Your engagement with patients (and others) using RTLS

Transcription

1 Your engagement with patients (and others) using RTLS Clive Flashman January 2016 March 9, 2015

2 Who is CSC? CSC Company Profile & Corporate Vision 2016 CSC Computer Sciences Ltd 2

3 Who is CSC? Global Leader in Healthcare & Life Sciences Delivery 2016 CSC Computer Sciences Ltd 3

4 Key Trends in Healthcare Critical to Create a Strategy and Platform for Digital Business Source: CSC Leading Edge Forum Five Essential Technology Areas for Success in Digital Business Cloud Platforms Mobility & Machine Cyber Protected Big & Fast Analytics NextGen Apps & DevOps Provide clinical information at the point of care. Coordinated care - not all the clinical data will be available within the Trust s systems. Healthcare Is leaving the hospital (Wearables and Monitoring) Patient data will transcend organisational boundaries. Mobile is key enabler for breaking down boundaries between organisations. API management interoperability (FHIR) is a key enabler. Trusts needs to create an eco-system to address clinical needs. Trusts can t do it all themselves - they need a sourcing strategy (AppFactory, MDM etc) Patient-Centred solutions CSC Computer Sciences Ltd 4

5 Enabling Business Transformation CSC s Hierarchy of Health IT (Apologies to Maslow) Where are you today? Where should you be? What are your blockers? Improved Outcomes POPULATION HEALTH ENABLEMENT Patient Engagement Care Management SELF ACTUALIZATION Fulfillment INVEST AND GROW Add Clinical and Business Value Reduce Cost ehealth OPTIMISATION AGILE IT as a SERVICE Population Health Analytics Health Information Exchange EMRs/EHRs Integrated clinical and patient-centric records Core Financial and Administrative Systems Payroll, HR, Finance, Patient Management and Patient Accounting Infrastructure Basic Equipment, Devices, Standard Desktop Software, Office Applications, Data Storage, Networks, Wireless, Help Desk, Security PHYSIOLOGICAL Food, Water, Shelter 2016 CSC Computer Sciences Ltd 5

6 What are Real Time Location Tracking Systems? ibeacon Nearby Eddystone Bluetooth low-energy (BLE) wireless technology creates an innovative way of providing location-based information and services to your smartphone or tablets. Apps installed on your phone listen out for the signal transmitted by these beacons and respond accordingly when the phone comes into range. Works on ios 5+, and Android 4.3+, Windows 8.1+ Range of 50m - 100m. Can change pulse rate and proximities. BLE is a technology meant for transferring data. It consumes minuscule amounts of energy. BLE only supports low data rates; you can't stream audio or send large files with it. It needs to work with WiFi (or 4G) for data services. Beacons can be stuck on walls to create a web, much like cellphone towers, but to triangulate indoor positioning. New ultrathin Beacons are like band aids and can be stuck onto assets like crash trolleys. Batteries need to replaced every 2-3 years, new ones will be powered by induction no batteries! 2016 CSC Computer Sciences Ltd 6

7 Other means of tracking WiFi Proximity Used by companies such as Navizon, Accuware WiFi & RFID Used by companies such as Ekahau, Navizon The basis for the Disney MagicBand Infra red systems Used by companies such as Centrak, Ekahau 2016 CSC Computer Sciences Ltd 7

8 Demonstration 2016 CSC Computer Sciences Ltd 8

9 Use cases for Beacons in Healthcare - 1 Automatic patient check in into reception area, then sub-waiting areas Provide patients with maps and directions, wayfinding Alert patients that they are lost if necessary Notify patients what the waiting time is in each relevant area Inform patients of their changing pathways and upcoming interactions Present patients with intelligent (non-allergenic) menu choices 2016 CSC Computer Sciences Ltd 9

10 Use cases for Beacons in Healthcare - 2 Provide links and prompts to collect experiential feedback Link for patients to download a pre-populated PHR As Dr walks to patient, pre-load tablet with correct EHR Better patient identity verification Track key medical devices such as O 2 tanks and crash trollies Proximity-enabled, automatic logon and logoff to EHR workstation 2016 CSC Computer Sciences Ltd 10

11 Use cases for Beacons in Healthcare - 3 HAI Audit track which staff have been near an infected patient Adherence monitor use of handwashing stations by staff Generate patient checklist on nurse s tablet, at right time Track key staff and link to Omnilocation to optimise scheduling Support mobile device management; geofencing Track cycle and process times to improve patient flow 2016 CSC Computer Sciences Ltd 11

12 Nirvana? A combination of Beacons, WiFi (possibly HaLow), RFID & Radio (for inpatients and outpatients) Indoor triangulation using combination of Beacons and WiFi RFID for use with items/ things Radio for areas of poor WiFi coverage Need to redesign processes, this can t just be a bolt-on. Remember: Disney took 2 years to develop the technology Another 2 years to redesign processes Around 1,000 people 18 months to roll it out 2016 CSC Computer Sciences Ltd 12

13 2016 CSC Computer Sciences Ltd 13

14 Your engagement with patients (and others) using RTLS Clive Flashman January 2016 March 9, 2015