GIS & Next Generation What it all means AMY ROSE GIS ANALYST II, NCTCOG KASEY COX GIS TECHNICIAN II, NCTCOG
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1 GIS & Next Generation What it all means AMY ROSE GIS ANALYST II, NCTCOG KASEY COX GIS TECHNICIAN II, NCTCOG
2 Acronyms & Definitions ALI Automatic Location Identification ANI Automatic Number Identification CPE Customer Premises Equipment CSEC Commission on State Emergency Communications ECRF Emergency Call Routing Function EGDMS Enterprise Geospatial Database Management System ESInet Emergency Services IP Network ESN Emergency Service Number ESRP Emergency Services Routing Proxy MSAG Master Street Address Guide PSAP Public Safety Answering Point
3 OUTLINE NCTCOG Program E9 1 1 Call Flow NG9 1 1 Call Flow E9 1 1 & NG9 1 1 compared GIS in E9 1 1 GIS in NG9 1 1 What it means for GIS Professionals Expectations Getting started Resources Q&A Please hold questions until the end. You might confuse us.
4 NCTCOG Program Updates MSAG NCTCOG DBMS New Roads New Addresses COUNTY Updates GIS Replica NCTCOG COUNTY DATABASE QA/QC COALESCED DATABASE Dispatch Mapping ECRF CSEC EGDMS
5 E9 1 1 call flow Voice & ANI Telephone Central Office 911 Caller Voice & ANI Selective Router ANI to ESN Lookup ESN to PSAP Lookup Voice &ANI PSAP CPE ANI ALI Database ALI
6 NG9 1 1 call flow 911 Caller Emergency Services Routing Proxy ESInet PSAP ECRF GIS
7 E9 1 1 Built on legacy telephone technology Limited data sent to PSAP Voice TTY/TDD for hearing impaired Calls routed using tables MSAG ALI NG9 1 1 IP Network Allows broader communication Between PSAPs Between emergency entities Allows more data to be sent to PSAP from more devices Images Videos Access to building floorplans Medical Information Telematics GIS is the single point of data entry Eliminates errors (no more MSAG)
8 GIS in E9 1 1 A GIS is not used to route calls GIS is not used to validate new telephone customer service Limited data sent to Selective Routers GIS is used after the fact: Call plotting (not routing) Computer Aided Dispatch (CAD) Automatic Vehicle Location (AVL) Unit dispatch Routing The GIS does not need to be perfect or updated frequently, but it is preferred
9 GIS in NG9 1 1 A GIS is used in the actual call routing process (ECRF) Addresses Roads (become the MSAG) Polygons (instead of ESN lookup) GIS derived data is used to validate new telephone customer requests for service. The GIS needs to be as close to perfect as possible and updated near real time.
10 What it means for GIS Professionals More work = More jobs New applications More communication Internal External GIS professionals will need to be involved NENA Working groups on GIS standards authority of your area Who routes your calls to your call takers? FCC regulations Stay informed about upcoming requirements
11 Expectations GIS data of any worthwhile size contains errors. Eliminating all errors is an unrealistic expectation. The goal is to quickly correct any discrepancies found. What is expected is a consistently applied program to identify and correct errors. (NENA GIS Data Collection and Maintenance Standards NENA , Issue 1, July 17, 2007) E3BD 405D 93C2 48AFCFA5B490/NENA_ v1_gis_data_collection_and_maintenance.pdf Baby steps! No one expects it to happen over night Schema issues will happen Adopt requirements/schema from another organization ETL process
12 Getting started GIS Data Start with what is available! Create data Roads Emergency Response Boundaries Address Points Evaluate QA/QC Editing Fix errors from QA/QC and PSAP feedback
13 Getting started Build relationships provider Emergency responders Local PSAP Education Learn about NG9 1 1 and emergency response NENA documents Inform leaders and stakeholders
14 Resources Texas Commission on State Emergency Communications (CSEC) NG9 1 1 Institute National Emergency Number Association (NENA) Standards documents Membership Working Groups
15 QUESTIONS? AMY ROSE KASEY COX
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