A day in the life of a smart meter Enabling the future with current policy

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1 A day in the life of a smart meter Enabling the future with current policy Koustuv Ghoshal, Kevin Smith, Chaith Kommamuri, Prashant Gupta, Frank Fata

2 Koustuv Ghoshal Panel discussion What does Smart Metering really need to do? Where are we? New approaches Customer care Improved distribution technology Evolution Vision Putting it all together in manageable bites Smart Metering as an enabler to Smart Grid

3 Kevin Smith Focus of my discussion Some Factors Influencing LDC s AMI Realities and Challenges AMI model in Ontario Operations and Asset Management context around Smart Metering Technology

4 Factors affecting LDCs Today Time constraint Distractions with mergers & acquisitions One metering solution doesn t fit all Existing IT infrastructure challenged Ability to manage large field initiatives Aging workforce & aging equipment Rising expectations to deliver more to customers

5 Current realities and challenges How do we resolve this? Pilot implementations many successful but experiences suggest caution Geography / Technology constraints, multiple metering vendors / communication infrastructure multiple AMCCs All metering data to IESO daily & accurate Difficult to implement cost effectively TOU billing, meter management, business process innovation, load management, etc. Customer care capability to support increased call center demands How to Reduce Risk

6 Typical view of AMI in Ontario Focus has been on meters and metering communication Advanced Metering Infrastructure (AMI) Communications Device ( ) Local Area Network Regional Collector Wide Area Network Control Computer Meters

7 IESO view of AMI From AMCC to MDM/R Advanced Metering Infrastructure (AMI) To the IESO Communications Device ( ) Local Area Network Regional Collector Wide Area Network Control Computer Meters Meter Data Management & Meter Data Repository Functions (MDM/R) Meter Data Management Meter Data Repository

8 Regulatory/policy view of AMI Advanced Metering Infrastructure (AMI) Communications Device ( ) Local Area Network Regional Collector Wide Area Network Control Computer To the IESO Meters Monitors And Displays Customer Information & Billing Systems Retailers, Energy Service Companies Meter Data Management & Meter Data Repository Functions (MDM/R) Meter Data Management Third Parties Wide Area Network Meter Data Repository

9 Smart Metering - Introduction to the LDC Pyramid Glossary Business level Management level Control level Primary Equipment Secondary equipment Capacitor Controller Clearing and settlement Financial planning Grid Planning GIS CIS MWFM D-SCADA (DMS) DNA GIS viewer OMS RMU Cap banks D-RTU Switch control Switches Recloser Recloser control Billing Procurement Load mgmt. AMS / CMMS system WFM TCS LMDM (AMCC) Switch gear DER ctrl Prot.Relays & Subst.Control PQ TS Controllable DER load Transformer Meter PQ meas. tap changer HAN AMS / CMMSAsset Management System / Computerized Maintenance Management System Cap banks Capacitor banks CIS DMS DNA DER D-RTU D-SCADA (DMS) GIS HAN LMDM MWFM OMS PQ RMU TCS TS WFM Customer Information System Distribution Management System Distribution Network Applications Distributed Energy Resources Distribution Remote Terminal Unit Distribution Supervisory Control And Data Acquisition (Dist Mang Sys) Geographical Information System Home Area Network Demand Mgmt. Local Meter Data Management Mobile Workforce Management Outage Management System Power Quality Ring Main Units Trouble Call System Transaction Server Workforce Management

10 Smart Metering Current Picture CIS Business level Clearing and settlement Financial planning Billing Procurement Management level Grid Planning GIS Load mgmt. AMS / CMMS system WFM TCS LMDM (AMCC) IESO Control level MWFM D-SCADA (DMS) DNA GIS viewer OMS PQ TS Retailers Primary Equipment RMU Cap banks Switches Recloser Switch gear DER Transformer Controllable load Secondary equipment Capacitor Controller D-RTU Switch control Recloser control Prot.Relays & Subst.Control DER ctrl Meter PQ meas. tap changer HAN

11 Proposed Integrated view Communications Device ( ) Meters Advanced Metering Infrastructure (AMI) Local Area Network Regional Collector Wide Area Network Control Computer Local Meter Data Management & Meter Data Repository Functions (LMDM/R) Meter Data Management Firewall ORMS Integration Bus Meter Data Repository Wide Area Network Validated AM / WM GIS Daily Monitors And Displays Retailers, Energy Service Companies CIS / Billing WFM Wide Area Network IESO Meter Data Management & Meter Data Repository Functions (LMDM/R) Meter Data Management Third Parties Meter Data Repository

12 Smart Metering Smarter Picture CIS Business asset data Operational asset data Business level Management level Control level Clearing and settlement Financial planning Grid Planning GIS Condition MWFM display D-SCADA (DMS) DNA Load mgmt. system WFM GIS viewer OMS Billing Procurement TCS AMS / CMMS LMDM (AMCC) PQ TS AMI / Smart Grid IESO Retailers Secondary equipment Capacitor Controller D-RTU Switch control Recloser control Prot.Relays & Subst.Control DER ctrl Meter PQ meas. HAN Tap Changer Primary Equipment Cap banks RMU Switches Recloser Switch Controllable gear DER load Transformer Hand over

13 Prashant Gupta Focus of my discussion Future challenges Meter 2 bill- Glimpse of available solutionstoday Liberalization in the Utilities market

14 Future Challenge - Customer Care / Billing Existing system landscape typically needs to be scaled up How to handle the large volume of data. From multiple systems and yet not negate your existing IT infrastructure. Process changes / Mindset change Monthly reads to daily / interval reads Change management- calls for change in mindset of process owners and workers. Managing of new system design TOU, Potential for Real time pricing, Inter-company interactions, Integration of complex processes like new connection or move-out reads Leveraging improved data and processes Getting closer to customer (CRM system) Getting better information (Generating real time reports from all systems)

15 The Process: from Meter to Bill Smart Smart Meters Meters Meter Data Management Customer Information Energy Data Management Billing Invoicing Bill Printout Meter Meter Data Data Acquisition Acquisition & Processing Processing Ontario Smart Ontario Smart Metering Metering Integrated Integrated Solution Solution for for Meter Meter Data Data Management Management and and Customer Information System Customer Information System EDM Profile Import Profile Management CIC (Customer Interaction Center) Customer Overview Customer Contacts BI + IN RTP Billing Print Document DM Device Management IDE Inter-company Data Exchange FI-CA Receivable and Payable Accounts (Sub-ledger)

16 CIC: Customer Overview Customer Information & Billing Systems

17 Profile Import to Energy Data Management IESO Meter Data Management / Repository Meter Data Repository POD Date From To Time From To Consumption UoM

18 Profile Management Meter Data Repository

19 Time-of-Use-Pricing (TOU) kwh 0:00 am Off Peak Price A 7:00 am Mid Peak Price B 11:00 am On Peak Price C 5:00 pm Mid Peak Price B 10:00 pm Off Peak Price A 12:00 pm

20 RTP-Component Split profiles Measured Profile (Summer) 0:00 am 7:00 am 11:00 am 5:00 pm 10:00 pm 12:00 pm Off Peak (Summer) Mid Peak (Summer) Result Profile (Summer) 0:00 am 7:00 am 11:00 am 5:00 pm 10:00 pm 12:00 pm Result Function Σ Result Function Σ Off Peak Consumption 210 kwh Mid Peak Consumption 320 kwh On Peak (Summer) 0:00 am 7:00 am 11:00 am 5:00 pm 10:00 pm 12:00 pm Result Function Σ On Peak Consumption 500 kwh 0:00 am 7:00 am 11:00 am 5:00 pm 10:00 pm 12:00 pm

21 Inter-company Data Exchange Retailers, Energy Service Companies Wide Area Network Third Parties Market Players Data Exchange Processes measured consumption (totalized) Network Operator Clearing house Customer Data scheduled consumption (totalized) legal requirements Energy Supplier Standardized Data Formats EDIFACT e.g.: Germany, Austria,... MSCONS, UTILMD ANSI ASC X12 Official designation of US national standards for dev of EDI. XML MSCONS, UTILMD EBT e.g.: Ontario Electronic Business Transaction PIPE Partner Interface Protocol for Energy ESS e.g.: European Union Schedule Data EDIEL e.g.: Nordic Countries market rules

22 What s next? Scenarios for deregulated markets Changes AMR Customers Automated meter read frequency Customer information Product Services Core business Information access & reporting System architecture Business model before today future 1% Industry 5% commercial 95% residential hourly/daily 15 minutes real time meter ID technical Fixed rate Installation, repair Customer commercial Multi utility Combined serv., contracting Customer lifecycle Multi home, Multi business Value added services Vertical integrated unbundled specialized Excel-lists Data warehouse Real time Separated Client/Server License based Integrated Thin client function based Grid Platform module based transaction based Hand over

23 Frank Fata Focus of discussion Future opportunities Grid operations Glimpse of current available solutions Performance improvements Efficiency improvements Customer satisfaction improvements

24 Supporting the Smart Grid vision Telemetry via satellite Solar energy Wind energy HVDC station Power plants Backup Control Centre Biomass power plant Energy storage Primary Control Centre Switching station Fuel cells Superconducting cable Distribution station Cooling station (LN 2 ) Broadband over Powerline Frame relay / Fiber optic Telephone lines Primary Telemetry Path

25 Grids of tomorrow Coordinated, local management and full integration of Decentralized Generation DG and Renewable Energy Resource RES with large scale central power generation Extensive small generation connected close to end customers Flexible, optimal and strategic grid expansion, maintenance and operation Source: European Comission European Smart Grids Technology Platform (EUR 22040) User specified quality security and reliability of supply for the digital age

26 Evolution to Smart Grid From: Manual inspection and reads To: Self, monitoring, diagnosis and reporting Periodic maintenance Upstream control, stimulus/response protection, manual switching, and trouble response General knowledge of related environment conditions Physical security Prioritized condition based predictive maintenance Localized distributed decisions and automatic response, predictive avoidance Time-correlated environment, operational and non-operational information Intelligent remote monitoring and detection

27 Solutions landscape: Solution groups Enterprise Asset Performance Management System Generation Planning Common Modeling Historical Information Engineering & Planning (T&D) Analysis Energy Market Management (P) Gen Optimization Energy Market Mgmt (O) Trans Network Analysis Op Training Simulator Dist Network Application Dist Training Simulator Dist Network Application Dist Training Simulator Control Distributed Control System SCADA Auto Gen Control Distribution SCADA Outage Mgmt Sys Mobile Work Mgmt Demand Side Mgmt (Utility) Communications In Plant (LAN) Satellite Fiber µwave Radio Cell BPL µwave Telephone Fiber Radio PLC, WIFI, WIMAX BPL Manual Apparatus & Device RTUs, Data Concentrators Breakers Xfrmrs Volt Regs Cap Banks FACTS/SVCs Environ Dist Auto Cap Banks Switches Reclosers Tiered Cont. Xfrmrs Auto Meter Reading DSM (Customer) EMM (Participants) EMS EMM (Market Operators) DMS DSM Generation Transmission Distribution Consumer

28 Solutions landscape: Relationship to Smart Grid Enterprise Asset Performance Management System Generation Planning Common Modeling Historical Information Engineering & Planning (T&D) Analysis Energy Market Management (P) Gen Optimization Energy Market Mgmt (O) Trans Network Analysis Op Training Simulator Dist Network Application Dist Training Simulator Dist Network Application Dist Training Simulator Control Distributed Control System SCADA Auto Gen Control Distribution SCADA Outage Mgmt Sys Mobile Work Mgmt Demand Side Mgmt (Utility) Communications Smart Grid Apparatus & Device In Plant (LAN) RTUs, Data Concentrators Satellite Fiber Breakers Xfrmrs Volt Regs µwave Radio Cap Banks FACTS/SVCs Environ Cell BPL µwave Dist Auto Cap Banks Switches Telephone Fiber Radio Reclosers Tiered Cont. Xfrmrs PLC, WIFI, WIMAX BPL Manual Auto Meter Reading DSM (Customer) SmartGen SmartSubstation SmartGear SmartHome, Facility, Appliances Generation Transmission Distribution Consumer

29 Enter prise Anal ysis Con trol Com munication Smart us & s Integrated Utility Front Office Apparat Device Grid The integrated enterprise: Leveraging Smart Grid In Plant (LAN) SmartGen Satellite Fiber Asset Performance Management System Generation Planning Common Modeling Historical Information Energy Market Management (P) Gen Optimization Distributed Control System RTUs, Data Concentrators Energy Market Mgmt (O) Trans Network Analysis Op Training Simulator SCADA Auto Gen Control Breakers Xfrmrs Volt Regs µwave Radio Cap Banks FACTS/SVCs Environ SmartSubstation Dist Network Application Dist Training Simulator Distribution SCADA Outage Mgmt Sys Mobile Work Mgmt Cell BPL µwave Dist Auto Cap Banks Switches SmartGear Telephone Fiber Radio Reclosers Tiered Cont. Xfrmrs Engineering & Planning (T&D) Dist Network Application Dist Training Simulator Demand Side Mgmt (Utility) PLC, WIFI, WIMAX BPL Manual Auto Meter Reading DSM (Customer) SmartHome, Facility, Appliance Generation Transmission Distribution Consumer

30 Enter prise Anal ysis Con trol Com munication Apparat Smart us & s Integrated Utility Front Office Device Grid The integrated enterprise: Leveraging Smart Grid Asset Performance Management System Generation Planning Common Modeling Historical Information Energy Market Management (P) Gen Optimization Distributed Control System In Plant (LAN) RTUs, Data Concentrators SmartGen EMM Energy Market Mgmt (O) Trans Network Analysis Op Training Simulator SCADA Auto Gen Control Satellite Fiber Breakers Xfrmrs Volt Regs µwave Radio Cap Banks FACTS/SVCs Environ SmartSubstation EMS/EMM Dist Network Application Dist Training Simulator Distribution SCADA Outage Mgmt Sys Mobile Work Mgmt Cell BPL µwave Dist Auto Cap Banks Switches SmartGear DMS Telephone Fiber Radio Reclosers Tiered Cont. Xfrmrs Engineering & Planning (T&D) Dist Network Application Dist Training Simulator Demand Side Mgmt (Utility) PLC, WIFI, WIMAX BPL Manual Auto Meter Reading DSM (Customer) SmartHome, Facility, Appliance DSM Generation Transmission Distribution Consumer

31 Chaith Kommamuri Focus of discussion Current opportunities Functional view Getting the wrapper right Glimpse of available solutions-today Program management Operational support Value added services Scaleable and shareable

32 Functional Blocks of a Smart Future Ontario Requirements Ontario Requirements SMI SMI Advanced Advanced Meter Infrastructures Meter enabling Infrastructures Operational Improvements Scaled for Scaled SUCCESS for SUCCESS Business/Operational Framework LDC Requirements Meters/Com Template LDBMS/R Template Integration Template Support Functions Setup Includes Pilot PM Design Deployment Meters/Coms Setup Includes LDBMS/R Integration 1. Program - Multiple LDC potential 2. Agnostic Metering Vendor #3 Metering System Vendor #2 Metering System Vendor #1 Metering System 3. Enabling Platform Meter & Data Management 4. Professional Services Integration Solutions 6. Front Office Services 7. Application Services 8. Shared Services 5. Process Value-adds Existing/ Potential Legacy Systems CIS, IVR, WFM, OMS, EAM, ERP etc.

33 Evolving solution model Standardize the solution Engineering assessments of your environment Meters and metering communication to leverages available infrastructure Metering Infrastructure Integration Platform tie it all together (LMDM/R) IESO Interaction - standardized Difficult to implement Time of Use Billing, meter management, business processes - have enabled processes Able to handle increased customer care loads, new billing models in place

34 New approaches to generate scale Utilities should leverage experienced solutions focusing on better operations Focus on mandate efficient, cost-effective delivery of electricity and services to customers Focus on skill sets engineering, operations maintenance, new build (project oversight), local customer knowledge and requirements Leverage common infrastructure for meter data management, IESO interaction, meter business processes, customer care operations, application managed services, sharing metrology with neighbouring LDCs Leverage infrastructure investment water,gas, HAN Smart Grid is becoming a reality Smart Metering is one very important component ensure leverage into the future

35 We are happy to conduct workshops Siemens IT Solutions and Services Contact: Chaith Kommamuri Client Executive (647)

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