Approximately 354,000 customers Serves 7 southern counties of NJ

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2 Approximately 354,000 customers Serves 7 southern counties of NJ

3 Goal: Protect and improve the health and safety of each SJG employee Accomplished through wellness & safety initiatives 3

4 Journey to health began in 2008 Launched our first Health & Wellness program Data driven program with quantifiable benefits for employees and bottom line 4

5 Slow rising cost of healthcare expenses Identify and reduce health risk factors Reduce sick time Drive initiatives with employee data and input Leverage vendor wellness services 5

6 Offered Health Risk Assessments Partnered with AtlantiCare and Horizon Voluntary employee participation Over 50% of workforce completed HRAs 6

7 Results indicated top three risk factors related to: Weight Management Blood Pressure Cholesterol 7

8 29% of participants referred to a disease management program 78% referred to physician for follow-up Created awareness of risks and importance of pro-active treatment Less costly to manage risk factors rather than illnesses 8

9 Horizon impressed by high level of employee participation Through participation, employees demonstrated trust of our positive intentions 9

10 New Policy No tobacco use/ smoking on company property 2008 assessment - 16% smoked = 104 employees 2009 assessment - 12% smoked = 78 employees 2009 HRAs showed 4% reduction in smokers 26 Employees Quit Smoking! Weight Watchers Program after hours Moderate success - 25 employees participated 10

11 Rolled out Wellness initiatives in 2010 Aimed at increasing employee participation in wellness activities Data showed mixed results 11

12 SJI Healthy People 2010 Benchmark Regular Physical Activity Maintaining Healthy Weight 38% 30% 18.2% 60.0% Living with Obesity 38.9% 15.0% 12

13 Contracted with CIGNA to provide Employee Assistance Services and Work Life Services Work life services included a healthy rewards discount program Child care, senior care, financial and legal consultation services made available 13

14 Special Work Life Services - a welcomed advantage over the more traditional EAP service 14

15 Offered onsite seminars on variety of health topics Former trainer for the Philadelphia Flyers hockey team Owner of a local gym Cardiologist spoke about Heart Health 15

16 Encouraged annual physicals and follow-up treatments Educated employees on keeping medical costs down Results - majority of employees stayed In Network Horizon impressed with our results 16

17 Old habits die hard Senior Leaders supported continued campaign Implemented creative initiatives which generated high levels of enthusiasm 17

18 Offered healthy menu with a 50% discount Cafeteria vendor demonstrated uptick in healthy meals Positive buzz heard everywhere 18

19 Benefits broker helped us link to Biggest Loser website Offered the competition to our employees 90 employees actively participated over 6 months 19

20 Launched a Special Fitness Campaign in 2011 Set up and paid for employees to join a 60 day program Designed by local healthcare providers in conjunction with gyms and dieticians Over 140 employees participated 20

21 Special ergonomic assessments in 2009 and 2010 for call center and clerical employees Focus to reduce and eliminate ergonomic related injuries Resulted in several improvements to workstations 21

22 Completed about 100 assessments of our Office Workers Suggestions implemented at little or no cost Suggestions include minor adjustments to workstations Employees appreciated the help 22

23 Expanding to field workers in 2012 Performing Job Assessments to identify tasks with greatest risk level Goal: to reduce the likelihood of an injury 23

24 Traditionally offered onsite flu shots special program designed by CVS Caremark and Horizon Offered vouchers to employees and their families for free flu shots 24

25 Documented successful outcomes: Gold Certification from American Heart Association Platinum Certification from AHA Reduced risk factors Example: fewer smokers Reduced sick time 10% reduction between 2010 & 2011 Biggest accomplishment - reduced the cost of health care increases 25

26 Developed new loss ratio report in 2011 Provided better understanding of trends Saw how medical dollars spent compared to actuarial estimates Saw favorable trends during 2011 Confirmed trends at 2012 medical renewal 26

27 Prior to yr. average increase for healthcare premiums about 13.4 percent Despite Healthcare Reform obtained zero percent renewal from medical carrier in 2012 SJI Premium Increase for 2012 = ZERO 27

28 Other successes: AHA Hea rt Wa lk Employee participation great in 2011 & 2012 First place in Heart Walk T-Shirt Contest 2011 & 2012 Gold Recognition obtained in 2011 from AHA Obtained AHA s Platinum Certification in 2012 wellness efforts 28

29 Experienced great success by partnering with local health and wellness providers Offered unique services resulting in achievement of program goals Employees adopted healthier habits Ergonomic improvements resulted in less frustration for employees 29

30 Over time, this program has resulted in a win-win situation for employees and our Company. Employees are healthier and our health care rates remained flat in 2012! 30

31 Manteo Mitchell 2012 Olympic Silver Medalist This 4x400M Runner Finished the Olympic Relay after breaking his leg. 31