Foundations of Information Systems in Business
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1 Introduction to Information Essentials for the Internetworked E-Business Enterprise 1 Eleventh Edition James A. O Brien C h a p t e r 1 Foundations of Information in Business
2 Eleventh Edition 2 Chapter Objectives Provide foundation of why information systems are important Identify major types of information systems Identify major types of information systems
3 Eleventh Edition 3 Chapter Objectives Define construct of an information system people, hardware, software, data, and networks The above resources perform input, processing, output, storage, and control activities that transform data resources into information products. Identify challenges and ethical issues that a business manager might face
4 Eleventh Edition 4 An IS Framework for Business Professionals
5 Eleventh Edition 5 Components of an Information System People Information Resources
6 Eleventh Edition 6 What is a System? Environment Control Signals Feedback Signals Control by Management Feedback Signals Control Signals Input of Raw Materials System Boundary Manufacturing Process Other Output of Finished Products
7 Eleventh Edition 8 Components of an Information System
8 Eleventh Edition 9 Data versus Information Monthly Sales Report for West Region Sales Rep: Charles Mann Emp No Item Qty Sold Price TM Shoes 1200 $100
9 Eleventh Edition 10 Attributes of Information Quality
10 Eleventh Edition 11 Major Roles of Information Support Strategies for Competitive Advantage Support Business Decision Making Support Business Processes and Operations
11 Eleventh Edition 12 IT Era s Data Processing (DP) Micro Era Network Era WAN Network Environment Client-Server Thin Client Web WAP
12 Eleventh Edition 13 History of the role of Information Data Processing Management Reporting Decision Support Strategic & End User Electronic Commerce Electronic Data Processing - TPS Management Information Decision Support - Ad hoc Reports End User Computing Exec Info Sys Expert SIS Electronic Business & Commerce -Internetworked E-Business & Commerce
13 Extranets Eleventh Edition 14 The e-business Enterprise The Internet Suppliers and Other Business Partners Supply Chain Management Procurement, Distribution, and Logistics Company Boundary Engineering & Research Manufacturing and Production Accounting, and Finance Extranets Intranets Customer Relationship Management Marketing Sales Customer Service Consumer and Business Customers
14 Types of Information
15 Why Organizations need Information Meeting Global Challenges Capturing opportunities in the Market Place Supporting Corporate Strategy Linking Departments Whose Functions are different Enhancing Worker Productivity Increasing Quality of Goods and Services 16
16 Eleventh Edition 17 Types of Information Information Operations Management Support Support Transaction Process Enterprise Management Decision Executive Processing Control Collaboration Information Support Information
17 Functional Business Human Resources Manufacturing Information Quality Control Information Customer Geographic Information Financial and Accounting Marketing Information 18
18 Eleventh Edition 19 Other Categories of Information Expert Knowledge Management Cross-Functional Information Strategic Information
19 Eleventh Edition 22 Other Categories of Information Expert Knowledge Management Cross-Functional Information Strategic Information National Semiconductor faster & better decisions Global Information - Levi s
20 Eleventh Edition 23 The Information Development Process
21 Eleventh Edition 24 Management Challenges of the E-business Enterprise IS Human Resources IS Development Business Strategies Business Processes Business Needs IT Infrastructure IS Performance Customer Relationships Business Partners Suppliers Business Customers Organization Structure and Culture User Acceptance Ethical Considerations Potential Risks? Potential Laws? Possible Responses?
22 Eleventh Edition 26 Chapter Summary Information play a vital role in the efficient and effective operations of E- business, E-commerce and enterprise collaboration. The business professional must know: Components (fundamentals) of IS Information Technologies Business Applications and processes Managerial Challenges
23 Eleventh Edition 27 Chapter Summary (cont) An information system uses the resources of people, hardware, software, data, and networks to perform input, processing, output, storage and control activities. Transform organizational processes Information systems perform three vital roles in business firms. They support: Business processes and operations, Business decision making; and Strategic competitive advantage
Foundations of Information Systems in Business
Introduction to Chapter 1 C h a p t e r Introduction to Essentials for the Internetworked E-Business Enterprise 1 Eleventh Edition James A. O Brien Foundations of in Business 1 Eleventh Edition 2 Chapter
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