Business Associate (Digital Marketing / Ecommerce) (Wave Commerce)

Transcription

1 Business Associate (Digital Marketing / Ecommerce) (Wave Commerce) Business Line: Wave Commerce ( ) Background: Wave Commerce specializes in serving the unique technology and marketing needs of clients with strategic ecommerce businesses. Our team comprises of creative and marketing professionals as well as software engineers and product technologists. Our flagship customer loyalty solution, S Loyalty, has been used by over a thousand online businesses worldwide to delight and reward customers. At Wave Commerce, our journey starts with our clients success in mind. Every client is different and we re proud to have worked with great clients, including both well-established brands with an international presence, and those local to the Hong Kong market. We value multi-year relationships and helping our clients drive towards long-term, sustainable growth. Job Description: Wave Commerce is looking for a business associate who is serious about building a career in the digital marketing and ecommerce sector. We are looking for a candidate who wants an opportunity to help launch ecommerce projects or execute digital marketing campaigns across evolving digital channels such as Google search, Facebook and other social media and digital content channels. Candidates who are passionate about the evolving digital economy and hold a high standard for excellence are encouraged to apply: Responsibilities: As a business associate, you may assist in the following areas: Project management assist with managing client projects and client service Delivery; Market research and analysis (e.g., audience and campaign research across search and social media channels); Campaign execution assist with launching, executing or providing reporting of the success of digital campaigns; Manage and work on creating content for blogs, social media channels, etc. Desire to gain experience in digital marketing and/or ecommerce; Excellent written and communication skills in either Chinese or English; Detail-oriented and able to multitask efficiently; Highly collaborative with the ability to work in a fast paced environment. Our office is located in Tsim Sha Tsui, Kowloon. To apply, please send your resume, cover letter, and transcript to jobs+ba@wavecommerce.hk.

2 Software Engineer (Wave Commerce) Business Line: Wave Commerce ( ) Background: Wave Commerce specializes in serving the unique technology and marketing needs of clients with strategic ecommerce businesses. Our team comprises of creative and marketing professionals as well as software engineers and product technologists. Our flagship customer loyalty solution, S Loyalty, has been used by over a thousand online businesses worldwide to delight and reward customers. At Wave Commerce, our journey starts with our clients success in mind. Every client is different and we re proud to have worked with great clients, including both well-established brands with an international presence, and those local to the Hong Kong market. We value multi-year relationships and helping our clients drive towards long-term, sustainable growth. Job Description: Wave Commerce is looking for enthusiastic engineers that have a passion for new technologies (e.g., cloud computing), enjoy working in a team environment and eager to develop skills in Web programming. Candidates who are passionate about coding and hold a high standard for excellence are encouraged to apply: Responsibilities: As a Software Engineer, you may be responsible for: Programming and development for Web / mobile interfaces; Engineering operations to support clients; Writing code to implement the system, including user interface, frontend, and backend; Performing benchmarking and improving the performance of the system; Troubleshooting and resolving technical issues of the system. Bachelor's degree or above in computer science or other technical discipline; Hands on experience in team programming projects, preferably using Git or other source control systems; Proficiency in one or more programming languages, preferably Python and JavaScript; Mastery of logical and analytical skills and passion in creating new things; Ability to work and excel in a fast paced environment. Our office is located in Tsim Sha Tsui, Kowloon. To apply, please send your resume and transcript to jobs+eng@wavecommerce.hk.

3 Web & UI/UX Designer (Wave Commerce) Business Line: Wave Commerce ( ) Background: Wave Commerce specializes in serving the unique technology and marketing needs of clients with strategic ecommerce businesses. Our team comprises of creative and marketing professionals as well as software engineers and product technologists. Our flagship customer loyalty solution, S Loyalty, has been used by over a thousand online businesses worldwide to delight and reward customers. At Wave Commerce, our journey starts with our clients success in mind. Every client is different and we re proud to have worked with great clients, including both well-established brands with an international presence, and those local to the Hong Kong market. We value multi-year relationships and helping our clients drive towards long-term, sustainable growth. Job Description: Wave Commerce is looking for a Web & UI/UX Designer who is serious about building a career in the digital marketing and ecommerce sector. We are looking for designers with excellent communication skills and a sophisticated sense of design. Candidates who are passionate about startups and the evolving digital economy and hold a high standard for excellence are encouraged to apply: Responsibilities: As a Web & UI/UX Designer, you may assist in the following areas: Design visual content for online advertisements for clients; Produce landing pages for lead generation; Work on projects involving user interaction or user experience (UI/UX) design; Create digital creatives / marketing materials for clients; Collaborate with the engineering team on a variety of projects involving Web or UI/UX design. Desire to gain experience in digital marketing and/or ecommerce; Proficient in Adobe Photoshop & Illustrator; Detail-oriented and able to multitask efficiently; Ability to stay up to date on the latest trends in digital design; Highly collaborative with the ability to work in a fast paced environment. Our office is located in Tsim Sha Tsui, Kowloon. To apply, please send your resume, portfolio, and transcript to jobs+wd@wavecommerce.hk.

4 Associate Product Manager (S Loyalty) Business Line: S Loyalty ( ) Job Description: S Loyalty is looking for enthusiastic associate product managers who want to build world class Internet / Cloud products. We have a highly focused team committed to building applications that have meaningful and disruptive impact. As such, we are looking for associate product managers who value product quality and has a strong desire to help drive product development and innovation. Responsibilities: As an associate product manager, you are responsible for: Defining the product roadmap by working closely with both customers (e.g., gather customer feedback, prioritize features, etc) and the development team; Drafting requirements, design specifications and user flows (e.g., wireframing) for the development of new product features; Working closely with designers, engineers and members of customer success to iterate and continuously enhance existing products; Managing outreach and customer communications involving the product (e.g., announcement of new product and feature launches); Conducting strategic analysis to further market development and product vision Highly collaborative with the ability to work in a fast paced environment; Experience or demonstrated passion for working with Internet / Web products; Exceptional ability to grasp complexity and communicate/articulate value. Our office is located in Tsim Sha Tsui, Kowloon. To apply, please send your resume, cover letter, and transcript to jobs+apm@sloyalty.com.

5 Customer Success Associate (S Loyalty) Business Line: S Loyalty ( ) Job Description: S Loyalty is looking for problem solvers who are passionate about delivering customer happiness. Customer Success Associates liaise with our customers, maintain a close pulse on what customers want and provide feedback to the core team on how to add value and improve the customer experience. Responsibilities: As a Customer Success Associate, you are responsible for: Working closely with customers and team members to resolve any business or technical issues that may arise; Engaging customers as appropriate throughout the customer lifecycle to ensure customer satisfaction; Managing customer communications such as announcing the release of new product features and functionality; Providing feedback to the product and development team on customer needs and new feature requests; Continuously optimizing process to improve the Customer Success function. Exceptional communication skills with the ability to grasp complexity and formulate and articulate solutions; Enthusiastic problem solver with strong empathy for customer needs; Highly analytical with the ability to work in a fast paced environment. Our office is located in Tsim Sha Tsui, Kowloon. To apply, please send your resume, cover letter, and transcript to jobs+csa@sloyalty.com.

6 Business Line: S Loyalty ( ) Software Engineer (S Loyalty) Job Description: S Loyalty is looking for enthusiastic software engineers who want to build world class Internet / Cloud products. We have a highly focused team committed to building applications that have meaningful and disruptive impact. At the same time, we have a high bar for engineering quality and process, often obsessing over code quality. Responsibilities: As a software engineer of the core product team, you are responsible for: Designing the technical aspect of the system based on product requirements; Writing code to implement the system, including user interface, frontend, and backend; Conducting data analysis and discovering insights from massive data; Installing and configuring components of the system and ensuring its continuous operations; Performing benchmarking and improving the performance of the system; Troubleshooting and resolving technical issues of the system. Bachelor's degree or above in computer science or other technical discipline; Good understanding of algorithms and object-oriented design principles; Hands on experience in team programming projects, preferably using Git or other source control systems; Proficiency in one or more programming languages, preferably Python and JavaScript; Mastering of logical and analytical skills and passion in creating new things; Ability to work and excel in a fast paced environment. Our office is located in Tsim Sha Tsui, Kowloon. To apply, please send your resume and transcript to jobs+eng@sloyalty.com.

7 User Interaction Designer (UI/UX) (S Loyalty) Business Line: S Loyalty ( ) Job Description: S Loyalty is looking for user interaction (UI/UX) designers who obsess over product interfaces and product details. Our UI/UX designers are artists who constantly strive for simplicity and desire to leave users with rewarding product experiences. Responsibilities: As a UI/UX designer, you are responsible for: Working closely with the Product, Development and Customer Success team to turn product specifications into user flows and user interfaces; Defining user flows and creating high fidelity wireframes for our development team; Staying up-to-date on usability trends and constantly re-visiting and improving the existing product user interface; Running usability tests to ensure that the customers are able to easily take full advantage of our products. Strong experience with UI/UX design for cloud/saas applications; Exceptional ability to simplify product complexity into a straight-forward user experience; Desire to design and build products that serve a global community of users. Our office is located in Tsim Sha Tsui, Kowloon. To apply, please send your resume, portfolio, and transcript to jobs+ui@sloyalty.com.