Little or large, we ve got IT covered

Transcription

1 IT Projects Little or large, we ve got IT covered Whatever the size of project, Fujitsu has the experience and expertise to ensure your technology will always be business-ready.

2 Adding value to your IT projects These days every IT task can be mission-critical. An organisation can succeed or fail on everything from the rollout of a major new software platform to the performance of an individual component. It doesn t matter if your technology task is major or minor. It still needs doing and doing well Fujitsu IT Projects Desktop Networks Enterprise Point of Sale You may need to upgrade enterprise-wide desktop operating systems. You may be setting up a new data centre. Or you may simply be cabling an office, or setting up a point-of-sale system in a pop-up retail outlet. What s important is that no matter what the project, no matter what the size of your organisation or your budget, it s handled with all the skill and experience it deserves. At Fujitsu IT Projects, we re ready for anything. Which means you can be, too. We ve got it covered Whether your task is little or large, at Fujitsu IT Projects we have the expertise, track record, scalability and flexibility you need: Over 450 project engineers backed by a further 2,650 engineers and support teams Over 40 years experience of solution development and deployment 78,000 customer-specific builds 500,000 residential installations 900,000km of cable installed 60m worth of customers deployment stock managed through the full life cycle Support for desktop refreshes in the thousands and for individual home users 3

3 See the way Every IT project is like a journey. You may be treading a short, familiar path: you ve undertaken this refit exercise before. Or it may be a major new departure for you: for instance, organisations don t relocate their headquarters too often. Whether you re in strange surroundings or a place you recognise, knowledge and experience can make a big difference. They provide a map that helps you find the best way in territory you know, and the most prudent path in territory you don t. Where do you find that knowledge and experience? It comes from years of practice, with planning and implementation in all kinds of circumstances. Many other journeys may not immediately resemble yours but people with wisdom and insight who ve been there can identify routes and shortcuts that may be turned to your advantage. That s what Fujitsu can offer. We have years of knowhow in retail and hospitality, in financial services, in local and central government, in telecoms, manufacturing, utilities and more besides. We can put all that experience to work for you. Wherever your journey takes you. Our approach We have a toolkit for every project and programme we undertake, making use of whatever the circumstances require. For instance: Process: we use established best practice methodologies Planning: thorough scheduling and deployment, using dedicated project support desks Skills: we focus on using dedicated Fujitsu-employed engineers with training and experience specific to the task in hand and they re backed by experienced field managers Phasing: we have a robust approach to warehousing, logistics, configuring and builds Ancillary support: comprehensive risk management, reporting and lifecycle management Some of the things we do No task is too large. No job is too small: End-to-end consultancy along with Project and Programme management from project definition through to operational delivery Procurement services through to recycle and disposal Desktops for setting up a new team Deploying new hardware. OS and application deployment Offices and retail outlets open/close/refit/move Chip and Pin upgrades through to whole store deployments Data centres cabling, racking, installations, decommissions, move, lift & shift, swing kit, surveys Network cabling fibre, copper, internal and external, including road works and civil engineering where necessary All these examples can be as a single IMAC or major project 4 5

4 Success at Centrica Success at EE The challenge Thousands of devices serving 26,500 users to be migrated from Windows XP to Windows 7 across 28 UK locations Many sites had a mix of call centre and office functions, requiring different approaches The approach Central and virtual project management and support teams Full warehousing and logistics services Training materials creation Dedicated deployment tooling Pre-booked and scheduled overnight deployment with daytime floorwalker support Dedicated team leaders and engineers around 45 engineers per rollout day at peak The result Rollout completed to agreed timeframes No impact to users or VIPs experienced Project completed within agreed budget Customer delighted with result Project shortlisted for IT Project Team of the Year, UK IT Industry Awards 2014 The challenge Over a thousand terminals across 335 stores nationwide, some running soon-to-be-unsupported Windows XP, some with insufficient memory to handle bespoke applications, some with both problems All terminals to be upgraded to 2GB and a new supported Windows platform The approach Ring-fenced team of trained engineers Customer-based project office Project support and memory logistics provided by Fujitsu Project Team based in Stevenage Installations conducted within trading hours, reaching a peak of 25 stores and 88 till units per day The result Rollout completed within customer deadlines No impact to trade experienced by stores Increased processing power giving faster transaction times and improving the customer experience Project completed within customer budget 6 7

5 All in one place your checklist At Fujitsu IT Projects, no customer requirement is too little or too large. We ve got the: Scale Thousands of engineers nationwide. Services Desktop. Networks. Enterprise. Point of Sale. Skills base Highly trained field engineers, project managers and team leaders. Expertise 40 years in solution development and deployment across multiple industries. Flexibility We handle a home-based PC. We handle an enterprise-wide rollout. And everything in between. Added value SME budgets. Blue-chip service levels. Every IT project is important. Every one of them needs care and attention if it is to succeed. No matter what the scope of yours, our skilled and experienced team will ensure it s handled efficiently, effectively and within budgets that will come as a pleasant surprise. Contact us today to discuss your needs. Fujitsu IT Projects. Little or large, we ve got IT covered. To find out more call or askfujitsu@uk.fujitsu.com FUJITSU LIMITED Contact us on: Tel: +44 (0) askfujitsu@uk.fujitsu.com Web: uk.fujitsu.com Ref: 3520 All rights reserved, No part of this document may be reproduced, stored or transmitted in any form without prior written permission of Fujitsu Services Ltd. Fujitsu Services Ltd endeavours to ensure that the information in this document is correct and fairly stated, but does not accept liability for any errors or omissions. uk.fujitsu.com