Seeing Through The Fog
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1 Seeing Through The Fog The Top Trends in Employee Benefits in 2017 January 24, 2017
2 Will the webinar be recorded? Yes! (We will send you a link to the recording after the webinar). 2
3 Will the slides be available? Yes! (We will send you a link to the PDF after the webinar). 3
4 How do you ask questions? Type your question into the Questions panel 4
5 About PlanSource Better Technology for a Better Benefits and HR Experience PlanSource is a technology company driven to create a better benefits and HR experience for employers and their employees. We offer flexible and intuitive software for benefits administration, insurance exchanges and human capital management for nearly 10,000 employers and 3.5 million consumers.
6 About Benefit Technology Resources Benefit Technology Resources - commonly known as BTR - is an HR Technology Consulting Firm that specializes in evaluating a client s current state of technology utilization, and facilitating the process of troubleshooting or implementing additional resources in order to streamline manual processes and create efficiencies. BTR is independent and our only objective is to help each client to embrace technology and the opportunities to make their lives easier.
7 Today s Speaker s Josh Hoover Benefit Technology Resources Ryan Glushkoff PlanSource 7
8 1. State of the employee benefits market 2. What s trending on the regulatory front Agenda 3. What s trending on the benefits front 4. What s trending on the technology front 5. Question & Answer
9 The State of the Market
10 The Labor Market The war for talent is heating up years and over 16 to 19 years 20 to 24 years 25 to 54 years 55 to 64 years to 74 years years and over State of the Market
11 The Labor Market The job market is tight State of the Market
12 The Labor Market The job market is tight State of the Market
13 Employer-Based Coverage Health Insurance Coverage for People Under Age Total Population Under Age 65 Employment-Based Coverage State of the Market
14 The State of the Employee Benefits Market is Strong The Labor Market is Tight Employer Coverage is Critical State of the Market
15 What s Trending on the Regulatory Front
16 The New President s Perspective We re going to have insurance for everybody. There was a philosophy in some circles that if you can t pay for it, you don t get it. That s not going to happen with us. People covered under the law can expect to have great health care. It will be in a much simplified form. Much less expensive and much better. ~President Donald Trump What s Trending Regulatory Front
17 The New President s Perspective It s not going to be their plan; It ll be another plan. But they ll be beautifully covered. I don t want single-payer. What I do want is to be able to take care of people. ~President Donald Trump What s Trending Regulatory Front
18 The New President s Perspective ensure that the law is being efficiently implemented, take all actions consistent with law to minimize the unwarranted economic and regulatory burdens of the act, and prepare to afford the states more flexibility and control to create a more free and open health care market. ~President Donald Trump What s Trending Regulatory Front
19 If you ve got a generous employer plan already, you were fine in the pre-aca world and you re going to be fine in the post-aca world. Employers offer coverage because they want to have good talent, and people demand it. In the short-term, at the very least, those people are going to be ok. ~Matthew Rae, The Kaiser Family Foundation What s Trending Regulatory Front
20 Preventative Services What IS Expected to Stay the Same What s Trending Regulatory Front
21 Preventative Services Limits on Benefits What IS Expected to Stay the Same What s Trending Regulatory Front
22 Preventative Services Limits on Benefits Young Adult Coverage What IS Expected to Stay the Same What s Trending Regulatory Front
23 Employer Mandate What s NOT Expected to Stay the Same What s Trending Regulatory Front
24 Employer Mandate Cadillac Tax What s NOT Expected to Stay the Same What s Trending Regulatory Front
25 Employer Mandate Cadillac Tax Individual Coverage What s NOT Expected to Stay the Same What s Trending Regulatory Front
26 Current 10-Year Projection for Employer Coverage 166M 155M 152M -2% M 0M What s Trending Regulatory Front
27 Possible New Projection for Employer Coverage? 166M +7% 155M 152M M 0M What s Trending Regulatory Front
28 Carrier Consolidation Continues $91 billion mergers What s Trending Regulatory Front
29 Carrier Consolidation Continues + = $37 billion merger What s Trending Regulatory Front
30 Carrier Consolidation Continues + = $54 billion merger What s Trending Regulatory Front
31 Carrier Consolidation Questions Will medical premiums go up or down, and at what rate? What s Trending Regulatory Front
32 Will medical premiums go up or down, and at what rate? Carrier Consolidation Questions Will consumers have a better experience in dealing with a bigger entity? What s Trending Regulatory Front
33 Will medical premiums go up or down, and at what rate? Will consumers have a better experience in dealing with a bigger entity? Carrier Consolidation Questions Will consumers have more choice in terms of providers? What s Trending Regulatory Front
34 Will medical premiums go up or down, and at what rate? Will consumers have a better experience in dealing with a bigger entity? Carrier Consolidation Questions Will consumers have more choice in terms of providers? Will carriers need to adjust their market presence? What s Trending Regulatory Front
35 What s Changing on the Technology Front
36 Explore Outsourcing for Benefits and/or HR What s Trending Technology Front
37 Employees are Consumers of HR Services Embrace Technology For Enrollment What s Trending Technology Front
38 Methods Of Communication Responsive Design In Person Social Media Employee The Employee Experience Matters (a lot) What s Trending Technology Front
39 Methods Of Communication Responsive Design In Person Social Media Employee The Employee Experience Matters (a lot) Decision Support Education Shopping Cost Comparison Plan Recommendation What s Trending Technology Front
40 The Employee Experience Matters! What s Trending Technology Front
41 The Administrative Experience Matters Too! What s Trending Technology Front
42 Holistic HCM Point Solution Is a Holistic Approach Best for Me? Typically, Payroll is core Many modules Real-time integration Single Database One vendor Generalist in additional modules Subject Matter Expertise One module File transfer integration Additional database Additional vendor Much more robust functionality What s Trending Technology Front
43 What is integration/data exchange? How does it work? (real time vs file transfer) Is it difficult to setup? What s Trending Technology Front
44 What s Changing on the Benefits Front
45 Brokers Need to be Advisors
46 Tomorrow s broker needs to be advisor on Best practices in human resources
47 Tomorrow s broker needs to be advisor on Best practices in human resources What technology tools are needed
48 Tomorrow s broker needs to be advisor on Best practices in human resources What technology tools are needed Ensuring that you ve got the right people on staff
49 Tomorrow s broker needs to be advisor on Best practices in human resources Crafting the right compensation program What technology tools are needed Ensuring that you ve got the right people on staff
50 Tomorrow s broker needs to be advisor on Best practices in human resources Crafting the right compensation program What technology tools are needed Staying compliant with government regulations Ensuring that you ve got the right people on staff
51 Tomorrow s broker needs to be advisor on Best practices in human resources Crafting the right compensation program What technology tools are needed Staying compliant with government regulations Ensuring that you ve got the right people on staff Internal company procedures
52 High Deductible Health Plans Managing the Financial Side of Benefits Offering What s Trending Benefits Front
53 High Deductible Health Plans Shifting Costs to Employees Managing the Financial Side of Benefits Offering What s Trending Benefits Front
54 High Deductible Health Plans Shifting Costs to Employees Insurance Carrier Contribution Managing the Financial Side of Benefits Offering What s Trending Benefits Front
55 HR Needs to Think Like a Marketer People Are. Hire the right people for the team Your Customers Acquire new profitable customers Increase productivity of existing team members Encourage existing customers to buy more Remove the wrong people from the team End relationships with unprofitable customers What s Trending Benefits Front
56 Get to Know Your Workforce 1 Just ask! Survey your employees and talk to them in person. 2 Look at the data. Export demographic info from PlanSource. State of the Market
57 Your Workforce Populations How to Segment Your Workforce For Large Companies For Small & Mid-Size Companies Your Benefits Communications Your Benefits Offerings What s Trending Benefits Front
58 How to Segment Your Workforce What s Trending Benefits Front
59 Communication is Critical Only 58% of employees say they actually understand their benefits well. 7% of employees admit they don t understand their benefits at all. Source: Unum What s Trending Benefits Front
60 How to Communicate Benefits In-Person Meetings Intranet Print Materials Distributed On-site Print Materials Mailed to Home Microsites Best Channels to Drive best-in-class Communications Text Messaging Print Materials Posted on Site Website Events/ Conferences PlanSource Social Media What s Trending Benefits Front
61 Summary of Today s Webinar State of the Employee Benefits Market
62 Summary of Today s Webinar State of the Employee Benefits Market What s Changing on the Regulatory Front?
63 Summary of Today s Webinar State of the Employee Benefits Market What s Changing on the Regulatory Front? What s Changing on the Technology Front?
64 Summary of Today s Webinar State of the Employee Benefits Market What s Changing on the Regulatory Front? What s Changing on the Technology Front? What s Changing on the Benefits Front?
65 Q&A Your Questions. We (try to) Answer.
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