UDMO RISK ASSESSMENT Executive Summary/Action Plan

Transcription

1 UDMO RISK ASSESSMENT Executive Summary/Action Plan Abstract Recommendations about the discipline of UDMO s nonprofit risk management as well as the process of identifying and managing the risks facing our organization. Date Reviewed: 07/26/16 Date Approved: _07/26/16

2 Upper Des Moines Opportunity, Inc. Risk Assessment Executive Summary August 2016 Utilizing an online Risk Assessment Tool developed by the Nonprofit Risk Management Center, in affiliation with the National Community Action Partnership, Upper Des Moines Opportunity, Inc. completed a comprehensive risk management assessment in July The full report is available upon request. This Executive Summary provides the recommended Action Steps from the report, and will serve as an implementation guide as the recommended tasks are addressed. The Action Steps are provided in three general categories: Governance, Policy and Legal, and Prevention and Training. A Management/Staff Committee will be responsible for implementing this plan, and will presenting updates, including target dates for achievement and a progress report on each task. The Risk Management Committee shall be a staff committee and will be appointed by the Executive Director. Board members will be encouraged to participate if desired/available. The board will receive quarterly updates of this summary to show that progress is being made to reduce risk throughout the agency. This assessment will be conducted every two years as required by the CSBG Organizational Standards (4.6) Governance Improve the provision of materials for the board meeting by sending the materials at least 10 days in advance of the scheduled meeting. While the Executive Director is reviewed annually by the Board of Directors, a more formalized and documented process is needed. Develop and implement a board selfassessment process. Develop an annual board training plan that provides the required trainings as defined in the CSBG Organizational Standards Financial Management/ Contracts and Procurement Discuss with agency legal counsel the provision of a legal template for leasing/subleasing.

3 Have agency attorney review all major legal contracts. Secure legal counsel review of the agency s short form contract document for any updates or recommended changes. Human Resources/Communication Risks Update the agency s new employee hiring and orientation procedures. Develop a Volunteer Handbook. Put personnel policies on a safe, backed-up disk to expedite revisions to the policies. Secure legal counsel review of our employment application language and our offer letter for new employees. Develop/enhance an agency technology policy that addresses all forms of communicative technology and its use by employees during work hours. Implementing a safety policy for your organization should be a top priority. Develop a comprehensive Social Media Policy and provide training to board and staff on the application of the policy. Service Delivery Risks/ Protecting Vulnerable Populations Develop Prohibitions Against Violence that further requires the use of nonviolent conflict resolution options instead. Develop disciplinary policies that address service recipient misbehavior. Develop policy/procedures for identifying service recipients' medical conditions that may limit participation in your organization's program. Develop facilities inspection checklist and reporting form for all facilities

4 Develop all staff required training plan that includes, sexual harassment, blood borne pathogens, safe work practices, and other needed trainings. Complete procedure manual for Outreach programs. Transportation/ Property Develop Transportation Policy that includes: Transportation Risk Management Statement, Authorized Drivers and Use of Vehicles, Passenger Responsibilities, Accident and Incident Reporting, and Authorization, Rental Vehicles, Borrowed Vehicles, & Insurance Requirements Evaluate the central office reception area and secure bids for redesigning the area to improve safety and customer service. Review visitor procedures for all facilities and enhance visitor registration and security processes. Develop and post emergency procedures and train all employees, including the conducting and documenting of drills. Centralize hazardous materials at each office location into a marked lockable cabinet or room, with MSDS records present for each item, and responsibility assigned to a single person at each location. Update and standardize office and auto first aid kits, and install signage to indicate the location of the kits. Develop and implement a driver orientation and training procedure. Remove overgrown evergreen shrubbery at the central office. Develop a standardized checklist for building safety and maintenance reviews.

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