State of Arizona Admin/General Labor MSP Program Training for Managers

Transcription

1 State of Arizona Admin/General Labor MSP Program Training for Managers

2 Agenda Introductions State of Arizona Objectives MSP Program Processes Additional Information dotstaff Demonstration Questions & Answers 2

3 State of Knowledge Services Knowledge Services Overview Founded in 1994 Certified Women Business Enterprise (WBE) Largest and only Government MSP Provider for all labor categories Workforce Management Solution Program Experts (Contingent, Contract, Service Providers & FTE s) Managed Service Provider (MSP) IC/1099 Compliance Programs Managed Programs Employer of Record (EOR) / Payrolling dotstaff Vendor Management System (VMS) 3

4 State of Knowledge Services Proven Government and Commercial Expertise MSP for States of IN, ME, AZ, TN, FL, UT, OH and MS 60+ Cities, Counties, Towns, Municipalities, Universities, School Districts, etc. IT, Clerical / Admin, Healthcare, Engineering, Finance / Acct., Professional, Seasonal, Specialty, etc. Milestone & Deliverable based SOW Projects 4

5 Industry Definitions As the Managed Service Provider (MSP), Knowledge Services takes on primary responsibilities for managing an organization s contingent/temporary/contractor workforce program, project/milestone deliverable work and staffing suppliers. dotstaff is Knowledge Services Vendor Management System (VMS) which is an internet-enabled workforce and project sourcing, timekeeping, milestone and invoicing application that enables us to procure and manage a wide range of contingent/temporary/contract and project resources and services in accordance with the organization s processes and rules. 5

6 MSP Program Overview State of Arizona Objectives Transparency & visibility Cost savings Governance & compliance Vendor neutral solution Vendor optimization Scope of Services Staff Augmentation Employer of Record/Payrolling Milestone/Deliverable-based SOW Projects 6

7 Process Workflow Request Reporting Create Invoice Submit Time Approval Qualify Time Entry Interview MSP State Manager On-Board Vendor Resource 7

8 Process Workflow Request Reporting Create Invoice Time Approval MSP Role: Qualify and create requisition Candidate qualification and resume review Compliance auditing Coordinate start date and on-boarding requirements Invoice State and pay vendor community Train and educate Contract Management Vendor Management Submit Qualify Time Entry Interview MSP State Manager On-Board Vendor Resource 8

9 Process Workflow Request Reporting Create Invoice Time Approval Manager Role: Request resource with management / budget approval Review resumes, conduct interview & select candidate Approve time in VMS Manage day-to-day work of resource Escalate any issues with resource or vendor to MSP program team member Submit Qualify Time Entry Interview MSP State Manager On-Board Vendor Resource 9

10 Process Workflow 10

11 State Program Requirements MSP Fee 1.75% Mark up based bill rate program Rate card has changed to mark up model Vendors required to submit pay rates & mark up Bill rate will be determined by pay rate x mark up Minimum of 3 unique vendor submissions required on all requisitions and projects opportunities Vendors will be required to sign new contracts If vendors have not signed the contract, they will no longer receive requisitions starting Monday, October 1 st 11

12 State Program Requirements Sub-vendors limited to One Level Deep State of Arizona Posting Requisition Form (Screenshot) Conversion Fee Table (Screenshot) Only an Agency designated State employee (not a Vendor or Vendor Resource ) may: Request and/or authorize a Referral. Sign a Timesheet on behalf of the State. Take any action normally done by a State Employee who is the Hiring Manager/Supervisor/Project Manager. No State-paid Bonuses, Holiday Pay, PTO, etc. No invoicing permitted for nonworked hours. 12

13 State of Arizona Posting Requisition Form 13

14 Conversion Table 14

15 MSP Process Requirements Candidate Cover Sheet (Screenshot) On-boarding Requirements Hire Right Fingerprinting (if applicable) E-Verify Any department/division specific onboarding requirements Off-boarding Processes Termination Processes Returning State property within 14 days of assignment end date End of Assignment Survey Budgeted bill rates 15

16 Candidate Cover Sheet 16

17 dotstaff Terminology Dashboard Postings Projects Timesheet Approval Milestone/Deliverable Approval Expense Approval Invoicing 17

18 Contact Information SOAZ MSP Team: Program Director Norrine Lewis Admin Program Specialist Manny Matta Program Operations Manager Samantha Alcocer Admin Program Specialist Ashley Blanford 18