INCIDENT COMMAND SIMULATOR

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1 EXPERIENCE, ASSESS, ACT, DEBRIEF INCIDENT COMMAND SIMULATOR A safe & EFFECTIVE ENHANCEMENT TO PRACTICAL TRAINING SPECIALIZED LAND, AVIATION AND MARITIME SIMULATION SYSTEMS Simulation & Virtual Training w w w. v s t e p s i m u l a t i o n. c o m i n f v s t e p s i m u l a t i o n. c o m ( 0 )

2 A virtual training platform for real emergencies Real-life training is an excellent way to develop competences, but it is often time-consuming and expensive. RescueSim is an incident management simulator that prepares safety and security professionals for incidents by letting them train in a realistic virtual environment, without the dangers, costs and time associated with traditional training. RescueSim allows emergency crews to experience the incident as they would in real-life. They assess the situation and determine the best response strategy, implement it and then observe the consequences of their decisions. With RescueSim, users can try different response strategies for each incident. Professional instructors can easily build incident scenarios using the intuitive toolbox and have full control over events during the exercise, changing the incidents on the spot. For after-action debriefing, a full session recording including a detailed log of all actions is available which allows evaluation and assessment after the exercise. The Benefits of RescueSim Incident Command Simulator Train whenever, wherever without the need for extensive logistics and materials Improve operational preparedness of emergency response organisations Avoid high practical training costs Multidepartmental training with different emergency services is possible Learn new skills in a safe environment Specialised training courses offered in cooperation with partners Realistic 3D training environments, company specific or generic Complete control and flexibility for the instructors Logging of all actions and decisions for debriefing Rescuesim allows Toledo Fire And Rescue Department members to train in a safe and controlled environment whenever and wherever convenient. Thomas Jaksetic Deputy Chief Of The Toledo (USA) Fire & Rescue Dept

3 Adaptable to each incident command level STRATEGIC Coordination of Response Strategies Communication Resource Planning and Infrastructural Impact Management FOR Emergency Operation Centers Municipal Crisis Teams TACTICAL Team Management Communication Processes and Protocols Coordination of Response Strategies Standard Operation Procedures FOR On-scene Commanders First Response Coordinators OPERATIONAL Specific Protocols Communication Operational Discipline Standard Operation Procedures FOR Emergency Response Units First Responders Realistic exercise locations: More than 150 different exercise locations, high level of realism Key Elements of RescueSim Incident Command Training Generic, country-specific or fully customised environments Accessible buildings, dynamic damage visualization Unlimited incident scenarios: Flexibility to create any incident in any exercise environment Incident scenarios are easy to make using drag-and-drop Extensive objects database with over 700 interactive objects Dynamic scenario evolution using timeline, triggers, waypoints Multiple incidents possible in a single exercise Interactive roleplaying functionality: Participants experience the incident as in real life and are able to use all available equipment, tools and people in the simulation. Scalable training setups - 3 -

4 scalable training setups RescueSim allows for multidepartmental training involving different emergency services all taking part in the incident. It caters for full cooperation, communication and coordination training during any incident. ONE-ON-ONE TRAINING Train a specific role during an incident. An individual trainee is trained by the instructor. Due to the direct communication and feedback that the instructor provides, the trainee is able to achieve predefined learning goals. For a trainee, this training method is frequently experienced as an in-depth approach to their dayto-day activities. By involving large-scale scenarios the trainee will be prepared for the incidents which cannot be trained in reallife exercises. The smaller scale scenarios are used to prepare the trainee for evacuation, observation and taking the appropriate first steps. CLASSROOM TRAINING An instructor and multiple trainees participate. One trainee is assigned the leadership role and takes the control during scenario. The other participants assist and discuss which decisions are to be taken. This module focuses on the interaction between the trainees. During this training, each trainee will have a different approach to an incident. By discussing and simulating these various approaches, the group of trainees will learn to determine the best possible solution to a realistic problem. MULTI-USER TRAINING This training method allows multiple users to participate in joint training exercises simultaneously. Multi-user exercises can be done either with different roles within a single agency or with multiple agencies and departments. Multi-user training allows full coordination training between different emergency services and departments simultaneously and enables training at operational, tactical and strategic level

5 simulator instructor & maintenance training TRAINING YOU FOR OPTIMAL SIMULATOR USE Excellent training and support are an important part of operating a simulator. As part of the simulator delivery, VSTEP provides basic and advanced train-the-trainer courses for each customer, training you in simulator operation and day-to-day use. Following delivery our customer support department and dedicated account managers are available to help you with any inquiries you might have. SIMULATOR TECHNICAL SUPPORT AND MAINTENANCE TRAINING: - Simulator start-up/shut down - Connections and calibration of controls - How to detect/remedy hardware issues - Back-up/restoring of configuration files SIMULATOR INSTRUCTOR TRAINING: - Creation of exercises and using the instructor toolbox - Exercise recording and playback/debriefing - Initiate/restart an exercise - Controlling characters during an exercise - Introduce time triggers, special events and advanced RescueSim functionality - Change the operating environment during an exercise - Effective communication with the trainees - Setting up a scoring or grading system to assess student performance Training is hands-on and provided by experienced VSTEP engineers. After successful training an official Instructor & Maintenance Certificate is issued to the customer. RescueSim enables us to create specific incident scenarios to improve individual competences in every aspect of incident management! M. Ruytenberg, Unified Industrial FD - 5 -

6 RESCUESIM SIMULATION SYSTEMS RescueSim consists of three different base simulation systems catering to the specific needs of different industries: the RescueSim Land, Aviation and Maritime Systems. Each system has its own library of 3D environments and objects, including an instructor toolbox to create specialized incident scenarios. RESCUESIM LAND SYSTEM The RescueSim Land System focuses on residential and industrial incidents. Residential Incidents This system includes a wide variety of objects for fire hazards in residential or rural environments. Unlimited incidents can be created including: Traffic Accidents Railroad Incidents Tunnel Incidents High-rise or Residential Incidents Forest Fires and Flooding Hazmat Scenarios Underground Incidents Train Station Calamities Terrorist Attacks Civil Unrest Industrial Incidents This system contains a large variety of generic industrial environments, industrial objects and building blocks to recreate any industrial incident. Unlimited incidents can be created including: Tank Fires Liquid Spillage Gas Releases Chemical Releases Rim Seal Fires On-site Collisions - 6 -

7 RESCUESIM LAND SYSTEM Detailed Generic Environments Creation and integration of your specific environment for use in the simulator is also possible. The RS Land System includes the following generic environments: Small Residential and Large Scale Residential Areas Commercial Area Municipal Area Forest Area and Campsite Industrial Areas Universal Area Train and Subway Stations Refinery 3D Objects and Equipment The RS Land System consists of an extensive library of standard objects, units and equipment, including: Passenger and Cargo Vehicles, Trucks Response Units and Emergency Response Vehicles Trucks, Tank Trucks, Forklifts Drums, Gas Flasks Static and Portable Monitors Advanced Functionalities Complex Vehicle for Training Cutting Procedures Realistic Smoke Spread Gas or Liquid Leakages Explosions For Whom? Local and Regional Fire Departments Industrial Fire Departments Road Traffic Agencies First Responders Organizations Police Departments National Health Services Industrial Security Organizations BP is currently using RescueSim for incident command training at their Sullom Voe Terminal. The complete terminal and surroundings were recreated in 3D to allow training for the BP Emergency Response crews in a recognisable environment. Training of any thinkable (and unthinkable) incident is possible as they can all be created with the simulator s instructor toolbox. - HazardEx Magazine, September 2013, Case Study Article on Virtual Training - 7 -

8 RESCUESIM AVIATION SYSTEM The RescueSim Aviation System focuses on airport incidents. Aviation Incidents This system includes a wide variety of objects for incidents in airport environments. Unlimited scenarios with added focus on incidents taking place in and around airports can be created, including: Airplane Crashes Onboard Incidents and Security Risks Airport Vehicle Collisions Airside and Landside Fires Liquid Releases and Spillages Evacuations Runway Collisions Security Threats and Fuel Service Incidents All parties involved in the emergency organisation at Amsterdam Airport Schiphol will benefit from realistic virtual training with RescueSim! Tom van Maastrigt, Former Manager Preparation & Safety Training, Schiphol Group - 8 -

9 RESCUESIM AVIATION SYSTEM Detailed Generic Environments Creation and integration of your specific airport for use in the simulator is also possible. The RS Aviation System includes the following generic environments: Airport Terminal Residential Plane Crash Area Universal Area 3D Objects and Equipment The RS Aviation System consists of an extensive library of standard objects, units and equipment, including: 52 Aircraft Types 6 Helicopter Types 36 Functional Airport Vehicles Crash/Foam Tenders Specific Airport Related Fire Fighting Equipment Advanced Functionalities Take-off, Landing, Taxiing Location-based Sound For Whom? Airport Fire Departments/ARFF Airport Authorities Municipal Fire Departments Airport Safety/Security Staff - 9 -

10 RESCUESIM MARITIME SYSTEM The RescueSim Maritime System focuses on maritime and offshore incidents. Maritime Incidents This system includes a wide variety of objects for incidents on board of vessels or in complex port environments. Unlimited incidents can be created including: Vessel Collisions Portside Incidents Container Incidents Onboard Vessel Incidents (Interior and Exterior walkways, Galley, Engine Room, Engine Control Room, Bridge, AC Room, Generator Room and Cabins) Dangerous Liquid Releases and Gas Spillages Ship Stability and Security Threats Offshore Incidents This system includes a wide variety of objects for incidents on offshore installations. Unlimited incidents can be created including: Offshore Rig and Ship Incidents Search and Rescue Operations Evacuations Gas or Liquid Releases On-platform Incidents (Interior and Exterior Walkways, Generator Alley, Crane Landing Zones, PIG Launcher, Drilling Section, Living Accommodation, Sack Storage, Helideck and Security Threats) Following our experience with the RescueSim Simulator, we can safely say that it provides excellent added value for the training of crews for onboard incidents. Jaco Knies, Safety and Security Instructor Nova Contract, Member of Maritime Academy Holland

11 RESCUESIM MARITIME SYSTEM Detailed Generic Environments Creation and integration of your specific port/ship/offshore rig for use in the simulator is also possible. The RS Maritime System includes the following generic environments: Port Areas Industrial Areas Bridge Area Production Platform New York, USA Naval Corvette 3D Objects and Equipment The RS Maritime System consists of an extensive library of standard objects, units and equipment, including: Various Types of Vessels (Firefighting Vessels/Sailing Ships) Different Offshore Rig & Platform Types 3 Helicopter Types Operational Extinguishing Objects, Drums and Tools Offshore Workers Dangerous Substances, Fires and Leakages Advanced Functionalities Ventilation and Isolation Effects on Incident Progression Deployment of Vessel/Platform Installed Firefighting Systems Realistic Smoke Spread (Per Compartment) Helicopter Movements Ship Movements Person Evacuation and Injuries Measuring Equipment For Whom? Port Workers and Safety Officers Port Firefighters Local/Regional and Port Fire Departments Port Authority Commanders and Members Offshore Installation Managers (OIM) Offshore Team Leaders (OTL) Offshore Vessel Commanders Helideck Landing Officer and Team Member Inspectors of Dangerous Goods Civilian/Military Ship Crews Navy and Coast Guard Personnel

12 ADDITIONAL MODULES Additional modules can be added to the RescueSim Land/Aviation/Maritime Systems to cover additional training types and standards. Based on your specific training requirements, you can select your own module contents. ENVIRONMENT CREATION MODULE The Environment Creation Module is a flexible tool that can be integrated into the RescueSim Systems. This module allows instructors to replicate incidents and build specific local situations in a realistic and easy way. Basic shapes can be used by instructors to replicate any 3D environment in a simple and fast manner. The incidents or local scenes can also be built using archive images or by using pictures taken on site. Image on the right shows some examples of environments created within RescueSim based on pictures taken on site. CAMERA OBSERVATION MODULE The Camera Observation Module (COM) allows the trainee view to show a CCTV camera observation station. Cameras can be placed in the 3D environment by the instructor using an easy drag and drop userinterface. A camera matrix can then be established using any combination of these cameras. Each trainee station can show a different pre-configured camera matrix

13 ENHANCING PRACTICAL INCIDENT TRAINING THROUGH REALISTIC VIRTUAL TRAINING! DRIVE SIMULATION MODULE The Drive Simulation Module (DSM) is an additonal training module that can be added to the RescueSim Systems. This allows your organisation to use RescueSim to train special operations or test field procedures in complex environments like airports, e.g. runway crossings and for area familiarisation. DSM has been initially developed for Amsterdam Schiphol Airport and it can be tailored to function for any specific vehicle. INLAND TANKER MODULE The Inland Tanker Module allows additional training on a one-on-one replica of an inland bunkering tanker. The dimensions of the inland tanker are: Length: 110 meter Width: meter The inland tanker has different accessible areas, including: Inside and Outside Walkways Ship Bridge (Helm) Front Engine Room Bow Thruster Room Aft Engine Room Galley and Lounge

14 SEAGOING CONTAINER SHIP MODULE The Seagoing Container Ship Module allows additional training on a replica of an actual seagoing container ship that was developed in close cooperation with the ship-owner. The sea-going container ship has the following dimensions: Length: 335 meter Width: 43 meter This ship has different accessible areas, including: Inside and Outside Walkways Ship Bridge (Helm) Galley Ballast Control Room Bunker Stations CO2 Room Emergency Generator Engine Room Fire Control Station SEAGOING TANKER MODULE The Seagoing Tanker Module allows additional training on a replica of an actual seagoing tanker that was developed in close cooperation with the ship-owner. The sea-going tanker has the following dimensions: Length: 228 meter Width: 32 meter This ship has different accessible areas, including: Inside and Outside Walkways Ship Bridge (Helm) Galley AC Room Engine Room Crew Recreation Room Manifold Areas (On Deck)

15 DEDICATED SUPPORT AND SERVICE VSTEP s customer support makes sure you always receive all help you need, quickly and efficiently. It is supervised from our world headquarters in The Netherlands and coordinated with our strategic partners and offices around the globe, always near you. Our account managers guarantee that you will always receive personal, quick and high quality support. SOME OF OUR CLIENTS RescueSim is used by emergency services, governments and industrial companies in over 20 countries as an effective and safe enhancement of practical incident response training. Below are some of our clients:

16 VSTEP Partner Network VSTEP B.V. Weena 690, 3012 CN Rotterdam The Netherlands Tel: +31 (0) RescueSim Incident Command Simulator is a product of virtual training and simulation developer VSTEP, an ISO9001:2008 certified company.