ISO 9001: Major Revision, Significant Changes

Transcription

1 ISO 9001: Major Revision, Significant Changes SNV SEMINAR Does your QM system need upgrading? Get the facts now! DATE Tuesday, 27 September a.m. to 4 p.m. LOCATION Schweizerische Normen- Vereinigung (SNV) PRESENTATION Ian Campbell Uerikon, ZH SEMINAR FEE INCLUDES A personal copy of the standard ISO 9001:2015 in English (value CHF 77.-)

2 Agenda Check-in of attendees Welcome, introductions, seminar objectives Introduction Background information to the major revision Key changes in ISO 9001: Changed structure of the standard Reasons for the changed structure Details of the changed structure Comparison with the 2008 edition Break Changed technical requirements What is no longer required New terms, new topics Changed and enhanced requirements Lunch Impacts of the changes... on your quality management system (QMS), and need for action... on your QMS certification, and need for action Support from QM standards in the ISO 9000 family Risk based thinking in ISO 9001:2015 Background, mindset Methodology, examples of application Support from RM standards Break Exercises with the main changes in ISO 9001:2015 Five moderated case studies within a QM system at manager level Summary and closing discussion End of the Seminar Programme subject to change.

3 General Information CONTENT Published in September, ISO 9001:2015 has a changed structure and significantly changed technical requirements. ISO 9001:2015 takes account of the latest policy of ISO as regards its management system standards (MSS) as well as recent developments in the area of quality management (QM) and risk management (RM). Explicit new topics are risk based thinking and QM system related knowledge. Another important change: the standard no longer requires a management representative, but instead requires, among other things, direct accountability by top management for the effectiveness of the QM system. Several other requirements in the 2008 edition have also been removed. SEMINAR OBJECTIVES The prime objective for this seminar is to provide attendees with information in detail about this major revision, so they understand and can implement the new and changed requirements. The information is accurate because our lecturer was intimately involved within the ISO committee in preparing the new edition. Special attention is given to the newly detailed requirements for risk based thinking for the management of conformity related risks and how this has developed from the present (often unrecognized) requirements in ISO 9001:2008. The seminar finishes with practical exercises (case studies), so that attendees learn how to apply the new requirements. After the seminar, attendees will be able to: start planning to meet the enhanced requirements of ISO 9001: 2015 correctly inform top management about its increased accountability for the QM system judge whether their present QM system meets the new requirements if needed, take immediate and appropriate action to achieve conformity discuss future certification to ISO 9001:2015 with their certification body ATTENDEES Please note: This seminar is not a beginners course in quality management. It is intended for experienced quality managers and management representatives (ISO 9001:2008, clause 5.5.2) who are already familiar with ISO 9001:2008 and its concepts and requirements, and who can thus easily judge the potential impact of the new and changed requirements on their present QM system. The seminar is also very suitable for members of senior management, internal QM auditors, as well as for staff involved with general risk management. Attendance at the seminar can also assist certification body staff and auditors to meet the increased accreditation requirements for auditing and certifying to ISO 9001:2015. Attendees will find it useful to bring along their personal copy of ISO 9001:2008 for comparison with the new and changed requirements in ISO 9001:2015. SEMINAR LECTURER Ian Campbell Uerikon, ZH Leader of the Swiss delegation of experts in ISO Technical Committee TC 176 during the development of ISO 9001:2015 Founding member of the Swiss Standards Committee NK 198 for Risk Management and member of the ISO experts group during the development of ISO

4 Key Information DATE Tuesday, 27 September a.m. to 4 p.m. LOCATION Schweizerische Normen-Vereinigung (SNV) REGISTRATION FEE CHF 670. for SNV members CHF 790. for non-members (exclusive 8.0% VAT) The registration fee includes seminar documentation, refreshments and lunch, and a free personal copy of ISO 9001:2015 in English. Additional attendees from one organization receive a fee reduction of 15%. REGISTRATION DEADLINE 13 September Registered attendees will receive a written confirmation. Registration after the deadline date is possible, provided places are still available. CANCELLATION Cancellations until 26 August 2016, incur no costs. Thereafter, until 10 working days before the seminar date, a handling fee of CHF 300. (plus 8.0% VAT) will be charged. Later cancellations or no-shows will be charged with the full registration fee. Substitute participants are permitted at no charge. REGISTRATION or via to seminar@snv.ch

5 Registration Send Registration for the seminar «ISO 9001: Major Revision, Significant Changes» on Tuesday, 27 September 2016, Winterthur. Mrs Mr. First Name Family Name Company Job title Unit Street/No. PO box Zip Code Place Phone Date Signature Our company is a member of SNV Register at or submit this form by , fax or post to the address opposite. Please find our general terms and conditions at the SNV website ( / With your registration, you implicitly declare to accept the participant fee and the registration and cancellation deadlines. All legal transactions are subject to Swiss substantive law to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG). Exclusive jurisdiction of the ordinary courts of 8400 Winterthur, Switzerland applies. Link to GTCs on our website, English: Swiss Association for Standardization (SNV) Ms Anja Rickenbach Phone Fax anja.rickenbach@snv.ch