Supplier Instructions for Exports to IBM Canada Limited Country Unique Requirements

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1 Supplier Instructions for Exports to IBM Canada Limited Country Unique Requirements IBM Canada Ltd IBM Canada Ltee 3600 Steeles Avenue, 23, Boul De L Aeroport Markham, Ontario Bromont, Quebec Canada, L3R 9Z7 Canada, J2L 1A3 The following Canadian-specific requirements, are to be used as a supplement to the Global SPI requirements. Link to Global SPI is below: March 20, 2018 TABLE OF CONTENTS 1.0 INTRODUCTION 2.0 DOCUMENT REQUIREMENTS Distribution Documents (See Global Requirements) Canada Customs invoice requirements Delivery Terms 3.0 PACKAGING/LABELING (See Global Requirements) Requirements for Bromont 4.0 MARKING/COUNTRY OF ORIGIN Certificates of Origin 5.0 SHIPPING INSTRUCTIONS (see Global Requirements) 6.0 APPENDICES 6.1 Supplier Responsibilities under the WCO Framework of Standards to Secure and Facilitate Global Trade ( SAFE Framework ) 6.2 IBM Owned Tooling and Assists 6.3 Specifically Negotiated Software License Agreement and Build to Order 6.4 IBM Imports and Global Logistics contacts 6.5 Links Page 1 of 7

2 1.0 INTRODUCTION The following instructions are applicable to all non-canadian suppliers making shipments to IBM Canada Ltd. As a supplier to IBM, you must comply with all Canada Border Services Agency (CBSA) regulations pertaining to the importation of goods and comply with additional IBM requirements concerning invoicing, labeling, and security. 2.0 DOCUMENT REQUIREMENTS You are responsible for providing the following documents with the required information for the clearance of goods at the border. The Canada Border Services Agency (CBSA) requires all documents in English or French for all commercial shipments entering Canada. For all areas except Bromont: These documents must be ed or faxed to the broker UPS-SCS at the day the shipment leaves your Company. The addresses that should receive the required documents are: itsteamibm@ups.com and gs-resolutions.sco.ca@geodis.com Bromont: The documents for shipments going to IBM Bromont must be faxed to the broker UPS-SCS at The documents may also to: upsbrmt@ca.ibm.com If you are requested to ship to our end customer and IBM Canada is responsible for Customs clearance, the first line of the ship to address should state IBM Canada Ltd. On the following lines, enter the customer name and address. A statement must be included in the body of the invoice stating that IBM is responsible for acting as the IOR. This is to ensure the IBM Canada broker is notified of the shipment to be cleared and declared. Under no circumstances should any invoices be placed in or on the product package or shipping container. Canada Customs Invoice Requirements If your own commercial invoice does not provide all the Canada Customs invoice requirements, the Canada Customs Invoice (CCI) must be used. Canada Customs provides a pdf format and fillable online version of the invoice for ease of completion. Refer to - for instructions, and - for the CCI form. The commercial invoice or CCI is the one document that describes the entire import transaction and MUST accompany all shipping and billing information. Special requirements on invoice Any additional payments related to the goods, such as extended warranty, must be declared to Canada Customs. Extended warranty price must be included on the commercial invoice in addition to the price for the related goods. The condition of goods, if other than new, must be given on the invoice (e.g., repair, replacement, scrap). Canadian Goods Returned may only be used when goods are re-imported in the same condition as when they were exported. Field 15 of the Canadian Customs Invoice will identify the extended value of the goods returned with the notation no charge (N/C). For Repaired/Unrepaired & Replacement parts: o The value of the items as indicated on the Canadian export invoice when they were exported from Canada for repair purposes. o The Canadian export invoice number and date For dutiable products such as Liquid Crystal Displays (LCD), more information may be requested by the Customs Broker for verification Special address instruction for shipment going to th Ave, Markham, use the appropriate address below Page 2 of 7

3 SPP (Formerly SPO) SHIPMENTS (e.g., repair, replacement parts) IBM CANADA LTD. C/O DHL TH AVE. DOCK MARKHAM, ON L3R 5R5 CANADA ALL OTHER SHIPMENTS IBM CANADA LTD C/O THE MACKIE GROUP TH AVE. DOCK DOOR MARKHAM, ON L3R 5R5 CANADA If a correction is made to the commercial invoice after the shipment has left, a copy of the correction must be forwarded to: gs-resolutions.sco.ca@geodis.com with VALUE CORRECTION in the subject line. Requirements for Bromont Chemicals: Provide IBM with the Material Safety Data Sheets and ship on 24 X 48 or 48 X 48 wooden pallets For goods purchased by Suppliers on IBM s behalf, please complete appropriate fields on the Canada Customs Invoice. Do not send shipments containing Dry ice on Fridays. Precious metal shipments: Must use Protective Signature Service. Documents must be faxed to IBM Traffic at (450) when shipped. Delivery Terms All shipments should be sent freight collect with the IBM contracted carrier unless otherwise specified by the IBM Purchasing Representative. Information on Carrier (routing), Freight Charges and consolidation of shipments, is available on the Purchase Order. Do not use Mail to ship goods since clearance delays will result. Also, goods are difficult to trace and are not insured. The service level on air shipments should be: 2 nd day delivery, for shipments from the USA (unless instructed otherwise by IBM), and service level 3 for shipments from other countries. Shipments using means of transportation other than those stated on the Purchase Order will be either rejected by IBM or IBM will bill back the premium charges encountered plus administrative charges to your company. In the event of a refusal to pay, IBM will deduct these premium charges from your billing invoice. Multiple cases/invoices: Please make sure cases/invoices are consolidated under one air waybill per shipment. For more information pertaining to transportation issues or shipments requiring special handling like: air, or direct ships, please contact: o Markham: Global Logistics Traffic at ca-traffic.sco.ca@geodis.com o Bromont: Traffic Operations (450) When the supplier is responsible for customs clearance, the delivery term to be used is DDP (Delivered Duty Paid). In this case, the supplier must be registered as a Canadian "Non-Resident Importer" (NRI) and this number is to be provided to the carrier so that the supplier may act as Importer of Record (IOR) into Canada and the shipment is not assigned to the IBM Canada import account. 3.0 PACKAGING/LABELING Requirements for Bromont Page 3 of 7

4 The packing list requires one additional mandatory field which is the purchase order Line Item. Also, please refer to the following examples of an acceptable packing list for Bromont in regards to data pertaining to the content of the box. All fields are mandatory. 1. Where possible, we request suppliers to provide a packing list where all data is both in human readable and bar code formats. IBM Part Supplier Part Manufacturing Lot Quantity Purchase Order Purchase Order - Line Item Country where goods were manufactured ISO 3166 CODE Abcd 10 E US Efgh 10 E US Sub-total Abcd 5 E US Sub-total 5 2. Where this is not possible, a packing list with human readable data copy must be attached to the outside of the container, plus one copy to be placed inside one of the containers. IBM Part Supplier Part Manufacturing Lot Quantity Purchase Order Purchase Order - Line Item Country where goods were manufactured (COO) Abcd 10 E US Efgh 10 E US Sub-total Abcd 5 E US Sub-total MARKING/COUNTRY OF ORIGIN Certificates of Origin Canada participates in trade agreements with various countries. The country of origin of goods determines the trade agreement countries qualify for, and the tariff treatment they will receive. A Certificate of Origin is required to accompany the goods in order to receive a preferential duty rate. For the set up of the Certificate of Origin, please contact Bob Bruce or Ian-Andrew Knowlton. For the most part, the programs utilized by IBM Canada Ltd include: Certificates (Low value & High value shipments) from USA and Mexico (NAFTA = North American Free Trade Agreement between Canada, the United States and Mexico). FORM A (CBSA form) for shipments coming from China Page 4 of 7

5 (Form A - GPT form for proof or statement of origin with instructions. See appendix B in the attached document found on the CBSA website: All certificate of origin information must be sent to: Bob Bruce Markham bob.bruce@geodis.com (905) Ian-Andrew Knowlton Bromont iknowlto@ca.ibm.com (450) NAFTA Certificate of Origin The NAFTA certificate of origin is a legal document and is valid for a period of one year. All fields must be completed and all information must be true and correct. To obtain preferential tariff treatment, a certificate of origin must be in the possession of the importer at the time of entry. The following link will guide you to the NAFTA certificate form and instructions to complete the form. Link to Certificates of Origin Instructions and forms: SHIPPING INSTRUCTIONS (see Global Requirements) 6.0 APPENDICES 6.1 Supplier Responsibilities under the World Customs Organization (WCO) Framework of Standards to Secure and Facilitate Global Trade ( SAFE Framework ) Canada Border Services Agency (CBSA) introduced supply chain security measures and programs several years ago, including PIP (Partners in Protection) and works closely with US Customs, partnering on such programs as C-TPAT (Customs-Trade Partnership Against Terrorism). These programs and initiatives have been created with the intent to strengthen the security practices of the end-to-end supply chain through cooperative measures. 6.2 IBM Owned Tooling and Assists IBM Owned Tooling Tooling purchased or made by supplier on behalf of IBM Canada: The value of the tooling should be clearly identified on the Canada Customs Invoice when the first shipment of goods is made to IBM. It should be declared as a separate item in Field 12 as IBM Owned Tooling and the cost of the tooling entered into Field 15. Tooling purchased or made by supplier, but not owned by IBM Canada: Field 12 should indicate tooling charges. Leave Field 15 blank. Returning IBM OWNED TOOLING : If tooling was originally exported by IBM Canada: Field 12 should indicate IBM Owned Tooling. Return document should reference the export invoice number and date. Field 15 should indicate the value of the tooling as indicated on the export invoice. If tooling not originally exported by IBM but owned by IBM : o Field 12 indicate IBM Owned tooling Page 5 of 7

6 o Field 15 indicate the value of the tooling at time of shipping to IBM. This value can be obtained through your IBM buying representative Note: any materials provided to a supplier by IBM which will be used in providing a product to IBM must be declared for customs purposes. (e.g., packing materials, drawings). For further information, please contact: Ian-Andrew Knowlton (Bromont) at (450) Assists Assist means any of the following, if supplied directly or indirectly, and free of charge or at reduced cost, to a supplier for use in connection with the production or the sale for export to Canada of the merchandise: Materials, components, parts and similar items to be incorporated in the merchandise exported to Canada. Tools, dies, moulds and similar items used for the production of the exported merchandise. Material consumed in the production of the exported merchandise. Engineering, development, artwork, design work and plans and sketches those are undertaken elsewhere than in Canada and are necessary for the production of the exported merchandise. When an Assist is provided and not included in the invoice price of the goods, the Assist value must be declared to CBSA on a separate line item on the commercial invoice. Records to substantiate Assists should be kept by the invoicing location. Note: Money given to the supplier to buy any of the above items will be treated as an Assist. 6.3 Specifically Negotiated License Agreement (SNLA) and Build to Order Canadian regulations require that all software exported to Canada under a SNLA requires the value of the media only or the value of the paper license be reported for export. The value of the license code is not to be included. Build To Order A build to order machine or equipment is a single product where the value is driven by the number of options built into the product. Each option may have its own price that is chargeable to IBM Canada. However, if the final product forms a single unit, the value for Customs is the total price only. Individual charges for options are not to be identified as separate commodities on the export invoice. Accessories that do not form standard equipment for the machine are to be itemized separately (e.g., an external hard drive, a monitor). 6.4 IBM Imports and Global Logistics contacts Global Logistics Specialists: Bob Bruce Import/Broker Operations Markham bob.bruce@geodis.com (905) Traffic: General Canadian Traffic Mailbox Markham ca-traffic.sco.ca@geodis.com FAX: (888) Operation Traffic Bromont otrafic@ca.ibm.com Phone (450) FAX: (450) Broker: UPS SCS (Supply Chain Solutions, Inc.) Phone: (905) Derry Road East, Mississauga, Ontario, Canada Fax: (905) L5S 1E3 itsteamibm@ups.com UPS SCS (Supply Chain Solutions, Inc.) Phone: (450) Page 6 of 7

7 Bromont Team Fax: (450) Import Compliance Specialists: Craig Patterson: Classification Markham (905) Queenie Wang: Valuation & Vendor Compliance Markham (905) Ian-Andrew Knowlton: Bromont Import Compliance Bromont (450) Links IBM - Information for Suppliers Canada Border Services Agency (CBSA) Canada Customs Invoice (CCI) NAFTA Certificate of origin NAFTA Origin Verification Questionnaire (Forms) Page 7 of 7

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