Meet your team Nobody knows steam better

Transcription

1 Meet your team Nobody knows steam better

2 Contents 03 Meet your team 04 The team you want on your side 06 Services matched to your needs 08 High performance, high quality products 10 All the support you need 12 Forward thinking to keep you one step ahead 14 A global network of outstanding local people 15 Case studies All the products, services and expertise you need to make the best investments in building and optimising your steam or industrial process plant. We believe it s our people that set us apart. Their process and application knowledge is unrivalled in our industry. Whether you are involved in pharmaceuticals or food processing, hospitals or brewing & distilling, pulp & paper or any other steam using sector, our team will help you overcome whatever steam and fluid system challenges you face. Marc Eggermont Director UK & Republic of Ireland, Spirax Sarco 02

3 Meet your team Whatever steam or process plant challenges that arise, Spirax Sarco can help you achieve your goals. Our outstanding team of people, both in the UK and globally, will work with you to deliver steam systems and services for success in today s demanding world. We are known for our quality products and knowledgeable approach, however it s our people who make us different. They have an unparalleled understanding of the generation and application of steam across a wide range of industries and enable us to offer services to: Design, install and commission new facilities Optimise existing steam systems Upgrade steam plant Improve performance with scheduled maintenance With steam accounting for a significant proportion of the energy consumed by UK industry, optimising steam systems with Spirax Sarco s expertise enables you to help reduce carbon emissions and protect the environment. Whether your main concern is reducing energy consumption, keeping your site up and running, or improving efficiency and profitability, you can be confident our team has the capabilities you need for complete peace of mind. 03

4 The team you want on your side Our exceptional team of specialists are well trained, extremely knowledgeable, and accessible through our nationwide network. They ll take time to understand your needs and work with you to find the most effective ways to improve your business performance by optimising your steam or industrial process plant. 04

5 Area Sales Engineers Audit and Survey Engineers Commercial & Technical Teams Customer Care Co-ordinators Engineered Systems Specialists Engineered Systems Support Team Industry Specialists Project Managers & Engineers Service Engineers Services Specialists Skills Development Manager Training Centre Manager Water Treatment Specialists & Chemists We ll work with you in meeting your challenges Advice on complying with increasingly stringent health and safety requirements, including: HSE Guidance; Construction, Design & Management (CDM) Regulations 2007; ATEX Directive, Pressure Equipment Directive; EN285 and the HTM Technical Memorandum Suite Innovations that will improve productivity and time-tomarket to win in intensely competitive markets Managing energy costs in the face of fluctuating fuel prices Find the best ways to meet tough environmental targets and reduce carbon emissions in line with Carbon Trust best practice Support to overcome a lack of in-house resources or expertise to keep a steam and condensate system at peak operating efficiency Helping you to achieve a stronger financial performance for higher shareholder value Everyone at Spirax Sarco is highly knowledgeable in his or her own role and enjoys in-depth back-up from the rest of the team. Our engineers also have extensive practical experience of the day-to-day aspects of steam systems in all industries. So you can work with the right experts to help overcome any steam-related challenge that you may face. 05

6 Services matched to your needs We re renowned for our high quality products and expert knowledge however our offering goes way beyond this. You can benefit from a complete and flexible range of services that cover all your needs we ll carry out a steam trap survey or project manage a complete new plant, and everything in between, including: Steam system audits H&S compliance Steam quality testing Steam trap surveys and management Project management Water treatment Installation and commissioning Service and maintenance 24-hour priority response Training On time and on budget project management Our experienced project team will create tailored solutions that can take a project from design and build to commissioning, support and scheduled maintenance of the completed plant on time and on budget. Maintaining peak operating efficiency Our auditing services can help identify, improve and sustain steam system performance at every point in the steam and condensate loop. Our specialists can improve an existing system and then help maintain peak operating efficiency. Spirax Sarco, through their project management services, assisted us with a hospital project design, enabling us to provide an off-site fabricated solution, that reduced on-site activity and resulted in lower H&S issues as well as improved quality. Phil Watson Senior Procurement Manager, Skanska 06

7 24-hour priority response service We re the only team in our sector to offer a 24/7 priority response service with direct access to our fully trained and highly experienced engineers. With this level of service cover, you know that help is never more than a phone call away. Best-in-class staff Our highly trained personnel are among the best in the business. We are the first in the industry to train all our engineers in the Construction, Design & Management (CDM) Regulations We are also accredited as a SAFEcontractor. Macclesfield District Hospital: The state-of-the-art boiler house designed by Spirax Sarco has cut energy bills by at least 20% at Macclesfield District Hospital. We supplied all the steam equipment associated with the boiler, including the latest energy-saving controls and systems. Automatic TDS controls save hot water and energy, and recovery of heat from condensate and flash steam helps optimise the energy efficiency of the overall system. How you benefit from our steam system services: Improved safety Energy savings Lower carbon emissions Reduced steam consumption Improved product quality Reduced water and chemical treatment costs Increased productivity Minimised downtime Higher steam quality Reduced corrosion for longer boiler and pipework life Eliminated flash steam losses Increased plant room space Rapid installation and commissioning Reduced maintenance workload and manpower costs Improved life-cycle costs Reduced product rejects Heinz: A Spirax Sarco steam trap management contract is helping Heinz to reduce carbon emissions by 200 tonnes a year, and energy consumption by more than 4% over three years. Costain Oil, Gas and Process (COGAP): We provided Costain Oil, Gas and Process with a complete packaged boiler house. The contract included the design, manufacture, supply, installation and commissioning of all the boiler house equipment, as well as the building to house it. 07

8 High performance, high quality products Our comprehensive product range covers the entire steam and condensate loop, from blowdown valves and steam trap stations, to packaged systems and sustainable boiler houses. Forget the hassle and time to source from multiple suppliers with everything from Spirax Sarco you can be sure that products will integrate seamlessly, spares are readily available and servicing is straightforward. We invest in topclass manufacturing capabilities for our extensive product range, so you get what you need when you need it. Best practice in manufacturing We insist on combining manufacturing best practice with state-of-the-art equipment and processes to achieve best-in-class recognition for Spirax Sarco products. We have an extensive network of approved manufacturing plants around the world, including the UK and Europe. For instance, our integrated fabrication facility is able to deliver pre-assembled packages of products, from simple valve train units through to complex steam systems. Our customers appreciate the convenience, cost-effectiveness and reliability of these packaged systems. 08

9 Our R&D process involves rigorous testing that enables us to conduct improved performance fine tuning, minimising the risk of product failure and maximising your return on investment. Mike Gibbin Director Supply, Spirax Sarco Consistently high quality In-house manufacturing gives us ultimate control over product quality, including traceable materials from the best technical and commercial sources. Much of the assembly is automated, with computerised testing to ensure consistently high quality standards. Delivering the latest technological developments Despite competitive pressures, we never rush products to market. Our approach to performance testing is meticulous and thorough. We insist on achieving the highest possible reliability in our products. We use advanced techniques including 3D modelling, computational fluid dynamics, finite element analysis and rapid prototyping to research, design and develop products in-house, and often in partnership with customers and specialist experts. This permits rigorous testing, over a wider range of component combinations, to ensure you get the most cost-effective solutions possible. 09

10 All the support you need Spirax Sarco area sales and service engineers are your first point of contact, making more than 100 customer visits per day across the UK and Republic of Ireland. In support we have an extensive team of dedicated personnel who are ready to take ownership of your projects and day-to-day requests, seeing them through to completion. Our customers don t just buy a steam trap or packaged system they also buy the back-up services and reassurance that we offer. Richard Cumber National Services Manager, Spirax Sarco Relax we have it covered Wherever you are, one of our field-based sales or service engineers is only a phone call away. They provide expert support on your doorstep from product and system advice to steam system auditing, and water treatment to packaged systems always striving to deliver maximum benefit and value. This external team is supported by the Cheltenham head office team of technical, commercial and support personnel, which regularly handles 1,500 telephone calls a day. We employ more in-house support staff than any other company in our industry, so you can be sure your order processing, packing, despatch and delivery will run smoothly. 10

11 Meeting all your training needs Well-trained personnel are essential to achieving the best plant performance. We can provide all the training your staff require, either at your site or in our training centre, for nationally recognised qualifications including BTEC, City & Guilds and the Boiler Operation Accreditation Scheme (BOAS). You can also benefit from in-depth web-based information, including an extensive library of installation and maintenance instructions, sales brochures and technical information. Over 100 of our Engineer Surveyors have been issued with a copy of the Spirax Sarco Steam and Condensate Loop book. We consider this volume to be one of the best presented and most technically informative on the market and as such have identified it as an item of essential reading for our technical staff. Malcolm W Crawford Technical Specialist Pressure, Royal & Sun Alliance Group (Engineering) Left: Benefit from our field-based engineering experts Centre: Our in-house support staff regularly handle 1,500 calls a day Right: Our renowned training courses help you get the most from your system Our on-line engineering tutorials provide the most comprehensive practical guide to steam systems, which is now also available as the Steam and Condensate Loop book. Both are ideal for experienced engineers looking to brush up on best practice, as well as for anyone new to working with steam. 11

12 Forward thinking to keep you one step ahead Spirax Sarco is a clear market leader in steam systems. We have the market presence and resources to keep abreast of the latest legislative and technological developments in the steam industry. It is part of our commitment to share our insights and knowledge to provide you with the best advice and solutions. Innovation lies at the heart of our operations, with new ideas constantly being deployed in design, manufacturing and supply, resulting in products and services at the forefront of steam technology. The application of innovation Our innovative solutions focus on saving energy, improving processes and complying with the latest legislation. It s a combination that makes us the perfect partner to help you attain new levels of efficiency and performance in your steam system. Modern steam systems are safe, reliable and efficient and our research and development programme will continue to deliver the very best solutions. Business and environmental improvements go hand-in-hand, and we already have more than 80 years experience of providing water and energy savings for our customers. We are committed to maintaining a strong focus on developing the kind of environmentally-benign solutions that will keep steam as the heating medium of choice now and in the future. We are constantly striving to deliver improvements at every level. For instance, complete solutions such as our closed loop condensate and flash steam recovery packages provide unrivalled energy savings, while individual components such as our Spirax SafeBloc TM compact double block and bleed valve help promote the safest maintenance procedures. Proven in the market Numerous case studies highlight how our forward thinking has helped organisations to reduce energy consumption and carbon emissions, improve process efficiency, respond to new legislation, and successfully complete a variety of complex projects. Some of these successes are highlighted opposite. 12

13 Tate & Lyle: One of our EasiHeat TM packaged heat exchanger systems is saving so much energy at Tate & Lyle s Manchester facility that it will achieve payback in just 12 months. Abbey Corrugated: The work we ve done with Spirax Sarco has reduced our energy bill and the impact on the environment. Philip Bell Engineering & Systems Manager, Cova Products A heat recovery system from Spirax Sarco has helped Abbey Corrugated become one of just 12 organisations to be awarded the Carbon Trust Standard. The installation was the most valuable energy saving project undertaken by Abbey during its ongoing energy reduction campaign, and reduced the amount of gas burnt in the company s boiler by almost a quarter. Dragon s Den star, Deborah Meaden, presents Adrian Swinalls from Abbey Corrugated with the Carbon Trust Award. Cambridge Glasshouse: This innovative project allows one of Cambridge Glasshouse s clients to become one of the first UK companies to grow tomatoes commercially all year round. Spirax Sarco s equipment enables John Baarda to turn energy from a neighbouring site (steam created as a by-product) into hot water for heating its enormous greenhouses. Polestar: We delivered one of the biggest boiler house projects in the UK on time and to budget, for Europe s leading independent printing company. It was built and fully operational with steam distribution equipment throughout the 43,000m 2 site in just 5 months. This demonstrates how our commitment and resources enabled us to provide everything from planning, project management and equipment right through to training the staff in how to use the new system. 13

14 A global network of outstanding local people Whatever challenges you face we are capable of helping you achieve your objectives and meet your business goals. You can be confident that both globally and in the UK, we are committed to working together as a team to leverage our skills in partnership with you. Our single minded focus is on delivering excellent solutions, and a comprehensive range of services, to help you succeed in today s rapidly changing and increasingly demanding world. Group companies and sales offices Distributors Large manufacturing sites: UK, USA, France, Italy, China, Brazil and Argentina Other manufacturing sites: Mexico, Netherlands, Germany, Sweden, South Africa, India, Korea and Denmark 14

15 Spirax-Sarco Limited Cheltenham UK GL53 8ER t: +44 (0) f: +44 (0) e: UK-CAPABILITY June 2009 Copyright 2008 Spirax Sarco is a registered trademark of Spirax-Sarco Limited