Training Presentation Android App & *99#

Transcription

1 Training Presentation Android App & *99# 1

2 User Profiles for BHIM Consumers Send Money to Friends & Family at ZERO cost Scan & Pay to QR code at Merchant Shops/Neighbourhood Shop or Pay online by clicking on Pay by UPI Check Balance & See Transaction history Merchants Easily collect payments from customers into bank account directly Zero cost to accept payments via BHIM Download QR code & Print to collect payments 2

3 User Requirements for start using #BHIM Bank Account in any of the 35+ UPI Enabled Banks Register Mobile Numbers against their bank accounts Active Debit Card to set UPI PIN. Can be VISA, Maestro or RuPay 3

4 List of Banks Live on BHIM - Allahabad Bank - Andhra Bank - Axis Bank - Bank of Baroda - Bank of India - Bank of Maharashtra - Canara Bank - Catholic Syrian Bank - Central Bank of India - DCB Bank - Dena Bank - Federal Bank - HDFC Bank - ICICI Bank - IDBI Bank - IDFC Bank - Indian Bank - Indian Overseas Bank - IndusInd Bank - Karnataka Bank - Karur Vysya Bank - Kotak Mahindra Bank - Oriental Bank of Commerce - Punjab National Bank - RBL Bank - South Indian Bank - Standard Chartered Bank - State Bank of India - Syndicate Bank - TJSB - UCO Bank - Union Bank of India - United Bank of India - Vijaya Bank - Yes Bank Ltd 4

5 BHIM APP - How to get Started?

6 BHIM - Android App - One app for all banks 1. Send & Collect Money in just 3 easy steps 2. Transfer to Mobile number, or Payment Address or Account + IFSC 3. Multiple Languages 4. Scan or Download QR code for your bank account 6

7 User Onboarding Language selection NPCI verifies mobile number by sending an SMS User selects Bank if mobile is verified Bank account is auto-selected and user is sent to homepage if UPI 7 Pin is SET

8 Set UPI PIN flow UPI PIN Set Alert Provide debit card details to set UPI PIN Set UPI PIN in the NPCI page Redirect user to the A/C details page 8

9 User Profile Page on BHIM UPI QR Code to accept payments to your bank a/c Share & Download QR Code Add Payment Address

10 Send Money Flow Clicks on Send Money Enter Payment Address, Verify & Enter amount to pay Enter MPIN Paid Successfully in Seconds 10

11 Send Money - IFSC & MMID User clicks on Send Money & Selects 3 dot menu User can use menu to change Enter MPIN Paid Successfully in Seconds 11

12 Scan and Pay User Scans the QR code to pay at store Enters Amount & Remarks Enter UPI PIN Payment Success 12

13 Request Money Flow Enter amount to Request Request sent Successfully 13

14 Transaction history & Respond to Collect Transaction History, Pending Requests Open a Pending request and Pay/Decline Open an old transaction. Can report issue 14

15 *99# - How to get Started?

16 Step 1: Create a BHIM Account by dialing *99# Select Language Please enter first four digits of Bank Name or Bank Short Code or IFSC 1.English 2. ह द 3. தம *More 1 2 Congrats. You can now receive money to your Select number. account To send mobile money, please note OTP 1. ***787 S sent to yourramesh phone and 2. ***456 RAMESH keep your debit card S ready. Dial *99*X*7*1# to set UPI PIN. 3 16

17 Step 2: Set UPI PIN & Check Balance Enter [Last 6 digits of debit card] [Expiry Date MMYY] separated by single space Enter your new {no of digit} digit UPI PIN Please re-enter your {no of digit} digit UPI PIN to confirm Your UPI PIN is set. To check balance for your Account XXX, enter your UPI PIN Ex: Your Account Balance is XXXX Press 1 for Main Menu User enters Debit Card 2. User enters the new UPI 3. User enters the new UPI Details Pin Pin If UPI PIN is already set, user is taken to Step 4 4. UPI Pin is set successfully 5. Check Balance Success

18 Step 3: Main Menu - *99# Select Option: 1. Send Money 2. Request Money 3. Check Balance 4. My Profile 5. Pending Requests 6. Transactions 7. UPI PIN Registered user is always taken to the main menu on dialing *99# after successful one time registration

19 Send Money to Mobile Number - *99*1*1# Registered user is taken to the main menu on dialing *99# after successful one time registration Select Option: 1. Send Money 2. Request Money 3. Check Balance 4. My Profile 5. Pending Requests 6. Transactions 7. UPI PIN Send money to : 1. Mobile Number 2. Payment Address 3. Saved Beneficiary 4. IFSC, Account No 5. MMID, Mobile No. 1 Enter Mobile Number of the beneficiary Paying Ramesh, Enter Amount in Rs Paying Ramesh Rs 142 Enter your UPI PIN for SBI *** User Selects 1 to pay 2. Chooses to pay to a 3. Enters the mobile 4.Enters the amount to to New contact. mobile number number to pay be paid. Name of the mobile number holder is verified and displayed 5.Enters UPI PIN Your payment to Ramesh for Rs 142 is successful.(txn Ref No: ) Select option to 1. Save contact 2. Exit 6.Payment Successful Displays Your contact has been saved successfully on 1 19

20 Send Money to Payment Address - *99*1*2# Select Option: 1. Send Money 2. Request Money 3. Check Balance 4. My Profile 5. Pending Requests 6. Transactions 7. UPI PIN Send money to : 1. Mobile Number 2. Payment Address 3. Saved Beneficiary 4. IFSC, Account No 5. MMID, Mobile No. 1 Enter Payment Address of the beneficiary Paying Ramesh, ramesh@upi Enter Amount in Rs. ramesh@upi Paying Ramesh Rs 142 Enter your UPI PIN for SBI *** User Selects 1 to pay 2. Chooses to pay to a 3. Enters the mobile 4.Enters the amount to to New contact. mobile number number to pay be paid. Name of the mobile number holder is verified and displayed 5.Enters UPI PIN Your payment to Ramesh for Rs 142 is successful.(txn Ref No: ) Select option to 1. Save contact 2. Exit 6.Payment Successful Displays Your contact has been saved successfully on 1 20

21 Send Money to Saved Beneficiary - *99*1*3# Select Option 1. Send Money 2. Request Money 3. Check Balance 4. My Profile 5. Pending Requests 6. Transactions 7. UPI PIN 1. User Selects 1 to pay to New contact. Send money to : 1. Mobile Number 2. Payment Aadhaar Number Address 3. Saved Payment Beneficiary Address 4. IFSC, SavedAccount Beneficiary No 5. MMID, IFSC, Account Mobile No. No 6. MMID, Mobile No. Send Money to: 1. Ramesh {mobile no} 2. Suresh {Aadhaar Number} 3. Nikhil {payment address} 4.Sahebjot {bank name} {masked Account no} Chooses to pay to a 3. Selects the saved beneficiary beneficiary to pay Paying Ramesh, Enter Amount in Rs. 4.Enters the amount to be paid. Name of the mobile number holder is verified and displayed Paying Ramesh Rs 142 Enter your UPI PIN for SBI ***782 5.Enters UPI PIN Your payment to Ramesh for Rs 142 is successful.(txn Ref No: ) Select option to 6.Payment Successful. 21

22 Send Money to IFSC, Account Number - *99*1*4# Send money to : 1. Mobile Number 2. Payment Address 3. Saved Beneficiary 4. IFSC, Account No 5. MMID, Mobile No Chooses 1. IFSC, Account Number Enter [IFSC code] of your beneficiary HDFC Enters IFSC code Enter [Account Number] of your beneficiary Paying Ramesh, xxxx9309 Enter Amount in Rs. Paying Ramesh Rs 142 Enter your UPI PIN for SBI *** Enters Account 4.Enters the amount to Number be paid. Name of the mobile number holder is verified and displayed 5.Enters UPI PIN Your payment to Ramesh for Rs 142 is successful.(txn Ref No: ) Select option to 1. Save contact 2. Exit 6.Payment Request Initiated 22

23 Send Money to MMID, Mobile Number - *99*1*5# Select Option 1. Send Money 2. Request Money 3. Check Balance 4. My Profile 5. Pending Requests 6. Transactions 7. UPI PIN Send money to : 1. Mobile Number 2. Payment Address 3. Saved Beneficiary 4. IFSC, Account No 5. MMID, Mobile No Enters Option 2 2.User chooses 2.MMID, Mobile number Enter [MMID] [Mobile Number] separated by a single space Paying Ramesh with mobile number, Enter Amount in Rs. Paying Ramesh Rs 142 Enter your UPI PIN for SBI *** Enters details 4.Enters the amount to be paid. Name of the mobile number holder is verified and displayed 5.Enters UPI PIN Your payment to Ramesh for Rs 142 is successful.(txn Ref No: ) Select option to 1. Save contact 2. Exit 6.Payment Request Initiated 23

24 Request Money Flow - *99*2# 1. Send Money 2. Request Money 3. Check Balance 4. My Profile 5. Pending Requests 6. Transactions 7. UPI PIN Enter Mobile Number or Payment Address Collecting from Suresh Prabhu with Mobile Enter Amount in Rs. Your request to collect Rs. 142 sent successfully to Suresh Prabhu User selects 2 to Collect money 2. User can send collect 3. NPCI shows the Name 4. Collect Request sent money request to a mobile number or payment address resolving from the VPA. User Enters the amount to be collected. successfully via SMS to user 24

25 Check Balance - *99*3# 1. Send Money 1. Pay 2. Request Money 2. Collect 3. Check Balance 3. Contacts 4. My Profile 4. Passbook 5. Pending Requests 5. My Profile 6. Transactions 3 1. User Selects option to 2. User enters his/her UPI PIN 3. User views account balance Check Balance 25

26 Respond to Pending Requests - *99*5# Dear Customer, Hari Om is requesting Rs 142 on UPI. To Pay please call *99# Enter UPI PIN to Pay [Account Name], Rs [Amount] or Your payment to Hari Om for Rs. 142 is initiated. Enter 2 to reject Enter 9 to go main menu 1. User gets an SMS for every collect request & dials *99# to respond to it 2. User chooses to Pay 3. Payment Request done or Deny 26

27 Transactions History - *99*6# 1. Send Money 2. Request Money 3. Check Balance 4. My Profile 5. Pending Requests 6. Transactions 7. UPI PIN 6 Select Option for details: 1 Received Rs.1532 from on 1-Dec 2 Sent Rs.123 to @upi on 29-Nov 3. Requested Rs.50 from Namo@upi on 26-Nov Requested Rs.1532 from on 1-Dec Remarks: Test Status: FAILURE Select Option: 1 Raise query 2 Exit 1 Reply 1. User Selects option see transactions 1 2. User gets to see the last 5 3. User gets to see the details transactions made in NUUP of txn and raise query 27

28 Thank you. Facbook: Twitter: