What s New in Workforce. Craig Gillgrass Jeff Shaner

Transcription

1 What s New in Workforce Craig Gillgrass Jeff Shaner

2 Workforce for ArcGIS How is it being used? Hydrant Maintenance Valve Inspections One Call reports Cross connection testing Outfall screening Monitoring Sales qualifications

3 Workforce for ArcGIS Coordinating field to office workflows Field workforce optimization Efficiently plan and assign work Receive assignments and report status from the field

4 Workforce for ArcGIS Coordinate View and complete work assignments Organize your work list Receive notifications Set your working status Add and edit notes View referenced attachments

5 Intro Demo

6 Workforce for ArcGIS Plan Fuse work management into the ArcGIS platform Create, Prioritize and Assign Work Manage planned work assignments React and respond to unplanned work Assign work Complete work ETL

7 Workforce for ArcGIS Administer Workforce Projects Create new Workforce Projects Configure assignment types Add Dispatchers and Mobile Workers Contact Number, Job Title, Notes Configure maps and layers Configure apps

8 Workforce for ArcGIS Dispatch work Create new work assignments By Geocode Using the Map From features Automatically Assign, re-assign and cancel work Individually In bulk Filter and sort assignments View all mobile workers Search the map

9 Workforce for ArcGIS Work Assignments Properties of a Work Assignment - Status, Due Date, Priority, Assignee, Type States - Unassigned, Assigned, In Progress, Paused, Completed, Declined - Date/Time stamps Priorities - None, Low, Medium, High, Critical* Attachments - Documents, Pictures

10 Workforce for ArcGIS Workers Dispatchers and Mobile Workers Worker Details - Contact Number, Title, Notes Worker Status - Working, On Break, Not Working Worker Location - Current Location, Location Tracks

11 Comprehensive Demo

12 Workforce for ArcGIS Workforce Project Workforce Project Item Maps - Dispatcher Web Map - Mobile Web Map Layers - Dispatchers - Workers - Assignments - Location Tracking Project Folder Project Group

13 What s Coming Next (Improving Efficiency) 1.3 Release ArcGIS Enterprise 10.5 Support Workforce Web App Workforce Schema Asset Layers Portal Installer Hosted Data Store GIS Server Stand-alone installer for Web App (MyEsri portal) Workforce Schema written to the Data Store *Will require a Server Patch Early April release

14 What s Coming Next (Improving Efficiency) 1.3 Release ArcGIS Enterprise 10.5 Support Improved App Integration Pipeline Field Operations Project Assignment Types One Call Tickets Road Crossings Valve Inspections App Integrations 1 Collector Map One Call Layer, Road Crossings Layer 1 Survey Form Valve Inspections, Compressor Readings

15 What s Coming Next (Improving Efficiency) 1.3 Release ArcGIS Enterprise 10.5 Support Improved App Integration Pipeline Field Operations Project Assignment Types One Call Tickets Road Crossings Valve Inspections App Integrations Collector - One Call Web Map Collector - Road Crossings Map Survey123 - Valve Inspections

16 What s Coming Next (Improving Efficiency) 1.3 Release ArcGIS Enterprise 10.5 Support Improved App Integration Later this year Attach photos Offline support Deeper App Integration Self-assigned work User-defined fields

17 Whats New Demo

18 What s Coming Next (Worker Safety) Workforce 2.0 Safety Release Monitor the ongoing safety of employees by tracking where they are and knowing where they have been Improve Safety Awareness of mobile workers by sending alerts relevant to their location Confirm the safety of mobile workers by requesting they check-in and respond with situational information Provide employees with the ability to request help when in trouble and need assistance. Notify employees with location specific information when they enter, exit or dwell too long within geofenced areas If interested in this functionality, please Workforce4arcgis@esri.com

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