Building and Running a PMO. Tactical Guide for Building a PMO How to Build & Implement a PMO. Welcome Everyone!

Transcription

1 Building and Running a PMO Tactical Guide for Building a PMO How to Build & Implement a PMO Welcome Everyone! Copyright B Dow

2 Bill Dow, PMP Experienced Speaker/Presenter Author Copyright B Dow

3 1. Project Failures & Survey s 2. Common Communication Problems Agenda Importance of Project Communicatio ns 1.Building a PMO 2.Steps to Building and Implementing a 3. Project Communication Planning PMO 4. Project Management & Social Media 5. Project Communications & Agile Projects 3.Wrap-up & More 6. Project Management & Business Intelligence Information

4 Building a PMO Copyright B Dow

5 Remember the 12 Steps to Building your PMO (1) Steps to Start with a Plan Select PMO Training Implement PMO Methodologies Building Obtain Executive Support Obtain PMO Resources Select PMO Reporting a PMO Create PMO Staples Create PMO Maturity Model (Categories and Measurement) Select PMO Tools and Processes Select 4 P s of PMO (including Methodologies) Select PMO Model PMO Complete Copyright B Dow

6 Was that overwhelming? Did you know there were 12 steps in building/enhancing a PMO? Copyright B Dow

7 Start with a Plan Copyright 2016 B Dow

8 Designing & Building a PMO Develop a WBS that outlines the components of your PMO. It does not have to be perfect, but develop the high-level groups to start we will tweak along the way. Get these into your favorite scheduling tool as soon as possible. This schedule examples comes directly from The Tactical Guide for Building a PMO book. Copyright 2012 B Dow

9 Use a WBS tool to change the view Designing & Building a PMO This schedule example comes directly from The Tactical Guide for Building a PMO book. Copyright 2012 B Dow

10 Executive Support Copyright 2016 B Dow

11 Executive Support Stop Now! Get Executive/Management Support Immediately Copyright B Dow

12 Designing & Building a PMO Obtain Executive/Management Support Understand the PMO Cycle, As a PMO Manager you are going to live and breathe this cycle. Copyright 2012 B Dow

13 Creating PMO Staples Copyright 2016 B Dow

14 Designing & Building a PMO Create PMO Staples Starts with some Basics Mission Statement PMO will provide customers with high quality, faster, cheaper projects, aligned with strategic goals of company Vision Statement Drive excellence in management and delivery of projects PMO Value and KPIs PMO Budget? Copyright 2012 B Dow

15 The 4 P s of the PMO Copyright 2016 B Dow

16 Designing & Building a PMO The 4 Ps of PMOs One of the key components of building your PMO is understanding what are your 4 Ps of your PMO? Portfolio Program Project the 4 th P is the PMO itself Don t forget the PMO!! Copyright 2012 B Dow

17 Designing & Building a PMO The 4 Ps of PMOs Copyright 2012 B Dow

18 PMO Model / Methodology Matrix Copyright 2016 B Dow

19 PMO Model Type/ 4P s Matrix Designing & Building a PMO When building the PMO, consider documenting the model with the process methodologies Copyright 2012 B Dow

20 PMO Maturity Model Copyright 2016 B Dow

21 PMO Maturity Model PMO Maturity Models Measurement System Measurement System Measurement Categories + = PMO Maturity Model Copyright B Dow

22 PMO Maturity Model PMO Maturity Models Measurement System Measurement System Every PMO Maturity Model needs a measurement system and it is an industry best practice to use Dr. Kerzner s Project Management Measurement model. It works perfectly for a measuring PMO Maturity as well as for Project Management. Copyright 2012 B Dow

23 Measurement Categories PMO Maturity Model PMO Maturity Models Measurement System Every PMO will have their own sets of categories based on their industry, management needs, PMO needs etc. Categories need to be very company specific as they are a critical component to measuring and showing how well your PMO is maturing. Copyright 2012 B Dow

24 PMO Maturity Model PMO Maturity Models Measurement System Tying it all together! Copyright B Dow

25 PMO Staffing Model Copyright 2016 B Dow

26 Hire PMO Resources PMO Roles and Responsibilities Staffing Model Copyright B Dow

27 PMO Training & Mentoring Copyright 2016 B Dow

28 PMO Training & Mentoring Programs PMO Mentor Program PMO Buddy System Critical Hard & Soft Skills Training Copyright B Dow

29 PMO Model & Process Methodology Copyright 2016 B Dow

30 Implement your Different Methodologies (Portfolio/Program/Project) When selecting you PMO Model, consider which methodology(s) you will use. Methodology Playbooks, Guides, Training, Tools Copyright B Dow

31 PMO Reporting Copyright 2016 B Dow

32 PMO Reporting When setting up reports, there are 3 buckets to focus on in your PMO Portfolio Reports Past Reports Current Reports Future Reports Program Reports Past Reports Current Reports Future Reports Dashboards Project Reports Past Reports Current Reports Future Reports Copyright B Dow

33 PMO Tools and Process Copyright 2016 B Dow

34 PMO Tools & Processes PMO Tools & Processes Portfolio Management Tools CA Clarity Project and Portfolio Management Compuware UMT Oracle Primavera Microsoft Project Server 2013 & 2016 and many others.. Program & Project Management Tools Microsoft Project 2013 & 2016 WBS ChartPro Deltek Active Risk and many others.. There are hundreds of Portfolio and Program/Project Management software products to choose from for every PMO Manager. Copyright B Dow

35 PMO Tools & Processes Governance process Escalation process Financial process Etc (1) (2) Portfolio Initiation Process Portfolio Planning process Portfolio Status Process Etc Generic PMO Processes Portfolio Management Processes Project Schedule Management Project Performance Management Project Risk & Issue Management process Etc (4) Project Management Process (3) Program Management Process Program Status Reporting Program Risk Management Program Quality Management Etc. There should be a minimum set of requirements you setup for each methodology! Copyright B Dow

36 PMO Build Project Complete! Copyright 2016 B Dow

37 PMO Complete Check, Check, Check Copyright B Dow

38 PMO Complete - Celebrate Now the work begins.. Copyright B Dow

39 PMO Wrap-Up Copyright 2016 B Dow

40 Final Take-Away We covered 12 of the most important steps to building a sound and lasting PMO for your organization. Don t take short cuts, create these 12 different areas for your PMO and mature each of the areas as you run your PMO. Understand the value each of the 12 areas brings and ensure you can justify why you are taking the time and effort to build out these areas. Examples include: Why would you spend time to build a PMO Maturity Model? Why do you new a Project Manager Playbook? What value is there in a PMO Staffing Model? Copyright B Dow

41 Questions?? Copyright B Dow

42 Thanks! Copyright B Dow