Overcoming Government s Institutionalization of Mediocrity

Transcription

1 Keys to Unlock Peak Personal Growth Leadership In Public Service Overcoming Government s Institutionalization of Mediocrity What is Leadership Is Leadership Different in the Public Sector What are some Public Sector Leadership Challenges How can we Overcome the Challenges to be Effective Leaders 1

2 LEADERSHIP LEADERSHIP = INFLUENCE Key Points About Influence Character Integrity, Trustworthiness, Values, Accountability Give what you have Nurture, Have Faith in, Edify others Timing is Critical See More, Farther, Sooner Eschews Title and Rank Requires ability to Connect Listen, Understand, Empathize Persuasion & Respect Can t Force, Manipulate, Intimidate Adapted From Becoming a Person of Influence by John C. Maxwell 2

3 Leadership is influence, nothing more, nothing less John C. Maxwell The key to successful leadership today is influence, not authority Ken Blanchard Leadership is the ability to get extraordinary achievement from ordinary people Brian Tracy What makes leadership is the ability to get people to do what they don t want to do, and like it Harry Truman No man is good enough to govern another man without that other s consent Abraham Lincoln A leader leads by example, not by force Sun Tzu Leader Leader 5% Leader Model, Training, Resources, Experiences 3

4 Is Leadership Different in the Public Sector 4

5 5

6 Breaking High Performers Free 6

7 The Sweet Spot Connecting Increases Influence Elements of Communication It takes more than Words 7

8 Investing in You is Required Learned skill Energy Simplification Credibility Perspective True leadership must be for the benefit of the followers, not to enrich the leader John C. Maxwell The first responsibility of a leader is to define reality, the last is to say thank you, in between the leader is a servant Max DePree The Servant Leader constantly works to help others win Mark Miller You can have everything in life you want, if you will just help enough other people get what they want Zig Ziglar 8

9 Transform Your Leadership Four main areas Heart Head Hands Habits Have a Heart to Help Others Are you a Servant Leader, or Self Serving Leader Check Pride and Fear at the door Be Clear What You Stand For Develop a clear personal mission statement Have a preferred picture of the future Hold your personal values, prioritized for guidance 9

10 Others Entrust Well being To You Change happens facilitate it Value people hold development equal to performance Develop Positive Habits Have positive addictions that nourish you Truth Tellers an inner circle you can trust Keep a journal to record in and share from Five Laws of Stratospheric Success The Law of Value Your true worth is determined by how much more value you give than payment you take. The Law of Compensation Your income is determined by how many people you serve and how well you serve them. The Law of Influence Your influence is determined by how abundantly you place other s interests first. The Law of Authenticity The most valuable gift you have to offer is yourself. The Law of Receptivity The key to effective giving is to stay open to receiving. From The Go Giver by Bob Burg 10

11 The 5 C s Arizona s 5 C s: The 5 C s of Leadership: Communicator Compassionate Convicted Contagious Courageous Leaders aren t fearless Leaders face their fears courageously! Leadership Courage Conflict Decisions Fear 11

12 Abraham Maslow & Frederick Herzberg 12

13 Herzberg s Two Factor Motivational Theory Hygiene Factors Salary Work Conditions Relationships Policies & Procedures Motivational Factors Responsibility Acknowledgement Growth Opportunities Work that s Meaningful Advancement Recognition Thank You Jeffrey A. Kramer President Ascension Leadership Group, LLC Jeff@AscensionLG.com 13

14 Leadership In Public Service Presents Leadership in Public Service Overcoming Government s Institutionalization of Mediocrity ATTREO Studio.com 2013

15 Leadership In Public Service What is Leadership? 1. The most sought Leadership characteristics: a. By followers is. b. By leaders is. 2. Everything and on Leadership. 3. Leadership is, nothing more, nothing less: a. A reflection of your. b. About others. c. Most when it is most. d. Has to do with your position. e. Requires you to with others. f. Can t be. 4. your influence and you increase your ability. 5. The Five Levels of Leadership include: a. Position People follow you because they to. b. Permission People follow you because they to. c. Production People follow you because you get. d. People-Development People follow you because you help. e. Pinnacle People follow you because they you. 6. It is to be on levels with different people. 7. Only of Leaders reproduce more leaders. Model the way, offer Training, Resources and Experience that cultivate leaders. Ascension Leadership Group, LLC

16 Leadership In Public Service What are some Public Sector Leadership Challenges? 1. Some of the factors that affect Public Sector Leadership include: a. & Procedures. b. Rules &. c. System. d. Human Resource Departments. e.. 2. How might these factors affect our Leadership? a. Can create an environment of. b. Can Employees. c. Can cause us to focus and on lower performers. 3. Public Sector organizations (and large bureaucracies) tend to facilitate Leadership. 4. How can a Leader break your top performers free? a. Reward top performers with attendance at. b. Give the to top performers. c. Provide for top performers such as mentoring or coaching with you. 5. Learn to make the work for you. Ascension Leadership Group, LLC

17 Leadership In Public Service How do we Overcome the Challenges to be Effective Leaders? 1. Learn to Communicate to, not just for information exchange: a. We listen as fast as we speak ( ). b. We get of writing education, but of listening education. c. Find a and you ve found the. 2. Key points about Connecting: a. Connecting Increases your. b. Communication is only verbal - is vocal element (tone, rate, pauses, etc.) and is nonverbal (expression, gestures, posture, etc.). c. You need to in yourself to be a better connector learn skills, devote energy, learn to simplify, and build credibility. d. Look for other. e. Remember it is about, not you. 3. Transform yourself into a Servant Leader: a. Have a to help others (Service and Humility). b. Have a clear about what you stand for and where you are going (Personal Mission, Vision and Values). c. You hold people in your hold gently and firmly (Protect and Develop them). d. Develop healthy. i. Create addictions that body, mind and spirit ii. Build a strong core of iii. so you can share. to keep you honest. Ascension Leadership Group, LLC

18 Leadership In Public Service 4. Understand the Laws that govern Servant Leadership the Five Laws of Stratospheric Success: a. The Law of your worth is based on the difference between what you give and what you receive. b. The Law of your income is based on how many and how well you serve (quantity and quality). c. The Law of your influence is based on your placing other s interests first. d. The Law of your most valuable gift is you. e. The Law of the key to giving is openness to receiving. 5. Embrace the 5 th C of Leadership: a. Arizona s 5 C s Copper, Cotton, Citrus, Cattle & Climate. b. The 5 C s of Leadership Communicator, Compassionate, Convicted, Contagious &. 6. Leadership Courage: a. Conflict - Don t avoid it, Leaders and it. b. Decisions Leaders! Some will be good, some won t. c. Fear has them. Unknowns breed them, and failure compounds them. Leaders them! 7. Learn what your people and help them find it. a. You can t or motivation it won t last. 8. Maslow s Hierarchy of Needs a. Motivators are Level (4 th Tier) and above. Everything lower is purely. Ascension Leadership Group, LLC

19 Leadership In Public Service 9. Herzberg s Two Factor Motivational Theory aligns with Maslow s Hierarchy - factors are environmental, factors are employee centric. a. Hygiene Factors: i. ii. Environment iii. iv. Policies & Procedures b. Motivational Factors - win the : R A G W A R 10. If you add to yourself, you can add value to your, and you will add value to your. Ways to connect with Jeff Kramer Jeff@AscensionLG.com Phone Website LinkedIn Facebook Google+ Ascension Leadership Group, LLC

20 Leadership In Public Service Quotes and Books Used in the Presentation Leadership is influence, nothing more, nothing less - John C. Maxwell The key to successful leadership today is influence, not authority - Ken Blanchard Leadership is the ability to get extraordinary achievement from ordinary people. - Brian Tracy What makes leadership is the ability to get people to do what they don t want to do, and like it - Harry Truman No man is good enough to govern another man without that other s consent. - Abraham Lincoln A leader leads by example, not by force - Sun Tzu True leadership must be for the benefit of the followers, not to enrich the leader. - John C. Maxwell The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant. - Max DePree The Servant Leader constantly works to help others win. - Mark Miller You can have everything in life you want, if you will just help enough other people get what they want. - Zig Ziglar Leaders aren t fearless Leaders face their fears courageously. Phillip Van Hooser John C. Maxwell, The 21 Irrefutable Laws of leadership John C. Maxwell, The 5 Levels of Leadership John C. Maxwell, Becoming a Person of Influence John C. Maxwell, Everyone Communicates, Few Connect Phillip Van Hooser, Leaders Ought to Know Ken Blanchard, The Servant Leader Bob Burg, The Go Giver Ascension Leadership Group, LLC