Track D Advanced Metering Infrastructure Overview + Systems
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1 Track D Advanced Metering Infrastructure Overview + Systems August 22 nd, 2017 Meter School Paper Mobile AMI Mike Crumbaker VP of Metering & Technical Services General Pacific, Inc.
2 Agenda» Why AMI?» Types of AMI» Demand Response Products, Disconnect, Meters, Prepay Metering» Questions
3 Evolution of AMR to AMI Paper Benefits Hand held computers to reduce errors Drive by AMR to increase Outside remotes & walkby RF to eliminate productivity, reduce risk accessibility problems Monthly Billing Cycle Support Functionality AMI Networks Remote Meter Reading Billing Schedules Off cycle Reads Customer Selected Billing Demand/ TOU/ Int. Data Power Quality Tamper Indication Outage/restoration Prepay Remote Trouble Shooting Connect/Disconnect Demand Response Home Area Network
4 Intertie/Substation/Large Industrial Metering Power Quality C&I Load Profile Residential Load Profile Automation before AMR. AMR versus AMI C&I Advanced C&I Demand C&I Consumption Residential Advanced Residential Consumption KWH The Metering & Billing Universe AMI kwh, kw, TOU, interval data Real time or critical tier pricing Real/Reactive Power (kvar,kva) On demand reads Service Disconnect Tamper Detection Demand Response Home Automation Reliability Monitoring AMR: Monthly energy reads Limited C&I, TOU, Demand collection Walk by / Drive by RF Some Fixed Networks Real/Reactive Power Home Automation Service Disconnect
5 Decisions Dis/connect all CL200 1 phase meters Hosted or server in house Advanced meter manager software Meter recycling program Hot socket testing Strategy to correct bad meter sockets Continue with company number Tin hats RF meter & strategies Audit meter services Do-it-yourself or have a contractor to install meters Develop policies including opt out. Multi-position test board Multi-position warm-up board FM12S 480V: ferroresonance, correct services to 7 jaw if possible FM6S switch to FM9S 5
6 WHY AMI?
7 What are your needs for today? How about tomorrow?» What are you trying to solve?» What kind(s) of data do you need?» What does AMI mean to you?» Who are your users and how will they use the data? Will it be used in other systems?» What does 2 way communications bring to your organization?» What about energy and/or water? (gas?)
8 What are your needs for today? How about tomorrow?» Consumer empowerment and engagement, what will AMI give them or is it all utility value?» Conservation?» Safety?» Distribution reliability?» Transition of the workforce?» What else do you see as a question?
9 » Supply constraints Electric Utility Drivers» Operational cost savings: efficiencies, improve revenue, improve accuracy» Consumer engagement Enhance customer service Empower consumers in conservation efforts How about HAN? More dynamic consumer communications
10 Rate and Billing Flexibility» Renewable requirements from the government» TOU» Demand all meters» Customer specified read day each month» Voltage reduction strategy to shave peaks while retaining consumption» Evaluate meter classes and which drive your peak 10
11 AMI Costs 11
12 AMI Drivers
13 Savings NWEMS» Meter reading» Remote dis/connect and prepay» Customer presentment» Vehicle costs, insurance, gas, injury claims, etc.» Reduction in theft» Reduced maintenance and repair
14 Savings» Outage and restoration» Reduction in estimated billing» Final bill and new customer reads» Improved customer service» Regulatory requirements» Smart Grid Initiatives» Green Energy and Water awareness and Conservation
15 Customer Service NWEMS» High use complaints» Equipment malfunction» Reduction of estimated bills» Outage notification & analysis/reporting» Outage restoration» Customer education
16 Operational NWEMS» Labor» Vehicles» Fuel» Capital investments» ROI» AMI system features and benefits» Extend SCADA: DNP modem
17 » System Operations Outage Management System Restoration Load forecasting Transformer Load Management Utility Customer/Member» Rate Options TOU Dynamic pricing Critical peak pricing» Customer Presentment Prepay Billing Information Load Graphing
18 Utility Value Added Possibilities NWEMS» Energy efficiency» Demand response» Street light control» Load control» HAN: Home Area Network
19 AMI at 15,000
20 AMI is for ALL Departments 20
21 3 Parts Customer Information System Billing / Settlement Systems Meter Data Repository Revenue Protection Group Work Order Mgt. & Inventory Outage Management System Rate Research Utility Enterprise LAN/WAN Open Standard Business Process Interfaces AMI Data Collection Systems Web Browser GUI Access Commercial WAN Networks AMI Metering with WAN & LAN Communications 21
22 Types of AMI: Cellular Hybrid PLS RF
23 Cellular» In cellular systems, voice is handled totally separately than data.» Data uses packet switching data speeds may change, but very few dropped sessions (since devices are not moving). Think no dropped calls!
24 Cellular
25 Hybrid: Cellular & RF NWEMS Utility Applications CIS OMS DSM SCADA Analytics Itron Enterprise Edition (MDM) OpenWay Collection Engine Itron Security Manager (ISM) NMS 3 rd Party Applications Prepay DSM Load Control WAN ZigBee HAN Gateway Mesh AMI Meters Cisco Connected Grid Router IP Cellular Data Networks IPv6 RF Mesh Neighborhood Area Network IPv6 Priority Communications Direct Connect AMI Meters Transformer Monitoring Distributed Generation EV Charging Infrastructure Direct Load Control Distribution Automation SCADA Protection and Control Network ZigBee ITRON PROPRIETARY & CONFIDENTIAL EXCHANGING 12 EXPERTISE SINCE 1893
26 Hybrid: RF WAN
27 Hybrid: Cellular, PLS & RF
28 PLS (Power Line System) Feeders To Endpoints Bus Master Station CRU Enclosure for External IPUs MTU OMU
29 PLS The signal rides on the fundamental power line frequency Modulation occurs at or near the zero cross Does not require repeaters or line conditioning equipment resulting in lower installation, operations, and maintenance costs The technology does not affect power quality I V Outbound Bit Inbound Bit
30 PLS
31 Head End Software: All-In-One or Plus Partner Added
32 Key Utility Business Processes» Messaging» Charting» Dashboard» Import/export» CSR functions» Role based security» Robust web services» Add on apps» Loss analysis» Dashboard» Voltage monitoring» Demand management Robust web services, data import/export CIS and billing integrations
33 Core + Optional Choices
34 Core + Optional Choices NWEMS Single user interface for analysis and control Makes AMI data easily accessible and actionable Samples, stores and correlates data from many sources Delivers valuable insights that influence demand, service quality and performance Improves customer satisfaction Delivers operating savings
35 The Future. Electric Metering: Residential and Commercial Applications
36 Meter Security 36
37 Tools for Metering & Billing Accurate monthly read ported directly to billing No estimated billing No special reads Read in / read out On demand From billing Soft & hard disconnect Improves money collection Reduces bad debt Tamper Detection Reduces line losses Daily usage Finds problems right away vs. wait a month for meter reader to find Meter accuracy in light loading conditions Prepay option Commercial meter reads: Reset peak demand Re synch clock Daily reads, load profile TOU reads: Remote programming Continuous clock synchronization Critical peak pricing capability Coordinated with demand response system
38 AMI Electric Metering Details» Meter Vendor Friendly (Most) All common ANSI forms/voltages» Consumption Data Daily read including Historical data in module» Interval Data Variable interval length and definition (15, 30, 60 minute) Multiple channels 30 days min. of interval data in module» TOU Data Available via user defined registers if supported by meter MDM» Demand Data Billing and daily demand Variable length and type Time and Date stamp Remotely reset» Power Quality Instantaneous voltage snapshots PQ data via user defined registers» Alarms Reverse rotation indication Power outage counts Outage time/date stamp and duration 38
39 Disconnect Underglass: the New Standard» Features Supported Remote disconnect Safe reconnect Load limiting Arming switch option (do we care)» Solutions Enabled Remote connect/disconnect Prepay May be used as Demand Response support Rolling blackout solution
40 Prepay Prepay: Not so scary!
41 Prepay Payment Methods Credit Cards (Visa, MasterCard, AMEX) Many stores including Walmart Debit Cards Branded VISA Cards Stored Value Cards Gift Cards Open & Closed Loop Rechargeable Cards Cash MoneyGram Ace Check Cashing Reloadable Cards Open Loop Gift Cards US Bank certified payment processor
42 Prepay Payment Options» Text Payments» Automatic IVR» iphone/blackberry Application» Smart Phones with Soft Arm» » Online web» Walk Up Payment Locations» Third Party Retailers» Stored Value Card Malls» Debit Card» Gift Certificates / Gift Cards» Auto Draft» Bank ATM» Kiosks» CSR Agents
43 Prepay: The Great App for the Utility & Consumer» American s prepay for 20% of wireless service» Up to 20% of utility customers have no bank account» Consumer data reveals high satisfaction for Prepay» Reduces energy usage (5 12%)
44 Real Time App for Prepay Electric» Provides Real Time information from the smart meter» More control of energy usage for the customers» Web and smart device interfaces» Reduces costs for both utility and customer
45 Soft Arm Solution App» Allows restoration of power safely and at customer convenience» Mitigates risk for the utility i.e. the Pizza Box scenario.» Can be used with or without an actual Arming Switch on the meter
46 Demand Response Load Control
47 Demand Response NWEMS» Utility remotely controls power to components on customer premises: Hot water heaters Pool heaters Air conditioners Heat pumps/electric furnaces» Potential to control peak demand at the consumer level
48 Load Control» Uses the same comm infrastructure» Standardized on 2 relays (A/C and W/H) Low voltage 5amp relay, high voltage, 30amp relay» Indoor or Outdoor installation UL Listed» Two Way communications results in certainty of results Monitoring of appliances for yield Identifying failed or bypassed units Identifying free riders and tamper conditions» Downloadable addresses, strategies and other operating parameters 48» Short cycle protection for compressor loads 975 MW of Instantaneous Load Relief (FPL, 1995)
49 Consumer, Customer, Member: What About Me? Should the customer/member s value be the last consideration?
50 50
51 51
52 Customer Rejection Gain knowledge Develop strategy Develop opt out policy
53 The Future. NWEMS Sometimes looking at the past will be a guide to the future. Does your choice have history, a track record? Go visit existing users. Take staff from your place to talk to their counterparts at their place.
54 Thank you! Mike Crumbaker VP of Metering & Technical Services General Pacific, Inc. (800)
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