Leads, develops, manages and finalizes project plans and document specifications for assigned projects.

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3 EXHIBIT A JUDICIARY OF GUAM JOB STANDARD CLASSIFICATION TITLE: MIS PROJECT IMPLEMENTATION & QUALITY ASSURANCE SUPERVISOR CLASS STATUS: [ ] Classified [X ] Unclassified [ ] P/T [ x ] F/T FLSA CATEGORY: Exempt EEO CATEGORY: Professional HAY POINTS: (KH) F I + 3 = 350 (PS) E 3 + (38) = 132 (AC) E 3 C = 152 TOTAL POINTS: 634 DATE ESTABLISHED: March 2017 CONCURRED BY: HR Administrator PAY GRADE: Q APPROVED BY: Administrator of the Courts SUMMARY OF CLASSIFICATION: The incumbent in this classification is responsible for supporting activities and contributing to the implementation of Judiciary MIS Strategies. Under the direction of the MIS Administrator, this position is responsible for providing direct technical assistance to the implementation of the project to ensure that the program is kept on target and is responsive to the project timeline and deliverables. This includes the coordination of data collection activities, implementation activities, in accordance with the project schedule. This position will also be managing development, documentation, enhancement and maintenance of quality assurance and testing processes for assigned judiciary projects. ILLUSTRATIVE EXAMPLES OF WORK: (Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed.) Leads, develops, manages and finalizes project plans and document specifications for assigned projects. Leads project workgroups/project Management teams to ensure deliverables and milestones are met. Ensures delivery of high quality products in compliance with specifications; ensures end user compliance to specifications and recommendations in managing updates and upgrades.

4 MIS Project Implementation & Quality Assurance Supervisor Page 2 Develops and manages project implementations and user trainings. Updates and maintains all solutions-related documentation and manuals. Manages integration/interface development across solutions and tools. Interfaces with project teams as product and subject matter expert. Manages and maintains documentation, demonstrations, presentations, user forums and other information disseminating tools as needed. Builds and executes test cases for functional, and/or performance testing; may include back end and front end testing of the entire system, sub-systems, and interfaces to other systems as needed. Gathers test requirements and performs analysis of existing systems and new requirements. Works proactively with analysts and development teams in problem analysis and defect resolution. Drives test case design reflective of knowledge of quality assurance methodology and software development life cycles. Demonstrates effective interpersonal skills to establish personal credibility and rapport with team members. Coordinates user acceptance testing. Adheres to and complies with all promulgated policies, standards, and codes of ethical conduct. Performs other related duties as required. 2

5 MIS Project Implementation & Quality Assurance Supervisor Page 3 KNOWLEDGE OF: Project management software, planning and implementation and tracking or project tasks, milestones, and timelines; Data collection and analysis including the use of intuition and experience to complement data, identify data relationships and dependencies, and design workflows and procedures; Communications in written form to keep others informed; select and use appropriate communication methods and vary communication styles to meet project needs; Problem solving; must be able to gather and analyze information skillfully, develop alternate solutions, resolve problems in early stages and work well in group problem solving situations; Industry standards, evolving technologies, and methodologies and tools for quality assurance, development, and testing. SKILL IN: Project Management Certification; Developing complex business process models, use cases, business requirements, and functional specifications; Establishing milestones and timelines for project implementation monitoring and tracking; Development of workflows and tasks related to projects; Establishing test parameters and case scenarios to validate system capabilities and project activities; Documentation processes, recording technical changes, workflows and associated policies; 3

6 MIS Project Implementation & Quality Assurance Supervisor Page 4 Recommending new policies internal guidelines and procedures related to the project and its implementation; Facilitating Group Discussion and building consensus; Analysis and implementation of Change Management; Problem solving and innovative thinking; Effective communication, orally and in writing. QUALIFYING EDUCATION AND EXPERIENCE: (Any equivalent combination of training and experience which demonstrates the required knowledge and abilities is qualifying.) Education: Graduation from a recognized college or university with a master s degree in Information Systems development/implementation or a related technical field. Experience: Five (5) years of systems implementation and/or project management experience. Substitution: Graduation from a recognized college or university with a bachelor s degree in Information Systems development/implementation or a related technical field, plus three (3) years experience managing and supervising the development and implementation of systems and three (3) years experience in overseeing product development lifecycle. PHYSICAL/MENTAL JOB DEMANDS: (The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Mobility: frequent sitting and standing for long periods of time; occasional bending or squatting. Lifting: frequently up to 10 pounds; occasionally up to 25 pounds. Vision: constant use of overall vision; frequent reading and close-up work; occasional color and depth vision. 4

7 MIS Project Implementation & Quality Assurance Supervisor Page 5 Dexterity: frequent use of keyboard; frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. Hearing/Talking: frequent hearing and talking, in person and on the phone. Emotional/Psychological: frequent decision-making and concentration; frequent public and/or coworker contact; occasional working alone. 5

8 EXHIBIT B JUDICIARY OF GUAM JOB STANDARD CLASSIFICATION TITLE: MIS PLANNING AND SYSTEM DESIGN SUPERVISOR CLASS STATUS: [ ] Classified [X ] Unclassified [ ] P/T [ x ] F/T FLSA CATEGORY: Exempt EEO CATEGORY: Professional HAY POINTS: (KH) F I + 3 = 350 (PS) E 3 + (38) = 132 (AC) E 3 C = 152 TOTAL POINTS: 634 DATE ESTABLISHED: March 2017 PAY GRADE: Q CONCURRED BY: HR Administrator APPROVED BY: Administrator of the Courts SUMMARY OF CLASSIFICATION: The incumbent in this classification will provide management, supervision and guidance to the network, infrastructure, and information security of the Judiciary s MIS Office. Under the direction of the MIS Administrator, the supervisor will manage the network infrastructure program and ensure that it is in compliance with network infrastructure standards and information security policies. This position will provide program and produce management oversight for core infrastructure technology including identity management, DNS, VPN and partner connectivity. It will assist with network architecture planning based on data analysis identification of trends and recommending courses of action and outcomes to assist with infrastructure planning efforts. ILLUSTRATIVE EXAMPLES OF WORK: (Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed.) Plans, designs and maps the network architecture for the Judiciary under the direction of the MIS Administrator. Supervises the administration and maintenance of the infrastructure for the MIS Office. Recommends and implements MIS network management policies. Analyzes, monitors infrastructure performance and plans for replacements and upgrades of software as needed.

9 MIS Planning and System Design Supervisor Page 2 Designs and implements changes to the Judiciary s network architecture and develops specifications for hardware upgrades as appropriate. Conducts and Monitors routine maintenance of hardware to recommended standards. Ensures routine and critical resources are routinely backed up. Develops standards for process flows, and hardware acquisition. Monitors contracted vendor support and performance; and evaluates contracted services periodically to assess value for money. Ensures contracted hardware support services are delivered in accordance with contractual terms and are reviewed after documented evaluations. Directs and performs system hardware updates and upgrades as needed. Participates on staff committees established to design and execute court technology programs likely to impact existing network operations. Provides installs network infrastructure and data center troubleshooting and support. Oversees troubleshooting and repair of network routers, switches, WIFI access pints and data cabling. Manages existing technical support agreements and service level agreements with outside agencies as necessary in conjunction with the finance department. Adheres to and complies with all promulgated policies, standards, and codes of ethical conduct. Performs other related duties as required. 2

10 MIS Planning and System Design Supervisor Page 3 KNOWLEDGE OF: Principles of information systems architecture for enterprise-wide system development; Network design and architecture; Principles and techniques of network security rules; Network security and firewall configuration as assigned; Network operating platforms; Principles of Enterprise mail and directory services as assigned; File server hardware and repair procedures for file servers; Design and build of cabling plants and computer facilities as assigned; Multiple hardware platforms and the interrelationship of different operating systems; Permissions, connectivity, security, DNS/DHCP/access authentication and certificates; Role Delegation and object creation in Active Directory and Exchange; Principles and practices of assigned hardware and software troubleshooting and analysis. SKILL IN: Monitoring project schedules, status and compliance; Coordinating deadlines and prioritizing competing demands; Researching solutions; Understanding and planning systems and systems testing; 3

11 MIS Planning and System Design Supervisor Page 4 Applying troubleshooting techniques for various hardware software and operating systems; Explaining technical information in a way that promotes understanding by non-technical users; Installing, configuring and maintaining high-capacity network hardware; Detecting, diagnosing, and resolving complex network problems; Applying security rules and policies; Diagnosing and monitoring intrusion detection and prevention systems; Understanding of system application issues in order to resolve functional issues; Project management organization and logistics; Understanding and interpreting technical information and manuals; Effective Communications; Maintaining effective working relationships with colleagues QUALIFYING EDUCATION AND EXPERIENCE: (Any equivalent combination of training and experience which demonstrates the required knowledge and abilities is qualifying.) Education: Graduation from a recognized college or university with a master s degree in Information Systems development/implementation or a related technical field. Experience: Four (4) years progressive management responsibility and accountability for planning, coordinating, monitoring and reviewing information system networks including two (2) years in a supervisory capacity. Substitution: Graduation from a recognized college or university with a bachelor s degree in computer science, information technology, business administration or a related technical field, plus five (5) years progressive management responsibility and accountability for planning, coordinating, 4

12 MIS Planning and System Design Supervisor Page 5 monitoring and reviewing information system networks including two (2) years in a supervisory capacity. PHYSICAL/MENTAL JOB DEMANDS: (The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Mobility: frequent sitting and standing for long periods of time; occasional bending or squatting. Lifting: frequently up to 10 pounds; occasionally up to 25 pounds. Vision: constant use of overall vision; frequent reading and close-up work; occasional color and depth vision. Dexterity: frequent use of keyboard; frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. Hearing/Talking: frequent hearing and talking, in person and on the phone. Emotional/Psychological: frequent decision-making and concentration; frequent public and/or coworker contact; occasional working alone. 5