JEFF SHOCKLEY. Department of Supply Chain & Information Management,

Transcription

1 JEFF SHOCKLEY Department of Supply Chain & Information Management School of Business, College of Charleston 66 George Street, Beatty Center Room 304 Charleston, SC 29424, USA EDUCATION Clemson University, Clemson, SC Ph.D. in Supply Chain and Operations Management Dissertation Title: Essays on Retail Store Delivery System Design Strategies Chair(s): Lawrence D. Fredendall and Aleda V. Roth Eller School of Management, University of Arizona, Tucson, AZ M.B.A. in Finance University of Richmond, Richmond, VA B.A. in Spanish/Political Science RESEARCH AND TEACHING INTERESTS Supply chain disruptions, risks, and innovation performance Inventory control and planning in retail and automotive distribution systems Use of specialized software (Excel Simulation, GIS, SAP) for teaching operations and supply chain management ACADEMIC POSITIONS Fall, College of Charleston, Charleston, SC Department of Supply Chain & Information Management, - Department Chair (2016-) - Associate Professor of Operations and Supply Chain Management (2016-) - Assistant Professor of Operations and Supply Chain Management ( ) Radford University, Radford, VA Department of Management - Assistant Professor of Management Clemson University, Clemson, SC Department of Management - Research Assistant, Aleda V. Roth ( ) - Course Instructor ( ), MGT Operations Management 1

2 ACADEMIC POSITIONS - CONTINUED University of Arizona, Tucson, AZ -Teaching Assistant, Department of Finance, PROFESSIONAL WORK EXPERIENCE Circuit City Stores, Inc., Richmond, VA -Supply Chain Consultant, circuitcity.com, Manager/Six Sigma Black Belt, Store Innovation and Development, Manager, Financial Planning and Analysis, PCS Health Systems, Inc. (Eli Lilly and Company), Scottsdale, AZ -Manager, Financial Planning and Analysis, Sr. Financial Analyst, Marketing and Business Development, Clayton Homes, Inc., Knoxville, TN -Bi-lingual (Spanish) Financial Accounts Representative AWARDS / RECOGNITION Class of 2014 Outstanding MBA Professor, College of Charleston 2013 Best Reviewer Award for the Journal of Operations Management 2014 ExCEL Award School of Business, Outstanding Faculty of the Year, College of Charleston, Office of Multi-cultural Student Programs and Services 2012 Harold Fearon Award Finalist for Best Publication in the Journal of Supply Chain Management (with S.C. Ellis & R.M. Henry) 2011 MBA Faculty Teaching Award, Radford University Journal of Operations Management 2011 Best Paper Award Finalist College of Business and Economics $10,000 Summer Research Grant, Radford University, 2010 & 2012 Academy of Management Best Paper Finalist (with S.C. Ellis & R.M. Henry), OM Division, 2008 Joseph M. Juran Doctoral Fellowship Finalist, University of Minnesota,

3 RESEARCH Publications Shockley, J., T. Turner A relational performance model for developing innovation and long-term orientation in retail franchise organizations, Journal of Retailing and Consumer Services, 32(1), Ojha, D., J. Shockley, C. Acharya Supply chain organizational infrastructure for promoting entrepreneurial emphasis and innovativeness: The role of trust and learning, International Journal of Production Economics, 179(2), Shockley, J., T. Turner Linking inventory efficiency, productivity, and responsiveness to retail firm outperformance: Empirical insights from US retailing segments, Production Planning and Control, 26(5), Shockley, J., L. Plummer, A.V. Roth, L.D. Fredendall Strategic design responsiveness: An empirical analysis of U.S. retail store networks Production and Operations Management, 24(3), Shockley, J., G.M. Fetter Distribution co-opetition and multi-level inventory management performance: An industry analysis and simulation, Journal of Purchasing and Supply Management, 21(1), Fetter, G.M., J. Shockley Developing students understanding of co-opetition and multilevel inventory management strategies in supply chains: An in-class spreadsheet simulation exercise, Decision Sciences Journal of Innovative Education, 12(2), Turner, T., J. Shockley Creating shopper value: Co-creation roles, in-store self-service technology use, and value differentiation, Journal of Promotion Management, 20(3), Shockley, J., A.V. Roth, L.D. Fredendall An information-processing approach for evaluating in-store retail operational design strategies, Decision Sciences, 42(3), Ellis, S.C., J. Shockley, R.M. Henry Making sense of supply disruption risk research: A conceptual framework grounded in enactment theory, Journal of Supply Chain Management, 47(2), Roth, A.V., J. Shockley "A multidisciplinary design model for new service offering transfers and internal integration in retail chain services," MIS Review, 15(2), Ellis, S.C., R.M. Henry, J. Shockley "Buyer perceptions of supply disruption risk: A behavioral view and empirical assessment," Journal of Operations Management, 28(1),

4 Non-refereed (Online) Publications Roth, A.V., J. Gray, J. Shockley, H-H. Weng, The use of secondary source data for measuring performance in operations management research (May 20, 2013). Available at SSRN: Working Research Projects/Papers The use of secondary source data for measuring performance in operations management research: (with A. Roth, J. Gray, and H-H Weng), revision requested. Decoding the retail chain death spiral : Using store operational performance data and financial distress models to predict retail firm failure CONFERENCES Published Conference Proceedings and Presentations Shockley, J., L. Plummer, A.V. Roth, L.D. Fredendall. Evaluating Retail Store System Design Responsiveness to Product Line Margin Changes: An Empirical Study of U.S. Public Retailers, In Mark D. Hanna (Ed.), Proceedings of the 21 st Production and Operations Management Society Conference (CD), Vancouver, BC, May, Roth, A.V., J. Gray, J. Shockley, H-H. Weng, The Use of Secondary Source Data for Measuring Performance in Operations Management Research, In: Proceedings of the 4 th Workshop on Empirical Research (CD), The Wharton School at the University of Pennsylvania, November, 2009 Ellis, S.C., J. Shockley, R.M. Henry, A Multi-theoretical Model of Supply Disruption Risk and an Empirical Analysis, In George T. Solomon (Ed.), Best Paper Proceedings of the 66 th Annual Meeting of the Academy of Management (CD), ISSN , Anaheim, CA, August, 2008 Shockley, J. and S.C. Ellis, Measuring the Supply Risk Construct: An Exploratory Study, In: Proceedings of the 38 th Annual Decision Sciences Institute Meeting (CD), Phoenix, AZ, November, 2007 Ojha, D., J. Shockley, C. Acharya, Developing an Inter-organizational Structure for Strategic Supply Chain Innovation for the invited session Purchasing and Supply Management at the 2016 Production and Operations Management Society Conference, Orlando, FL, May,

5 Conference Presentations (Continued) Turner, J.T., J. Shockley, Unleashing Entrepreneurial Passion in a Retail Franchise Network: The Role of Perceived Justice 2015 Academy of Management Annual Meeting, Vancouver, BC, August, 2015 Shockley, J., J.T. Turner, Leveraging the Entrepreneurship of Retail Outlets for Firm-wide Innovation, for the invited session Innovations in Service Operations Management at the 2014 Production and Operations Management Society Conference, Atlanta, GA, May, 2014 Shockley, J., J.T. Turner, Retailer Inventory Management Execution and Competitive Outperformance 43 rd Annual Decision Sciences Institute Meeting, Baltimore, MD, November, 2013 Shockley, J., G.M. Fetter. Structural Supply Chain Co-opetition and Inventory Management Performance: A Case-based Beer Game Simulation, 2013 Production and Operations Management Society Conference, Denver, CO, May, 2013 Shockley, J., J.T. Turner. Creating Value for the Shopper: Customer Involvement as a Tool for Increasing Customer Satisfaction in Retail, Southeast Decision Science Institute Conference, Charleston, SC, February, 2013 Shockley, J., G.M. Fetter. Structural Benefits of Supply Chain Co-opetition for Inventory Management: A Beer Game Simulation, Southeast Informs Conference, Myrtle Beach, SC, October, 2012 Journal of Supply Chain Management, Harold Fearon Best Paper Award Session, Crafting a High Quality Research Paper with Ellis, S.C. and R.M. Henry, Academy of Management Annual Conference, Boston, MA, August, Shockley, J., L. Plummer, A.V. Roth, L.D. Fredendall. Strategic Design Responsiveness, Retail Firm Financial Performance, and Customer Satisfaction: Some Evidence from U.S. Retailers, 2012 Production and Operations Management Society Conference, Chicago, IL, May, 2012 Ellis, S.C., R.M. Henry, J. Shockley. "Buyer Perceptions of Supply Disruption Risk: A Behavioral View and Empirical Assessment," Journal of Operations Management Best Paper Award Session, 2011 Academy of Management Annual Meeting, Austin, TX, August, 2011 Shockley, J., L.D. Fredendall, A.V. Roth, Information Processing Factors that form Retail Store Design Strategy: Construct Development and a Confirmatory Model, 40 th Annual Decision Sciences Institute Meeting, New Orleans, LA, November, 2009 Roth, A.V., J. Gray, J. Shockley, H-H. Weng, Devil in the Details : A Critical Analysis of Secondary Data Use in OM Research, 2009 Production and Operations Management Society Conference, Orlando, FL, May,

6 Conference Presentations (Continued) Shockley, J., L.D. Fredendall, A.V. Roth, Information Processing, Retail Store Design Strategies, and Service Delivery System Satisfaction: Testing a Model of Alignment, 39 th Annual Decision Sciences Institute Meeting, Baltimore, MD, November, 2008 Shockley, J, L.D. Fredendall, A.V. Roth, Retail Information Processing and Store Design Strategy: Testing a Model of Alignment, Technology Division - Service Innovation Track (Invited Session), INFORMS 2008 Annual Meeting, Washington, D.C., October, 2008 Shockley, J., L.D. Fredendall, A.V. Roth, New Measurement Scales for Evaluating Retail Service Design: Construct Development and Validation, 2008 Academy of Management Annual Meeting, Anaheim, CA, August, 2008 Roth, A.V., J. Gray, J. Shockley, H-H. Weng Use of Secondary Data in Operations Management Research, 2008 Production and Operations Management Society Conference, La Jolla, CA, May, 2008 Ellis, S.C., J. Shockley, R.M. Henry, A Model of Supply Disruption Risk in Direct Materials Purchasing Upstate Supply Chain Coalition Conference, Greenville, SC, January 17, 2008 Shockley, J. and L.D. Fredendall, Measuring Retail Service Design Factors: An Empirical Analysis, 2007 Production and Operations Management Society Conference, Dallas, TX, May, 2007 Other Conference and Program Participation Driving Innovation in the Supply Chain Conference, CSCMP/TCU, Ft. Worth, TX, June, 2015 Production and Operations Management Society Emerging Scholars Program, Denver, CO, May, Material Handling Teachers Institute, Auburn, AL, August, 2011 Academy of Management OM Division Doctoral Research Consortium, Anaheim, CA, August, 2008 Decision Sciences Institute Doctoral Consortium, Phoenix, AZ, November, 2007 Production and Operations Management Society Doctoral Consortium, Dallas, TX, May, 2007 Target Stores Campus Partners Conference, Minneapolis, MN, July, 2006 CIBER Doctoral Consortium, Purdue University, W. Lafayette, IN, September,

7 SERVICE Professional Interim Senior Editor Service Operations, Production and Operations Management, Fall 2015 Editorial Review Board Member: Journal of Operations Management, 2012-current. Production and Operations Management, 2015-current. Ad-hoc reviewer for the Journal of Operations Management, Production and Operations Management, Decision Sciences, Journal of Supply Chain Management, Journal of Business Logistics Panelist, Decision Sciences Institute Doctoral Consortium, Tampa, FL, November, 2014 Session Chair, Managing Inventory and Suppliers in Services, 2013 DSI Conference, Baltimore College/ School of Business/ Department (College of Charleston Service Only) Co-coordinator, Women in Manufacturing and Supply Chain Management Panel, College of Charleston, March Coordinator, Manufacturing Industry Executives Panel, College of Charleston, April 2, College of Charleston Faculty Curriculum Committee ( ) Faculty Advisor, Beta Gamma Sigma Honor Society ( ) Supply Chain and Info. Management Department Library Liaison ( ) SAP University Alliance Committee Member ( ) Supply Chain Major Development Committee ( ) MBA Faculty Committee ( ) Developed MBA Quantitative Reasoning Workshop in (Fall 2014, Summer 2015) 7

8 ORGANIZATION MEMBERSHIPS Institute for Operations Research and the Management Sciences (INFORMS) Production and Operations Management Society (POMS) Decision Sciences Institute (DSI) Institute for Supply Management (ISM) Academy of Management (OM Division) COURSEWORK LISTING (College of Charleston Classes Only) Fall DSCI 304 (1) Production and Operations Management -DSCI 304 (6) Production and Operations Management Spring DSCI 304 (3) Production and Operations Management Fall DSCI 304 (6) Production and Operations Management -MBAD 506 (1) Operations Management Spring DSCI 304 (4) Production and Operations Management -DSCI 406 (1) Quantitative Analysis and Decision Making Summer I

9 COURSEWORK LISTING (College of Charleston Classes Only) - continued Fall DSCI 304 (6) Production and Operations Management -TRAN 360 (2) Special Topics in Intermodal Transportation (developed for College of Charleston) Spring DSCI 304 (3) Production and Operations Management -DSCI 304 (5) Production and Operations Management Fall DSCI 304 (1) Production and Operations Management -SCIM 373 (1) Supply Chain Planning and Analysis (developed for College of Charleston) -MBAD 506 (1) Operations Management Spring DSCI 304 (3) Production and Operations Management -DSCI 304 (5) Production and Operations Management -SCIM 373 (1) Supply Chain Planning and Analysis Fall SCIM 373 (1) Supply Chain Planning and Analysis -MBAD 506 (1) Operations Management 9