COMPETENCY FRAMEWORK
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- Laurence Hall
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1 COMPETENCY FRAMEWORK (ALIGNED WITH ADVANCED PHARMACY PRACTICE FRAMEWORK)
2 SHPA RESIDENCY PROGRAM COMPETENCY FRAMEWORK EXPERT PROFESSIONAL PRACTICE Expert Professional Practice This particular field or subject in which the knowledge, skills and experience have been acquired for the individual to be accepted as an expert (underpinned by standards in the National Competency Standards Framework for Pharmacists in Australia 2010 for which Expert Professional Practice is claimed). Transition Level Consolidation ( Stage 1) ( Stage 2) ( Stage 3) 1. Acquire expert knowledge and skills general knowledge in core areas Able to plan, manage, comprehensive, high level knowledge in defined area(s) Advances knowledge in defined area(s) Advances programs in defined area(s) monitor, advise and Able to plan, manage, review performance in monitor advise and review core areas programs in defined area(s) 2. Use reasoning and judgement compare options or apply analytical skills in a range make decisions in complex situations where apply expertise to assess complex and dynamic of routine situations several factors require situations recognise priorities when analysis, interpretation and comparison assess situations and problem solving and options in the absence of identify deviations from interpret and synthesise evidence or data, or the normal pattern available evidence and/or where there is conflicting Applies established protocols in data to assess situations and options evidence or data Uses judgment to vary responding to situations Seeks guidance where to respond to variations to established contextual requirements /protocols are indicated 2 shpa.org.au
3 3. Demonstrate accountability and responsibility Accepts accountability for services delivered directly to individual service recipients Accepts accountability for services delivered to a defined group Accesses and applies Accepts accountability for services delivered in a defined area(s) Applies expertise Applies expertise evidence based advice/ confidently to provide responsibly in delivery of strategies in complex services and advice in services in routine situations complex, unpredictable or situations a unfamiliar circumstances capacity to responsible approach to Appraises and integrates identify research findings integrating evidence into new evidence in an likely to impact on innovative and collaborative approach to planning and delivery of services 4. Use professional autonomy Uses expertise to contribute to services delivered to individual Uses available evidence and established procedures to provide Makes autonomous decisions about services that are informed by service recipients in input to services expert knowledge, routine situations follow legal, ethical, act according to personal interpretation of broad judgment, available evidence and treatment goals or outcomes professional and professional polices/ organisational policies/ procedures where interpret government procedures and codes of necessary health care policy and conduct strategy to establish policies/ procedures, codes and/or standards for others within defined area(s) 3 shpa.org.au
4 NETWORKING, LEADERSHIP & INFLUENCE Professional and Ethical Practice (Underpinned by standards in Domain 1 of the National Competency Standards Framework for Pharmacists in Australia). Transition Level Consolidation ( Stage 1) ( Stage 2) ( Stage 3) 1. Apply and monitor standards of understanding of, and conforms to relevant standards of Accountable for setting and monitoring standards of at the team level Accountable for setting and monitoring standards of beyond the team 2. Contribute to Continuing Professional Development (CPD) selfdevelopment through regular CPD and the application of learning to Acts as a CPD facilitator for the profession Shapes and contributes to the CPD strategy for the profession or other disciplines of self and others Communication, Collaboration and Teamwork (Underpinned by standards in Domain 2 of the National Competency Standards Framework for Pharmacists in Australia). Transition Level Consolidation ( Stage 1) ( Stage 2) ( Stage 3) 1. Use appropriate communication skills use of appropriate communication to gain the cooperation of individual use of appropriately selected communication skills to gain co-operation of present complex, sensitive or contentious information to large patients, colleagues and patients, colleagues, groups of patients, other health professionals clinicians and/or clinicians and/or managers managers communicate effectively 4 shpa.org.au
5 where content of discussion is explicitly communicate effectively communicate effectively in defined where the content of the a hostile, antagonistic or discussion is based on highly emotive personal opinion atmosphere 2. Engage in teamwork and consultation work as a member of the pharmacy team Recognises personal limitations and work as a member of a multidisciplinary team Accepts expert advice through consultation Works across workplace boundaries to build relationships and share information, plans and resources demonstrates ability to within the Provides expert advice refer to more experienced workplace/organisation within and beyond the colleagues workplace/organisation as a recognised opinion leader 3. Work across boundaries extend boundaries of service delivery within the extend the boundaries of service delivery across the value of extending the boundaries of service delivery across pharmacy team more than one team professions and/or the external environment Leadership and Management (Underpinned by standards in Domain 3 of the National Competency Standards Framework for Pharmacists in Australia). Transition Level Consolidation ( Stage 1) ( Stage 2) ( Stage 3) 1. Understand strategic context and contribute to strategic planning needs of stakeholders, and reflects government health care incorporate government health care policy or priorities to influence local strategy Participates in development of government health care policy/ strategy or priorities and leads its policy Understands formal Understands culture and climate of the workplace integration into local strategy structure in which they work Demonstrated ability to plan up to 12 Demonstrated ability to plan more than one year Understands the internal and external environment 5 shpa.org.au
6 months ahead and in ahead taking account of Demonstrated ability to alignment with established strategic plan develop a long-term plan strategy taking a holistic view of the environment 2. Understand and contribute to clinical governance Understands formal structure in which they work Influences the clinical governance agenda for the team Shapes and contributes to the clinical governance agenda of the workplace/ organisation 3. Understand and contribute to the strategic vision understanding of, and contributes to, the vision for professional services Creates the vision for professional services and translates it into clear goals for the pharmacy Influences groups of colleagues, clinicians and/or managers to share the vision for professional team services 4. Contribute to innovation and service development improve the quality or range of services with limited supervision Applies priorities set by Recognises and implements innovation from the external environment without supervision Leads effort to ensure innovation produces demonstrable improvement in service delivery others to develop clear Develops future plans for Relates goals and actions plans for services based professional services to strategic aims of the on review of recent past based on a clear workplace or profession performance understanding of priorities 5. Motivate self and others self-motivate to achieve goal motivate individuals in the team Demonstrated ability to motivate individuals beyond the tea 6. Support and assist implementation of national priorities implications of national health care priorities for Influences the response of the team to national health care priorities Lead response to the team to national health care priorities the team 7. Understand and contribute to the effective use of resources process for effective resource utilisation effective management of resources assess and reassign resources to improve effectiveness of use 8. Contribute to the identification and identify and resolve risk management issues using Is accountable for developing risk policy/procedure for Is accountable for developing policy/procedure for 6 shpa.org.au
7 effective management of risk established policy/procedure managing existing and newly identified risks at team level managing existing and newly identified risks beyond the team 9. Promote improved performance Contributes to performance management processes in accordance with established policy/ procedure. Is accountable for performance management of team members Is accountable for performance management of the team as a whole Refers appropriately to colleagues for guidance as required 10. Understand and undertake project management principles of project management and successfully manage a project at team level plan and supervise the implementation of a project manages simple projects. Refers appropriately to colleagues for guidance as required 11. Understand change management principles and lead change principles of change management manage a change process for the team lead a change process beyond the team/workplace or across disciplines 12. Serve as a role model and mentor for others Understands and demonstrates the characteristics of a role model to members of the team the characteristics of an effective role model within and beyond the team engender role model behaviour in others effectively mentor outside effectively mentor others the team within the team mentorship process 7 shpa.org.au
8 Critical Analysis, Research and Education (Underpinned by standards in Domain 8 of the National Competency Standards Framework for Pharmacists in Australia). Transition Level Consolidation ( Stage 1) ( Stage 2) ( Stage 3) 1. Conduct of an Shapes and contributes to education and training understanding of current educational policy conduct teaching interpret national policy in order to design strategic approaches for local workforce education national education policy design and manage a course of study, with efficiently according to an Able to assess the appropriate use of agreed plan with guidance performance and learning teaching assessment and from a more experienced needs of others study methods colleague plan a series of effective learning experiences for others 2. Links and Participates in the formal Participates in the Shapes, contributes to, or education education of undergraduate and education and training of formal special interest is accountable for the creation or development postgraduate students groups in the external of higher education environment qualification(s) 3. Educational policy an understanding of current educational policies in health service interpret national policy in order to design strategic approaches to local workforce education Shape and contributes to national educational policy 4. Undertake critical Demonstrated ability to Demonstrated application Recognised as evaluation activities critically evaluate literature sources of critical evaluation skills in the context of undertaking peer review activities in 5. Identify gaps in evidence base identify gaps in the evidence base for formulate appropriate and rigorous research design an appropriate research strategy to questions to address address research evidence gaps questions 8 shpa.org.au
9 6. Design and deliver research projects to address gaps in evidence base describe the core features of research protocols generate evidence design a research protocol to address previously formulated research questions active involvement in critical review of research protocols authorship suitable for presentation of primary evidence at the local level generate new evidence outcomes in peer suitable for presentation reviewed media at research symposium 7. Apply research evidence into apply research into own apply evidence-based within the team Is able to use research evidence to shape workplace/ organisational policy/procedure 8. Supervise others undertaking research understanding of research governance Is able to contribute to research supervision in collaboration with research experts Is a research project supervisor for postgraduate students 9. Establish research partnerships work as a member of a research team establish new multidisciplinary links to show leadership within research teams conduct research projects concerning the conduct of research This framework has been extracted from the publication: Pharmacy Practice Framework Steering Committee. An Pharmacy Practice Framework for Australia. October 2012, available at In accordance with the Australian Pharmacy Council s former credentialing requirements, small amendments to the performance level descriptors in the domain Expert Professional Practice have been made. This involved removal of terms such as clinical and patient care to allow for use in the broad range of areas in which pharmacists. 9 shpa.org.au
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