Top 20 DMS Questions from Dealers

Transcription

1 Top 20 DMS Questions from Dealers Help de-mystifying DMS contracts, features, needs and bills - Gillrie s FAQs & Answers! With Adam Gillrie The Paul Gillrie Institute Moderated by Mike Bowers Executive Editor, DealersEdge Presented by DealersEdge

2 Adam Gillrie, The Paul Gillrie Institute Acclaimed as an auto dealer advocate and seminar speaker, Adam Gillrie is a favorite speaker at industry conferences. The Paul Gillrie Institute, founded in 1992, is uniquely positioned as North America s leading consultant and advocate for automobile dealers in their quest to reduce technology expense in their dealerships. Founded in 1992, this scrupulously independent research think tank provides dealers and their advisors with current, accurate analysis and consumer reports on the technology issues facing them daily. The Institute has established its position and ethic in the industry as the only consultant group that refuses to have a business or financial relationship with any computer vendor - a strategy that allows a complete elimination of any conflict of interest so the focus is only on the needs of its dealer clients. The Institute has long served a diverse client base of dealers, CPA firms and attorneys throughout the United States and Canada, who use its negotiating strategies and enjoy the Journal of Dealership Computing that it publishes. Presenting unbiased reviews of the latest products from computer vendors and astute commentary has made The Paul Gillrie Institute the authority on dealer technology and cost reduction. In his ten years with the Paul Gillrie Institute, Adam Gillrie has led hundreds of the Institute s dealer clients (and their controllers, managers and IT staffs) dealers through the minefield of dealership computer acquisition and cost reduction. This extraordinary experience working directly with his father, industry legend Paul Gillrie, and the rest of the automobile business professionals on the Gillrie team, has made him the person dealers ask for not only when it comes to hardware, software, negotiating strategy and contracts, but also as the expert on the future of the DMS industry. Adam obtained his B.A. in Business at Tampa s University of South Florida. He began his career as a sales and networking consultant for a major computer distributor. His status as a respected advisor to America s foremost automobile dealers is reaffirmed each time he is quoted in Automotive News, especially concerning role of the small DMS vendor in today s market. He collaborated with other Gillrie team members to pen numerous published articles as well as the 2005 NADA publication A Dealer Guide to Negotiating with Your Computer Vendor (The Institute is currently working on a revised edition for 2009). This comprehensive computer buying guide was distributed to all NADA members nationwide. Adam has become a sought after speaker in his own right, addressing myriad diverse assemblies including Manufacturer s Conferences, Dealer Associations, CPA Groups and Dealer 20 Groups.

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4 How do I reduce my computer expense now?

5 Why aren t there more choices?

6 Is my data safe?

7 What should I be doing with social networking?

8 How much will a conversion cost?

9 What are the long term plans for the little vendors?

10 What are the long term plans for the mid-size vendors?

11 What are the plans for the big vendors?

12 Where is Microsoft?

13 What should I be doing with CRM?

14 What is VOIP and what is the advantage?

15 When should I get started?

16 How long a term is too long, how short is too short??

17 How do I protect myself in a vendor dispute?

18 How do I know my vendor is in trouble?

19 How do I know my vendor is telling the truth?

20 What it important to have in my computer contract?

21 Is there such a thing as no contract?

22 Why can t I just keep my old computer?

23 Do you work out?

24 What do I do if my computer is being turned off?

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