SFLLO36 (SQA Unit Code - H2DA 04) V1 SfL36 Schedule logistic operations to meet customer requirements
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1 SfL36 Schedule logistic operations to meet customer requirements Overview What this standard is about This standard is about identifying the type of operation required and producing schedules to meet the customer s needs. It covers the requirements for good planning, scheduling methods and resolving problems with the schedule. Who this standard is for This standard is relevant to all operatives at every level in logistics operations. Operatives could, for example, be working in warehousing and storage, transport, or freight forwarding SFLLO36 1
2 Performance criteria You must be able to: P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 confirm the logistics operations that are required to meet the needs of customers agree with customers the timings and deadlines for the provision of the logistics operations apply the scheduling methods and tools used in the organisation according to organizational procedures determine the logistics resources and sequence of tasks required to provide the logistics operations review all relevant factors and risks that could affect the schedule plan the logistics operations to ensure that the supply chain continues to function effectively monitor the provision of logistics operations against the schedule identify problems with the schedule, and take the appropriate action to deal with them record work according to organizational procedures comply with the organisation s procedures and all relevant legal, safety and operating requirements relating to scheduling of logistic operations SFLLO36 2
3 Knowledge and understanding You need to know and understand: K1 methods and tools used for scheduling K2 factors that need to be taken into account when scheduling K3 activities that need to be undertaken K4 problems that could occur K5 organisational procedures relating to health, safety, and logistics operations K6 sources of information on organizational procedures K7 regulatory bodies and their compliance requirements K8 roles, responsibilities, and management systems K9 working practices, operating procedures, guidelines, and codes of practice K10 information systems and communication methods used by the organisation K11 what the relevant legal, safety and operating requirements are relating to scheduling of logistic operations SFLLO36 3
4 Additional Information Glossary 1. Schedule : a plan of activities or tasks 2. Problems with the schedule: availability of stock, availability of transport, delays due to route, unrealistic timings, lack of information, missing documentation 3. Resources: stock control system, warehouse management systems, documentation, transport types, manpower, lifting and handling equipment, route planning tools, computer software 4. Customers: internal, external 5. Legal, safety and operating requirements safety regulations, codes of practice, load restrictions, working time directive, transport regulations SFLLO36 4
5 Developed by Skills for Logistics Version number 1 Date approved June 2010 Indicative review date Validity Status Originating organisation Original URN Relevant occupations Suite Key words January 2013 Current Original Skills for Logistics NSfL36 Transportation operations and maintenance; Retailing and wholesaling; Warehouse and distribution; Managers in Distribution, Storage and Retail; General; Skilled Trades Occupations; Vehicle Trades; Transport Drivers and Operatives; Transport Associate Professionals; Performing Arts Logistics Operations; Live Events Management Schedule, plan, logistics, operations, customers, Live Events, Exhibitions; SFLLO36 5
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