CORPORATE QUALITY SYSTEM PROCEDURE
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1 Number: JVICQC /28/2010 Revision: 4 Page: Page 1 of 5 Approvals Author Quality System Manager Name: Randy Bennett Doyle Cassity Signature: Date: 10/28/ /28/2010 Electronic versions of this procedure are considered the latest revision and a Controlled Copy when viewed from the JVIC Corporate site. When printed, this procedure is considered an uncontrolled copy unless signed by the Corporate Quality System Manager or his Designee. Doyle Cassity Corporate Quality System Manager TABLE OF CONTENTS BULLET POINTS/FLOW CHART 1.0 SCOPE/FIELD OF APPLICATION 2.0 REFERENCES 3.0 RESPONSIBILITIES RECORD OF REVISION
2 Number: JVICQC /28/2010 Revision: 4 Page: Page 2 of 5 BULLET POINTS Corrective Action is a vehicle to address issues resulting from audits, NCR s and/or Client s complaints. The Corrective Action should address the root-cause of the problem. The main objective is to come up with solutions that will prevent recurrence. The proposed solutions must be reviewed and approved by Project Management and the Client. Modifications to the Corrective Action may become necessary during the review process to gain acceptance. Project Manager, with assistance from the Lead QC Inspector, implements the solutions. A copy of the Corrective Action is sent to the Corporate Quality Office. Audits are made to ensure solutions are implemented and have solved the problems.
3 Number: JVICQC /28/2010 Revision: 4 Page: Page 3 of 5
4 Number: JVICQC /28/2010 Revision: 4 Page: Page 4 of SCOPE/FIELD OF APPLICATION 1.1 Scope This procedure applies to all JV Industrial Companies, Ltd. project documentation requiring quality control input and review. 1.2 Field of Application This procedure applies to all JV Industrial Companies, Ltd. projects, unless directed otherwise by client specifications, contract obligations or the JVIC Quality Department. 2.0 REFERENCES JVIC Quality Manual JVIC Quality Control Manual (Code Work) 3.0 RESPONSIBILITIES 4.0 This procedure is approved by the JVIC Quality System Manager. All Quality personnel are required to follow this procedure. 4.1 Corrective action is a reactive process to address concerns or issues after they have occurred. The corrective action may be the end result of internal or external audits, non-conformances and/or customer complaints. 4.2 The JVIC Lead QC Inspector shall review the project non-conformances initiated by JVIC and determine the appropriate course of action to stop the problem from recurring unless directed otherwise. 4.3 These courses of action shall be reviewed by the JVIC Project Manager and the Client Representative for buy-in and approval. The courses of action may be modified during this review in order to reach agreement. 4.4 After agreement has been reached, the JVIC Project Manager shall put the plan into action with the assistance, as required, of the JVIC Lead QC Inspector.
5 Number: JVICQC /28/2010 Revision: 4 Page: Page 5 of A copy of each non-conformance reviewed with the agreed course of action shall be sent to the JVIC Area QC Manager and Corporate Quality office. 4.6 The JVIC Assistant Quality System Manager or his/her designee shall perform periodic audits to insure the action has been taken and that it has solved the problem. 5.0 RECORD OF REVISION Revision Date Description 0 Initial Issue 1 10/15/2008 Updated Signatures 2 01/26/2009 Changed Format 3 05/04/2010 Added Bullet Points and Flow Chart 4 10/28/2010 Changed Format
CORPORATE QUALITY SYSTEM PROCEDURE
Number: JVICQC-1.0 Revision: 6 11/29/2011 Page 1 of 10 Approvals Author Quality System Manager Name: Randy Bennett Doyle Cassity Signature: Date: 11/29/2011 11/29/2011 Electronic versions of this procedure
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