Project Ireland transforming transport and mobility through technology. ESEIA Conference April 2018

Transcription

1 Project Ireland transforming transport and mobility through technology ESEIA Conference April 2018

2 Technology and Mobility Technology at the heart of all transport mobility Transport Planning Complex transport models for 5 regions across the state Automatic Vehicle location data from buses Sat-nav data

3 Increasing Congestion Using data from car navigation units, car journeys in the morning peak hour, averaged across the region were over 13% slower in 2016 than in 2015

4 Public transport technology and integration developments National public transport database has been built All bus stops, rail station platform entrances, taxi ranks, ports, airports National intermodal online journey planner has been completed Available at Real Time Passenger Information Powered by Automatic Vehicle Location (AVL) systems on the bus Signs in main cities and roll-out to main towns Real Time for all stops/stations on web, smsand app 4

5 Integrated Ticketing Integrated ticketing via our Leap card is live and successful - almost 3 million cards sold Adult & Child Leap Cards Student Leap Cards Visitor Leap Card Over 70% of all trips in GDA on Leap; Significant growth in Cork (25% of journeys), more gradual growth in Galway, Limerick and Waterford; NFC mobile phone top-up and balance display App launched; 5

6 Project Ireland 2040 National Development Plan Key Public Transport Projects BusConnects 2.4bn DART Expansion 2bn Metrolink 3bn

7 BusConnects: What is it? A Network of Next Generation Bus Corridors Complete Redesign of Bus Network State-of-the-art Ticketing System Simpler Fare Structure Cashless Payment System Park & Ride facilities New Bus Livery New Bus Stops + Shelters Use of Low Emission Vehicles 7

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9 Leap Account Based Ticketing The Vision for Integrated Multi-Modal Mobility for Ireland

10 Introduction Account Based Ticketing is a method of ticketing where the proof of entitlement to travel is held in an online central system and not on any physical card held by the passenger. Central fare & revenue processing off the PT network, after the fact Compliant with EMVc (Europay, Visa, MasterCard, contactless debit card payments) Supports multiple IDs & multiple payment methods (e.g. Apple Pay, tokens, bank cards) Enables use of Open Standards (EMV) and Scalable Technologies (Cloud) Logical next step for the evolution of ticketing (as evidenced internationally) as card centric schemes migrate to account based Allows unified account for Mobility offerings: PT + parking / bike hire / etolling / car hire

11 The Concept

12 ABT Implementations Notable ABT evolutions most implementations now ABT Transport for London (TfL) Since 2012 London accepts EMVc as an alternative to Oyster. More than 40% PAYG of customers have moved from Oyster to EMVc Netherlands OV-Chipkaart system is being converted to accept ID cards & EMVc Chicago Implemented 2013, accepts a variety of cards and ID that act as tokens in their account based system Sydney and Singapore Currently trialling EMVc payments New York, Budapest and Toronto New York tender, Budapest & Toronto implementations underway

13 Leap vs ABT: Key Differences Leap Card -Closed Loop System Funds/Tickets have to be pre-loaded/collected onto a Leap Card before travelling The card is the only travel media, everything stored on the card Expensive custom travel media issued by Transport Authority Farecalculated at the reader/gate and written onto the Travel Media at the time of travelling Fare tables required on all readers, changing fares is very difficult Communication frequency is less important Up-to-datebalance &travel history only available on card, not in back-office Difficult to make corrections for customers ABT -Open Loop System No pre-loading required (post-pay), all Funds/Tickets stored centrally, no collection Multiple media can be used, nothing stored on the media Travel media is generic, issued by others, customers choose Farecalculation is done in the Back Office, later that day, best value then applied Fare tables only in Back Office, changing fares is much easier Communication frequency is more important Always up-to-datebalance & travelhistory in Back Office Easier to makeadjustments (e.g. following travel disruption)

14 Benefits for Customers For Tourists Easier to use PT no need to pre-purchase tickets or Leap Cards, just use your bank card For Commuters Multiple Payment Methods [EMVc, Leap, NFC on Phone, Post-Paid & Pre-Paid] Pay into your account any way you like! Multiple Tokens Accepted Use your phone, your bank card, your Apple Watch Forgot your phone, use your bank card instead! Fares Aggregation Single payment (charge) for all PT used in a period (day, week) Best value can be achieved without pre-selection Central Account: Management of Travel Portfolio & Near real-time account updates

15 Benefits for Transport Operators Fares now determined in one back-office, not at device Much simpler Fare Updating processes Aggregation of several multi-modal journeys into a single fare now possible Vastly increased promotional opportunities and product offerings Reduced driver interaction with passengers Facilitates Tag On/Tag Off on bus Creates environment where cash can be removed from the bus Savings from reduced card issuance costs and cheaper top-up options

16 Benefits for the Authority Allows for: improving the customer relationship and experience Definition of smarter products Heading off future threats from the digital giants (e.g. Google-Hailo linkup) Enables move to the Cloud and away from dedicated hardware Can now look to include Origin & Destination information Easiest path to mobile ticketing (Apple Pay, Google Wallet etc.) ABT mitigates the requirement to charge a deposit for cards, thereby reducing barriers to use of PT

17 Future Total Mobility Solution Across the Country on a Single Token ABT will open up the opportunities for an anonymous consumer to get a LUAS or Bus to the city centre, take a city bike to the train station, take train to a regional city complete their final leg using a Go Car, including parking at the final destination all using a single travel token held on a choice of cards or phones.

18 Supporting NTA Vision To provide high quality, accessible sustainable transport connecting people across Ireland

19 Progress Update Dedicated technical team within NTA Internationally recognised expertise (UL/OTI) Business Architecture, technical design and requirements all work in progress Leap compatibility can now be achieved through software (V-SCIM) Demo room in a dedicated area for all stakeholders Procurement of mobile ticketing solution in progress Outline business case being developed Phased implementation proposed