2585 Health Worker 1

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Page 1 of 7 SFGOV Residents Business Government Visit 2585 Health Worker 1 Department Public Health Recruitment #tpv-2585-065888 Analyst Juliette Soto Date Opened 7/31/2015 8:00:00 AM Filing Deadline

1 Page 1 of 7 SFGOV Residents Business Government Visit 2585 Health Worker 1 Department Public Health Recruitment #tpv Analyst Juliette Soto Date Opened 7/31/2015 8:00:00 AM Filing Deadline 8/14/2015 5:00:00 PM Salary Job Type Employment Type $ $26.24/hour Provisional Full-Time INTRODUCTION Appointment Type: Temporary Provisional. Permanent and provisional employees in this class are encouraged to apply. A provisional appointee must participate and be successful in a Civil Service examination for this classification and be selected through an open competitive process in order to be considered for permanent appointment. Provisional appointments may not exceed three (3) years. The Department of Public Health (DPH) is accepting applications for one (1) full time Temporary Provisional (TPV) position in class 2585 Health Worker 1 for the Population Health Division, Communicable Disease Control & Prevention Section. Please note the applicant pool from this recruitment may be used to fill future vacancies in this class at other locations. Location: Adult Immunization and Travel Clinic (AITC), 101 Grove Street Shift: Monday-Friday, 8 a.m. - 5 p.m. Essential Duties: Under the close supervision and guidance of health professionals and paraprofessionals, the Health Worker 1 provides entry level support and facilitates interaction between clients, health providers

2 Page 2 of 7 and/or professional staff. The essential duties include: Deals routinely with the public in person and on the phone in a professional and helpful manner; Provides advice to the public about availability of immunizations, and works with nursing staff to provide appropriate referrals for clients when necessary; Makes clinic appointments and appointment reminder calls; Registers AITC clients upon arrival, ensures paperwork is complete and in good order; Handles cash and credit card payment transactions; Checks client insurance coverage using online resources; Uses Microsoft Office, , web browser, and several proprietary computer software programs regularly and often simultaneously in order to accomplish duties; Understands and explains to clients the value of over-the-counter products used for international travel health, such as insect repellent and water disinfection; Assists in the management of efficient client flow through the clinic; Assists in the proper storage and handling of refrigerated and frozen vaccines; Assists in the writing and graphic presentation of informational documents; Assists in the development of clinic procedures and protocols; Maintains confidentiality of protected health information according to DPH standards; Supplies clients and other agencies with educational materials on vaccination as necessary; Participates in special events, client outreach, community health fairs, off site clinics, and other activities related to immunizations; Serves clients from a variety of ethnic and economic backgrounds; and Assists with ordering supplies and managing inventory. The Health Worker 1 performs other duties as assigned. MINIMUM QUALIFICATIONS Six (6) months of verifiable experience within the last five (5) years, working with a culturally diverse population performing a combination of the following range of duties: providing information, education, intervention and/or referral services; developing of treatment plans; conducting interviews/investigations; advising counseling clients; escorting/transporting clients; providing courier/dispatcher functions and participating in health promotion and health education outreach activities. Substitution: Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of experience. Applicants must meet the minimum qualification requirement by the final filing date unless

3 Page 3 of 7 otherwise noted. Desirable Qualifications: The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring. Demonstrated ability to work as part of a team. Demonstrated ability to prioritize and handle multiple tasks. Previous work experience in a clinic setting. Knowledge of immunization and related issues. Must be able to keep client information confidential by following HIPAA guidelines. Experience using and competence in operating desktop PC computers and software including Windows, Microsoft Office, , and web browser software. Ability to handle payment transactions in an accurate manner. Good written and verbal communication skills. Bilingual and biliterate in Spanish, Mandarin or Cantonese. Valid California class C driver license. HOW TO APPLY Applications for City and County of San Francisco jobs are only accepted through an online process. Visit to register an account (if you have not already done so) and begin the application process. Select the desired job announcement Select Apply and read and acknowledge the information Select either I am a New User if you have not previously registered, or I have Registered Previously Follow instructions on the screen Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco. Applicants may be contacted by about this announcement and, therefore, it is their responsibility to ensure that their registered address is accurate and kept up-to-date. Also, applicants must ensure that from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their to accept CCSF mail from the following Applicants will receive a confirmation that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation

4 Page 4 of 7 for their records. Failure to receive this means that the online application was not submitted or received. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application and supplemental questionnaire by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. If you have any questions regarding this recruitment or application process, please contact Nikkie Ho,by telephone at (415) or by at Nikkie.Ho@sfdph.org. Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at Verification of experience: Verification of all experience needed to qualify, when requested must be on the employer's letterhead indicating the name of the applicant, job title, dates of employment, hours per week worked, duties performed and must be signed by the supervisor and/or appropriate representative. City employees do not need to submit verification of City work experience if experience gained is from the class to which appointed. Credit for experience obtained outside of the employee's class will only be allowed if recorded in accordance with the provisions of Civil Service Commission Rules. City employees relying upon qualifying work experience gained outside the City and County of San Francisco must submit written verification of such experience as described above. Note: Falsifying one s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. SELECTION PROCEDURES The selection procedure will include evaluation of applications and the supplemental questionnaire in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. Language Proficiency Exam For positions requiring bilingual fluency, candidates deemed qualified who meet the special

5 Page 5 of 7 language condition must pass a departmentally approved language proficiency exam prior to appointment. CONVICTION HISTORY As part of the selection process an image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) history will disqualify you as a candidate based on the specific requirements of the position to which you are applying. If selected for fingerprinting, the hiring department will contact you to schedule an appointment. Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code. Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code DISASTER SERVICE WORKERS All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section ). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. CONCLUSION Notes: 1. Special Condition - Bilingual Proficiency: Some positions may require bilingual fluency in a variety of languages depending upon the department's bilingual needs. Only those eligible candidates who pass the bilingual proficiency test will be considered for bilingual positions. Applicants must indicate on the application form the language(s) in which they claim proficiency. 2. General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained at or hard copy at 1 South Van Ness Avenue, 4 th Floor.

6 Page 6 of 7 3. Copies of Application Documents: Applicants should keep copies of all documents submitted, as these will not be returned. 4. Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. 5. Requests: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 6. Medical Examination: Prior to appointment, at the Department's expense, applicants may be required to take a Tuberculosis (TB) screening and a medical examination. 7. Prior to appointment, some positions require that candidates complete a personal history statement and pass a thorough background investigation to determine the candidate s suitability for employment. The investigation is limited to job-relevant and legally mandated matters, and may include a reference check, verification of employment history and education, military and financial history, fingerprinting, and criminal and motor vehicle records. Some positions require that candidates undergo drug/alcohol screening. Failure to obtain and maintain security clearance may be basis for termination from employment. Issued: July 31, 2015 Micki Callahan Human Resources Director Department of Human Resources Recruitment ID Number: TPV DPH/JS/(415) /DHR POS NO BENEFITS All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency. For more information about benefits, please click here. Click on the link below to apply: Fill out the Supplemental Questionnaire and Application NOW

7 Page 7 of 7 using the Internet. City and County of San Francisco Acc

0953 Deputy Director III - Director, Environmental Health Branch

Page 1 of 6 SFGOV Residents Business Government Visitors OnlineServices Help Powered by 0953 Deputy Director III - Director, Environmental Health Branch Recruitment #PEX-0953-065932 Specialty Director,