HPE Operations Bridge

Transcription

1 HPE Operations Bridge Analytics driven automated operations for an always-on digital enterprise Matt Wehle Solution Architect April, 2016

2 IT must transform from being a cost function IT as a cost function Too many tools cause fragmented visibility Creates negative impact Too many war rooms triage is slow More costs End user churn No automation Lack of mission context Less funding High cost Ops

3 to become a value creator Targeting business value makes Mission on target Best user experience IT as a strategic partner Single-pane-of-glass across IT landscape Automated analytics Strategic funding More value with less effort Automated remediation Strategic data for missions

4 To bridge traditional and new, you need to transform IT operations IT as a cost function Too many tools cause fragmented visibility Sense IT as a strategic partner Single-pane-of-glass across IT landscape Too many war rooms triage is slow Automated analytics No automation Lack of business context Adapt Analyze Automated remediation Strategic data for business

5 HPE Operations Bridge Manager of Managers Tablet and Phone Interface Custom Dashboards Service Model Views/Status Health Perspective Views IT Service Management Service Mgr Asset Mgr 3 rd Party OMi Platform Security and Operations Logs Analytics Security Splunk Apache Ambari AppDynamics Aternity BMC Imp Mgr CA Spectrum collectd Compuware dt Microsoft SCOM Nagios NewRelic Oracle EM SAP Sol Mgr Solarwinds Orion Tivoli Netcool VMware vcops Zabbix Zenoss Supported BSM Connectors Run-time Service Model HP connectors HPE Hardware Management Application Performance Management System Management Network Management

6 Run-time Service Model Comprehensive, automated, and up-to-date model for dynamic services Application Performance Management Run-time Service Model Infrastructure Performance Management Integrated/Federated HPE CMS 3 rd party CMDB

7 TBEC Topology based event correlation Efficiency gains per advanced event causal correlation Cause Cause and Symptom Symptom Use case addressed by TBEC: 1. Something goes wrong in your environment 2. Monitoring reports multiple problems via events 3. Usually just one of the events describes the CAUSE of the problem 4. Others are just SYMPTOMS 5. Fix the CAUSE and the SYMPTOMS go away

8 Operations Bridge the manager of managers Global IT view, less duplication, faster MTTR Network Apps Cause Symptoms Consolidate to single console Correlate causal events Servers 3 rd party

9 Sense, Analyze, Adapt with HPE Operations Bridge Adapt Visualize and report on IT status, predict anomalies, trigger automated remediation and orchestrate IT processes OpsB Manager Event and Performance Management HP Business Value Dashboard OpsB Reporter Cross-Domain Reporting Ops Analytics Log, Event, Metrics Analytics NEW OO Workflow & Run Book Execution Analyze All IT data over all domains Big Data Analytics Sense The state of IT and its impact on the business Data Collection (add ons) Agents, agentless, Management Packs, 3 rd -Party Connectors, NNMI, SOM 9

10 HPE Operations Bridge - Sense Monitor Sense Adapt Analyze Exciting, beautiful HTML 5 dashboards 10x faster navigation New KPI-over-time shows service health in IT time

11 HPE Operations Bridge Analyze Real-time operations enhanced with Big Data based Analytics. Real time event correlation Big Data driven analytics 72x faster triage 1 Business impact via KPIs watch lists and health indicators Topology driven prioritization Automated event handling for known issues Time machine instant historical analysis Event browser details and operator assignment Corrective actions Big Data Analytics applied to unknown and new issues Automated log & event analysis Automated predictive alerting Automated metric and event correlation Visual analysis showing hot spots Isolate the signal in the noise Integrated real time console and analytics in one product analyze business impact from all your data to refine your monitoring and real event monitoring Analyze busy logs, noisy events, out of band anomalies, and predict ahead to drive alerting 1 ES-IT case study

12 HPE Operations Bridge Analyze Automatically analyze millions of logs and events The Most Significant Logs and Events Automatically reveals time and count of most significant logs and events. Log messages reveal the inner ebbs and flows of the IT systems Integration with event management to provide instant visibility into relationships between events and log entries 1 Western Union case study 12

13 HPE Operations Bridge Analyze Big Data based proactive management with early warning alerts 1hr gained ahead of disruption 1 Noise reduction and alerts on baseline breaches Real time performance analytics and alerts based on dynamic baselines Behavioral self-learning drives predictive analysis Detect anomalies accounting for seasonality and history Performance Zone of Metrics prevention Dynamic Baseline Ceiling or Floor Threshold Copyright 2016 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 1 Western Union case study 13

14 HPE Ops Bridge using Ops Analytics Adapt OpsB OpsA Description Events archived 1 from Operations Bridge into Operations Analytics Event Analytics 2 applied to events Identify wrong classified events and groups Adjust severity of events and create correlation in Operations Bridge Benefits ü Faster MTTR as events are classified correct ü Reduced number of events and tickets due to improved correlation OpsB 1) By default every hour can be reduced to every 15 min 2) Available with Operations Analytics

15 HPE Operations Bridge - Adapt Guided problem Resolution Create tools to help users perform common tasks, e.g. run a command tool to check the status of a infrastructure element Automate Resolution: Operations Orchestration Custom actions Administrators define custom actions for the operator to use when resolving events Instructions Event specific resolution instructions embedded with the event Orchestration Compound automated tasks into a workflow to execute formal processes consistently Automate remediation tasks, orchestrate processes Audit compliance through document generation and reporting

16 Business Value Dashboards Visualize Temperature Simple design using standard office tools Colorful plug in your own graphics Flexible status, metrics, RSS, video streams,..

17 HPE Operations Bridge Visualize Real-time operations enhanced by Big Data based analytics. Performance Analytics Isolate the signal in the noise Automated event handling with Big Data Analytics for unknown and new issues analyze and act on business impact from all your data Analyze busy logs, noisy events, identify anomalies, and predict Domain specific and customized performance analytics Copyright 2016 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 1 ES-IT case study

18 Operations Bridge Single pane of glass Access all data from a single point Dashboards Integrations Process Automated remediation Event anomaly notification Problem isolation Detecttocorrect Business impact Service management HTML-5 Browser to Tablet Role driven simple navigation Drill down to detail & domains From traditional to Hybrid Cloud Metal to App biz impact & priorities Discovery, OO flows, correlation rule delivered with integration Integrated in IT processes (i.e CLIP) Bi-Directional integration (HPE & 3 rd party) Status & Assets synchronized CMDB

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20 Differentiation Unique combination of IT event management, Big Data analytics and automated remediation Automated predictive analytics Industry s first real time editorial dashboard of IT, business and online data Automated log / event analysis and multimode correlation Integrates 110+ technologies and tools across traditional through hybrid cloud IT infrastructure Time-machine driven analytics Copyright 2016 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

21 Customer references OM-to-OpsBridge 30% fewer tickets Preempt service desk incidents Avoid unnecessary human labor costs Keep users happy Operations Bridge Competitive Wins Business Value Dashboard 60 % less downtime Avoid outages & war rooms Proactive versus reactive 100% confidence in issue identification 90% faster MTTR Agent Copyright 2016 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Single pane of glass Connect islands of data Faster identification of issues 21

22 Next Steps Free downloadable software White papers Customer Videos Recorded webinars Customer use cases Industry experts opinions Demos Blogs How to Videos New management pack and BSM connectors tab Learn why log search isn t enough BVD details Copyright 2016 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

23 Thank you