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1 1
2 Oracle E-Business Suite: Strategy and Roadmap Cliff Godwin SVP, Applications Development, Oracle 2
3 Program Agenda Overview Leveraging your E-Business Suite Investment Future Directions What s Next Planning your Roadmap 3
4 Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Oracle s products remains at the sole discretion of Oracle. 4
5 A BI Apps Fusion V1.x Applications Unlimited BI Apps BI Apps BI Apps BI Apps Fusion 11g Hyperion EPM E-Business Suite 12.1 PeopleSoft Feature Pack ATG Commerce 10 AutoVue 20.1 E-Business Suite Product Lifecycle Analytics 3.4 Agile PLM for Process 6.1 Hyperion EPM 11.x E-Business Suite 12.x PeopleSoft Enterprise 9.x JD Edwards E1 9.1 & World A9.3 JD Edwards E1 9.0 PeopleSoft 9.1 Demantra 7.2 BI Apps 7.9 Agile PLM E-Business Suite 12 Agile PLM for Process 5.2 JD Edwards World A9.2 Demantra 7.3 OTM 6.0 Agile PLM 9.3 PeopleSoft Feature Pack Agile PLM GTM 6.1 OTM 6.1 Hyperion EPM GTM 6.2 OTM 6.2 InQuira & Value Chain Planning 12.x Agile PLM 9.x Agile PLM for Process 6.x Siebel CRM OPA 10.x OPA & OPA Connectors 10.3 Siebel CRM 8.x Innovation Packs PeopleSoft 9.0 JD Edwards World A9.1 Contact On Demand 13 & 14 Agile PLM for Process 6 Siebel CRM 8.2 for Pub Sec JD Edwards E Siebel CRM 8.0 Siebel CRM OPA 10.0 OPA 10.1 & 10.2 CRM & Contact On Demand 12 CRM & Contact On Demand 13 CRM & Contact On Demand 14 & 15 CRM & Contact On Demand 16 CRM & Contact On Demand 17 & 18 E-Billing E-Billing 6.1 CRM On Demand Marketing 5.0, 5.1, 5.2, 5.4 CRM & Contact On Demand 19 CRM On Demand Marketing 5.5 CRM & Contact On Demand 20 CY2006 CY2007 CY2008 CY2009 CY2010 CY2011 CY
6 Roadmap: Continued Releases & Innovation Ongoing Point Releases Easy to Uptake Released Planned Major Release Minor Release RUP1 RUP2 RUP3 Nov Jan May 2009 Dec 2009 Aug
7 Oracle Support Policy Updates for EBS In Response to Customer Upgrade Needs Customer Need Risk Mitigation of Production System Support While Focused on Upgrade Oracle Support Solution Update: Exception to Sustaining Support Update: for Dec Severity 1, 2013 to 1 Production Dec 31, 2014 Support Provided from for first Dec 13 months 1, 2013 of to Sustaining Dec 31, Support 2014 Includes new fixes to Severity 1 production issues Includes US Form year-end updates Includes payroll regulatory updates for US, Canada, UK, and Australia for fiscal years ending in 2014 Support Timeline for 12.1 Upgraded System 12.1 Update: Extended Support through Dec 2018 with all uplift fees waived Provides additional 19 months of Extended Support 7
8 Oracle E-Business Suite Support Timelines Updated Support Policies for and Premier Nov 10 Extended Nov 13 Dec 14 Exception Sustaining Jan Premier GA May GA 12.2 GA will start new support timeline Offer Exception to Sustaining Support for first 13 months Jan 12 Jan 15 Premier Extended Sustaining May 14 May 17 Dec 18 Extended Extend 12.1 Extended Support thru Dec 2018 Today Waive all uplift fees for 12.1 Extended Support 8
9 Oracle Applications Planning Oracle E-Business Suite Current Release and Roadmap Release August 2010 What s Next 0-12 month planning cycle Future Directions Post 12 month planning cycle Common: Focus on technology and cost of ownership Usability and user experience improvements Analytics with OBIApps in every area Integration with Fusion Apps, Talent mgt, DOO ERP: WW legal & reporting requirements in FIN Supplier Lifecycle Management (SLM) Spend Classification & Analytics etc... Supplier cost dashboard in Projects Contract Lifecycle Management (CLM) HCM: Enhancements across all HCM Org Charting & Interactive Talent Profile Succession Planning Integration with Fusion Talent mgmt SCM: Enhancements across all SCM OM & Pricing Performance enhancements MES for discrete & process manufacturing Standalone WMS with OTM integration EAM enhancements + EAM Analytics Field Service scheduling Supplier Ship & Debit and Price Protection MDM: PIM -Telco/Retail, Supplier Hub,Site Hub Industry: Public Sector, Telco, Retail, CPG, E&C Common: EBS Technology Online Patching & WebLogic Server uptake Usability & UX improvements Mobile Capabilities ipad Safari certification for OAF applications Native Mobile apps for iphone/ipad/android EBS Extensions for Oracle Endeca PRC,EAM, Service, OM, PRJ, Recruit,ChRM ERP: EBS GL to Fusion FAH integration DRM Integration, New Prebuilt GRC Controls SLM and CLM enhancements Improve Projects integration to Primavera HCM: Integration with Taleo recruiting Payroll to Projects Integration SCM: Manufacturing Execution / MES / E-Kanban Serialized Express Manufacturing for Hi-Tech Streamlined mobile user interfaces in WMS Credit check enhancements in OM Safety Management in EAM Industry: Public Sector, Telco, Retail, CPG, E&C Common: Customer & field driven enhancements Mobile Capabilities Native Mobile apps for iphone/ipad/android EBS Extensions for Oracle Endeca WMS, Mfg, OM, EAM, PRJ, PIM, ChRM ERP: Supplier Governance & Oversight with SLM Comprehensive Contract Mgt with CLM Improve projects-based Procurement Project Analytics for GL Reconciliation etc Supplier risk management - GRC HCM: WebCenter Portal Integrations New Learning Center SCM: Outsourced Manufacturing for OPM Field Service Integration to RightNow Yard Management in WMS Supply Chain Event Management Selling subscription services in OM Enhanced EAM integration to Primavera Integration with Fusion Applications Copyright 2012, Oracle and/or it s affiliates. All rights reserved. Safe Harbor: The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle s products remains at the sole discretion of Oracle.
10 Leveraging your E-Business Suite Investment 10
11 Upgrading from Oracle E-Business Suite Applications Technology Human Capital Financials & Projects EBS Asset Lifecycle & Service Procurement Supply Chain Applications Technology Human Capital Financials & Projects EBS 12.1 Asset Lifecycle & Service Procurement Supply Chain 11
12 Leverage E-Business Suite 12.1 New Features Global Subledger Accounting, Share Service Centers, Advanced Collections Project Management for Asset Based Industries Buyers Workbench, Sourcing, Contracts, Electronic Invoicing, isupplier Portal Mobile Supply Chain Applications (MSCA) Personalization Common Inventory Outsourced Manufacturing Field Service Scheduling Safety Work Order Permits Org Chart and Talent Profile UI Improvements Applications Technology Human Capital Financials & Projects EBS 12.1 Asset Lifecycle & Service Procurement Supply Chain 12
13 Business Transformation with New Accounting Model Global Financials Architecture - Greater Control with Increased Flexibility WHAT Ledgers and Ledger Sets Rules-based Accounting Engine Unified Bank Account Model Centralized Payments Global Tax Engine Global Intercompany System WHY Faster, simpler period end processing Easily meet local accounting requirements Streamline intercompany trading and reconciliation Adapt quickly to regulatory changes More productive shared service centers UNIFIED BANK ACCOUNT MODEL Legal Entity Operating Units CENTRALIZED PAYMENTS ENGINE Funds Capture and Disbursement Payments Engine ONE GLOBAL TAX ENGINE Centrally managed rules Consistent tax services Regime Tax Determination Process Applicable Taxes Tax Status, Rate Taxable Basis Tax Calculation 13
14 Centralized Administration of Global Shared Services Flexible Shared Services Model Belgium Legal Entity Belgium Operating Unit Holland Legal Entity Holland Operating Unit Denmark Legal Entity Denmark Operating Unit Responsibility Single Responsibility Responsibility Functional Tasks Accounting Billing, Dunning & Collections Procurement Order Management Payments Data Management 14
15 Accelerate Period-End Close Ledger Architecture with Centralized Accounting Engine WHAT HOW WHY Ledgers: Defined by Chart of Accounts (COA), Calendars, Accounting Convention and Currency Ledger Sets: Group of Ledgers sharing the same COA and Calendar Single business transaction creates journals using multiple accounting representations and in multiple currencies Ledger Sets perform cross-ledger functions which will have a direct impact on improving your period end processing Faster period close as Multiple accounting presentations are generated simultaneously Processing is simplified across ledgers 15
16 Extend with 12.1 Adjacent Products Financials Accounting Hub Spend Classification & Analysis Supplier Lifecycle Management Warehouse Management System (WMS) Manufacturing Execution System (MES) Value Chain Planning (VCP) Field Service & Spare Mgmt Enterprise Asset Management (EAM) Price Protection Supplier Ship & Debit Succession Planning Endeca For EBS UPK Applications Management Suite Applications Technology Human Capital Financials & Projects EBS 12.1 Asset Lifecycle & Service Procurement Supply Chain 16
17 Extend with 12.1 Adjacent Products Financials Accounting Hub Spend Classification & Analysis Supplier Lifecycle Management Warehouse Management System (WMS) Manufacturing Execution System (MES) Value Chain Planning (VCP) Field Service & Spare Mgmt Enterprise Asset Management (EAM) Price Protection Supplier Ship & Debit Succession Planning Endeca For EBS UPK Applications Management Suite Applications Technology Human Capital Financials & Projects EBS 12.1 Asset Lifecycle & Service Procurement Supply Chain 17
18 Procurement Business Process Value Driven Procurement: Supporting Complete Cycle Supplier Management Cost Savings 1. Spend Analysis 2. Supplier Assessment 3. Supplier Identification 4. Sourcing Process Efficiency 8. Electronic Invoice Presentment and Payment 7. Order Fulfillment (Services Procurement) Supplier Collaboration 6. Procurement 5. Contract Lifecycle Management 18
19 Supplier Management Improve Supplier Data, Qualification & Compliance 19
20 Extend with 12.1 Adjacent Products Financials Accounting Hub Spend Classification & Analysis Supplier Lifecycle Management Warehouse Management System (WMS) Manufacturing Execution System (MES) Value Chain Planning (VCP) Field Service & Spare Mgmt Enterprise Asset Management (EAM) Price Protection Supplier Ship & Debit Succession Planning Endeca For EBS UPK Applications Management Suite Applications Technology Human Capital Financials & Projects EBS 12.1 Asset Lifecycle & Service Procurement Supply Chain 20
21 Optimize Manufacturing Operations Manufacturing Execution Systems for Discrete & Process Manufacturing WHAT S NEW Improved Operator Workstations Operator certifications More capabilities from touch screen UI ekanban Graphical UI for electronic Kanban Card and Process Management Lean Shop floor Inventory Management Role-Based Dashboards with KPIs Drill-downs for root-cause Pre-built role-specific alerts WHY Improved manufacturing inventory and line control Assure compliance with consistent instructions 360 degree view of production status Early detection to avoid WIP issues 21
22 Optimize Manufacturing Operations Oracle Manufacturing Operations Center WHAT ERP agnostic EMI solution Real time intelligence Unified Plant Data Repository Integration to existing shop floor systems Event Management Framework Sustainability Sensor Data Management WHAT S NEW Tighter integration with EAM Improved usability using OBIEE 11g and ipad support WHY Delivers real time visibility & rapid ROI Fits into existing shop floor environment Accelerates Lean Six Sigma initiatives 22
23 Product / Order Complexity Warehousing Functionality Spectrum High Warehouse Control System (part of Oracle WMS) Highly Automated Facilities Automate physical inventory handling Oracle Warehouse Management Warehouse Management Implement a true execution system with full task management Low Mobile Supply Chain Applications RF / Barcode Only Improve accuracy and reduce latency of existing transactions Inventory Management Manual Desktop Inventory Record transactions and track balances Small Transaction Velocity / Volume Large 23
24 Oracle Mobile Supply Chain Applications Comprehensive Support for Basic Execution Functions Warehouse Logistics Discrete Manufacturing Process Manufacturing Receiving, Inspection & Delivery Purchase Orders, Internal Requisitions, Transfers Counting Cycle, Physical & PAR Replenishment & Moves Pick & Ship Label Printing & Inquiries Issue Components Resource Transactions Operation Moves Completion Scrap Inspection Quality Plan Results Batch Allocations Resource Usage Release Step Complete Step Ingredient Issue Batch Yield 24
25 Oracle Warehouse Management Solution RMAs Purchases Transfers Receive Inspect RF Support Cross Dock Putaway RTVs Orders Transfers Global Ship Visibility Pack Directed Pick Seamless Integration Transportation Purchasing Manufacturing Fulfillment 25
26 Improve Logistics Efficiency 26
27 Extend with 12.1 Adjacent Products Financials Accounting Hub Spend Classification & Analysis Supplier Lifecycle Management Warehouse Management System (WMS) Manufacturing Execution System (MES) Value Chain Planning (VCP) Field Service & Spare Mgmt Enterprise Asset Management (EAM) Price Protection Supplier Ship & Debit Succession Planning Endeca For EBS UPK Applications Management Suite Applications Technology Human Capital Financials & Projects EBS 12.1 Asset Lifecycle & Service Procurement Supply Chain 27
28 Comprehensive Customer Service Solution Drive Down Costs while Elevating Customer Service Levels Self Service Escalation Integration Assisted Service Escalation Integration Onsite Service EBS Comprehensive Customer Service Solution isupport Knowledge Management Center Remote (M to M) Preventive Maintenance Advanced Inbound CTI Contact Center Service Request Scripting Customer Service Logistics Charges and Billing Field Service Mobile Field Service Advanced Scheduler Spares Management Service Parts Planning Depot Repair Foundation: Service Contracts, Installed Base, MDM, Tasks, Calendar, Workflow Integration: HR, Financials, Orders, Inventory, WMS, Purchasing 28
29 Oracle Field Service and Spares Management Drive Down Costs while Elevating Customer Service Levels WHAT S NEW Improved Field Service and Spares Logistics/Planning and 3 rd Party Service Providers HOW Enhancements: Scheduling Third Party Service Providers Third Party Service Provider Portal Advanced Returns Routing High Availability Supersession and Substitute Notes Onsite Spares Sourcing Tech Interface (for quick task status updates) WHY Ability to manage outsourced service delivery business model/operation as well as efficiently route defective parts returned by customers and recovered by field technicians 29
30 Oracle Service Parts Planning Extend Planning to After Market WHAT A new application within Oracle Advanced Planning designed to support the increasing importance of after-market service through the management of service parts HOW Combines extensive and purpose-built service parts planning capabilities, all fully integrated with the rest of Oracle Advanced Planning and the associated execution systems WHY Enables the cost effective management of service parts and facilitates the growth of Service within the overall business value chain 30
31 Improve Asset Utilization Complete Coverage for All Assets with Enterprise Asset Management Fixed Plant Productive machinery Equipment Components Mobile Trucks Buses Automobiles Rolling stock Linear / Infrastructure Roadways Pipelines Transmission lines Railway lines Real Estate and IT Buildings Property IT assets (Discoverable) Improve equipment performance and reduce maintenance cost by doing the right work at the right time 31
32 Improve Asset Utilization ALM Leverages Existing Setup Across Oracle E-Business Suite Suppliers Procurement Manufacturing Projects Inventory Service Operation Completion Perform Maintenance in a Distributed, Mobile, Global Environment Human Resources Employees & Skills Material Plans & Req s & POs Work Orders Posting Integration Accounts Payable EAM Chart of Accounts General Ledger Costs & Tasks Availability, Costs BOM s & Routings Capitalized Depreciation Fixed Assets Maintainable Assets Service Requests & Customer Information Property Management Much more cost effective than implementing a 3 rd party product Place Systems in the Hands of Maintenance Technicians 32
33 Extend with 12.1 Adjacent Products Financials Accounting Hub Spend Classification & Analysis Supplier Lifecycle Management Warehouse Management System (WMS) Manufacturing Execution System (MES) Value Chain Planning (VCP) Field Service & Spare Mgmt Enterprise Asset Management (EAM) Price Protection Supplier Ship & Debit Succession Planning Endeca For EBS UPK Applications Management Suite Applications Technology Human Capital Financials & Projects EBS 12.1 Asset Lifecycle & Service Procurement Supply Chain 33
34 Oracle Succession Planning WHAT S NEW IN 12.1 Succession Planning Why Identify critical roles, jobs, positions and people in the organization Identify talent pool available in the organization Map the talent pool with the critical roles, jobs, positions and people Identify staffing needed to implement organization strategy Ensure plan progress is tracked against metrics Helps employees to understand how their objectives have been cascaded down through the organization 34
35 Extend with 12.1 Adjacent Products Financials Accounting Hub Spend Classification & Analysis Supplier Lifecycle Management Warehouse Management System (WMS) Manufacturing Execution System (MES) Value Chain Planning (VCP) Field Service & Spare Mgmt Enterprise Asset Management (EAM) Price Protection Supplier Ship & Debit Succession Planning Endeca For EBS UPK Applications Management Suite Applications Technology Human Capital Financials & Projects EBS 12.1 Asset Lifecycle & Service Procurement Supply Chain 35
36 Application Management Suite for E-Business Suite Complete Application Management with EM12c Cloud Control Manage EBS environments centrally Validate configurations, identify missing patches Deploy setups automatically Monitor concurrent requests, workflows, users Automate cloning and hot backups Apply and track patches automatically Package & deploy your customizations Create standards-compliant patches Automatically deploy them with Oracle patches 36
37 Upgrade then Extend your Footprint Extend Outside the Current Footprint 12.1 is functionally a lot stronger and richer than footprint Applications Technology Human Capital Financials & Projects EBS 12.1 Asset Lifecycle & Service Procurement Supply Chain 37
38 Upgrade then Extend your Footprint Customer Case: Chicago Public Schools COMPANY OVERVIEW Chicago Public Schools: 407,000 students in 666 schools Industry: Public Sector Employees: 55,000 Revenue: US$6 billion ACHIEVED Upgraded to 12.1 Reduced 100+ customizations for better management efficiency Expanded their footprint with EAM to save time and money SOLUTIONS Oracle Financials Oracle Purchasing Oracle Procurement Oracle Projects Oracle User Productivity Kit Oracle Enterprise Asset Management Applications Technology Human Capital Financials & Projects EBS 12.1 Asset Lifecycle & Service Procurement Supply Chain 38
39 Upgrade then Extend your Footprint Customer Case: USANA Health Sciences COMPANY OVERVIEW USANA Health Sciences, Inc Industry: Life Sciences Employees: 1200 Revenue: US $450 million ACHIEVED Efficient multinational operations Reduced cost of managing manufacturing processes Improved demand visibility, carrying less inventory while ensuring the right products are available to fill orders SOLUTIONS Oracle E-Business Suite R12.1 Oracle Financials Oracle Process Manufacturing Execution System (MES) Oracle Advanced Supply Chain Planning Oracle Mobile Supply Chain Applications Technology Human Capital Financials & Projects EBS 12.1 Asset Lifecycle & Service Procurement Supply Chain 39
40 Leverage Oracle Coexistence Solutions OBIEE WebCenter SOA Suite IDM Exadata Exalogic Fusion Talent Mgmt Cloud Fusion Incentive Compensation BI Apps RightNow BI Apps Applications Technology Human Capital Financials & Projects EBS 12.1 Asset Lifecycle & Service Procurement Supply Chain GRC, Hyperion, FAH, Primavera BI Apps Fusion Sourcing Fusion Procurement Contracts BI Apps Distributed Order Orchestration Fusion Product Hub Oracle Transportation Management Agile PLM BI Apps 40
41 E-Business Suite PeopleSoft JD Edwards Fusion Applications Industry Applications Fusion Coexistence Solutions Extend your Business Value Financials Hyperion Fusion GRC Fusion Accounting Hub Procurement Fusion Sourcing Fusion Procurement Contracts PPM Primavera Fusion Project Portfolio Management HCM Fusion HCM Cloud Fusion Talent Management Cloud Fusion Incentive Compensation SCM Agile PLM Value Chain Planning & Execution Fusion Distributed Order Orchestration Fusion Product Hub CRM Siebel CRM CRM On Demand ATG Commerce Fusion CRM Cloud 41
42 HR2HR Solution for EBS HRMS On-Premise and SaaS Mix Deployment HR Functions Benefits Payroll Learning irecruitment On-Premise Deployment Human Capital Management Cloud/SaaS Deployment Talent Management Talent Management Functions Profile Goal Management Performance Document Talent Review Compensation 42
43 Future Directions for Oracle E-Business Suite 43
44 Future Directions for Oracle E-Business Suite Highlights Overview Technology Innovations Weblogic 11g Online Patching Functional Innovations Customer-Driven Enhancements Across the Suite Industry Specific Roadmaps Optimized Information Access E-Business Suite Extensions for Endeca Mobile Applications 44
45 Web Listener Technology Highlights Application Database Latest Middleware: FMW 11g WebLogic Server to replace OC4J WebLogic Server WebLogic JSP BC4J UIX 11g BI Publisher Forms JDBC/SQL Net Global Single Data Model RAC & ASM Edition-Based Redefinition Latest Database: Oracle 11gR2 Online patching via Edition-Based Redefinition (EBR) Improved performance via database result caching 45
46 Reducing Patching Downtime Online Patching With Oracle 11g Release 2 Database Functionality leverages native 11g R2 features that allow online application upgrade Patches can be applied while the production system is fully operational Only a short downtime is required to complete patching process The amount of downtime required by any patch will be more predictable 46
47 Industry Specific Development Highlights Customer-driven Developments INDUSTRY Engineering & Construction Public Sector Wholesale Distribution Aerospace and Defense Communications SOLUTION E&C Roadmap Contract Lifecycle Management Financial Analytics Supplier Ship & Debit Price Protection Cost Plus Fixed Fee Billing Product Hub 47
48 E&C Industry Roadmap: Progress Update E-Business Suite : Subcontractor Payment Controls for E&C Pay when Paid Invoice Processing Deliverable Payment Controls Subcontractor Cost Dashboard Time & Labor E&C Usability Enhancements OBIA Release 7.9.6: Project Analytics E-Business Suite : Cumulative Work Confirmations Project Security in Oracle Purchasing Deductions Processing (Back Charges) AIA for Primavera P6 PPM and E- Business Suite: Oracle Projects E-Business Suite Integrated Construction Change Mgt Project Cost Issue Mgt Subcontract Change Mgt Client Contract Change Mgt Markups E-Business Suite 12.2 Payroll to Projects Integration E-Business Suite Construction Billing May 2009 E&C Strategy Council Orlando (May 2009) May 2009 Oct 2009 Dec Aug E&C Strategy Council (Feb 2010) Planned 48
49 Optimized Information Access 49
50 Mobile Application Strategy for EBS ipad access to EBS Self-Service: OA Framework being certified on Safari Application Examples: Expenses HR Self-Service Projects time entry iprocurement Order Information Portal EBS Extensions for Oracle Endeca enhance user experience: Order Management Asset Maintenance Projects Discrete Manufacturing Field Service Channel Management Specialty Mobile Applications for EBS: ADF Mobile-Based Native Mobile UIs Mobile device services Disconnected access Application Examples: Mobile Field Service Mobile Maintenance Mobile Shop Floor Manager Mobile Warehouse Manager Oracle Business Intelligence Mobile: Business Intelligence content on iphone & ipad 50
51 Mobile Field Service Store & Forward 51
52 Mobile Field Service on ipad View Schedule for the Day View Map for Directions View Parts & Schematics 52
53 Mobile Shop Floor Supervisor View Exceptions Reschedule Jobs View Job Instructions 53
54 E-Business Suite Extensions for Oracle Endeca 54
55 Challenge for ERP Customers Information Across Millions of Records Real Time 55
56 Solution - In-Memory Technology 56
57 E-Business Suite Extensions for Oracle Endeca EBS Extensions for Oracle Endeca Structured and Semi-Structured Data Unstructured Data EBS Databases Files Social 57
58 E-Business Suite Extensions for Oracle Endeca Complete Data View Key Metrics Highlights Google Like Search Search Across Organizations Search On Flexfields Advanced Visualization Guided Navigation Range Filters with histograms Tag Clouds Charts Performance Metrics Metrics Bar Cross Tab 58
59 Mobile Access Mobile Experience with Great Performance 59
60 Initial Delivery E-Business Suite Extensions for Oracle Endeca Enterprise Asset Mgmt Field Service Projects Supply Chain Management Channel Revenue Management Order Management Procurement HCM Asset Performance Work Orders Materials Spares Planning Incidents Projects Work Plan Discrete Manufacturing Inventory Management Claims Order Returns Order Delays iprocurement Candidate Job Search 60
61 Order Management Oracle Order Management Extensions for Oracle Endeca Meet revenue goals Prioritize high value orders to help meet customer commitments Identify orders that can be shipped earlier, driving revenue now & assist scheduling Reduce fulfillment delays Identify orders on hold to proactively remove fulfillment obstacles Fulfill more efficiently by changing source warehouse or changing the carrier Avoid future product returns to maximize revenue Rapidly react to product quality issues causing returns Quickly identify shipping problems causing returns 61
62 Discrete Manufacturing Oracle Discrete Manufacturing Extensions for Oracle Endeca Improve manufacturing operations efficiency Quickly identify and manage component shortages and resource bottlenecks Find and resolve shop floor exceptions and quality nonconformances as they arise Meet customer commitments and reduce business risk Rapidly identify and react to customer order delays and other changes Instantly discover and rectify production constraints across manufacturing plants Manage outsourced manufacturing cost overruns Identify subcontract order delays early and adjust production schedules to meet on-time customer delivery Quickly identify the right alternate supplier to help mitigate outside processing quality non-conformance problems 62
63 Inventory Management Oracle Inventory Management Extensions for Oracle Endeca Reduce direct procurement spend Find parts, suppliers & alternates for effective sourcing decisions Instantly detect duplicate parts to optimize inventory across organizations Control new product design costs Compare product specifications and costs for better parts reuse Efficiently manage new product introduction cycles Reduce product administration costs Save time in product setup audits to resolve transaction issues Instantly detect and rectify product catalog discrepancies 63
64 Channel Revenue Management Oracle Channel Revenue Management Extensions for Oracle Endeca Eliminate revenue leakage Quickly identify and charge back invalid deductions Identify customer write off abuse and take corrective action Increase profit margins Prevent overpayment by identifying duplicate claims Reduce days to close claims to increase cash flow Improve process efficiency Prioritize high value claims for closure to maximize cash returns Identify overbooked claims agents and balance workload to clear aged claims 64
65 Enterprise Asset Management Oracle Enterprise Asset Management Extensions for Oracle Endeca Increase asset utilization Discover assets with frequent failures and drill into asset details to find the root cause Reduce asset failures by optimizing preventive maintenance schedules Reduce maintenance costs Increase schedule compliance by removing resource bottlenecks Improve Maintain vs Replace decision making with better insight into asset costs Improve resource efficiency View assets, work orders, and parts across maintenance organizations Identify resource overloads and optimize resource assignments 65
66 Field Service Oracle Field Service Extensions for Oracle Endeca Improve compliance with service level agreements Quickly find opportunities to load balance field jobs and increase daily throughput Track quality of service to increase on time service delivery Increase field technician utilization View field jobs in jeopardy to take action and quickly reschedule workload Quickly close out field jobs by performing transactions on behalf of field technicians Save money by improving first-time-fix rates Reduce scheduling errors due to skills mismatch or missing parts Gain insight to spare part problems to find alternate parts and improve quality 66
67 Projects Oracle Project Management Extensions for Oracle Endeca Manage Potential Schedule Delays Warn Project Managers of late tasks before they affect project deadlines and budgets Provide visibility to act on tasks behind schedule to keep project on track Reduce Project Administration Costs Identify tasks impacted by schedule and resource changes Quickly and consistently update impacted tasks Focus Project Managers on Delivery Quickly identify and act on projects where costs are at risk of exceeding planned amounts Alert users to project schedules requiring remedial or preventive actions 67
68 iprocurement Oracle iprocurement Extensions for Oracle Endeca Increase savings by expanding use of negotiated prices Locate items easily with searches that span all stores and catalogs Perform side-by-side comparisons from search results to find the right product at the best price Reduce maverick spending Lead employees to selected vendors and approved products Eliminate non-catalog purchase requests for catalog items Improve the productivity of requesters and buyers Provide a familiar on-line shopping experience and eliminate help desk calls Present a single user-interface for all purchase types from office supplies to mobile devices to laptops 68
69 Candidate Job Search Oracle irecruitment Extensions for Oracle Endeca Convert Visitors into Candidates Improve conversion rate of job site visitors to candidates Increase number of views for all opportunities Improve Candidate Experience Identify more opportunities with modern, discovery based experience Streamline comparison of jobs to find ones that best suit needs Improve Recruitment Efficiency Reduce recruitment costs by getting more direct and online applications Improve quality of hire with more relevant applications 69
70 Planning your Roadmap 70
71 Planning your Roadmap Upgrading from E-Business Suite Applications Technology Human Capital Financials & Projects EBS 12.1 Asset Lifecycle & Service Procurement Supply Chain 71
72 Planning your Roadmap Leverage 12.1 New Features Applications Technology Human Capital Financials & Projects EBS 12.1 Asset Lifecycle & Service Procurement Supply Chain 72
73 Planning your Roadmap Extend with 12.1 Adjacent Products Applications Technology Human Capital Financials & Projects EBS 12.1 Asset Lifecycle & Service Procurement Supply Chain 73
74 Planning your Roadmap Extend with Oracle Coexistence Solutions OBIEE WebCenter SOA Suite IDM Exadata Exalogic Fusion Talent Mgmt Cloud Fusion Incentive Compensation BI Apps RightNow BI Apps Applications Technology Human Capital Financials & Projects EBS 12.1 Asset Lifecycle & Service Procurement Supply Chain GRC, Hyperion, FAH, Primavera BI Apps Fusion Sourcing Fusion Procurement Contracts BI Apps Distributed Order Orchestration Fusion Product Hub Oracle Transportation Management Agile PLM BI Apps 74
75 75
76 Appendix Demo Screenshots 76
77 Order Management As an Order Fulfillment Manager or Warehouse Manager, it is important to understand any fulfillment delays and why the delays are occurring. These delays can be caused by a number of factors, such as, supplier or manufacturing delays, warehouse capacity or shipping issues. In this scenario, the manager has been notified of a supply issue at the Seattle Warehouse. Drilling into the highest number of fulfillment days, the manager can determine that a very large order for a high priority customer, Department of Defense, is delayed. Manufacturing needs to fulfill this order. 77
78 We start by filtering by order date 78
79 We further filter by fulfillment delays of a range of days 79
80 We then sort by Order Amount to view the highest value orders first 80
81 By clicking on the order number we can drill to the order details 81
82 Here we see the customer and item and ask manufacturing to make sure it ships on time 82
83 Manufacturing and Inventory Hearing from sales that an order for a key customer is critical to making our goal, we quickly search for that customer's work order and see that it has a component shortage that could cause a delay. There are substitutes defined and using the Endeca Item Search we review the component and it's substitutes and see we have availabllity of one of the substitutes. We can issue the substitute and deliver the product on time. 83
84 We come to the Endeca Discrete Work Order Search and type the customer name (Department of Defense) into the search region. 84
85 Since the tag cloud indicates a component shortage we check the shortage tab of the Work Order Overview region and see we re short the CM13139 but an approved substitute has been defined. Now we want to check the availability. 85
86 From our Favorites list we navigate to the Endeca Item Search 86
87 Here we quickly reduce the search results by narrowing our search to 80GB drives, the component we re short 87
88 Three items meet our search criteria, we select them all and click compare 88
89 89 Making the original component our baseline we highlight the differences and we can see we have plenty of the substitute item available
90 From our Favorites list we navigate back to the Endeca Discrete Work Order Search 90
91 We highlight the operation tab and click the View Work Content link in order to launch our Discrete MES Workstation 91
92 From the MES Workstation we click the Update Exceptions action 92
93 We send a message to the operator telling him to use the substitute component and resolve the exception 93
94 94
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