Nearly $50 billion in revenues

Transcription

1 Prepared for:

2 2

3 Nearly $50 billion in revenues 3

4 Veolia Environmental Services North America Technical solutions (hazardous waste management) Industrial maintenance & cleaning Solid waste management Key Facts # 1 in Industrial Cleaning # 2 in Hazardous Waste # 5 in Solid Waste # 1 in Integrated Waste Services $1.8 Billion in Revenue from Continuing Operations (2009) Over 300 Locations 9,800 Employees (USA: 8,450 Canada: 1,350) Established in U.S. in 1984 Web Site: 4

5 Electronics Recycling Branch Founding company incorporated in 1983 Started recycling lamps in 1993 Acquired 6 regional lamp recyclers between 1999 and 2000 Acquired by Veolia in 1999 Name changed from Onyx to Veolia in

6 Fully-permitted, environmentally compliant facilities Phoenix, AZ Tallahassee, FL Stoughton, MA Port Washington, WI Veolia manages the following waste streams: Mercury Bearing Lamps PCB & Non PCB Lamp Ballast's Household, Commercial and Industrial Batteries Mercury Waste Computers & Electronics Power Distribution Equipment 6

7 Straight fluorescents Circlines HID Ultra Violets U Tubes Compacts VHO Powergrooves Shatter Shields 7

8 PCB Lamp Ballast Non-PCB Lamp Ballast Components: PCB oil filled capacitor Incineration PCB contaminated potting compound - Incineration Steel casing Metals recycling Copper Winding Decontaminated, Sold 8

9 Alkaline (mercury & non) Mercury Lithium Carbon Zinc Nickel Metal Hydride Lead Acid/Gel Cell Nickel Cadmium Silver Oxide 9

10 Relays Ignitron Tubes Rectifiers Switches Lab Packs Thermometers, Thermostats and Manometers Flow Meters Pressure Regulators Medical Devices Dirt, Debris and Compounds 10

11 Desktop PC s Laptop Computers PDA s Printers/Copiers Controller Cards Mainframes & Servers Motherboards Memory Card TV s/stereos Hard Drives External Storage Drives Monitors 11

12 RCRA The Resource Conservation Recovery Act (RCRA) of 1976 regulates the generation, treatment, storage, handling, transportation, and disposal of hazardous waste. Under RCRA, the US Environmental Protection Agency (EPA) clearly states that spent fluorescent, high intensity discharge (HID) lamps, computers and electronics are hazardous waste, and it is illegal to dispose of them as a solid waste in the dumpster or compactor. There are fines for improper disposal. Under the US EPA regulations, fines can be up to $25,000 per occurrence. Universal Waste Rule (UWR) In 1995 the US EPA adopted a set of regulations called the Universal Waste rule. The UWR significantly reduced the regulatory burden for business that generate these wastes. UW was defined as batteries, mercury thermostats, and pesticides. In 1995 the US EPA added hazardous waste lamps. This designation reduces paperwork and transportation requirements to promote recycling. Universal wastes, including fluorescent lamps and batteries, must either be recycled at a licensed facility or treated at a permitted hazardous waste facility. Solid waste disposal is not a legal option. 12

13 Adoption Although the law was federally adopted, the rules did not become effective in an individual state until that state adopted the rules. By 2003 all states had adopted UW. States are allowed to add wastes to their UW rules. Many states have added low level mercury lamps, as well as electronics and aerosol cans. Exemptions Certain small companies may be exempt from these federal requirements. Under RCRA, conditionally exempt small quantity generators (CESQG) are exempt from these federal requirements. These generators must generate less than 100 kilograms (220 pounds) of hazardous waste, including Universal Wastes, in any calendar month. This equates to approximately 440 four foot lamps. Some states do not allow this small quantity exemption, regardless of size, such as California. 13

14 Land Bans At this time, states that prohibit mercury lamps from landfill are: California, Connecticut, Florida, Maine, Minnesota, New York, Rhode Island, Vermont. Some states and counties have rules that allow CESQG s to dispose of lamps in the garbage, but also have solid waste rules that prohibit the landfills from accepting lamps! Since each state can make their own rules, it is important to check with the state environmental agency. Again, there are fines for improper disposal. Superfund The most important law to understand is the federal hazardous waste cleanup law known as Superfund, which supercedes all others we have covered thus far. The Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA) of 1980 established a program for the investigation and cleanup of facilities from which there has been a release of any hazardous waste substance into the environment. 14

15 Act (SOX) The Sarbanes-Oxley Act mandates the security of companies' financial systems and the IT infrastructure that supports those systems. Specifically, Section 404 holds that the confidentially and security of information are crucial foundations of compliance. As such, identity and proprietary data theft is one of the greatest challenges facing small businesses as they work to comply with this legislation that protects consumer financial, credit and health information. SOX requires that electronic data is erased and irretrievable at the end of the useful life of the IT asset. Gramm Leach Biley Act (GLB) The Safeguards Rule under the GLB Act, requires that financial institutions take proactive steps to ensure the security of customer information. The Federal Trade Commission defines "financial institution" for the purposes of GLB compliance as any organization that works with individual's money. 15

16 Legal and Financial Liability The legal and financial liability under Superfund is cradle to grave meaning the liability exists as long as waste remains. Superfund is strict meaning intent does not have to be proved. Superfund is joint and several. Each party involved is individually liable for the entire cost of clean up. Under the Superfund law, no contract, indemnification or any other agreement among the parties can remove this potential liability from any of the parties. There is no small quantity exemption from the liability for future site clean up if mercury contamination shows up at a disposal facility where fluorescent lamps have been sent. 16

17 The bottom line The most effective way to protect against future liability is to ensure that the mercury in lamps is reclaimed by a reliable, reputable environmental service company. The same holds true for all types of universal wastes including batteries and electronic equipment. 17

18 If you send lamps to a recycler that ends up causing problems, are you potentially liable? That s why, if you decide to recycle, for either COMPLIANCE or RISK MANAGEMENT, remember 2 very wise sayings: YES - if the recycling company does not have the financial resources to correct the problems it created. caveat emptor (buyer beware) you get what you pay for 18

19 These are not just buzz words, it s now the way of life. Being green and environmentally responsible makes sound business sense. Studies have shown that consumers today and those of tomorrow will be more conscious of the practices of manufacturers and businesses and will take allegiance with those demonstrating a strong commitment to the environment. Consumers are more savvy than they have ever been and have access to information resources that simply did not exist 20 years ago, that's why its critical to not only appear green but to actually do something with substance that has a measurable and positive effect. That is were Veolia steps in. We help you turn your waste into a resource! 19

20 It is no secret that becoming more energy efficient by doing things such as lighting retrofits can increase the profitability and asset value of your customers business while lowering operating costs and carbon footprint. LEED credits are given for the amount of reusable material that a construction company diverts from landfills to recycling or to salvage. A 50 percent minimum is required for certification. That is were Veolia steps in. We can take the spent waste that your customer used to get more energy efficient. They then will qualify for LEED certified credits to put towards there certification 20

21 Large Quantity (Bulk) Greater than 1 Pallet Small Quantity (Rec yclepak ) Less than 1 Pallet* Program Offering: Facility Size or Amount of Waste: o Lamps and materials are safely packaged and stored for pickup. o Materials are picked up and transported to Veolia for processing. o All materials are processed in accordance with environmental regulati ons. o Generator receives certificate of recycling. Greater than 150,000 sq. ft., or greater than 3 pallets o Perfect for small quantities of fluorescent lamps, ballast, batteries, dental amalgam, mercury devices, thermostats and electronic waste. o Kit includes container, liner, return shipping and documentation. o All items returned for recycling with FedEx Ground. Less than 100,000 sq. ft., or less than 1 pallet Key Benefits: No upfront investment Easy to recycle large qua ntities Nationwide service Low recycling costs Picked up in 5-10 days Prepaid Picked up in 24 hours Easy to use Easy to manage Customized reporting available Advantages: Cost Savings Convenience Disadvantages: Required storage space, less convenient High er recycling costs Perfect for: Designed for larger facilities with available storage space, needing to recycle more than 3000 lamps a year or needing to recycle mixed waste streams such as lamps, ballast, batteries, and computer electronics Perfect for s mall facilities that require quick turn - around with small quantities of mixed waste such as lamps (less than 1000 per year), ballast, batteries and computer electronics. 21

22 Large Quantity or Bulk Recycling Recycling for large Bulk quantities (greater than a pallet of lamps) is done with Veolia owned trucks or approved third-party transporters. We schedule pickups as needed or scheduled milk runs in some states upon request of the customer. The bulk pick up program is good for re-lamp and retrofit projects and also for large facilities and consolidators of waste. Small Quantity Recycling Recycling for small quantities, less than a pallet of lamps (25 cases) is best accomplished with the RecyclePak program. The RecyclePak program includes prepaid boxes and pails for universal waste. There is a wide selection of packaging supplies. RecyclePak allows for quick turnaround, and on time waste pickup at the customers convenience. The RecyclePak program is great for ongoing facility maintenance. 22

23 How Large Quantity or Bulk Recycling Works Customer s or faxes Veolia customer service representatives a complete Bulk Service Request Form This form includes the generator address and contact information, material type, and quantity. Veolia enters this information into our computer system. Veolia schedules the pickup directly with the generator within 7-10 working days. The waste is transported to the nearest Veolia facility, where it is received, recorded, and recycled. Our driver arrives with pre-printed waste labels and shipping documents (either hazardous waste manifest or bill of lading). Customer receives the invoice from Veolia Environmental Services accounting department in Port Washington, Wisconsin, along with a copy of the Certificate of Recycling for billing purposes. Waste is billed on a unit basis with transportation and/or packaging charges. 23

24 How Small Quantity or RecyclePak Works Customer orders online, s or faxes Veolia customer service representatives a complete Order Form. Order is received and entered into our computer system. Order is billed on a per container basis upfront. RecyclePak containers are shipped from Greenville, WI. Please allow 3-5 days for delivery of RecyclePak containers. Customer receives RecyclePak containers and follows the instructions to properly assemble, fill, seal and ship the container. When the RecyclePak container is sealed and ready for shipping, customers contact FedEx Ground toll-free at to request a pickup. RecyclePak containers are delivered the nearest Veolia recycling facility, where they are recycled. A Certificate of Recycling is issued to the customer. 24

25 Support distributors (95% of revenues come from distributors like Graybar) Graybar does not handle waste materials Support from full service distribution center Manufacturer marketing partnerships to support distribution Full-time dedicated marketing and customer service staff Focus on wholesale, industrial, electrical, lighting, and specialty distributors 25

26 Large quantity purchases Vendor negotiations Package design minimizes outbound shipping costs Shrinkwrapped containers minimize returns Drop-ship capabilities for large special projects Customizable marketing materials 26

27 Dedicated Distribution Center EDI Capabilities Web- Enabled Platforms Dedicated sales and marketing support Online Certificates of Recycling Container tracking and reporting Advanced shrink-wrap equipment Wide assortment of containers From 6 CFLs to 1800 T8 4ft Straight Lamps First program approved for use in the State of Maine 27

28 We are not a broker! We process all lamps and ballast without third party involvement We are not actively selling direct! Manufacturer Partnerships and Support Osram Sylvania GE Lighting Technical Consumer Products Westinghouse Light Bulbs Feit Electric Globe Electric 28

29 Cooperation not Competition with Partners Eleven account managers nationwide supporting distributor sales Wide network of distribution partners No active selling against distributor partners Sales and Marketing Support Training Sales support materials Co-marketing programs Joint sales calls Promotions 29

30 The web site can be used to track orders for RecyclePak by logging into your account and selecting MY ORDERS. Data displayed includes the date the order was placed, order number, PO or credit card transaction number, items ordered, the quantities ordered and tracking number of the shipment. Only orders placed on the custom web site above will be displayed on this site. 30

31 31

32 All large quantity or bulk recycling reports are available in excel or.csv format by contacting customer service. Online reports available through CIMS (Customer Information Management System) for RecyclePak Returned Containers with Recycling Data Access to all returned containers with recycling data for one location or multiple. Report can be run over time and can be exported to excel for further data manipulation. Data reported includes: Unit type (lamp type, size, etc.) Number of each unit Location number and/or delivery address Location name and/or delivery address Container order date Unique container ID Container tracking number Container received date Certificates of Recycling Repository Access a repository of certificates of recycling, all available for immediate download or sign up for automatic delivery upon receipt. Views are available over time and by location. 32

33 33

34 34

35 35

36 Additional reports are being developed. These reports include the following. Purchased Containers Report Access all containers purchased including the date, type, unique container number and delivery address. Reports are available over time and by location and can be exported to excel for further data manipulation. Outstanding Containers Report Easily identify containers that are still outstanding and need to be returned. Containers are listed by ship date and include container type, unique container number and original delivery address. Reports are available over time and by location and can be exported to excel for further data manipulation. 36

37 Provide training for key sales staff Target key accounts/prospects for joint proposals, sales calls, and presentations Provide marketing pieces to attract business Develop joint marketing/sales strategies for specific vertical markets (retail, hospitality, health care, etc.) Deliver business leads from web, subscription based services for lamp, ballast and e-waste opportunities Support catalog, green initiatives, joint sales calls and tradeshows 37

38 38

39 Extranet site with logos, forms, brochures, high resolution images Available documents Resource guide Training presentation Sell sheet Post cards Specification sheets Posters Counter cards Counter mats Customizable white label internet sites (Coming soon) Collateral developer to customize your own marketing material such as postcards, sell sheets, and sales letters. 39

40 40

41 Minimize required inventory by SKU Limit duplication of product types clear, easy choices for customers Increase product selection Conduct promotions Attractive packaging 41

42 Veolia is committed to helping to build a clean energy future. As our business grows, we want to make sure we minimize our impact on the Earth's climate. So we re taking every step we can to implement innovative and responsible environmental practices across our company to reduce our carbon footprint and help our employees be green. More information can be found on Veolia s sustainable development website. Recent News Headlines Cleaning up- Veolia Environmental Services invests in CNG vehicles Veolia Environnement confirms its selection in Dow Jones Sustainability Index World and Dow Jones STOXX Sustainability Index. (A stock index representing 50 of the largest companies in Europe based on market capitalization.) 42

43 Veolia Customer Service Mark Braniff, National Account Manager (804) Veolia Web Site Scott Thibodeau, Marketing Manager (920) FedEx Ground Barry Jordan, Sales Manager (781)

44