SingHealth s Supplier Forum Nov 12 th 2015
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1 SingHealth s Supplier Forum Nov 12 th 2015
2 Agenda Start Time 11.15am 11.30am 12.30pm 12.45pm 1.45pm 2.00pm 2.30pm Activity Registration Lunch Welcome Address SingHealth : An Update On Our Journey Q&A Awards Presentation End of Session 2
3 Why Are We Here Today? Engagement with key leaders SingHealth Updates : Organisation Strategic Directions And Key Initiatives Effect of Change To Suppliers 3
4 Strong Partnership & Engagement facilitates Bringing the best thought Leaders to a common platform Proactive collaboration to achieve desired outcomes Respond in sync to fast paced Challenges in healthcare Mutual growth
5 About GPO
6 GPO Organisation Structure Group Chief Executive Officer Group Chief Operating Officer Group Chief Procurement Officer Pharmaceuticals Supplies & Services Technology Strategic Development & Operations Research Procurement Supply Chain Operations Materials Mgmt Supply Chain Operations - Pharmacy 6 Strategic Sourcing for product categories across cluster/ at National level Utilize market intelligence for development of sourcing strategies Lead technology and supplier selection jointly with key stakeholders and clinicians Support product regulatory requirements through implementation at supplier base Support ILTC in area of strategic sourcing. Drive Supply Chain Connectivity & Networking Governance framework Healthcare Supply Chain learning & development platforms Supplier management framework Organization Dev. Initiatives Organisation focus for Research Develop supply ecosystem for research Cluster research supply chain Critical Supply Chain Operations for institutions Materials management Logistics, warehousing & distribution
7 Group Procurement Office Vision To be the key driver of cost management and operational excellence in the healthcare supply chain Mission Reduction of Total Cost of Ownership in technology, supplies & services through: Innovation & thought leadership External collaborations Stakeholders engagement 7
8 Supply Chain Management - GPO Initiatives SLIDE 8 Logistics Cluster s warehousing & logistics operations SHP s Logistics Hub: Live on Oct 8. Growing with SingHealth SC New infrastructure development & enablement team Facilitate start-up needs for Supply Chain in new facilities Supply Chain Leadership Strategic National level Dedicated GPO team to support commissioning of new buildings subject matter experts.
9 Supply Chain Management - GPO Initiatives SLIDE 9 Contribute to Financial Sustainability Product standardization & consolidation of purchases Partnering User Champions Collaboration with Suppliers Develop Supply Ecosystem Enhance research supply base Sustainable procurement policies Green Procurement Enhance Supply Chain Connectivity : efficiency & patient safety eprocurement Track & Trace Warehouse Management System Data Analytics
10 Suppliers Role(s) SLIDE 10
11 SLIDE 11 Supply Chain Management Collaboration with Suppliers Product standardization & consolidation of purchases Collaboration with Suppliers Suppliers Role Champion use of common products o Showcase options : Annual product exhibition Reverse expo Coordinated business reviews Poster exhibition Product life cycle approach o New products roadmap : annual updates Where-use, who-use, applications
12 Product Singapore Healthcare Management SHM Aug 2015; >1000 attendees SHM2016 : Aug SLIDE 12
13 13 Reverse Expo 2015 in conjunction with SHM 2015
14 Poster Singapore Healthcare Management Total 210 posters across 7 categories - Healthcare Providers scope Operations Finance Human Resource Communications Service Quality Supply Chain Management Risk Management Suppliers Participation Encouraged : Showcase Of How You Have Collaborated With Healthcare Providers 14
15 SLIDE 15 Supply Chain Management Collaboration with Suppliers Develop Supply Ecosystem Green Procurement Objectives o Encourage the sustainable use of resources; o Reduce impact on the environment (ecological footprint); o Reduce waste; o Improve environmental health; o Improve human health; o Contribute to community progress towards sustainability. Possible Suppliers Role Know Your Upstream suppliers o Origin of sources o Declaration of compliance Use of environmentally preferred products Maximise safety Minimise habitat destruction Minimise toxicity Proper waste management
16 SLIDE 16 Supply Chain Management Collaboration with Suppliers Logistics Cluster s warehousing & logistics operations Suppliers Role Changes to labelling, documentation & processing o Delivery notes/orders Required information Product description SingHealth s Product code Purchase Order # Supplier s Product description Product code Drop off at MMD s collection points Collaborate on changes on packaging, MOQ to be advised as changes evolve.
17 eprocurement SLIDE 17 Your continued support is needed : Provision of catalogs Pictures of products Pictures of packaging Registration on Ariba Supplier Network Maintain Generic Respond on line via Ariba
18 SLIDE 18 Supply Chain Management - eprocurement $32.00SGD ebay shopping experience ecatalog covering all qualified/contracted products like ebay 18
19 eprocurement SLIDE 19 epo Pilot electronic Purchase Order Pilot Partner s Portal
20 Collaboration & Communications Generic account Contact matrix Senior Management Accounts & Technical Teams 20
21 Working with SingHealth 21
22 Business Operational Guidelines It is SingHealth s practice to : o Deal with all suppliers in a completely fair and objective manner o Select suppliers in accordance with requirements or specifications Each sourcing event is properly and fairly evaluated, Evaluated by an appointed cross functional team. Endorsed by approved authorities 22
23 Business Operational Guidelines SingHealth GPO has a no-gift policy Suppliers shall employ fair business practices providing accurate and reliable information. Suppliers need to observe protocol in accessing Users : o Appointments, with clear objectives of meetings Suppliers to conduct themselves in the highest standards of integrity. 23 Specific concerns in business practices can be sent via to Group Chief Operating Officer/Group Chief Procurement Officer
24
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