 Most Effective Leadership Styles Which Best Describes Your Style? Transformational Creative experimental risk-taker Charismatic, bureaucratic domineering battler Relentless pursuer of performance Servant leader Situational leader

30 Leadership Style Doesn't t Matter What Matters Most: The Quality of the Individual Leadership

31 10 Leadership Questions for Your RV Dealership What are my strengths and weaknesses? 2. What are the strengths and weaknesses of my area(s) of responsibility? 3. Where do I need to improve my leadership ability? 4. Where does the dealership need to improve: productivity, quality, control of costs, safety, competitiveness, personnel knowledge and skills, morale, innovation? 5. What are our opportunities for small and big wins?

32 10 Leadership Questions for Your RV Dealership 6. What should be our common vision and purpose? 7. How do I inspire and motivate myself and others to support, commit to, and work to accomplish our common vision and purpose overall for the dealership? 8. What do I need to do to build a cohesive, productive team? 9. What do the people in the unit need to do their best? 10. How can we put more joy and celebration into our efforts?

33 Clear Concise Concrete Correct Coherent Complete Courteous Seven Keys to Effective Communication

34 Tips on Change Implementation 1. Communicate why change is needed 2. Communicate positives 3. Ask for buy-in 4. Let them know you are there to help 5. Involve employees in making the change work.

35 Tips on Employee Motivation Let them know you are there to help Involve employees in making the change work Eliminate causes of demotivation

36 Eliminate Demotivators Territorialism Lack of teamwork Surrounded by negative people Favoritism Boss that micromanages Boss that does not treat employees as well as customers Boss that takes credit

37 Bring Out the Best in People People Are Like Sticks of Dynamite The Power is on the Inside But Nothing Happens Until The Fuse Gets Lit

38 Someone You Should Know

39

40 How Many Trees Do You See?

41

42 Questions? Comments?

43 Dynamic Leaders Know Their Strengths What Are YOURS in The Five Essential Facets?

44 Where Do You Need Improvement Essential Facets 1. Create vision and goals 2. Communicate Number 1 3. Implement change necessary for success 4. Sustain the momentum 5. Execute what needs to get done

45 Going Back to Business As Usual Won t Cut It Execution Must Be in Your Business Plan For Broker Dealer Use Only

46 Going Back to Business As Usual Won t Cut It Execution Must Be in Your Business Be Absolutely Plan the Best For Broker Dealer Use Only BOSS LEADER You Can Be

47 Going Back to Business As Usual Won t Cut It Execution Must Be in Your Business Plan

48 What Happens at 211 Degrees? Hot Water!

49 THANK YOU!