MBS Mobile BFSI. CBS Core. Micro Finance. Customer Help Desk. Banking Solution. Banking Solution

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1 Secured Electronic Processing System BFSI MBS Mobile Banking Solution CBS Core Banking Solution Customer Help Desk Micro Finance

2 What is? Secured Electronic Processing System Introduction Micro Banking (Micro Finance) is the only answer for Banks and of course many other Financial Institutions to reach out their respective activities and offer variety of services to the Non-Metro (Partial Urban), Semi-Urban and Rural Population throughout the World. Anything less has never been able to penetrate in these markets for upgrading the Life Style of such population. The business climate in today s world has become more competitive and productivity-driven. The anticipation from diverse payment systems is exorbitant in terms of speed, security, flexibility and efficiency. Micro Banking has never been for the Rich, but has always led the way of success for the Urban Poverty, Low-Middle Income and Low Income group. Purpose-built for the Micro Finance industry, is a centralized Management Information System (MIS) platform featuring a user-friendly browser-based web interface running on top of a robust MySQL database. Flexible to meet your unique operational requirements and scalable to meet your rapid growth and outreach, our centralized model enables real-time access to data across your organization from any web browser. The solution is highly secure, flexible and streamlines method of electronic payments and transactions. All key functionality is met including client management, loan and savings portfolio management, transaction processing, and social and business reporting & analytics. reduces the risk of frauds, easily integrates with any banking solution and provides customers an online access from any computer 24/7. Guided by open source development and harnessing a widespread global technology community and in-region ecosystem of experts, this robust platform provides the precision to operate efficiently, the freedom to innovate, and the flexibility to extend new services that more effectively empower the poor. The Advantage Efficiency & Ease of Use - With unsurpassed ease of use and secure management of your portfolio, decrease the cost and length of your client acquisition cycle through streamlined business processes and increased loan officer productivity. Social & Business Impact Through integrated social performance measurement with the Progress out of Poverty Index (PPI), monitor your clients rise from poverty and shape your offerings to truly deliver both social impact and business impact. Growth & Scalability As a centralized web-enabled solution built on top of a MySQL database, rapidly open new branches and roll out new products and services instantly; all supported by a modern architecture with the robust capacity to scale to support 500,000s of clients. Transparency & Insight - Through real-time access to a consolidated view of your data and a powerful reporting engine, guide your strategy with business analytics and the transparency to satisfy external reporting requirements. Security & Data Integrity Rest assured your priceless client data is secure from corruption and fraud through in-depth audit trails tracking all changes along with a granular role-based permission system. Innovation & Evolution Broaden your outreach and accelerate innovation by incorporating new front-end technologies and integrating with other systems and financial networks through our modern architecture on top of our common platform being developed and extended by our global community. Intimacy & Outreach Capture deep client knowledge and deliver unique value-added services that help them rise out of poverty by mobilizing a field staff with a greater focus on customer interaction rather than data entry equipping them with client management tools like surveys.

3 Features Clients, Groups, and Centers All features related to the creation and management of these entities and their movement through a state process flow (partial application, pending approval, approved/active, on hold, closed, canceled). Uniqueness checks for clients as per govt ID. If govt ID doesn't exist, then uniqueness checks on name + birthdates. Loan cycle at client level Support for client photos Move groups & clients to different centers and/or branches Add notes to client, group and center detail pages Charge clients, groups, and centers penalties and one-time and periodic fees Assign group and center officer titles to clients Turn Center hierarchy "off" Support for individual clients outside of groups and centers Core Banking Branch Banking Scalable Single Point Control Doorstep Banking Mobile Banking Deployable Ease of Use Multi Apps Cards Online/Offline Transaction Know Your Customer Distribution Component Highly Secured Biometric Secured Credit Bureau Component Loan Products & Loan Accounts Support for group and individual loans Define unlimited number of loan product types Interest calculations: o o o Flat Declining balance- equal monthly installments (EMI) Declining balance- equal principal installments Ability to schedule loan disbursals and repayments independent of meeting schedules Loan defaults based on previous loan amounts or cycle Define grace periods for full loan repayments and grace for principal payments Support for periodic fees, fees deducted at disbursement, one-time fees, and penalty charges Support for early & partial loan repayments Display of Loan repayment schedules and detail loan account activity pages Automatic updation of repayment schedule if client/group s meeting day changes Support for adjustments o Undo loan disbursals o Redo loan disbursals o Multiple loan adjustments Automatic movement of loan accounts between specific states: o from "good standing" to "in arrears" when payments are late o from in arrears to good standing when all outstanding and overdue payments are made o to closed obligation met when all loan payments are complete Repay total loan at any point in loan cycle Add notes to loan records Minimal support for loan rescheduling Support for back-dated payments Ability to generate voucher and receipts directly from loan account page Savings Product & Savings Accounts Define an unlimited number of savings products Set-up "Voluntary" or "Mandatory" accounts with specify required deposits for mandatory accounts and "suggested" deposits for voluntary accounts (i.e., a suggested, non-binding savings plan) Add notes to savings record Specify the "auto creation" of savings accounts when a client is approved and made active Electronic Payments supports EFTs (Electronic Funds Transfer) for payment transactions. Bulk Electronic Clearing Systems provides reliable and on-time payments processing to any other financial institution. accepts electronic payment information from your source systems and creates the electronic funds transfer file to meet your banks specifications.

4 Why Electronic Payments? Safe eliminates the risk of lost or damaged files Increase cash flow receive funds faster, available on settlement day Reduce processing costs reduces paper processing costs Gain efficiencies automatic payment reconciliation Surveys and Progress out of poverty tracking Support to capture Progress out of Progress data for India MFIs Ability to create surveys with different question types and attach surveys to clients, group centers, savings and loan accounts. Search & Browse for Clients & Accounts Search for client, group, and center by name or system ID. Includes support for "like" searches (i.e., searching for "S" will display all clients with first and last names that start with S. Search for loan or savings account by account ID Browse ("drill down") by Branch, Loan Officer, Center, and Group Office Define up to 5 levels of office hierarchy (Branch Office, Regional Office, Sub-Area Office, Area Office, Head Office), to create offices, and to assign offices to appropriate level System Users, Permissions, and Data Scope Create, modify and delete roles with associated permissions Create system users, assign users to an office and assign roles & permissions to system users Transfer a user to a different office Setup, Configuration & Localization localized in English & French and easy ability to localize in other languages (some work required to support double-byte and right-to-left languages) Ability to specify all install-time configurations through a simple properties file User-interface to configure all remaining configurations Rename labels, define look-up options and hide particular fields Turn "centers" on/off, to define whether/not groups can receive loans, whether/not clients can exist outside a group Configure currency and rounding rules (round up/down by how many digits) Specify supported payment types (cash, voucher, checks) Define 10 additional information fields for client, group, center, accounts and system users Client rules: client hierarchy (whether/not centers exist), whether/not groups can receive loans, whether/not clients can exist outside of a group Miscellaneous: time zone, language, number of minutes before session timeout Checklist definition: create and modify checklists that list "reminders" to system users moving accounts into new states Ability to restrict product mix Ability to schedule holidays and have loan, savings and fee schedules automatically updated Financial Transactions & Accounting Support Support for configuring with the MFI's Chart of Accounts and corresponding GL codes Recording of debits/credits against appropriate GL codes Definition of funding sources Bulk & Batch Processes Bulk-enter collection sheet data Bulk-approve loans, moving them from pending approval to approved Bulk create loans Audit trails For clients, groups, centers, loan accounts, system users, and product definition Login & Security User locked if incorrect password entered 5 times Prompt to change password after first login Inactivity Time-Out for Added Security after Login Reports 3 reports integrated into : Collection Sheet Report, Branch Cash Confirmation report, Branch Report Ability to create and upload custom reports into Ability to create and upload receipt and vouchers available directly from loan account pages

5 Customer Service Sahara Next has infrastructure to provide customer support to various industry verticals. We provide customer support to all customers 24/7 with skilled and customer empathic staff. Customers can submit support requests directly to support staff all from one convenient location. If you need direct interaction with a Sahara Next technician, our toll-free service gives you unlimited access to experienced support personnel during regular business hours. Benefits to Customers Efficient: Ensures efficiency as transactions are on a Real-Time basis Convenience: Secure access to funds anytime, almost anywhere Cash Check: Enables banks to manage their liquidity as well as their settlement at RBI, absolute and unalterable payments Security: Safer than cash or checks; includes consumer protections; instantaneous Acceptance: Welcomed at millions of locations worldwide Reliability: 24/7 network capability Budgeting: Monthly record of transactions Benefits to Business Increased sales: Potential for higher spend Faster checkout: Decreased payment transaction time Guaranteed payment: Low-risk payment Greater risk management: Cardholder identity authentication Potential cost savings: Streamlined back-office processes Internet and phone sales: Easier online commerce and telesales Customer loyalty: Cardholder rewards and promotions that can increase loyalty Other Benefits: Efficiency: Greater efficiency in commerce Access: Greater access to modern financial services and global payments infrastructure Global trade: Reduced risks in cross-border transactions Travel and Tourism: Promotes easier, safer global travel The Architecture HSM Secure Transaction Gateway Host DB Secure XML BANKs / FIs USB ` Client Card Branch Card & Terminal Client System Requirements Microsoft Windows NT, Windows Server 2003, or Windows XP Microsoft SQL Server 2000 or 2005 Internet access required

6 ABOUT SAHARA NEXT OVERVIEW Sahara Next is an Offshore Development & Information Technology Outsourcing Company providing services & solutions to varied Enterprises Worldwide. It is part of $ 50 Billion Group (Sahara India Pariwar) and is managing one of the Largest IT & Telecom Infrastructure in the country. Value Creation is the ability that Sahara Next uses to infuse new ideas and new ways of addressing modern age IT requisitions. VALUES & BELIEF To believe in the power of togetherness and integrity in the fair play practices of business operations leading to pride of professionalism. VISION To be number one talent delight company EXPERIENCE CERTAINTY At Sahara Next; we strive for real business results that allow our customers to transform, and not just maintain, their operations. Our IT Services, Business Solutions, and Outsourcing Services bring a level of certainty that is quantifiable and measurable. Sahara Next is committed to consistently meet or exceed its customer s expectations in Product Performance, Service and Delivery. We promote Continuous Improvement of Customer Satisfaction by maintaining and reviewing ISO 9001 : 2000 quality system. BUSINESS AREAS BFSI Travel & Hospitality Government & Education Retail, Telecom & Utilities Oil & Gas & Manufacturing Media & Entertainment RIM Mobility Infrastructure & Housing COMPETENCY AREAS ITES (BPO / KPO) Web Media Mobility ERP Practice Quality & Process Creative & Design Telecommunication For more information contact : info@saharanext.com For sales enquiry contact : sales@saharanext.com Lucknow 3rd Floor, Sahara India Center, 2-Kapoorthala Complex, Aliganj Lucknow Bangalore 1st Floor, No. 6, St. Mark's, Church Building, M.G. Road, Bangalore Noida C-2, C-3, C-4, Sector-11 Sahara India Complex Noida